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SuccessFactors HCM Suite
Improving Business Results through People
Today’s rapidly and continuously changing business environment demands greater agility than ever and the ability to
quickly develop new strategies as circumstances evolve. But, it’s also critical to be able to execute those strategies
rapidly and effectively.
A Harvard Business Review study1
revealed that almost
40% of the company’s strategy is diluted due to poor
execution. It’s no wonder that a Conference Board survey2
of 180 CEOs showed that execution related issues were
among the top three concerns.
It’s the people inside the company that execute the
strategies, so companies that want to set-up for success
know they need a business solution to optimize their
workforce for today and prepare it for tomorrow.
SuccessFactors HCM Suite is that solution. SuccessFac-
tors improves executive insight and decision-making while
ensuring you have the right people with the right skills
doing the right work.
SuccessFactors HCM Suite
The SuccessFactors HCM Suite includes a complete set
of tightly integrated talent management solutions, robust
workforce analytics and planning, plus a next generation
core HR solution.
With over 3600 customers and more than twenty million
users in 177 countries, SuccessFactors HCM Software is
the most adopted Software-as-a-Service (SaaS) business
software in the world. SuccessFactors customers have
seen tangible and measurable results such as:
•	 Mandarin Oriental Hotel Group saved over $5 million in
recruiting fees alone by developing an internal talent
pipeline.
•	 Avnet increased engagement to 75%, improving
accountability and achieving higher performing branches.
•	 Novo Nordisk has improved its quality of hire by
35%, which has also reduced attrition from 5% to less
than 3% across the company.
•	 Comcast increased customer satisfaction 10% by
reducing turnover of call center staff.
Unique Competitive Advantage
The SuccessFactors HCM suite is comprehensive,
engaging and flexible enough to start with any product
and expand to every product in the suite. Success-
Factors ties people strategy to business strategy with
workflows, content, insights and expertise that directly
impacts business results and drives company success.
1
Harvard Business Review, Turning Great Strategy into Great Performance, Mankins and Steele
2
The Conference Board – CEO Challenge 2008
BROCHURE
SUCCESSFACTORS HCM SUITE
INCREASES FOCUS ON STRATEGIC
PRIORITIES BY UP TO 40% &
IMPROVES PROJECT COMPLETION
BY 13.8%.
	 –Customer Survey Conducted by Top 3
Management Consulting Firm
“ SUCCESSFACTORS CONTINUES TO
INTRODUCE INNOVATIVE CAPABILITIES
INTO ITS HCM SUITE THAT GET TO THE
HEART OF HOW COMPANIES GET
STUFF DONE. ”
–Lisa Rowan, Program Director, IDC
SuccessFactors HCM Suite includes:
•	 Employee Central - Deliver real business impact with a
next generation core HR system that puts the ‘self’ back
in ‘self-service’. Strategically-minded HR and IT teams
have realized that user-friendly core HR solution is the key
to accurate employee data. Capturing employee,
organizational and talent data all in one solution delivers
better results, faster.
•	 Recruiting - Transform recruiting into a continuous,
strategic part of your talent strategy with the only end-to-
end recruiting solution that helps you attract, engage and
select better candidates and then measure the results.
•	 Onboarding - By guiding hiring managers, empowering
new hires and connecting onboarding to other key talent
management activities, SuccessFactors makes onboard-
ing a strategic process that improves job satisfaction,
time to productivity and first year retention.
•	 Performance & Goals - Communicate strategy, create
meaningful individual goals across the organization, and
focus employees on what matters, while enabling
executives to monitor goal progress in real-time. Then
reward, measure and tie employee performance to
business results, streamline the performance appraisal
process, and enable meaningful feedback.
•	 Compensation - Pay your people based on achievement,
establish a pay-for-performance culture – retain top talent
and increase productivity across the organization.
Calibration drives better compensation decisions with and
objective ratings.
•	 Succession & Development - Anticipate and plan for
staffing changes and assure the readiness of employee
talent at all levels. Align learning activities with compe-
tency gaps to arm your workforce for current and future
needs. Improve motivation with continuous develop-
ment and career planning.
•	 Learning - Develop a comprehensive learning strategy
with a complete learning management solution (LMS) that
enables you to manage, develop and deploy instructor-
led, and formal and social online training. Our Content-
as-a-Service (CaaS) solution eliminates your need to
manage the infrastructure, bandwidth & delivery, man-
agement, security and updates for all of your e-learning
programs.
•	 Workforce Planning - Leverage in-depth workforce
information and benchmarks to assess readiness to
execute strategies, forecast the impact of business
decisions, mitigate risk and take action.
