This document discusses how a company called SID provides GIS-based systems to power network operators and telecom operators. SID has been in business for 15 years and has 300 employees. It provides tools like distribution information systems and map toolkits that integrate GIS data. These systems help operators with network management, facility planning, customer service and billing. For power companies specifically, SID systems can reduce outage times, labor costs, and energy prices while improving connection processes and customer support. The document also describes SIZ, a network management information system that merges regional data to calculate metrics like SAIDI, SAIFI and MAIFI for decision making.