1. Manuals for
Improving E-readiness
Prepared by :
Indarti Primora B Harahap
With team :
Virano Nasution, Aprita Primayuda
Aristo Lystiono, Medwi Swasono
for ’Workshop on E-Readiness in Latin
America and the Caribbean Region’’ at
Guatemala
26-27 Sept 2002

2. Structure of presentation
• Unique Characteristic of ICT
• Objectives & Preregursite
• Basic Level
• Developing Level
• Advance Level
• Follow up

3. Unique characteristic of ICT (1)
• Pervasive and cross cutting.
• Key enabler in creation of network.
• Foster dissemination of information and
knowledge.
• Efficiency gain.

4. Unique characteristic of ICT (2)
• Zero or declining marginal cost; reduce
transaction cost.
• Innovative business models and whole
new industries.
• Facilitate disintermediation.
• Global; trancend geopolitic, culture and
social boundaries.

5. Objective
• Provide guidelines
for improvement of
e-readiness.
• Not new but
composed from
various sources.
• Present structured
approach.

6. A.T. Kearney Study 2
Commerce Edutainment Content
Educating TV Programming
Customisation
Electronic Cash
B2B, B2C,
etc. Entertaining
Authentication Services
Online
Magazines
Guaranteed learning Publishing
Transacting Payments
Games
Trusted Music
Third-Party Internet/Intranet Streaming Informing
Card Services Services Information
Services
Internet
Datacasting News
Web Application Financial
Hosting Services Services
Web Design Video on Information
Mobile Data Internet Demand
Service Internet
Provision Portals
Interactive TV Permission Personalising
Marketing
Mobile Internet
Satellite Cable TV
Telephony Persoanlised
Services
Email Broadcast Video Portals
Web TV
Voice
Network Digital TV
Telephony Digital Interacting Individuals
Management
Voice Data
Video
Services Services Corporates
Conferencing
Switching
Mobile Special Interest
ISDN Globalising SMEs
Fax Working Groups
Connectivity Community
Source : A.T. Kearney

7. Prerequisite
• Electricity
• Computer
• Software
• Internet connection
• Human resource

8. Major Challenge
• Strong and advance • Simple and
infrastructure. transparent
• Competitive price. administration
• Legal system. procedure.
• Government • Security.
endorsement. • Content.
• Efficient custom, • Equal treatment of
taxation and natural investment
resources usage fee. regulation.

9. FOCUS
• Welfare
• Connectivty
• Competition
• Education

10. Stages of Development
• Searching and Publishing Information
• Intranet
• Extranet

11. Key Factors
• Infrastructure and
connectivity
• Funding and business or
private sector
participation
• Regulation, law and IPR
• Human resource,
education & public
awareness

12. Strategies For Building Up
The ICT Infrastructure
• Deploying ICT Infrastructure.
• Ubiquity of access.
• Strategically - focused capacity
• Addressed to enhance the achievement
of development goals & national long -
term targets.

13. Level of e-readiness
• Basic
– Basic infrastructure is available
– Need to introduce it to the society and initiate
usage
• Developing
– Increase penetration of ICT
– Promote effective use
– Supporting law and regulation
• Advance
– Explore innovation of ICT
– Provide assistance for other level

14. Basic Level
General Direction
The focus should be stressed is the main role
and assistance of the policy maker and
government institution as well as other
various concerned parties in introducing ICT
to the society and building the strong ICT
dissemination program.

15. Initial Infrastructure For
Basic Level
• Electricity.
• Community Centre.
• Improving Telephone Penetration.
• Digitalization of Telecommunication Equipment .
• Providing Digital Transmission / Backbone Network.
• Establishing an inter-University Network.
• Establishing Distance Learning Facility.
• Establishing Tele-medicine Facility.
• Relocating Telecommunication System from Development
Countries.

16. Items to be stressed (1)
by the Government
1. Building strong infrastructure and connectivity.
2. Greater ICT penetration, particularly on every focal
point.
3. Demonstrate support for Internet application,
particularly at highest levels of government.
4. Financial assistance and funding availability.
5. Promote an active public awareness campaign.
6. Campaign the awareness of IPR & starting initial
discussion with other related institution to set up the
IPR & Protection law.

17. Items to be stressed (2)
6. Participation of private sector, particularly Non
Government Organizations (NGOs) and
international organization for ICT dissemination.
7. Develop Education system for accepting & using
ICT.
8. Promote the use of tele-centers, particularly by
government or NGOs, means to extend access
to under served communities.

18. Items to be stressed (3)
9. Develop strong ICT dissemination program.
10. Tariff policy to avoid inefficiency tariffs and
subsidize for local call.
11. Develop ICT operator to fulfill public
demand.
12. The e-Leadership of Government will be an
important role for the ICT development.

19. Funding system for Basic
Level
• ICT Budget allocation from national budget plan.
• Soft loan or long term credit (World Bank, IMF, CGI).
• Building long term cooperation with other development
NAM member Counties, such as G to G pilot project.
• A Strategic partnership of a major international
institutions, such as UNDP.
• Encouraging private sector involvement to support
international program, such as cooperation between UNDP
& Cisco System.
• Inviting development countries to transfer obsolete
equipment or system.
• Counter trade with other development countries.