•	 Workforce Analytics & Reporting - Deliver actionable,
quantitative insights to your business leaders with a
powerful combination of talent and business data that
produces easy to understand and consume information.
Creates a catalyst for positive change in the business.
•	 SAP Jam - Improve employee productivity and teamwork
by combining collaboration, communication and content-
creation tools with a private social network for your
organization. Jam’s remarkably simple video and screen
capture lets everyone share his or her expertise – even
right from a mobile device.
Delivered via Software as a
Service (SaaS)
SuccessFactors HCM Suite is delivered on
a secure, reliable, and highly scalable
architecture that offers customers rapid
deployment, rapid results, and continuous
innovation at a lower total cost of owner-
ship than other solutions.
“ DENTSPLY LOOKED AT MANY AL-
TERNATIVES, BUT WE WERE REALLY
LOOKING FOR A TOTAL SOLUTION.
THE ONLY COMPANY THAT COULD DO
THAT WAS SUCCESSFACTORS! ”
– Paula Caya, Corporate Human Resources
Director, Dentsply
“ AT NISSAN, WE FOCUS ON TWO
DIFFERENT KINDS OF METRICS: EF-
FICIENCY AND EFFECTIVENESS. BY
CHANGING THE HR CULTURE AND US-
ING A DATA-DRIVEN APPROACH, WITH
THE HELP OF SUCCESSFACTORS, WE
HAVE MOVED THE NEEDLE ON BOTH
FRONTS.”
–Anish Baijal, Director, Talent Management &
HR Services Nissan Americas
About SuccessFactors, an SAP Company
SuccessFactors HCM Suite helps HR drive business
execution with solutions that are complete, beautiful and
flexible enough to start anywhere and still go everywhere.
SuccessFactors solutions are supported by a global
partner ecosystem and the experience and commitment of
SAP. SuccessFactors is the leading provider of cloud-based
HCM software, which delivers business results through
solutions that are complete, beautiful and flexible enough to
start anywhere and go everywhere. SuccessFactors’
customers represent organizations of all sizes across more
than 60 industries. With approximately 20 million subscrib-
ers globally, we strive to delight our customers by delivering
innovative solutions, content and analytics, process
expertise and best practices insights from across our
broad and diverse customer base. Today, we have more than
3,600 customers in more than 177 countries using our
application suite in 35 languages.
salesinfo@successfactors.com | Toll Free: 800 809-9920 | www.successfactors.com
SuccessFactors, an SAP company, retains the right to change the Service and this brochure at any time in its sole discretion. Accordingly, each
Product of the Service may, subject to the terms of the Agreement, change in design and/or functionality over the applicable subscription term.

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Success factors overview

  • 1. SuccessFactors HCM Suite Improving Business Results through People Today’s rapidly and continuously changing business environment demands greater agility than ever and the ability to quickly develop new strategies as circumstances evolve. But, it’s also critical to be able to execute those strategies rapidly and effectively. A Harvard Business Review study1 revealed that almost 40% of the company’s strategy is diluted due to poor execution. It’s no wonder that a Conference Board survey2 of 180 CEOs showed that execution related issues were among the top three concerns. It’s the people inside the company that execute the strategies, so companies that want to set-up for success know they need a business solution to optimize their workforce for today and prepare it for tomorrow. SuccessFactors HCM Suite is that solution. SuccessFac- tors improves executive insight and decision-making while ensuring you have the right people with the right skills doing the right work. SuccessFactors HCM Suite The SuccessFactors HCM Suite includes a complete set of tightly integrated talent management solutions, robust workforce analytics and planning, plus a next generation core HR solution. With over 3600 customers and more than twenty million users in 177 countries, SuccessFactors HCM Software is the most adopted Software-as-a-Service (SaaS) business software in the world. SuccessFactors customers have seen tangible and measurable results such as: • Mandarin Oriental Hotel Group saved over $5 million in recruiting fees alone by developing an internal talent pipeline. • Avnet increased engagement to 75%, improving accountability and achieving higher performing branches. • Novo Nordisk has improved its quality of hire by 35%, which has also reduced attrition from 5% to less than 3% across the company. • Comcast increased customer satisfaction 10% by reducing turnover of call center staff. Unique Competitive Advantage The SuccessFactors HCM suite is comprehensive, engaging and flexible enough to start with any product and expand to every product in the suite. Success- Factors ties people strategy to business strategy with workflows, content, insights and expertise that directly impacts business results and drives company success. 1 Harvard Business Review, Turning Great Strategy into Great Performance, Mankins and Steele 2 The Conference Board – CEO Challenge 2008 BROCHURE SUCCESSFACTORS HCM SUITE INCREASES FOCUS ON STRATEGIC PRIORITIES BY UP TO 40% & IMPROVES PROJECT COMPLETION BY 13.8%. –Customer Survey Conducted by Top 3 Management Consulting Firm “ SUCCESSFACTORS CONTINUES TO INTRODUCE INNOVATIVE CAPABILITIES INTO ITS HCM SUITE THAT GET TO THE HEART OF HOW COMPANIES GET STUFF DONE. ” –Lisa Rowan, Program Director, IDC
