This document provides an overview of e-readiness self-assessment and manuals for improving countries' e-readiness. It discusses conducting self-assessments to determine a country's level of e-readiness as basic, developing, or advanced. Factors to evaluate include e-leadership, infrastructure, IT, policies, and regulations. The document outlines strategies, prerequisites, and funding systems for each e-readiness level and establishing an ICT program within NAM countries.

1. Self Assessment
and
Manuals for
Improving E-readiness
Prepared by :
Indarti Primora B Harahap
With team :
Virano Nasution, Aprita Primayuda
Aristo Lystiono, Medwi Swasono
for ’Workshop on E-Readiness in Latin
America and the Caribbean Region’’ at
Guatemala
26-27 Sept 2002

2. Importance of ICT
• Indispensable tools
to fight poverty.
• Unprecedented
opportunity to meet
development goals.
• Powerful overall
enabler of
development.

3. Unique characteristic of ICT (1)
• Pervasive and cross cutting.
• Key enabler in creation of network.
• Foster dissemination of information and
knowledge.
• Efficiency gain.

4. Unique characteristic of ICT (2)
• Zero or declining marginal cost; reduce
transaction cost.
• Innovative business models and whole
new industries.
• Facilitate disintermediation.
• Global; trancend geopolitic, culture and
social boundaries.

5. Element of ICT
• Telecommunication
infrastructure
• IT infrastructure
• Internet
• Human Resource
• Policies &
Regulations

6. A.T. Kearney Study 2
Commerce Edutainment Content
Educating TV Programming
Customisation
Electronic Cash
B2B, B2C,
etc. Entertaining
Authentication Services
Online
Magazines
Guaranteed learning Publishing
Transacting Payments
Games
Trusted Music
Third-Party Internet/Intranet Streaming Informing
Card Services Services Information
Services
Internet
Datacasting News
Web Application Financial
Hosting Services Services
Web Design Video on Information
Mobile Data Internet Demand
Service Internet
Provision Portals
Interactive TV Permission Personalising
Marketing
Mobile Internet
Satellite Cable TV
Telephony Persoanlised
Services
Email Broadcast Video Portals
Web TV
Voice
Network Digital TV
Telephony Digital Interacting Individuals
Management
Voice Data
Video
Services Services Corporates
Conferencing
Switching
Mobile Special Interest
ISDN Globalising SMEs
Fax Working Groups
Connectivity Community
Source : A.T. Kearney

7. ICT in NAM countries
• Existing Problem (or opportunity ?):
– Disparity of ICT, also known as digital
divide.
• Solution:
– Develop strong improvement plan for ICT.
• Constraint:
– Each country is unique and at different level
of e-readiness.

8. Why self assessment ?
• Need to determine what level of e-
readiness to find accurate and
comprehensive ways of ICT development
plan.
• Each country is unique so better do it
internally.

9. Self Assessment
For E - Readiness
Simply divide the level into:
• Basic
• Developing
• Advanced
The Analytical mapping based on the work by:
Peter Wolcott, Seymour Goodman & Grey Burkhart.
Sectors should be evaluated:
• E - Leadership
• Telecommunication infrastructure
• Information technology

10. Factors contributing to E - Leadership
• E - Government Readiness
• Law & Order Readiness
• Education & Investment climate
Factors contributing to Telecommunication
Infrastructure & Information Technology :
• Proximity (Non Existent - Leading)
• Depth of development (Consuming - Comprehensive)
• Sophistication of use (No at all - transforming)
• Pervasiveness (Non existent - Pervasive)
• Indigenization (Observing - Mastering)

11. Categories of Review
1 Proximity
• Proximity to
technological
5 Indigenation
2 Depth of
frontier
(skill of local HR)
Development
• Depth of
development
• Sophistication of
use
• Penetration
• Indigenization
4 Penetration 3 Sophistication of use

