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1. Introduction of organizational
behavior
Chapter 1

2. The Important of Interpersonal Skills
Self-confidence
Workplace ethics
Positive attitude
7.Collaboration

3. An individual who achieve organizational goal though other people.
• Planning
• Organizing
• Leading &
• Controlling
Manager
Work of manager can be connected.

4. Management role & skills.
Role
Interpersonal
role
Informational
role
Decisional
role
Skills
Technical
skills
Human skills
Conceptual
skills

5. 1. Traditional management - consists of planning, decision making, and
controlling.
2. Communication - consists of exchanging routine information and
processing paperwork.
3. Human resource management - motivating, disciplining, managing
conflict, staffing, and training.
4. Networking - socializing, politicking, and interacting with outsiders.
Effective vs. Successful Managerial Activities -

6. Organization
behavior is the
systematic study of
human behavior in
organizational
settings.
What do you mean by “OB”

7. Motivating
Leader
behavior and
power
Interpersonal
communicatio
n
Group
structure and
process
Conflict and
negotiation
Work design
OB include core topic.

8. Psychology - That seeks to measure explain & something change in human behavior and other animals;
( learning, motivating, personality, emotions, tanning, job satisfaction. )
social psychology - A concept form social and psychology that’s focuses on the influence of people one
other’;
( Contain with attitude change, behavioral change, conflict, power. )
Sociology – the study of people in relation to their social environment or cultural ;
( connected with organizational culture, Organizational change, power, conflict. )
Anthropology - The study of societies to learn about human being & their activities.
( comparative values, comparative attitude, cross-cultural attitude )
Discipline that contribute to OB field

9. Economic pressures
Globalization
Managing workplace diversity
Improving customer services
Improving people skills
Creating a positive work environment
Improving ethical behavior
Enhancing employee well being at work
Challenges and opportunities for OB

10. Input
process
Output
i. Variables that’s lead the process.
ii. Actions that include groups &
organizational engage in as a result
of inputs .
iii. Outcomes key factor that are
affected by some other variables .
Developing a basic OB model

11. End of chapter one