Overview Continuous improvement is everybody’s job. The team at TOPP Tactical Intelligence is pleased to bring to you PRESTO, the easy-to-use business performance solution ensuring that innovation and the changes which come with it are given top priority on your digital transformation agenda.

1. Overview
Continuous improvement is
everybody’s job.
The team at TOPP Tactical
Intelligence is pleased to bring to
you PRESTO, the easy-to-use
business performance solution
ensuring that innovation and the
changes which come with it are
given top priority on your digital
transformation agenda
Digital Transformation
with PRESTO Digital Enterprise
operational excellence
performance enhancer
Innovate, drive change & perform
by

2. The PRESTO footprint
User (client) Kaizen Alliance Partner

3. Innovate with
PRESTO Continuous
Improvement
Capture, cultivate, and ACT on the ideas provided to
you from those who know your business best;
YOUR STAFF
Innovate from the bottom
up by connecting your
subject matter experts to
your decision makers
more effectively while
offering a cross-
departmental, best
practice sharing, idea
cultivation platform to
ensure that your high-
performers proactively
find you when you need
them most.
NO EMAILS, NO
MEETINGS, & NO
SPREADSHEETS REQUIRED
!!!
“Authority should be vested in the people doing
the work to improve their own processes to
teach them how to measure them and to
understand them. They should not have to ask
for permission to improve their processes”
- Steve Jobs

4. Business Operations,
Risk, Audit & ComplianceLong term goals,
objectives & core metrics
Skill development strategy
& roles & responsibilities
Operational risk, waste
and compliance strategy
IT application
management strategy
YOUR STAFF
reduce operational wastes & risks – cross train - communicate best practices & celebrate success
4
Information Technology
(IT)
Executive Team
(CEO)
Human Resources,
Learning & Development
Middle
Management
Step 1. Plan
Allocate prioritised
next steps to business
resources and agree
commencement
dates
Team
Leads
Step 2. Do
Implement prioritised
opportunities
Team
Leads
Step 3. Check
Evaluate, measure, re-assess the
business landscape and report
results achieved
Welcome to PRESTO Digital Transformation
Prior to using PRESTO in the business-as-usual environment, your leadership team will have their say
ensuring that the operating model architecture of your organisation is clearly (and digitally) defined
PRESTO
Continuous Improvement
PDCA algorithm
Step 4. Act
Prioritise and
approve portfolio
of business
improvement
opportunities
ERP, SAP, Oracle, etc.

5. Copyright © 2018 by TOPP Tactical Intelligence Ltd. All rights reserved
14 Modules
• Strategy development (Hoshin
Kanri planning)
• KPIs
• Process competencies &
knowledge gap management
• Skills / TPM management
• Continuous improvement
survey scheduling
• Risk reduction opportunities
• Issue capture & resolutions
• Idea capture, cultivation &
prioritisation
• Operational readiness
• Support documentation
• Waste reduction opportunities
• Initiative change (projects)
management
• IT portfolio of initiatives
• Audit & quality contro & GDPR
Best Practice Newsfeed
• Initiative cost-benefit analysis
• KPI waste reduction
opportunity reporting
• Skill & badge awards
• Idea share brainstorm
& much more!
The PRESTO all-in-one dashboard
All the information you need to accelerate decisions, all your know-how, all in one place
5
...also from PRESTO CI

6. Where top-down strategy
meets bottom-up results
Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved
Find your true north with PRESTO
using Hoshin Kanri strategy deployment

7. Real time performance reporting at 360°
KPI module allows for complete end-to-
end management of corporate KPIs
giving the user the opportunity to have
KPI feeds automatically, be entered
manually, or uploaded via csv file to
kick-start the data input process
Robust reporting & filter capability
giving visibility into process wastes
identified as having potential negative
KPI impacts

8. Archive your root causes by linking
operational issues to your KPIs
Pareto charts
Trend reporting
8

9. Increased confidence via enhanced analytics
Using linear regression to accelerate decision making
By calculating the slope
of the linear trend, KPIs
are divided and
displayed and filtered on
the dashboard in uptrend
and downtrends allowing
team leaders to direct
their attention and
monitor more consistently
performance indicators
which indicate poor
future performance

10. 360° visibility into your Support Documents
Ideas increasing flexibility & resiliency
Teach your team to identify where enhancing
your support documentation archive makes
your organisation more flexible and resilient