12. Example result (Indonesia)
Information Technology
1 Proximity
4
3
2
5 Indigenization 2 Depth of Development
1
0
Telecommunication Infrastructure
4 Penetration 3 Sophistication of Use
1 Proximity
4
3
2
5 Indigenization 2 Depth of Development
1
0
4 Penetration 3 Sophistication of Use

13. Example result (Indonesia)
E-Government Readiness
1
5
4
3
2
1
0
Education and Investment Law and Order Readiness
3 2
E-Leadership

14. FOCUS
• Welfare
• Connectivty
• Competition
• Education

15. Major Challenge
• Strong and advance • Simple and
infrastructure. transparent
• Government administration
endorsement procedure.
• Competitive price. • Security.
• Legal system. • Content.
• Efficient custom, • Equal treatment of
taxation and natural investment
resources usage fee. regulation.

16. Key Factors
• Infrastructure and
connectivity
• Funding and or private
sector participation
• Regulation and
protection law
• Human resource,
education program &
public awareness

17. Prerequisite
• Electricity
• Computer
• Software
• Internet connection
• Human resource

18. Strategies For Building Up
The ICT Infrastructure
• Deploying ICT Infrastructure.
• Ubiquity of access.
• Strategically - focused capacity
• Addressed to enhance the achievement
of development goals & national long -
term targets.

19. Level of e-readiness
• Basic
– Basic infrastructure is available
– Need to introduce it to the society and initiate
usage
• Developing
– Increasing the penetration of ICT
– Promoting the effective use
– Supporting law and regulation
• Advance
– Exploring the innovation of ICT
– Providing some assistance's for other level

20. Basic Level
General Direction
The effort should be concentrated on
development of Basic level country is the
main role and assistance of the policy maker
and government institution as well as other
various concerned parties in introducing ICT
to the society and building the strong ICT
dissemination program.

21. Initial Infrastructure For
Basic Level
• Electricity.
• Community Centre.
• Improving Telephone Penetration.
• Digitalization of Telecommunication Equipment .
• Providing Digital Transmission / Backbone Network.
• Establishing an inter-University Network.
• Establishing Distance Learning Facility.
• Establishing Tele-medicine Facility.
• National Gateway.

22. Items to be stressed (1)
by the Government
1. Building strong infrastructure and connectivity.
2. Greater ICT penetration, particularly on every
focal point.
3. The e-Leadership of Government will be an
important role for the ICT development.
4. Demonstrating support for Internet application,
particularly at highest levels of government.
5. Promoting ICT operator to fulfill public demand.

23. Items to be stressed (2)
6. Promoting the use of tele-centers, particularly
by government NGOs, means to extend access
to under served communities.
7. Participation of private sector, particularly Non
Government Organizations (NGOs) and
international organization for ICT dissemination.
8. Financial assistance and funding availability
9. Tariff policy to avoid inefficiency tariffs and
subsidize for local call.
10. Promoting an active public awareness
campaign.

24. Items to be stressed (3)
9. Developing Education system for accepting &
using ICT.
10. Campaign the awareness of IPR & starting
initial discussion with other related institution to
set up the IPR & Protection law.

25. Funding system for Basic
Level
• ICT Budget allocation from national budget plan.
• Soft loan or long term credit (World Bank, IMF, CGI).
• Building long term cooperation with other
development NAM member Counties, such as G to G
pilot project.
• A Strategic partnership with major international
institutions, such as UNDP.
• Encouraging private sector(s) involvement to support
international program, such as cooperation between
UNDP & Cisco System.
• Inviting developing countries to transfer obsolete
equipment or system.
• Counter trade with other countries.

26. Developing Level
General Direction
The priority already shifted from introducing
ICT to the society to promote widespread
adoption of ICT and building the better
climate for ICT industries as well as providing
stimulating law and regulation.

