Increasing New Hire Success - From Orientation to Onboarding


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'Onboarding' is a new term compared to its older sibling, 'orientation', but while they are complementary, onboarding goes further and explores the unwritten and informal life of a new employee. This Psych Press graphical presentation takes a short look at this long process and what it involves for Human Resource Practitioners.

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  • Thanks Sumant, hope this info was helpful :) Feel free to send any questions or enquiries about onboarding to - Conrad
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Increasing New Hire Success - From Orientation to Onboarding

  1. 1. Orientation to Onboarding: Magnifying New Hire Success Psych Press News
  2. 2. What is Onboarding? Onboarding is a processs that introduces new hires to your organisation’s culture. Onboarding Orientation Recruitment “The best onboarding strategies provide a fast track to meaningful, productive work, and strong employee relationships” – Ndunguru, 2012 © Copyright Psych Press 2013
  3. 3. Orientation and Onboarding • Orientation and onboarding are complementary • Orientation is a starting ‘event’ covering formal requirements such as legal obligations • Onboarding is a longerterm even lasting weeks or months aimed at enhancing a new hire’s potential for success More Onboarding Onboarding Orientaton © Copyright Psych Press 2013 Even More Onboarding
  4. 4. Maslow Meets Onboarding Growth • Career aspirations, professional development Esteem • Expectations, what’s rewarded (and what’s not) Belonging Safety Physiology • Unwritten rules, who’s who • Health & safety, policies & procedures • Workplace layout, where things are Orientation is focussed on formalities and avoiding problems, onboarding encompasses how to achieve excellence. “Ask two questions: what emotional take-away does the onboarding process create? What perceptual take away does the onboarding process create?” © Copyright Psych Press 2013 – Ndunguru, 2012
  5. 5. Value of Onboarding Thus, onboarding should achieve… • Belief and acceptance of organisational goals and values • Commitment and effort towards the organisation • Desire to remain connected with the organisation © Copyright Psych Press 2013 Employee Culture Vision
  6. 6. Growth of Onboarding • Pre-GFC, implementation of onboarding grew strongly • Intention or implementation went from around 40% to 76% of Aberdeen Group surveyed businesses • By this time, orientation programs were in nearly 93% of businesses 80% 70% 60% 50% 40% 30% 20% 10% 0% – Dai & De Meuse, 2007 © Copyright Psych Press 2013 2005 2006
  7. 7. Successful Onboarding Best-in-class onboarders use strategies such as… • Creating new hire checklists • Introducing new hires to the ‘go to’ people • Provide forms to new hires before their first day • Create peer networking opportunities Employee – Laurano, 2013 “Onboarding fails when it’s viewed as an event instead of a process…” – Vargas, 2013 © Copyright Psych Press 2013 Employer
  8. 8. Implementing Onboarding “There are two key performance indicators of successful onboarding: time to productivity, and engagement and retention” – Dai & De Meuse, 2007 Success Factors… • Emotionally engage starting day one • Articulate expectations and your reasoning • Addressing cultural fit is a journey, not a destination • Link expectations to skills and relationships • Onboarding is about helping hires form new habits © Copyright Psych Press 2013
  9. 9. If you’re serious about Onboarding... We encourage you to visit our website at to see more about how we can assist your induction and onboarding process. Alternatively, contact Dr. Gavin Didsbury on +61 3 9670 0590 or email to discuss your needs. © Copyright Psych Press 2013
  10. 10. References Dai, G., & De Meuse, K.P. (2007). A review of onboarding literature. Laurano, M. (2013). Onboarding 2013: A new look at new hires. Aberdeen Group, Boston. Ndunguru, C.A. (2012). Executive Onboarding: How to hit the ground running. The Public Manager, 41(3), 6-9. Vargas, J. (2013). Generation Y: Yearns for challenging and satisfying government work. T+D, 67(3), 9. Vernon, A. (2012). New-hire onboarding: Common mistakes to avoid. T+D, 66(9), 32-33. © Copyright Psych Press 2013