2. Definition
All official communication exchanges in
the scope of the company
A communication media between
management and employees as well as
among the employees
Indarti Primora Harahap
3. Objective
All employees can get the same
information about the company activities,
programs, cooperation and policies, also
products, services, and promos offered by
company as well as other relevant
information such as employees news etc.
Indarti Primora Harahap
4. Function
To help employees understand the vision and mission
To socialize and internalize the corporate culture
To inform the corporate direction in the future
To provide information about the important decisions
taken by management
To give directions on the roles and responsibilities of
all employees
To inform the company’s needs (such as internal
recruitment etc)
To get feedback from the employees (such as survey
etc)
Indarti Primora Harahap
5. Function
To increase the active participation of employees
To help companies achieve the goals and targets
more easily
To build the engagement, sense of belonging and
pride of the employees
Indarti Primora Harahap
6. Criteria
Transparent
Real time and up to date
Simple
Informative
Independent
Can be trusted
There is a balance between management and
employee information
Upward, downward and horizontal
communication
Indarti Primora Harahap
7. Expected condition
Employees should know information of
their company.
Need supporting infrastructure for sharing
information related to the company to all
employees.
Indarti Primora Harahap
8. Type of Media
E-mail
Regular town hall meeting
Printed media
On line media
Coordination Meeting
Coffee Morning
Indarti Primora Harahap
9. Proposed Program
Real Time Info (News on Demand) :
o SMS blast
o Running text
Comprehensive Info :
o Printed media
o On line media
o Town Hall Meeting
o Coordination Meeting
o Coffee Morning
Indarti Primora Harahap
10. Real Time Info
Objective
Share real time information about the new
program, product/service and cooperation.
Frequency
Based on demand
Indarti Primora Harahap
11. Comprehensive Info
Objective
Share all related information to all employees (incl.
policies, corporate news, product and services,
employee's news etc).
Media for bridging the employees with the company as
well as among the employees.
Frequency
Every month for printed media
On time for on line media
Twice a year for Town Hall Meeting
Quarterly for Coordination Meeting & Coffee Morning
Indarti Primora Harahap
