British Cartographic Society




Ralph Diment
Marketing Manger, Western Europe

THE ROLE OF GEOSPATIAL
TECHNOLOGY IN THE SAFE &
EFFECTIVE DELIVERY OF
MAJOR EVENTS
Major Events – Unique Challenges

     Scale

     Organisational C
     O    i ti    l Complexity
                        l it

     Risks

     Balancing Conflicting Requirements

     Visibility - Prestige, Reputation, Future Opportunities




6/18/2010                                                      2
Scale




6/18/2010   3
Organisational Complexity




6/18/2010            EDIT THIS IN "HEADER AND FOOTER"   4
                           UNDER THE "VIEW" MENU
Major Event Security – A Critical Balancing Act

“The Games are an event based on integration and not a public
   disturbance.
     The presence of the police should be felt strongly but in a discreet
     manner, and it should be alert to respond quickly to any type of
     occurrence
     occurrence”
     José Hilário Nunes de Medeiros
     Coordinator for Security of the 2007 Pan American Games, Rio




6/18/2010                        EDIT THIS IN "HEADER AND FOOTER"           5
                                       UNDER THE "VIEW" MENU
Real Time Operational Decision Support and
Mobilisation != GIS
             !
     “The man that has invested everything in a hammer
                         sees every problem as a nail”
                                  yp




6/18/2010                                                6
EISEC / ALSEC                 TETRA                       AVLS / APLS
                                                           Address & Mobile              Status & SDS                via TETRA or
                                                           Phone Location                messaging                   other systems
                         CAD)
                                Rosters
                                Planned Resources
                   atch (C


                                                                                                                             Mobile Data
                                HR                                                   I/CAD                                   I/CAD or 3rd Party
                                Personnel info                                                                               Mobile Data systems
  mputer Aided Dispa




                                (skills, training, etc)
                                                                                                                             Automatic Paging
                                                                               Incident and
                                3rd Party Systems                                                                            Dispatch & ad-hoc
                                                                                 Resource
                                Incidents to/from
                                systems                                        Management
                                                                                                                             External Searches

                                                                                                                             Automatic checks
                                                                                                                             (People & Properties, etc.
                                                                                                                             PNC, ANPR, etc.)



                                                          Calltaking                    Dispatching                        ICCS
Com




                                                          Call Handling &               Resource                           Telephony & Radio
                                                          Incident Creation             Management                         integration

                                     • C ll Hi t
                                       Caller History     • Automatic Alerts
                                     • GIS Integration                                                                      • One seamless system
                                                          • Triage (ProQA)      • Automatic Resource   •Status Messaging
                                     • Aerial Imagery                           Recommendations                             • C&C calling ICCS functions
                                                                                                       •Automatic Alerts
                                                                                • Predictor                                 • ICCS calling C&C functions
                                                                                                       • AVLS
Normal/Steady State
                                     Copy Log
                                           Changes
                                     (iBackup)
                                           Data

SQL Server     Interface A   Archive DB Training DB   SQL Server     SQL Server Interface B
Principal DB                                                         Mirror DB
                                                      Witness
                        Primary data centre                        Secondary data centre *
                                    Users Update                                        LAN/WAN
                                    Data


                                                                          Radio           ICCS TETRA
                                                                         Gateway            Gateway

Site A                                  Site B
                                                                                              Airwave
Principal Database Failure Changes
                                           Log                   Copy
                                           Data                  (iBackup)

  SQL Server Interface A
SQL Server                 Archive DB Training DB   SQL Server      SQL Server    Interface B
PrincipalDB
  Mirror DB                                                         Principal
                                                                    Mirror DBDB
                                                    Witness
                     Primary data centre                            Secondary data centre
                                  Users Update                                          LAN/WAN
                                  Data


                                                                         Radio            ICCS TETRA
                                                                        Gateway             Gateway

Site A                                Site B
                                                                                                Airwave
Building and Exploiting
  The Common Operational Picture



                                        Personnel &
                    Mapping Data        Asset Data         Access Control          Video Surveillance
Telephone, Radio,
Telephone Radio
 Voice Recorder
     Controls




 Radio System
     Data                                                                             Intelligent Video



                    Telephone Data                                   Sensor Data

           The COP Includes Real Time, Bi-directional Interaction With Diverse Data Sources
                                                                                                     10
A lot of applications needed
 (most of them including GIS technology )
                             technology…)




Explosives        Indoor Air          Weather           Hurricane               River Spill       Chemical         Vulnerability




     Common Operating Picture               Social Network      Incident Log         Dispatch        Resources          SOPs




  Warrants
  W     t          Accounting
                   A     ti             Personnel
                                        P       l            Pre-Plans
                                                             P Pl               Permits
                                                                                P   it        Investigations
                                                                                              I    ti ti             Lessons
                                                                                                                     L




