This document summarizes Vince Kellen's presentation to the Information Systems Executive Forum on the future of innovation and IT. Kellen argues that while some see IT as a commodity, information itself is not, and innovation requires a deep understanding of how IT shapes forces like markets and culture. He also discusses how companies continue investing heavily in IT due to ancient human migratory behaviors that drive endless novelty-seeking. Finally, Kellen frames innovation as a co-evolutionary process between culture and technology in organizations.
Logistics, Data in Motion and Paradigm Shift of the CIO: The economics and psychology of the flow of information. Advances in IT, especially cloud technologies, are causing a shift in the role of the CIO.
Innovation and economic growth depends on company's ability to gain insight into data. However, data is growing exponentially, but our ability to make use of it is not. Untapped economic value resides in this unutilized data, called "dark data." This presentation looks at some of the causes for the explosion of data, some of the impediments preventing exploring and creating business value from dark data; and some ideas for ways around those impediments.
Defining Innovation
Importance Of Innovation
Misconceptions
Types of Innovations
Information And Communications Technology
The Role of ICT
Rapid Evolution of ICT
The Modern Columbian Exchange: Biovision 2012 PresentationMerck
The Columbian Exchange is a term used to capture what happened to North American Native Indians when the arrival of European settlers introduced ideas, animals, plants, and diseases that otherwise they had not yet been exposed to. Today, the Modern Columbian Exchange is occurring at a global scale, caused by unprecedented global travel and the Internet. An outcome of this Modern Columbian Exchange is disease outbreaks which have and will continue to affect dozens of countries in a very short time, impacting agriculture, tourism, and ultimately resulting in social tensions and the loss of life. The global response requires tight and timely coordination across countries. This necessitates the processing of large volumes of data – “BIG DATA” – which implies variety, variability and velocity. In this presentation, we explore the challenges of BIG DATA for preventative global health care. We answer the questions: a) how can human intelligence be more effectively leveraged to develop new insights, and b) how does this impact the design of data and information repositories? We conclude “The Time is NOW” for a new real-time analytics paradigm to transform the discovery and learning process.
Logistics, Data in Motion and Paradigm Shift of the CIO: The economics and psychology of the flow of information. Advances in IT, especially cloud technologies, are causing a shift in the role of the CIO.
Innovation and economic growth depends on company's ability to gain insight into data. However, data is growing exponentially, but our ability to make use of it is not. Untapped economic value resides in this unutilized data, called "dark data." This presentation looks at some of the causes for the explosion of data, some of the impediments preventing exploring and creating business value from dark data; and some ideas for ways around those impediments.
Defining Innovation
Importance Of Innovation
Misconceptions
Types of Innovations
Information And Communications Technology
The Role of ICT
Rapid Evolution of ICT
The Modern Columbian Exchange: Biovision 2012 PresentationMerck
The Columbian Exchange is a term used to capture what happened to North American Native Indians when the arrival of European settlers introduced ideas, animals, plants, and diseases that otherwise they had not yet been exposed to. Today, the Modern Columbian Exchange is occurring at a global scale, caused by unprecedented global travel and the Internet. An outcome of this Modern Columbian Exchange is disease outbreaks which have and will continue to affect dozens of countries in a very short time, impacting agriculture, tourism, and ultimately resulting in social tensions and the loss of life. The global response requires tight and timely coordination across countries. This necessitates the processing of large volumes of data – “BIG DATA” – which implies variety, variability and velocity. In this presentation, we explore the challenges of BIG DATA for preventative global health care. We answer the questions: a) how can human intelligence be more effectively leveraged to develop new insights, and b) how does this impact the design of data and information repositories? We conclude “The Time is NOW” for a new real-time analytics paradigm to transform the discovery and learning process.
The wave of Big Data is still in its high peaks, with age of prominence at about 5 years. Many are still amused, while few fortunate folks had a taste of it. Taste with essence. Few linger around the topics, terminology, and other buzz!
This is a series attempt to gain our arms around the Domain and key coordinates of the subject. Subsequently dwell a bit deeper on implementation challenges, navigating a bit close to the core of the challenges. Whet tools, solution approaches and how knowledge from other related fields of Science fit into the overall ball game!
Main abode for this going forward will be at www.ganaakruti.com.
