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Inter organizational communication
- 1. INTER ORGANIZATIONAL COMMUNICATION JAYCEE SANTOSHIPOLITO, RN, OSHN
- 2. REFERENCES • Shumate, M.& O’Connor A. (2010) the symbiotic sustainability model. • Taylor, M. & Doerfel M.L (2003) Building Inter organizational relationship that builds nations. • Uzzi B. (1997) Social Structure and competition in interfirm networks • Adams J.S (1980) Inter organizational process and organizational boundary activities.
- 3. TOPICS • Definition • Theoriesof Inter organizational Communication • Types of Inter organizational Communication
- 4. INTER ORGANIZATIONAL COMMUNICATION • Isan umbrella term for the study of a variety of entities and organizing acts, • These entities includes – Alliances – Collaborations – Networks – Coalitions – Consortiums – Partnership – Joint ventures – Relationship
- 5. Organizing acts • Typicallystudied includes – Bridging – Contracting – Networking – Cooperating – Referring – Collaborating – Outsourcing – Coordinating – Contracting – Networking – Co-branding – New knowledge – Joint problem solving
- 6. INTERORGANIZATIONAL COMMUNICATION • Is defineas the structures, forms and processes created by the exchange of messages, and the co-creation of meaning among organizations and their stakeholders. • Each part of the definition encapsulates important dimensions research on the topic
- 7. DIMENSIONS • FIRST It examinesthe STRUCTURES, FORMS and PROCESSES of Inter organizational relationships. • The STRUCTURE includes the ICT (Information communication Technology) that is used to maintain – Collaborations – Communication flow – Structure of the group – Network linkages (Interdependence)
- 8. FORMS • Range fromcommunities of practice where they share information to an alliance relationship where resources, outcomes are shared. PROCESSES • Include the identification of potential partners, the creation of messages, maintenance of relationship and the dissolution of relationship.
- 9. SECOND • Examines theexchange of messages not only between representative of organization but also between AGENTS and ICT System, as well as between organization and their stakeholders. STAKEHOLDERS: stake·hold·er ˈstākˌhōldər/ noun plural noun: stakeholders • a person with an interest or concern in something, especially a business.
- 10. SECOND • Examines theexchange of messages not only between representative of organization but also between AGENTS and ICT System, as well as between organization and their stakeholders. STAKEHOLDERS: stake·hold·er ˈstākˌhōldər/ noun plural noun: stakeholders • a person with an interest or concern in something, especially a business.
- 12. THIRD • It Examinesthe co-creation of meaning not only between organizational representative but also between public and organization about the existence and character of the relationship.
- 13. LASTLY • It includesnot just organizational leaders and employees. • It also includes the stakeholders, or people who are invited and affected by organization, receive and co-construct message about its affiliations.
- 14. THEORIES OF INTERORG. COM. • Resource Dependence (Pfeffer & Salancik 1978) • Is based on the assumptions that the most important goal of an organization is to SURVIVE, and the survival requires different types of RESOURCES that cannot all be generated internally. • OPEN SYSTEM FRAMEWORK
- 15. • Organization voluntarilyinvolve themselves in collaborative relationship to gain resources or advantages offered by other organizations • Organization form relationship with other organization in order to obtain access to critical resources and to increase their power relative to other organization in their environment
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- 18. • DOMAIN APPROACHES(Emery & Trist 1965) • Emphasizes the dynamics of inter organizational domains which are define in terms of set of common problems facing organizations. – PROBLEM CENTERED APPROACH • Challenges and problems characterized by complicity, uncertainty and unclear boundaries that cannot be addressed by single organizations operating alone.
- 21. • TRANSACTION COSTECONOMICS – As alternative organizational forms to the more traditional markets & hierarchies. – Transactions are aligned with organizational structures so as to effect a cost economizing match. – Production cost may vary depending on • Scale of operations • Sizes, geographical location • Learning/experiences
- 23. • HOMOPHILY – Oneof the most important factor influencing the pattern of relationship – “similarity breeds” – That contact or relationship between similar organization occur at a higher rate than among dissimilar organization
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- 25. AFFINITY • Refers tosocially constructed relationships that have either negative or positive valence • It refers to a more enduring connections among organizations and communication is assumed to be implicit in those relations. af·fin·i·ty noun a spontaneous or natural liking or sympathy for someone or something. synonyms: empathy for, rapport with, sympathy for, accord with, harmony with, relationship with, bond with, fellow feeling for, closeness with/to, understanding
- 26. FLOW • Examines complextransactions of information, messages and data that are sent and receive between organizations • Also known as “INFORMATION TRANSMISSION” • Is a pipeline between organization that is characterized by connections that serves as avenue for information, messages and data flow from one org to another.
- 28. REPRESENTATIONAL • It differfrom other types for there is no messages shared, no enduring relationship, • It is a connection that is communicated to the public or a third parties
- 30. SEMANTIC • Focuses onshared meaning or symbol use among organization. • These demonstrate that shared meaning positively influences the formation of both affinity and representational relationship
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- 33. • OPEN SYSTEM FRAMEWORK •PROBLEM CENTERED APPROACH
- 34. THANK YOU SOMUCH !