  • 2. SuccessFactors HCM Suite includes: • Employee Central - Deliver real business impact with a next generation core HR system that puts the ‘self’ back in ‘self-service’. Strategically-minded HR and IT teams have realized that user-friendly core HR solution is the key to accurate employee data. Capturing employee, organizational and talent data all in one solution delivers better results, faster. • Recruiting - Transform recruiting into a continuous, strategic part of your talent strategy with the only end-to- end recruiting solution that helps you attract, engage and select better candidates and then measure the results. • Onboarding - By guiding hiring managers, empowering new hires and connecting onboarding to other key talent management activities, SuccessFactors makes onboard- ing a strategic process that improves job satisfaction, time to productivity and first year retention. • Performance & Goals - Communicate strategy, create meaningful individual goals across the organization, and focus employees on what matters, while enabling executives to monitor goal progress in real-time. Then reward, measure and tie employee performance to business results, streamline the performance appraisal process, and enable meaningful feedback. • Compensation - Pay your people based on achievement, establish a pay-for-performance culture – retain top talent and increase productivity across the organization. Calibration drives better compensation decisions with and objective ratings. • Succession & Development - Anticipate and plan for staffing changes and assure the readiness of employee talent at all levels. Align learning activities with compe- tency gaps to arm your workforce for current and future needs. Improve motivation with continuous develop- ment and career planning. • Learning - Develop a comprehensive learning strategy with a complete learning management solution (LMS) that enables you to manage, develop and deploy instructor- led, and formal and social online training. Our Content- as-a-Service (CaaS) solution eliminates your need to manage the infrastructure, bandwidth & delivery, man- agement, security and updates for all of your e-learning programs. • Workforce Planning - Leverage in-depth workforce information and benchmarks to assess readiness to execute strategies, forecast the impact of business decisions, mitigate risk and take action. • Workforce Analytics & Reporting - Deliver actionable, quantitative insights to your business leaders with a powerful combination of talent and business data that produces easy to understand and consume information. Creates a catalyst for positive change in the business. • SAP Jam - Improve employee productivity and teamwork by combining collaboration, communication and content- creation tools with a private social network for your organization. Jam’s remarkably simple video and screen capture lets everyone share his or her expertise – even right from a mobile device. Delivered via Software as a Service (SaaS) SuccessFactors HCM Suite is delivered on a secure, reliable, and highly scalable architecture that offers customers rapid deployment, rapid results, and continuous innovation at a lower total cost of owner- ship than other solutions. “ DENTSPLY LOOKED AT MANY AL- TERNATIVES, BUT WE WERE REALLY LOOKING FOR A TOTAL SOLUTION. THE ONLY COMPANY THAT COULD DO THAT WAS SUCCESSFACTORS! ” – Paula Caya, Corporate Human Resources Director, Dentsply “ AT NISSAN, WE FOCUS ON TWO DIFFERENT KINDS OF METRICS: EF- FICIENCY AND EFFECTIVENESS. BY CHANGING THE HR CULTURE AND US- ING A DATA-DRIVEN APPROACH, WITH THE HELP OF SUCCESSFACTORS, WE HAVE MOVED THE NEEDLE ON BOTH FRONTS.” –Anish Baijal, Director, Talent Management & HR Services Nissan Americas About SuccessFactors, an SAP Company SuccessFactors HCM Suite helps HR drive business execution with solutions that are complete, beautiful and flexible enough to start anywhere and still go everywhere. SuccessFactors solutions are supported by a global partner ecosystem and the experience and commitment of SAP. SuccessFactors is the leading provider of cloud-based HCM software, which delivers business results through solutions that are complete, beautiful and flexible enough to start anywhere and go everywhere. SuccessFactors’ customers represent organizations of all sizes across more than 60 industries. With approximately 20 million subscrib- ers globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from across our broad and diverse customer base. Today, we have more than 3,600 customers in more than 177 countries using our application suite in 35 languages. salesinfo@successfactors.com | Toll Free: 800 809-9920 | www.successfactors.com SuccessFactors, an SAP company, retains the right to change the Service and this brochure at any time in its sole discretion. Accordingly, each Product of the Service may, subject to the terms of the Agreement, change in design and/or functionality over the applicable subscription term.