This presentation was supporting a speech at WCEIT 2012 -- the World Conference on Emerging InfoTech -- Dalian (China), August 2012. I am well aware that the presentation material, without the accompanying speech, may be a bit cryptic at times. Also, comments and questions are welcome at @cdn
IBM Watson, the cognitive technology that enhances, scales, & accelerates human expertise, is available to anyone through Bluemix, IBM’s PaaS. Watson's cognitive capabilities on Bluemix will enhance apps & help developers realize ideas not possible with today's systems.
Quick test, ask your phone “find anything but pizza restaurants”. Did you get back a list of pizza restaurants? Think about how we’ve been trained to keyword search. We have all been Google-fied & we may not even know it. Humans adapt their language, one that predates machines, to the limitations of a system.
But Watson is not a machine that lets us talk to it. It’s bigger, and that’s why this is a historic moment for developers, businesses & entrepreneurs. IBM is creating tools that can understand language, determine a personality portrait, expand concepts & more. In this session we will discuss & demo Watson Services on Bluemix & how developers can now embed these into their apps for unprecedented cognitive power.
What does it take to engage employees and customers?John Mancini
A discussion of 1) how the nature of work is changing due to massive technology change; 2) why employee and customer engagement needs to be a key strategy in leveraging this technology change; and 3) why organizations need to take seriously the work assumptions of the Facebook generation and radically more demanding expectations of customers.
IBM Watson Ecosystem roadshow - Chicago 4-2-14cheribergeron
IBM Watson is powering a new generation of cognitive applications. Learn how IBM is partnering with visionaries and entrepreneurs to bring innovative cognitive applications to market through the IBM Watson Ecosystem.
The old industries are destroying the planet and we have to move onto the 'Food to Waste to Food Cycles' mad possible at the juncture of Nano, Bio and ITC.
A would-be nanopreneur's Thinkerings on KnowledgenanoKnowledge
Tham, David. (2004, Nov) "A would-be nanopreneur’s Thinkerings on Knowledge". In David Gurteen (ed.), Global Knowledge Review. London: BizMedia; pp. 6-7.
The Global Knowledge Review offered subscribers "unrivalled access to thought leaders in the fields of knowledge, learning, creativity, innovation and personal development". Each issue was designed to bring "leading edge thinking from top knowledge professionals around the world together with the latest news from the knowledge industry".Subscription to Global Knowledge Review cost £135/€140/US $170 for 10 issues per year. The Global Knowledge Review is no longer being published and this item is an archived version.
Booz Allen Hamilton created the Field Guide to Data Science to help organizations and missions understand how to make use of data as a resource. The Second Edition of the Field Guide, updated with new features and content, delivers our latest insights in a fast-changing field. http://bit.ly/1O78U42
The wave of Big Data is still in its high peaks, with age of prominence at about 5 years. Many are still amused, while few fortunate folks had a taste of it. Taste with essence. Few linger around the topics, terminology, and other buzz!
This is a series attempt to gain our arms around the Domain and key coordinates of the subject. Subsequently dwell a bit deeper on implementation challenges, navigating a bit close to the core of the challenges. Whet tools, solution approaches and how knowledge from other related fields of Science fit into the overall ball game!
Main abode for this going forward will be at www.ganaakruti.com.
This presentation was supporting a speech at WCEIT 2012 -- the World Conference on Emerging InfoTech -- Dalian (China), August 2012. I am well aware that the presentation material, without the accompanying speech, may be a bit cryptic at times. Also, comments and questions are welcome at @cdn
IBM Watson, the cognitive technology that enhances, scales, & accelerates human expertise, is available to anyone through Bluemix, IBM’s PaaS. Watson's cognitive capabilities on Bluemix will enhance apps & help developers realize ideas not possible with today's systems.
Quick test, ask your phone “find anything but pizza restaurants”. Did you get back a list of pizza restaurants? Think about how we’ve been trained to keyword search. We have all been Google-fied & we may not even know it. Humans adapt their language, one that predates machines, to the limitations of a system.
But Watson is not a machine that lets us talk to it. It’s bigger, and that’s why this is a historic moment for developers, businesses & entrepreneurs. IBM is creating tools that can understand language, determine a personality portrait, expand concepts & more. In this session we will discuss & demo Watson Services on Bluemix & how developers can now embed these into their apps for unprecedented cognitive power.