20. Developing Level
General Direction
The priority already shifted from introducing
ICT to the society for promoting widespread
adoption of ICT and building the better
climate for ICT industries as well as providing
stimulating law and regulation.

21. Additional Infrastructure for
Development Level
• Provisioning Telecommunication Access to Rural Area.
• Improving the copper wire quality of local access network .
• Providing High-speed Data Network for Urban and Metro
Area.
• Adopting Advanced Telecommunication Network.
• Establishing an Intra-University network.
• Establishing a private Network .
• Establishing a Power Line Based Telecommunication
Network Network.
• Up Grading National Bandwidth Capacity to the Internet
Backbone.

22. Items to be stressed (1)
1. Deploying a core ICT network infrastructure.
2. Extend the strong connectivity and access,
particularly to rural area.
3. Greater ICT penetration and usage.
4. Greater PC – Internet penetration and application.
5. Financial program and credit availability.
6. Greater Business opportunity for private sector
participation, particularly for SMEs.
7. Extend the greater connectivity with other countries.

23. Items to be stressed (2)
7. Open up the competition climate, particularly for
basic product and service of ICT.
8. Monitor the tariff structure.
9. Transparent and equal regulation.
10. Building the strong, transparent and equal law.
11. Improve better Education system to fulfill skilled
employee demand of ICT operators / investors
12. Reduce tax for imported basic equipment.
13. Promote the importance of ICT access for SMEs.

24. Items to be stressed (3)
12. Provide grants and demonstration projects to aid
local content production at initial stages.
13. Prepare legal framework to protect IPR, copyright
and domain name.
14. Promote legal framework to protect customer.
15. Promote dissemination of Internet by private
sectors to strengthen the ICT presence, particularly
on rural areas.
16. Reduce some bans, such call back and IP telephony
restriction.
17. Set up effective interconnection regulation.
18. Preparing & socializing the importance of ICT law.

25. Funding System for
Developing Level
• Inviting developed countries to relocate
manufacturing and / or R & D facilities.
• Facilitating mutual cooperation among countries,
particularly in the same region.
• Proposing security bonds or revenue bonds for
developing the private telecommunication companies.
• Proposing venture capital for funding the private
telecommunication companies.
• Proposing Strategic alliance to some ICT Vendors.

26. Advance Level
General Direction
The priority shifted again toward building the
better competitive climate for ICT industries,
creating and taking much more advantage
from ICT application. Also provide assistance
to countries at other level.

27. Enhanced Infrastructure for
Advance Level
• Establishing Information Super Highway
in Metro Area.
• Adopting Advanced Telecommunication
Network.
• Promoting R & D activities.

28. Items to be stressed (1)
1. Extend the advance infrastructure –
technology and connectivity and access.
2. Developing Business opportunity for private
sector participation by using ICT application,
such as e-commerce.
3. Developing liberal regulatory environment.
4. Deregulation measures in ICT industry.
5. Open up all ICT market to a wider range of
players and investors.

29. Items to be stressed (2)
6. Implement equal and non-discriminatory
treatment.
7. Developing better investment climate to attract
Foreign Direct Investment (FDI).
8. No government intervention on tariff.
9. Well Implementation of the strong, transparent
and equal law.
10. Simplify and implement the transparent and
equal procedure for licensing, natural resource
allocation and custom.

30. Items to be stressed (3)
11. Improve better Education system in all education
level, particularly technical and international
language program.
12. Set up good incentive for private players to develop
R&D activities.
13. Reduce tax for high technology equipment and
household equipment, such as PC.
14. Well Implementation of legal framework to protect
IPR, copyright and customer.
15. Promote production of local part of ICT equipment
and local content.
16. No bans at all.

31. Self Assessment
For E - Readiness
Simply divide the level into:
• Basic
• Developing
• Advanced
The Analytical formula: By Peter walkout & Grey Buckhart.
Sectors should be evaluated:
• E - Leadership
• Telecommunication infrastructure
• Information technology

32. Factors contributing to E - Leadership
• E - Government Readiness
• Law & Order Readiness
• Education & Investment climate
Factors contributing Telecommunication
Infrastructure & Information Technology :
• Proximity (Non Existent - Leading)
• Depth of development (Consuming - Comprehensive)
• Sophistication of use (No at all - transforming)
• Pervasiveness (Non existent - Pervasive)
• Indigenization (Observing - Mastering)

33. Establishing ICT Program
of NAM - CSSTC
• Establishing National gateway or Focal point.
• Connecting the National gateway to other resources
within country.
• Promoting human resources development program.
• Preparing local contents.
• Developing a strong database system.
• Coordinating all region via Regional Gateway.
• Conducting language translation, if needed, using
several popular international language, such as
English, French & Spanish.

34. Follow up required
• Input, comment and revision to draft by
incorporating each country experience.
• Revision to accommodate inputs above.
• Develop further advance version as new
innovative ways are found.
Sharing information and experience is
just a start, however only action will
count.

35. Thank You
Muchas Gracias