11. Ideas eliminating waste
Teach your team how to identify
and analyse non-value-add
activities (wastes) within your
business value chain based on
waste type
Eliminate wastes at the process level
11

12. No good idea will be
left unheard!
By capturing ideas from your process experts
effectively, your organization will begin
cultivating hypotheses in a more efficient
manner engaging key resources while
unlocking the business know-how needed to
optimise the decision-making process amongst
your problem solvers
Ideation

13. Increased employee engagement
with PRESTO’s social media newsfeed
What makes PRESTO unique is the way it
automatically feeds business opportunities identified
by staff members to its newsfeed so that ideas
become discussions that get evaluated and
ultimately transform into business improvement
initiatives. By offering a direct link to the project
storyboard kanban and task list, managers and
problem solvers at all levels have an easy means to
quickly scroll through activities underway, review
outstanding activities, set expectations, share
suggestions and best practices via commenting, and
stay up-to-date with all continuous improvement-
related activity

14. Supply and demand
roles, responsibilities & expectation management
14
Optimise your relationship with HR &
L&D by tailoring talent profiles to job
descriptions Manage supply & demand at the
resource level to set expectations with
Senior ManagementTrack roles, responsibilities and
knowledge gaps clearly and
concisely at the personal level

15. Of the many ‘Lean widgets’
available in PRESTO, the skills
matrix is easily deployable and
an effective means to identify
skill and process competencies
at the personal level while
accelerating the closure of
knowledge gaps through
structured cross-training
exercise management
The digital skills matrix
Laying the foundation for real-time talent management
15

16. Skill cultivation thru electronic gamification
Celebrating success in real time while promoting friendly competition
16
Partner with HR & LD to
accelerate learning while
giving your Management
Team real-time visibility into
the portfolio of skill sets which
are waiting to be leveraged
for you to staff your next big
initiative
How it works
1. Organisational skill requirements are jointly agreed and catalogued with
Business Operations, IT, Human Resources and Learning & Development
2. Skill acquisition targets are communicated to line managers
3. Skill endorsements are made throughout the course of the year by staff
members using PRESTO’s skill endorsement panel on the PRESTO landing page
4. Line managers approve endorsements (skill badge) giving management 360°
visibility into skills available via the PRESTO skill dashboard
5. Recognition for badge acquisition is published throughout the organisation on
the PRESTO social media newsfeed celebrating contributions made in real time
6. Employees comment, click “I like” and enjoy the recognition in real time

17. A discipline based
on quality
Access your rich library of
audits, checklists and
quality control procedures
to ensure timely resolution
of non-conformance
1-2-3
START!
Setup and start in only 30 minutes!
1. Schedule exercises
(audits) at the team level
2. identify non
conformances
3. analyse & prioritise
corrective actions
4. ACT on opportunity

18. Quality control
becomes your
competitive
advantage
Articulate quality control into a
business-as-usual discipline at
the team level and roll it all up
to get a real time 360°
company view.
With its rich set of out-of-the-
box reports created together
with a team of Swiss French
engineers, quality control
becomes business as usual

19. PRESTO GDPR
Digitise & retain data security management know-how with ease
All your data security
know-how,
all in one place!
The easiest way to GDPR piece of
mind. PRESTO GDPR is a rich
depository of data security know-
how in bit-size digestible chunks.
Simplistic and sophisticated view
into your company, your customers
and their data. Begin in less than 30
minutes! Assess, train and articulate
strategy throughout your company
in just a few clicks. Plan, assign, and
resolve non-conformance with
ease. Reporting made easy and
intuitive for everyone. Train &
manage teams individually,
observe, and roll everything up to
get a company-wide collective
view. A high end solution, simple to
use, making GDPR business as usual
Schedule, train, install and track the GDPR awareness and
business-as-usual discipline you need
... also included
19

20. 20
Engage the experts
necessary to create online
discussion groups aimed at
leveraging and enriching the
know how you need to
innovate your company
Collect, review,
BRAINSTORM, and
archive best
practice-related
know how
Best practice sharing

21. Risk management
Ideas strengthening your controls
Teach your team to identify, analyse
and propose where investing in
strengthening weak controls will offer
long-term value
21

22. IT application management
Ideas promoting automation
Teach your team to identify and analyse
where opportunities in IT investment will
make your company strong, quicker
and reduce risk

23. 0
1
2
3
4
5
6
7
8
9
10
total n° of clients per PRESTO functions used
Ideation
quality control
audit
KPIs &
strategy
deployment
process
optimisation
change
management
skills & talent
management
documentation
management
issue
management
risk
management
23