What does it take to engage employees and customers?John Mancini
A discussion of 1) how the nature of work is changing due to massive technology change; 2) why employee and customer engagement needs to be a key strategy in leveraging this technology change; and 3) why organizations need to take seriously the work assumptions of the Facebook generation and radically more demanding expectations of customers.
IBM Watson Ecosystem roadshow - Chicago 4-2-14cheribergeron
IBM Watson is powering a new generation of cognitive applications. Learn how IBM is partnering with visionaries and entrepreneurs to bring innovative cognitive applications to market through the IBM Watson Ecosystem.
The old industries are destroying the planet and we have to move onto the 'Food to Waste to Food Cycles' mad possible at the juncture of Nano, Bio and ITC.
A would-be nanopreneur's Thinkerings on KnowledgenanoKnowledge
Tham, David. (2004, Nov) "A would-be nanopreneur’s Thinkerings on Knowledge". In David Gurteen (ed.), Global Knowledge Review. London: BizMedia; pp. 6-7.
The Global Knowledge Review offered subscribers "unrivalled access to thought leaders in the fields of knowledge, learning, creativity, innovation and personal development". Each issue was designed to bring "leading edge thinking from top knowledge professionals around the world together with the latest news from the knowledge industry".Subscription to Global Knowledge Review cost £135/€140/US $170 for 10 issues per year. The Global Knowledge Review is no longer being published and this item is an archived version.
Booz Allen Hamilton created the Field Guide to Data Science to help organizations and missions understand how to make use of data as a resource. The Second Edition of the Field Guide, updated with new features and content, delivers our latest insights in a fast-changing field. http://bit.ly/1O78U42
Deriving value from analytics requires much more than purchasing technology. University of Kentucky's analytics journey utilized fostering a bottom-up emergent community of practice as well as top-down organizational maneuvers. This presentation shares different aspects of the University of Kentucky score.
As I have recently included some new content in my presentations and sessions, I would like to share these insights with you in the form of an updated presentation deck. Here, I focus on the the following views and messages:
- A general state of innovation and what you need to know about it these days
- What open innovation is and how it is relevant in the context of big companies and SME´s and startups
- What it takes to be successful with innovation today as an individual and as a team
When I give talks and sessions, I draw upon a comprehensive set of content which you can look further at www.innovationupgrade.com.
Sometimes it seems that nearly every large company on the planet is establishing some sort of innovation presence in Silicon Valley – be it a full-blown center, lab or a fledgling outpost. Tech and non-tech companies are here. They’re committing time, dollars and talent in the hope of leveraging
the concentrated startup and academic ecosystems to some varied definitions of success. They’re betting that being close to the epicenter of others’ ideas and success automatically conveys a benefit.
That’s dangerous and lazy thinking.
What’s the rush and what does an innovation presence really contribute to the business and the marketplace as a whole? Is all of the recent frenzied activity the result of some kind of corporate FOMO (“fear of missing out”) around the next big thing? Or is there really something special and unpredictable that comes out of a well-curated and geographically well- situated set of relationships,talent and ideas?
It’s not easy to be ‘innovative,’ and we could quickly drift into the territory of clichéd term if we are not careful.
So what does innovation mean today? Can you create a culture and learn the skills that can serve as the spark and kindling for the pursuit of something that really matters? Or is it ever so easy to commit one of the transgressions of innovation and either think too far out into the future without any purpose, or merely get involved in projects of short-term incremental improvement?
Innovation isn’t the job of R&D or Marketing anymore. Innovation is everyone’s job – but most aren’t trained/experienced in innovation.
Whether you start at "small i" innovation or "BIG I" Innovation - can you really afford NOT to improve your innovation capabilities?
Three Attitudes and Practices of Successful Innovation Companies
Frugal Innovation and Jugaad
Professor Jaideep Prabhu at Business of Software Conference Europe 2015
Why is AI so uncomfortable - A therapy sessionKye Andersson
Keynote from Wonderland AI Summit, focusing on why it is so hard to truly embrace AI for leaders, organizations and states. To go beyond using AI simply for a little extra efficiency, and actually dare to let AI give you new insights - which will require you to let go of the old way of doing things, and change.
How will the ‘mostly linear’ Innovation Processes and their corporate contexts, that have served us well over the past 50 years, be reshaped through disruptive key global trends?
