The document discusses various aspects of innovation frameworks including: - Innovation means creating new ways to solve problems and meet needs, not just inventing but applying ideas. Organizations must innovate or fail to adapt. - Knowledge and experiences are important drivers of innovation. Individual and organizational cultures that nurture innovation can help sustain it. - There are debates around whether innovation teams or individual "fiefdoms" are better. Innovation processes can be structured but also allow for democracy and user input. - Users are a significant source of innovation as they identify problems and devise solutions from direct experiences. Manufacturers may not envision issues that users identify and solve on their own.

1. Innovation Frameworks Masood Nasser http://masoodnasser.blogspot.com http://artinthemake.blogspot.com Part I

2. Innovation Frameworks “ Change that creates a new dimension of performance” Peter Drucker “ Does not only mean a Eureka moment”. Innovation and invention are different” Innovation is about finding new novel methods to solve problems/ needs. Innovate or perish would be or already is the new “mantra”. The Internet has changed the entire knowledge scenario. Knowledge confined to the ivory towers is now available to the masses. What individuals/organizations can do to leverage this information is key to their survival. But, knowledge is only a small part of the innovation challenge. The real innovation comes through experiences. Experiences are the greatest factors that can lead t o innovations. The innovator experiences; and then wishes to innovate for even more superior experiences. Can innovation be an intrinsic part of the individual and collective organizational psyche? Can innovation be sustained and nurtured?

3. Innovation Frameworks Should innovation be a fiefdom of a few? Should we have an “innovation team”? Can innovation be a calculated process? Can there be democracy in innovation?

4. Innovation Frameworks Should innovation be a fiefdom of a few? Should we have an “innovation team”? Depends Can innovation be a calculated process? Yes Can there be democracy in innovation? Yes/no/ to a certain extent

5. Innovation Frameworks User Driven Innovation Team Ideation/ Focus groups Observation /analysis (contextual enquires, field studies, Tags, Social networks trends Road Map Where we are Where we want to be? A method to the madness? Business Context/ Viability/ Need/ profitability Frame-Work Structured innovations techniques You should also go thru an interesting read by a certain Mr. Alok Jain Motivation Rewards Metrics

6. Innovation Frameworks http://www.changethis.com/23.CitizenInnovator Innovation by users ‘Empirical studies show that many users—from 10 percent to nearly 40 percent—engage in developing or modifying products’ Eric Von Hippel

7. Innovation Frameworks Innovation by users: Example: Problem: When an artist paints with oil color, the brushes need to be dipped in turpentine to maintain their softness and pliance. If you dip the brush in a mug containing oil, the brush hair lose shape The problem here is to maintain the shape as well as the softness of the brush hair. Solution: A clasp on which you can suspend the and dip them in the turpentine, while at the same time not touching the base of the container. I will provide a sketch next time. Promise! This problem could envisaged only by a user; the Artist. The innovation was purely based on the problem and hence very relevant A manufacturer is not even aware of these problems, so why would he try to solve them?

8. Innovation Frameworks User Research/ Needs/ Efficiency solutions Processes Innovation based on business context Enabling IT is not a business goal Think process simplification: is it really required? Value addition Process consulting Innovation for IT Professionals interpretation Predictive behaviors Coke re-fill truck gets alerted via a GPS based system while passing by a café that has to re- plensih the stock Business Example: Bancassurance As an innovative business idea, first used in France, where they first used banking premises and banking professionals to sell insurance. The key to selling insurance is trust and who do we trust most? Bankers have our money because we trust them. Of course this is not the only factor.

9. Innovation Frameworks Do visit my Blogs! Please…. Please…..please…. http://masoodnasser.blogspot.com http://artinthemake.blogspot.com Please note: No animals or human beings were harmed in the making of this presentation . The only thing that was harmed was the mental faculty of the author and trust me, there was not much to harm anyways