24. Key features
• task & milestone tracking
• calendar reporting
• project charter
• project governance
• Gantt chart (coming soon)
• Lessons learnt
• roles, responsibilities &
expectation alignment
• cost / benefits analysis
• super filter & reporting
capabilities
• Customisable & limitless
kanban boards
• Graph & diagram reporting
PRESTO Change Management
PRESTO is not only a continuous improvement tool promoting organic innovation
but also an end-to-end change management solution allowing your portfolio of
business opportunities to be transformed in company-enriching actions

25. A structured buy-in process
• Objectives
• Principles
• Dependencies
• Risks
• Constraints
• Milestones
• Key metrics
the PRESTO digital project
charter allows you to sponsor
your project at the senior level
while cascading expectations
throughout the organisation
offering a quick view window
into the challenges identified by
your project participants to
accelerate the key discussions
necessary to address project risk
25

26. Sense of urgency & sense of ownership with the R-A-C-I
setting expectations and managing change, the PRESTO way
Interactive change
management
The RACI logic included
into PRESTO’s task
manager teaches
staff members the
importance of strategic
collaboration,
managing expectations
and escalating project
risks in a timely manner
Tasks
Created Closed
921
582
1° 90 days of
PRESTO

27. 1-2-3 START!
0
20
40
60
80
100
120
140
160
180
week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9 week 10 week 11 week 12 week 13
continuous
improvement
opportunities
identified
logins per
day
PRESTO
users created
issues
closed
100
158
120
74
With the help of a small core project team consisting of 2 internal employees supported
remotely by a couple of our TOPP TI PRESTO champions, the average time necessary to create
100 PRESTO product champions in your company is less than 3 months and only requires a few
hours per week for training
27

28. Business operations
(services)
25%
business
transformation /
change managers
10%
sales & client
relationship
managers
4%risk managers
4%
quality control
24%
Business operations
(manufacturing)
27%
Human resources
6%
Where is
PRESTO
being used
Proof-of-concept
Pilot
Business as usual
Outstanding
collaborations
0 1 2 3 4 5 6 7
multinationals
large
medium
small
consultants
PRESTO by company size
(As of summer 2018)
11
6
2
28

29. last installation’s statistics... in only 90 days
0 20 40 60 80 100 120 140
Hoshin Kanri
KPIs
Skills
Ideation
Change Management
Issue Management
PRESTO Product Champions trained
Key information
entered into PRESTO
tasks
curious users began
finding synergies in other
PRESTO functions
120
921
582
opened
closed
• 10 business areas
• 642 employees
• 84 teams
• 161 processes
catalogued
120 logins
per day
25 hours p/ wk $aved
on administrative activities (data
retrieval, report compilation, etc.)
110 KPIs
tracked
80 skills matrix
assessments
158
20 reports
actively used
CI Improvement
opportunities
identified

30. ROI on administrative activities
monthly minutes dedicated to administrative activities for a team of 10 FTE
minutes per month on non-value
add administration
0
2000
4000
6000
8000
10000
12000
14000
16000
With
spreadsheets
With PRESTO
with spreadsheets
with PRESTO
minutes per month
on administrative reporting
for a team of 10 FTE
SAVE 75% on non-value-add
administrative activities!
It is estimated that an operations team
can spend up to 16% of its time in non-
value add administrative activities. With
PRESTO you can reduce this to 4%
(75% savings)
Reporting
Overall HC
saving of 1,23
FTE (12%)

31. Intangible benefits
• Faster decision making
• greater visibility/transparency
• increased employee
engagement
• increased data security and
reliability
• less knowledge gaps / increased
resiliency
• increased awareness into process
competency & skills
• increased measurability
• increased sense of urgency
• increased sense of accountability
In addition to numerical
results, PRESTO offers a
company-wide sense of
urgency, sense of ownership,
and sense of purpose
discipline amongst staff
equipping each with a wide
set of problem-solving tools
while embedding the
fundamentals of Lean into
daily operations