- Exponential technologies - Digitized health sciences - Ubiquitous Internet connectivity - Urbanization and ageing population.
Going Forward
Exponential growth of technology will disrupt every business sector that has significant, and growing, information content.
What will digitalization dematerialization and demonetization create ?Mike Mastroyiannis
Innovation going Forward
How will the ‘mostly linear’ Innovation Processes and their corporate contexts, that have served us well over the past 50 years, be reshaped through disruptive key global trends?
- Exponential technologies
- Digitized health sciences
- Ubiquitous Internet connectivity
- Urbanization and ageing population
How can the companies seize the new emerging opportunities ?
Ar the companies ready for such drastic change ?
What are the options to achieve leadership ?
Is your company prepared ?
Building a Culture of Resilience in a Digital World- Nigel Dalton (ThoughtWor...Thoughtworks
After spending six years at REA, and over twenty-five years across multi-nationals and startups, Chief Inventor Nigel Dalton shares his view on management’s role in creating a culture of resilience.
At REA, implementing change or seeking innovation or invention is not viewed as a one-time ‘transformation project’. In this environment, individuals and teams can unleash their energy and creativity to solve problems for customers. The cycle of continuous improvement delivers new insights back to management, sometimes prompting the fundamentals (such as strategy or structure) to be revisited.
Nigel shares the lessons learned in developing the model that has allowed REA to adapt and thrive in today’s digital marketplace.
Setting the scene for the Enterprise Digital Workplace Summit, 6 June 2018, at the British Academy. We live in a time of exponential change and disruption. What we call the Digital Enterprise Wave may become a Tsunami adding Artificial intelligence and blockchain to the other emerging technologies. A management shift, but change is happening across the workplace with the "gig mindset". What is a digital workplace anyway? Finally a reminder of the 8 Strategic Building Blocks for digital transformation, a plea to focus less on technology and more on people, and 2 key recommendations.
Digitas Health LifeBrands took a trip to The Lone Star state and immersed ourselves in all things South by Southwest (SxSW).
The days went by fast and furious as we were pulled into speed sessions, meet-ups, brainstorms, demonstrations, hack-a-thons, pitches, accelerators, and a myriad of other Austin-style opportunities.
The next few slides are our attempt to bring some of these learnings home with an emphasis on why the message is relevant to healthcare marketers. Enjoy!
IT Innovation Crisis: Getting to the Culture of Yes at Interop 2014QuestionPro
Perception is king and it can make or break an organization.
The IT Department is one of smartest and capable units within any organization. They are able to listen, break things down and put together an action plan.
More often than not, you will find a disconnect, frustration and miscommunication between marketing, sales and IT departments. This presentation is about addressing the problem and finding the steps we need to take to work smarter. It's important to show progress and support a positive and more understanding cross-department environment moving forward. Teamwork makes the dreamwork!
This talk was presented by Survey Analytics President Vivek Bhaskaran at Interop 2014 in NYC.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
1. The Future of
Innovation and IT
Vince Kellen
CIO, University of Kentucky
Vince.Kellen@uky.edu
June 25, 2010
The Information Systems
Executive Forum (ISEF)
3. IT Doesn’t Matter Anymore
Arguments against the CIO/IT innovating
• IT is a commodity; cloud makes it easy
• The business leaders can do this themselves
• CIOs aren’t ‘aligned,’ aren’t strategic, are too techie
Errors in this argument
• Some IT/CIOs are aligned and strategic. The scarcity of this suggests
its difficulty and its strategic potential
• Some IT maybe a commodity, but information isn’t
• Unlike other technologies, information technology is infinitely flexible.
Most technology obeys the laws of physics, which are rigid. IT has no
‘laws’ governing it
• Innovation requires deep (learned) insight into IT and the forces that
shape it (market, strategy, culture, etc.)
3
4. Good question
Andrew
McAfee,
Harvard, asks
‘Why do
companies keep
on spending
more and more
on IT?”
http://blogs.hbr.org/hbr/mcafee/2010/04/corporate-americas-ongoing-lov.html
4
5. Something I always suspected….
Signs of Neanderthals Mating With Humans
http://www.nytimes.com/2010/05/07/science/07neanderthal.html
5
6. But read the fine print…
Human interbreeding with Neanderthal likely occurred when a certain
wave of humans migrated out of sub-Saharan Africa about 60,000 years.