  Maritime      Sensors         Detection        Unmanned Aerial               Biometric ID        Iris Scan     Video Analytics
Maximise the Time / Opportunities for Applying
GI in Decision Support to Improve Outcomes




                Response                       Relevant &
Ava
 Info Needed




                Options                        Accurate
                                               A      t
   ailabil of




                                               Information
                                              Automated Lookups
         lity




                                      Dynamic data sharing/integration
                               Integrated Alarms & Sensors
                           Predictive Analysis & Modelling

                Elapsed Time From Incident
ISEC - Automatic call logging and p
                        gg g      positioning
                                            g
Quantified Benefits of Automation
                    Pre-Alert information and improved location database within I/CAD has
                    improved our response in Call Answering
                                                  Answering.

                     Great Western Ambulance Service NHS Trust Call Handling % 2008-
                                                   09

 100

 95
 90

 85
                                                                                                                                                                      Call
 80                                                                                                                                                                   Handling
                                                                                                                                                                      %
 75
 70                                                                                                                                                                   Linear
 65                                                                                                                                                                   (Call
                                                                                                                                                                      Handling
 60                                                                                                                                                                   %)
         /07/2008


                         /08/2008


                                      /09/2008


                                                   /10/2008


                                                                /11/2008


                                                                             /12/2008


                                                                                          /01/2009



                                                                                                       /02/2009


                                                                                                                    /03/2009



                                                                                                                                 /04/2009


                                                                                                                                              /05/2009


                                                                                                                                                           /06/2009
       06/


                       06/


                                    06/


                                                 06/


                                                              06/


                                                                           06/


                                                                                        06/



                                                                                                     06/


                                                                                                                  06/



                                                                                                                               06/


                                                                                                                                            06/


                                                                                                                                                         06/
                                                                                                             14
Map view (4)

                                     CCTV Cameras
                                       Location
          Hover-over tooltips
              & Actions




                             BC101


                     BC101


BC101
          BC101   BC101




            AVLS & AutoStatus
SOPS - A “City inside the City”
SPEVFEMS Event’s Virtual Response Agency
           Event s




                                   16
Extending the COP into 3 and 4D
6/18/2010   EDIT THIS IN "HEADER AND FOOTER"   18
                  UNDER THE "VIEW" MENU
Simulated Exercises - Warfighter Protection Lab

Hybrid Virtual / Live                                                         Force Protection
Simulation                                 +          y
                                                E911 System               =   Open Architecture
                                                                               p
Environment                                                                   “Environment”
                    Suspects in Treeline




 Existing force-on-force simulations
 E i ti   f        f      i  l ti

                                                  911 / EOC
                                                                              •Tabletop exercise support
                                                                              •Sensor deployment optimisation
                                                                                         p y        p
                                                                              •SOP review & development

         UGV / UAV / Sensor Models

                                                                               Typical metrics
                                               •Computer aided dispatch
                                                                               produced by exercises
                                               •Emergency response             • Threat Detection Time / Effectiveness
                                                 information sharing           • Threat Response Time / Effectiveness
                                               •GIS mapping tools              • Casualty Control
                                                                               • Threat Neutralisation
                                               •Decision support tools         • Communication Effectiveness
                2D & 3D Visualisation
Public information feeds – 2006 World Cup

     And finally.... It’s not all one-way




6/18/2010                      EDIT THIS IN "HEADER AND FOOTER"   20
                                     UNDER THE "VIEW" MENU