32. “PRESTO is a precursor to ANY Digital Transformation
work so that the company first catalogues their
processes, client journeys, employee journeys and
then their IT systems in conjunction to the same AND
then takes the time to scrub the processes first before
starting to spend time in building a Digital frontier”.
- Rumi Contractor, President & COO of Quinnox, Inc.
taxonomy of
business processes
KPI & process performance
analytics
competency & skill
assessments
risk & control
self-assessments
IT application
management
operational support
documentation management
operational wastes & process
improvement opportunities
audits &
quality control
Ideas for
improvement
operational issue
management
project & change
management
client query
management
Business
operations
Strategy &
change
mgmt.
HR & L&D
Risk,
compliance
& audit
IT & facilities
mgmt.
migrate to PRESTO
and eliminate
off-line activity
connect &
collaborate
Begin your digital journey with PRESTO
Measure your company’s maturity level,
capture know-how, and act on opportunity in record time
all your know-how
all in one place

33. Some of PRESTO’s competitors
• Jira
• Freshdesk
• Wrike
• Team leader
• Monday
• MS Project
• Confluence
• Trello
• Clear
company
• AG5
• Avilar
• Skills base
• Performly
• TeamFit
• MetricStream
• BWise
• Fenergo
• AXIOM SL
• Qmarkets
• Exago Start
• Brightidea
• Quip
• Codigital
• Idea Spotlight
• Looker
• Intellifront
• Zoho Reports
• BOARD
• Funnel
• Manta Flow
• KPI fire
• MS Excel
• i-nexus
• Kainexus
• Freshservice
• FIT
• MSP Manager
• JIRA
• Instabug
skills
ideation
risk
kpis
strategy deployment &
continuous improvement
change management
Issue resolution
To ask yourself:
How many of the above PRESTO competitors offer all
functions in one integrated product as PRESTO does?

34. Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved
PRESTO Digital Transformation
Automate, foster loyalty and perform
What is PRESTO?
For the CHRO
PRESTO is a performance-oriented, talent
enrichment tool offering 360° visibility into the
skill sets available to implement business
opportunities and the knowledge gaps present
which impede ongoing progress
For the COO
PRESTO is a Lean Six Sigma process improvement
tool offering a means to capture and access all
the key know-how of the process subject matter
experts. Its algorithm installs the discipline of
constant risk and waste reduction offering 360°
cost/benefit visibility into the portfolio of process
improvements available within the organisation to
allow for accelerated tactical decision makingFor the CIO
PRESTO is an IT management tool offering 360°
visibility into the IT applications used by the
organisation and the costs and benefits
associated with bug resolution, implementing
enhancements, decommissioning & consolidating
best-of-breed tools, and the design &
implementation of new application solutions into
daily business operations
For the CRO
PRESTO is an operational risk management tool
articulating and aligning with greater accuracy the
corporate risk management strategy to the
individual business processes supporting the
customer value chain
For the CFO
PRESTO is an opportunity to reduce IT-related
spending by investing in cloud computing to do
things as efficient as possible so the business can
do what the business needs to do: return
shareholder equity
For the CEO
PRESTO is an organisational restructuring tool
giving business leaders 360° visibility into the
company’s growth strategy and its future
challenges resulting from the daily friction
present in the current state operating model and
the best practices available to minimise variance
and maximise efficiency
34

35. TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
+39 351 221 4087
www.toppti.com
info@toppti.com
About PRESTO
PRESTO's original prototype was first launched as a stand-alone tool
by a group of Italian business professionals in collaboration with a
local university within a multinational financial organisation who had
acquired the complete back-office depository bank servicing arm of
an Italian industry leader. The opportunity to build PRESTO presented
itself during the restructuring phase of the two organisations when the
vast differences between their managerial cultures, operational
know-how, language barriers and their business operating models
indicated a strong need to implement Lean methodologies into the
DNA of the new organisation.
While using PRESTO, the integration team together with Human
Resources, Risk and IT were able to successfully map customer and
client journeys, catalogue, measure and benchmark business
processes, standardise best practices and its terminology, become
more transparent and communicate change more effectively to
their supporting global shared service centres of excellence.
Since its launch, PRESTO has been further developed to include
additional idea cultivation features offered at a corporate-wide level
and has become a true instrument of organic innovation

36. About TOPP TI
Prior to being software solution
providers & IT consultants, we were
operational leaders, business
analysts, problem solvers, and
change managers.
Bringing our proof-of-concept tool
sets which we used in the field and
partnering with our innovative &
creative product development
team, we have since become
solution designers and have
articulated our business know-how
into high-powered business
automation. Our team of
consultants will impress you with their
problem solving skill sets and
ingenuity when transforming your
requirements into effective, user-
friendly business management
solutions to help you achieve all
your digital transformation goals
and making sure you have the
support you need every step of the
way.