What caused this wave of migrations?
We are all likely descendants of this group of more advanced humans
(homo sapiens sapiens)
This group had wanderlust and quickly traveled to all ends of the world
and supplanted all other humans including Neanderthals along the way (see
Journey of Man: A Genetic Odyssey, Spencer Wells)
Did some change in our neuropsychology cause us to endlessly seek
novelty? Did some of us leave because of the old men running the show?
Did we grow tired of the same old routine? Simple curiosity?
Were we all looking for the iPad we didn’t yet know we wanted?
6
7. My second answer to Andrew McAfee’s question
on why companies keep buying more IT
Ancient migratory behavior
in a modern context
7
8. My first answers
Half of human kind wants to change things to be more favorable to
them. The other half resists this change
Human change is carried out via language and information
systems ‘capture’ and ‘reflect’ language
Therefore information systems will constantly change to reflect
changes in uses of language and culture
This cycle repeats endlessly. In search of advantage, companies
construct a new arrangement of words, (aka, cultures) displacing
the old arrangement of words
Along the way, IT people have to quickly change systems, since IT
systems are the primary, if not only, means of analysis &
communication of information and coordination of thought & action
8
9. THE DESIRE TO TINKER WITH
INFORMATION TECHNOLOGY
IS ETERNAL
9
10. ‘War on String May be Unwinnable’
Cat General
The Onion
10
11. Innovation is a process of co-evolution
The process of change isn’t in one direction
• New organization requirements -> new system requirements
It is cyclic in which culture and systems interact with each other
and change each other over time (co-evolution)
Both customers and competitors react and learn from each other,
changing the shape of competition
Companies that can do this faster and cheaper than other
companies can maybe beat the snot out of their Neanderthal peers
This co-evolutionary process is path dependant and idiosyncratic to
the firm (aka, non-reproducible and hence strategic)
Managing this co-evolutionary process is hard. Who should or
could lead this?
11
13. Hypercompetitiveness & IT (following McAfee, et al.*)
In IT-intensive industries, two things may be happening:
• IT lowers barriers to entry, letting many small companies in
• IT also makes the playing field unlevel, rendering it inhospitable, longer term,
to smaller companies
How do you explain this?
• Over-optimism and access to cheap IT encourages new, small competitors
• Over time, IT leads to hyper-competitiveness, favoring larger companies who
‘kill’ smaller companies. IT enables larger and still agile competitors
• Think Pandora (from Avatar) where everything is hypercompetitive with less
gravity. Bigger is better. If you are big, you have an endless food supply
What does this mean for innovation and IT
• In tech intensive industries, innovation is not for the meek, weak or faint of
heart. The long-term future of the firm is at stake. Super-smart minds and high
skill are needed. Amateurs and arm-chair strategists should stay home
• In industries which have far less tech intensity, not too much changes
*See: http://andrewmcafee.org/2009/01/curiouser_and_curiouser/ and http://www.hbs.edu/research/pdf/07-016.pdf
13
15. Let’s explore three complaints about innovation
1. Innovation is not done at the ‘core’
• Oh really? Explain Apple, Google, etc. in which innovation is central
• What is the firm’s core competency?
2. Innovation is not nurtured, but bought
• There is some truth to this, especially for marketing and sales-driven firms and
the hypercompetitiveness of IT intense industries
• Some big IT companies have been using M&A in lieu of R&D
3. The central (or remote) IT unit is not innovative
• To a large extent, this may be true. Why is this?
• Knowing there are few rules and many, many options, who has the ability to
‘bend’ the competitive space with information technology?
• Are there two kinds of IT evolving? Operational vs. innovative?
• Is there innovation in operations? Can operational innovations drive value?
Should the split between operations and innovation be expanded?
15
17. What should IT do?
Master IT operations enough so they are not part of the problem and give
yourself time to nurture innovation
• Streamline, harden, right-source
Figure out the nature of innovation in the firm
• What is the role of information and IT in the organization? How can IT
bend the competitive landscape? How can it create advantage?
• What is the core competency of the firm? Does it grow innovation or
buy it?
• Where is the skill and acumen for innovation located? Where should it
be located? How do you spot talent?
• How can you give innovators time to innovate but access to the front
lines where innovative insights arise?
17
18. Questions?
If you are not confused, you haven’t been
paying attention.
Tom Peters
18