This is the first session of 30 hours training regarding Integrated management systems for 6 Standards, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 20000-1:2018, ISO 27001:2022, ISO 37001:2016. This session could be presented in two to three hours session online or as a workshop.

1. Introduction To
Management Systems
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 37001:2016,
ISO 20000-1:2018, ISO 27001:2022
Introduction To
Management Systems
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 37001:2016,
ISO 20000-1:2018, ISO 27001:2022
Prepared and Presented By: Reza Seifollahy

2. It is Forecasted that:
Due to Climate Change and
Technology Advancements,
after 2030 Life would be
changed the way that it has
never been!
2
August 2025

3. 3
August 2025

4. Artificial Intelligence
August 2025 4

5. We have to Change to
adapt ourselves to
the new way of life!
5
August 2025

6. https://www.weforum.org/videos/betazone-davos-2020-how-
to-survive-the-21st-century-with-yuval-noah-harari
6
August 2025
Introducing book and a speech:

7. INTRODUCTION TO
MANAGEMENT SYSTEMS
BASED ON ISO STANDARDS
Welcome to
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8. Who am I?
• Reza Seifollahy
– MA in Management of Technology
– BS in Industrial Engineering
• ISO 9001 Lead Assessor
• ISO 22001 Lead Assessor
• Over 1000 Audits in ISO 9001, ISO
22001, ISO 14001, OHSAS 18000,
ISO 45001 in Iran, China, India,
Turkey, UAE and Pakistan
• Managing Positions in several
companies
• Management Systems/Business
Development Consultant and
trainer
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9. Aim of Course
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To learn and pracTice:
1.UndersTanding ManageMenT sysTeM sTandards
2.iMpleMenT ManageMenT sysTeMs sTandards
3.cerTify for iso 9001:2015, iso 14001:2015, iso
45001:2018, iso 37001:2016, iso 20000-1:2018 &
iso 27001:2022

10. Overview of Standards and their principles
A glance to Standards, What are them?
Models used in management system standards
Importance and benefits of IMS
Q & A
Content:
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11. Overview:
• Latter-day growing regulatory
environment has emerged
organizations to deal with
managing of several compliance
frameworks simultaneously.
• The fulfilment of legal obligations
is only one factor that shove the
organizations to robust their
management systems.
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12. Overview:
A management system is the
framework of processes and
procedures used to ensure that an
organization can fulfill all tasks
required to achieve its objectives.
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13. Overview
Most commonly, these management systems are
being developed around the certification
requirements of ISO standards for ISO 9001 Quality
Management System, ISO 14001 Environmental
Management System and ISO 45001 Occupational
Health and Safety Management System.
IT services, Information security management system
and Anti-Bribery management could be also another
management systems that could be implemented for
better results of organization’s performance.
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14. • Provision of quality products and services usually has a
direct positive impact on organizational performance.
• However, other areas of management such as protection of
environment and promotion of employee’s health and
safety, Information Security and Social Responsibilities may
be seen as a burden for some of the stakeholders of an
organization.
Overview
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15. Overview
• The International Organization for
Standardization (ISO) surveys of management
system standard certifications show a steady
increase in the number of organizations and
companies obtaining certifications against
international standards of management systems.
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16. Brief History
Brief History
Management Systems Standards

17. On Management Standards
• Success of Japanese management, lead west to establish
their own way of leading companies to success.
• Edward Deming and his Role.
• British Standard on Quality Management Systems.
• International Organization For Standardization (ISO) issue
ISO 9000 Series of Standards
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18. August 2025 18

19. August 2025 19

20. ESTABLISHMENT OF
ISO 9000 SERIES
All the efforts leads to
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21. • A quality management system is a clearly defined set
of processes and responsibilities that makes your
business run how it’s supposed to.
• Each organization tailors its own QMS, comprising
a formal set of policies, processes and
procedures established to elevate consumer
satisfaction.
• A QMS guides organizations as they standardize and
enhance quality controls across manufacturing,
service delivery and other key business processes.
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What is QMS standard?

22. History of ISO 9000 series
9001
9002
9003
9000
9001
9004
9000
9001
9002
9004
1994
2000
2008
2015
1987
Evolution
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In June 2021, The 176 ISO
committee extended validity as
it is still fit for use!

