Smart Solutions Pvt. Ltd. is an IT consulting and technology services company with 23 years of experience and 39,000 employees across 21 countries. The company provides efficient and future technologies to the public sector. For the Punjab State Electricity Board, Smart Solutions identifies five core modules for improvement: 1) GIS for customer indexing and asset mapping, 2) meter data acquisition and energy audits, 3) billing, collections, connections and disconnections, 4) web self-service and security, and 5) customer care. The proposed solutions aim to automate processes, increase flexibility and reliability, reduce costs and improve customer satisfaction by leveraging sensors, cloud technologies and centralized databases.