How do you fit millions of people into an event safely?, by Intergraph

  • 1.
    British Cartographic Society RalphDiment Marketing Manger, Western Europe THE ROLE OF GEOSPATIAL TECHNOLOGY IN THE SAFE & EFFECTIVE DELIVERY OF MAJOR EVENTS
  • 2.
    Major Events –Unique Challenges Scale Organisational C O i ti l Complexity l it Risks Balancing Conflicting Requirements Visibility - Prestige, Reputation, Future Opportunities 6/18/2010 2
  • 3.
  • 4.
    Organisational Complexity 6/18/2010 EDIT THIS IN "HEADER AND FOOTER" 4 UNDER THE "VIEW" MENU
  • 5.
    Major Event Security– A Critical Balancing Act “The Games are an event based on integration and not a public disturbance. The presence of the police should be felt strongly but in a discreet manner, and it should be alert to respond quickly to any type of occurrence occurrence” José Hilário Nunes de Medeiros Coordinator for Security of the 2007 Pan American Games, Rio 6/18/2010 EDIT THIS IN "HEADER AND FOOTER" 5 UNDER THE "VIEW" MENU
  • 6.
    Real Time OperationalDecision Support and Mobilisation != GIS ! “The man that has invested everything in a hammer sees every problem as a nail” yp 6/18/2010 6
  • 7.
    EISEC / ALSEC TETRA AVLS / APLS Address & Mobile Status & SDS via TETRA or Phone Location messaging other systems CAD) Rosters Planned Resources atch (C Mobile Data HR I/CAD I/CAD or 3rd Party Personnel info Mobile Data systems mputer Aided Dispa (skills, training, etc) Automatic Paging Incident and 3rd Party Systems Dispatch & ad-hoc Resource Incidents to/from systems Management External Searches Automatic checks (People & Properties, etc. PNC, ANPR, etc.) Calltaking Dispatching ICCS Com Call Handling & Resource Telephony & Radio Incident Creation Management integration • C ll Hi t Caller History • Automatic Alerts • GIS Integration • One seamless system • Triage (ProQA) • Automatic Resource •Status Messaging • Aerial Imagery Recommendations • C&C calling ICCS functions •Automatic Alerts • Predictor • ICCS calling C&C functions • AVLS
  • 8.
    Normal/Steady State Copy Log Changes (iBackup) Data SQL Server Interface A Archive DB Training DB SQL Server SQL Server Interface B Principal DB Mirror DB Witness Primary data centre Secondary data centre * Users Update LAN/WAN Data Radio ICCS TETRA Gateway Gateway Site A Site B Airwave
  • 9.
    Principal Database FailureChanges Log Copy Data (iBackup) SQL Server Interface A SQL Server Archive DB Training DB SQL Server SQL Server Interface B PrincipalDB Mirror DB Principal Mirror DBDB Witness Primary data centre Secondary data centre Users Update LAN/WAN Data Radio ICCS TETRA Gateway Gateway Site A Site B Airwave
  • 10.
    Building and Exploiting The Common Operational Picture Personnel & Mapping Data Asset Data Access Control Video Surveillance Telephone, Radio, Telephone Radio Voice Recorder Controls Radio System Data Intelligent Video Telephone Data Sensor Data The COP Includes Real Time, Bi-directional Interaction With Diverse Data Sources 10
  • 11.
    A lot ofapplications needed (most of them including GIS technology ) technology…) Explosives Indoor Air Weather Hurricane River Spill Chemical Vulnerability Common Operating Picture Social Network Incident Log Dispatch Resources SOPs Warrants W t Accounting A ti Personnel P l Pre-Plans P Pl Permits P it Investigations I ti ti Lessons L Maritime Sensors Detection Unmanned Aerial Biometric ID Iris Scan Video Analytics
  • 12.
    Maximise the Time/ Opportunities for Applying GI in Decision Support to Improve Outcomes Response Relevant & Ava Info Needed Options Accurate A t ailabil of Information Automated Lookups lity Dynamic data sharing/integration Integrated Alarms & Sensors Predictive Analysis & Modelling Elapsed Time From Incident
  • 13.
    ISEC - Automaticcall logging and p gg g positioning g
  • 14.
    Quantified Benefits ofAutomation Pre-Alert information and improved location database within I/CAD has improved our response in Call Answering Answering. Great Western Ambulance Service NHS Trust Call Handling % 2008- 09 100 95 90 85 Call 80 Handling % 75 70 Linear 65 (Call Handling 60 %) /07/2008 /08/2008 /09/2008 /10/2008 /11/2008 /12/2008 /01/2009 /02/2009 /03/2009 /04/2009 /05/2009 /06/2009 06/ 06/ 06/ 06/ 06/ 06/ 06/ 06/ 06/ 06/ 06/ 06/ 14
  • 15.
    Map view (4) CCTV Cameras Location Hover-over tooltips & Actions BC101 BC101 BC101 BC101 BC101 AVLS & AutoStatus
  • 16.
    SOPS - A“City inside the City” SPEVFEMS Event’s Virtual Response Agency Event s 16
  • 17.
    Extending the COPinto 3 and 4D
  • 18.
    6/18/2010 EDIT THIS IN "HEADER AND FOOTER" 18 UNDER THE "VIEW" MENU
  • 19.
    Simulated Exercises -Warfighter Protection Lab Hybrid Virtual / Live Force Protection Simulation + y E911 System = Open Architecture p Environment “Environment” Suspects in Treeline Existing force-on-force simulations E i ti f f i l ti 911 / EOC •Tabletop exercise support •Sensor deployment optimisation p y p •SOP review & development UGV / UAV / Sensor Models Typical metrics •Computer aided dispatch produced by exercises •Emergency response • Threat Detection Time / Effectiveness information sharing • Threat Response Time / Effectiveness •GIS mapping tools • Casualty Control • Threat Neutralisation •Decision support tools • Communication Effectiveness 2D & 3D Visualisation
  • 20.
    Public information feeds– 2006 World Cup And finally.... It’s not all one-way 6/18/2010 EDIT THIS IN "HEADER AND FOOTER" 20 UNDER THE "VIEW" MENU