23. ISO 9000 Series
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ISO 9001:2015
Quality Management
Systems - Requirements
ISO 9004:2018
Quality of an
Organization – Guidance
to achieve Sustained
Success
ISO 9000:2015
Fundamentals and
Vocabulary
ISO/TS 9002:2016
Guidelines for the application of
ISO 9001:2015

24. After Successful implementation of ISO 9000 Series
• ISO 14000 Series for Environmental Management Systems
• ISO 45001 Series for Occupational Health and Safety
management systems
• ISO 22000 series for food safety systems
• ISO 50000 series for Energy management Systems
• ISO 27000 series for Information Security management
systems
• ISO 55000 series for asset management system
• ISO 37001 Anti-Bribery Management
• …….
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25. • An environmental management system (EMS) can be
developed in compliance with the ISO 14001
standard as part of an organization’s strategy to
implement its environmental policy and address
governmental regulations.
• An EMS focuses resources on meeting the
commitments identified in the organization’s policy,
which could include reducing or eliminating the
negative environmental impacts of its products,
services, and activities and/or increasing their
positive effects.
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What is EMS?

26. Brief History of ISO 14000
26
August 2025

27. • ISO 45001 is an international standard that specifies
requirements for an occupational health and safety
(OH&S) management system.
• It provides a framework for organizations to manage
risks and improve OH&S performance.
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What is OHSMS?

28. August 2025 28
Brief History of ISO 45001

29. • An information security management system that
meets the requirements of ISO/IEC 27001 preserves
the confidentiality, integrity and availability of
information by applying a risk management process
and gives confidence to interested parties that risks
are adequately managed.
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What is ISMS?

30. August 2025 30
Brief History of ISO 27001

31. • ISO/IEC 20000, also referred to as ISO 20000, is the
international standard for IT service management
(ITSM), developed jointly by the International
Organization for Standardization (ISO) and the
International Electrotechnical Commission (IEC).
• The requirements specified in this document include
the planning, design, transition, delivery and
improvement of services to meet the service
requirements and deliver value.
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What are ISO 20000 series?

32. August 2025 32

33. History of ISO 20000 Series
• The standard was first published in
December 2005.
• In June 2011, the ISO/IEC 20000-1:2005
was updated to ISO/IEC 20000-1:2011.
• In February 2012, ISO/IEC 20000-2:2005
was updated to ISO/IEC 20000-2:2012.
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34. • ISO 37001:2025 emphasizes the importance of
cultivating a culture of integrity and ethical behavior
across the organization.
• It empowers leadership to actively champion anti-
bribery values, creating a transparent and
accountable environment that protects the
organization's reputation and builds stakeholder
trust.
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What is ISO 37001?

35. All Management standards
provide a model to follow
when setting up and operating a management
system, and each of them provides a framework with
a focus primarily on achieving specific objectives.
These management standards mentioned, are
intended to be implemented alone.
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36. All Management standards
provide a model to follow
However, each of these standards involves
some topics required by the others such as:
• Document management
• Training and awareness
• Internal audits
• Management review
• Corrective action
• Managing Risks and Opportunities
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37. Concepts used
Concepts used
As fundamentals to these management systems

38. Deming Cycle
is a fundamental Part of
Management Standards!

39. Deming Cycle
Plan: What to do and who will do it
Do: Do whatever planned
Check: Monitor and Measure
what you plan and do
Act: If correct, standardize, problem,
Corrective actions
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40. 40
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41. To Achieve the
Optimum
Performance,
Productivity &
Results.
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42. • PDCA considered as a basis from the first
edition of ISO 9000 series in 1987
• Success of ISO 9000 Series, Lead International
Standard Organization to issue several
management systems standards like:
• ISO 14000 Series Environment
• ISO 22000 Series – Food safety
• ISO 50000 Series – Energy Management
• ISO 45000 – Occupational Health & safety
• ISO 27000 Series – information security
• ….
42
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43. Some of
Management Systems Models:
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44. August 2025 44
Quality Management System

45. August 2025 45
Environmental
Management System

46. August 2025 46
Occupational
Health and Safety
Management System

47. August 2025 47
IT Service
Management System

48. August 2025 48
Information Security
Management System

49. August 2025 49
Anti-bribery
Management System

50. August 2025 50
ISO 50001
Energy Management System Model

51. Senior management
commit to program
0 3
Years
-20%
-25%
-15%
-10%
-5%
0
+5%
Costs
Investment
Initial savings
sustained
Housekeeping first – then
investment
Becomes company
culture
Source: UNIDO 2010
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Structured Approach

52. Source: UNIDO 2010
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Ad Hoc Approach
to Management Systems

53. August 2025 53

54. • Synergies and Benefits
• Streamlining Processes
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Importance of IMS
Integrated Management Systems

55. can benefit your organization through increased
efficiency and effectiveness, and cost reductions while
minimizing the disruption caused by several external
audits.
It also shows your commitment to increased
performance, employee and customer satisfaction, and
continuous improvement.
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Integrated Management System (IMS)