27. Additional Infrastructure for
Developing Level
• Improving the copper wire quality of local access
network .
• Adopting Advanced Telecommunication Network.
• Providing High-speed Data Network for Urban and
Metro Area.
• Upgrading National Bandwidth Capacity to the
Internet Backbone.
• Establishing a Power Line Based Telecommunication
Network.
• Establishing an Intra-University network.
• Establishing a private Network .

28. Items to be stressed (1)
1. Deploying a core ICT network infrastructure.
2. Extending the strong connectivity and access,
particularly to rural area.
3. Greater ICT penetration and usage.
4. Greater PC – Internet penetration and application.
5. Extending the greater connectivity with other
countries.
6. Encouraging a Greater Business opportunity for
private sector participation, particularly for SMEs.

29. Items to be stressed (2)
7. Promoting dissemination of Internet by private
sectors to strengthen the ICT presence, particularly
on rural areas.
8. Financial program and credit availability.
9. Open up the competition climate, particularly for
basic product and service of ICT.
10. Monitoring the tariff structure.
11. Transparent and equal regulation.
12. Building the strong, transparent and equal law.
13. Reducing tax for imported basic equipment.
14. Promoting the importance of ICT access for SMEs.

30. Items to be stressed (3)
12. Providing grants and demonstration projects to aid
local content production at initial stages.
13. Reducing some bans, such call back and IP
telephony restriction.
14. Set up effective interconnection regulation.
15. Improving better Education system to fulfill skilled
employee demand of ICT operators / investors
16. Preparing legal framework to protect IPR, copyright
and domain name.
17. Promoting legal framework to protect customer.
18. Preparing & socializing the importance of ICT law.

31. Funding System for
Developing Level
• Inviting developed countries to relocate
manufacturing and / or R & D facilities.
• Facilitating mutual cooperation among countries,
particularly in the same region.
• Proposing security bonds or revenue bonds for
developing the private telecommunication companies.
• Proposing venture capital for funding the private
telecommunication companies.
• Proposing Strategic alliance to some ICT Vendors.

32. Advance Level
General Direction
The priority shifted again toward building the
better competitive climate for ICT industries,
creating and taking much more advantage
from ICT application. Also provide assistance
to countries at other level.

33. Enhanced Infrastructure for
Advance Level
• Establishing Information Super Highway
in Metro Area.
• Adopting Advanced Telecommunication
Network.
• Promoting R & D activities.

34. Items to be stressed (1)
1. Extending the advance infrastructure –
technology and connectivity and access.
2. Developing Business opportunity for private
sector participation by using ICT application,
such as e-commerce.
3. Open up all ICT market to a wider range of
players and investors.
4. Developing better investment climate to attract
Foreign Direct Investment (FDI).

35. Items to be stressed (2)
6. Developing liberal regulatory environment.
7. Deregulation measures in ICT industry.
8. Simplify and implement the transparent and
equal procedure for licensing, natural resource
allocation and custom.
9. Implementing equal and non-discriminatory
treatment.
10. Well Implementation of the strong, transparent
and equal law.
11. No government intervention on tariff.

36. Items to be stressed (3)
11. Set up good incentive for private players to develop
R&D activities.
12. Reducing tax for high technology equipment and
household equipment, such as PC.
13. Promoting production of local part of ICT
equipment and local content.
14. Well Implementation of legal framework to protect
IPR, copyright and customer.
15. Improving better Education system in all education
level, particularly technical and international
language program.
16. No bans at all.

37. Establishing ICT Program
of NAM - CSSTC
• Establishing National gateway or Focal point.
• Connecting the National gateway to other resources
within country.
• Promoting human resources development program.
• Preparing local contents.
• Developing a strong database system.
• Coordinating all region via Regional Gateway.
• Conducting language translation, if needed, using
several popular international language, such as
English, French & Spanish.

38. May this event contribute to
successful NAM electronic linkage,
particularly achievement of
the specific objectives of
the Caribbean region.

39. Thank You
Muchas Gracias