power point topics on inter organizational communication used during my report on Masters in Public Administration

1. INTER ORGANIZATIONAL
COMMUNICATION
JAYCEE SANTOS HIPOLITO, RN, OSHN

2. REFERENCES
• Shumate, M. & O’Connor A. (2010) the
symbiotic sustainability model.
• Taylor, M. & Doerfel M.L (2003) Building Inter
organizational relationship that builds nations.
• Uzzi B. (1997) Social Structure and competition in
interfirm networks
• Adams J.S (1980) Inter organizational process and
organizational boundary activities.

3. TOPICS
• Definition
• Theories of Inter
organizational
Communication
• Types of Inter organizational
Communication

4. INTER ORGANIZATIONAL
COMMUNICATION
• Is an umbrella term for the study of a
variety of entities and organizing acts,
• These entities includes
– Alliances
– Collaborations
– Networks
– Coalitions
– Consortiums
– Partnership
– Joint ventures
– Relationship

5. Organizing acts
• Typically studied includes
– Bridging
– Contracting
– Networking
– Cooperating
– Referring
– Collaborating
– Outsourcing
– Coordinating
– Contracting
– Networking
– Co-branding
– New knowledge
– Joint problem solving

6. INTERORGANIZATIONAL
COMMUNICATION
• Is define as the structures, forms and
processes created by the exchange of
messages, and the co-creation of
meaning among organizations and
their stakeholders.
• Each part of the definition
encapsulates important dimensions
research on the topic

7. DIMENSIONS
• FIRST
It examines the STRUCTURES, FORMS and
PROCESSES of Inter organizational
relationships.
• The STRUCTURE includes the ICT
(Information communication Technology)
that is used to maintain
– Collaborations
– Communication flow
– Structure of the group
– Network linkages (Interdependence)

8. FORMS
• Range from communities of practice where
they share information to an alliance
relationship where resources, outcomes are
shared.
PROCESSES
• Include the identification of potential
partners, the creation of messages,
maintenance of relationship and the
dissolution of relationship.

9. SECOND
• Examines the exchange of messages not only
between representative of organization but also
between AGENTS and ICT System, as well as
between organization and their stakeholders.
STAKEHOLDERS: stake·hold·er
ˈstākˌhōldər/
noun
plural noun: stakeholders
• a person with an interest or concern in
something, especially a business.

10. SECOND
• Examines the exchange of messages not only
between representative of organization but also
between AGENTS and ICT System, as well as
between organization and their stakeholders.
STAKEHOLDERS: stake·hold·er
ˈstākˌhōldər/
noun
plural noun: stakeholders
• a person with an interest or concern in
something, especially a business.

12. THIRD
• It Examines the co-creation of
meaning not only between
organizational representative but
also between public and
organization about the existence
and character of the relationship.

13. LASTLY
• It includes not just organizational
leaders and employees.
• It also includes the stakeholders,
or people who are invited and
affected by organization, receive
and co-construct message about
its affiliations.

14. THEORIES OF INTER ORG. COM.
• Resource Dependence (Pfeffer & Salancik
1978)
• Is based on the assumptions that the most
important goal of an organization is to
SURVIVE, and the survival requires different
types of RESOURCES that cannot all be
generated internally.
• OPEN SYSTEM FRAMEWORK

15. • Organization voluntarily involve
themselves in collaborative
relationship to gain resources or
advantages offered by other
organizations
• Organization form relationship with
other organization in order to obtain
access to critical resources and to
increase their power relative to other
organization in their environment

16. OPEN SYSTEM FRAMEWORK

18. • DOMAIN APPROACHES (Emery & Trist 1965)
• Emphasizes the dynamics of inter
organizational domains which are define in
terms of set of common problems facing
organizations.
– PROBLEM CENTERED APPROACH
• Challenges and problems characterized by
complicity, uncertainty and unclear
boundaries that cannot be addressed by
single organizations operating alone.

21. • TRANSACTION COST ECONOMICS
– As alternative organizational forms to the
more traditional markets & hierarchies.
– Transactions are aligned with
organizational structures so as to effect a
cost economizing match.
– Production cost may vary depending on
• Scale of operations
• Sizes, geographical location
• Learning/experiences

23. • HOMOPHILY
– One of the most important factor
influencing the pattern of relationship
– “similarity breeds”
– That contact or relationship between
similar organization occur at a higher rate
than among dissimilar organization

24. TYPES OF INTERORGANIZATIONAL
COMMUNICATION

25. AFFINITY
• Refers to socially constructed relationships that
have either negative or positive valence
• It refers to a more enduring connections among
organizations and communication is assumed to
be implicit in those relations.
af·fin·i·ty
noun
a spontaneous or natural liking or sympathy for
someone or something.
synonyms: empathy for, rapport with, sympathy
for, accord with, harmony with, relationship with,
bond with, fellow feeling for, closeness with/to,
understanding

26. FLOW
• Examines complex transactions of
information, messages and data that are
sent and receive between organizations
• Also known as “INFORMATION
TRANSMISSION”
• Is a pipeline between organization that is
characterized by connections that serves as
avenue for information, messages and data
flow from one org to another.

28. REPRESENTATIONAL
• It differ from other types for there is
no messages shared, no enduring
relationship,
• It is a connection that is communicated
to the public or a third parties

30. SEMANTIC
• Focuses on shared meaning or symbol
use among organization.
• These demonstrate that shared
meaning positively influences the
formation of both affinity and
representational relationship

32. GROUP EXERCISES

33. • OPEN SYSTEM
FRAMEWORK
• PROBLEM CENTERED
APPROACH

34. THANK YOU SO MUCH !