56. • With an integrated management system, your
management systems work together, with each
function aligned behind a single goal: improving the
performance of the entire organization.
• Instead of silos, you have a coordinated effort which
is greater than the sum of its parts and is not only
more efficient but more effective. (Synergy)
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Integrated Management System (IMS)

57. • An integrated system provides a clear, uniform image
of your entire organization, how they impact each
other, and the associated risks.
• Efficiency is gained from less duplication, and it
becomes easier to adopt new systems in the future.
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Integrated Management System (IMS)

58. August 2025 58
Benefits of an IMS

59. • Integrated management systems will have a positive
impact on specific management system components
and outcomes such as improvements in quality,
safety, risk, and productivity.
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1. Improving Performance

60. • One of the top benefits of implementing multiple
management system standards is being able to align the
standards to find common or single management system
components.
• These may include policies, objectives, processes or
resources.
– For example, you may be able to have a single procedure
for training, document control, management reviews,
internal audits or improvements.
• When you implement more than one standard at a time you
are able to find these similarities which can save your
organization a great amount of time, and in return money.
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2. Eliminating Redundancies

61. • When you integrate multiple management systems at a time
and establish cohesive objectives, processes, and resources,
with the alignment of the systems you will see improvement
in accountability.
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3. Accountability

62. • When you use an integrated approach, your
organization can create better consistency of the
management systems.
• When you create consistency, the system will become
less complex and therefore is easier understood.
• Consistency will create an improved focus on
achieving a common set of objectives that are
important to the organization.
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4. Establishing Consistency

63. • Reducing bureaucracy stems from eliminating
redundancy.
• Oftentimes when multiple management standards
are implemented and not integrated, dilemmas can
arise by the inability to streamline decisions
because of the layers of hierarchy.
• When the management systems are integrated,
your organization can take a systematic approach.
The processes can better accommodate changes.
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5. Reducing Bureaucracy

64. • When changes and decisions are easily made, this will
reduce bureaucracy.
– For an effective approach, establishing process owners with a
cross-functional team can be greatly beneficial. These teams take
on responsibility and accountability in an effective approach to
breaking down barriers to decision making and deployment.
• You may also want to consider a IMS Manager who can
be called upon to support and respond to all ISO based
issues.
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5. Reducing Bureaucracy

65. • Integrated Management Systems allows your
organization to conduct integrated audits and
assessments, as well as optimize processes and
resources.
• When you can integrate these systems it can help
reduce the time it takes to do certain activities,
eliminate the amount of time interrupted and
therefore reduce costs.
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6. Cost Reduction

66. • When viewing standard requirements, do not consider them
an added load or task to the organization, rather remember
that they are a way to implement expectations from
customers, interested parties and the organization, and
create a smooth and effective process.
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7. Optimize Processes
and Resources

67. • Resources can be optimized because they become focused
on process implementation and adding value rather than
additional system maintenance.
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7. Optimize Processes
and Resources

68. • Maintenance refers to the ongoing compliance checks and
ensuring that you are upholding the management system
standard requirements.
• When you have an integrated management system you can
maintain the requirements concurrently, streamlining the
process and allowing the organization to focus on
improvements rather than maintaining multiple systems
when that is unnecessary.
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8. Reducing Maintenance

69. • When you start with an integrated
management system, you can then
have integrated audits.
• There are many great benefits to
having integrated audits.
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9. Integrated Audits

70. • Eliminating redundancy and creating consistency
within the organization allows for a more complete
view of the functional needs and performance.
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10. Facilitating
Decision Making

71. • This integrated approach also allows the organization
to analyze functional and department barriers and
therefore improve communication and decision
making.
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10. Facilitating
Decision Making

72. August 2025 72
Just as an Example of IMS

73. August 2025 73
What’s next on Training?
• What is Process approach?
• Context of Organizations in Standards
• Leadership requirements
• Planning in Management systems
• Support of management systems
• Operations in ISO 9001:2015
• Operations in ISO 14001:2015:

74. August 2025 74
What’s next on Training?
• Operations in ISO 45001:2018
• Operations in ISO 27001:2022
• Operations in ISO 20000-1:2018
• Operations in ISO 37001:2016
• Performance measurement in Standards
• Internal Audits, way of measurement
• Continual Improvement, all’s well that ends well

75. You are interested, Contact me to
order your online course or a
workshop
You are interested, Contact me to
order your online course or a
workshop Reza Seifollahy
r.seifollahy@gmail.com
t.me/arangtraining
r_seifollahy