The team at TOPP TI is pleased to bring to you PRESTO Change Management, a one-of-a-kind project management tool built on the know-how of our talented team of consultants, most of whom spent the majority of their careers in business transformation environments

1. Overview
We the team at TOPP Tactical
Intelligence are delighted to offer
PRESTO Digital Transformation
our super affordable performance
enhancement operating model
change management solution
allowing you to put the principles
of lean and operational excellence
at the core of your digital
transformation strategy
PRESTO
Digital Transformation
operational excellence
performance enhancer
Introduction

2. Your entire organisation
all on one screen
PRESTO offers maximum flexibility in managing your
organisational chart, its people, processes and
everything else that your business leaders need to
understand the landscape of your company
• 6 divisions
• 243 employees
• 21 teams
• 199 processes
Add, modify and delete teams with ease
communicating to your HR department organisational
changes as they are made in real time
2
SUPER ZOOM capabilities to see
resource allocation and catalogue of
business processes at any
organisational level
Catalogue your business processes at the team level to
know exactly who does what, how & when
Digitalise & report
• business processes
• resource allocation
• support documents
• change management
• IT applications
• client demand patterns
• portfolio of business
opportunities

3. Business Operations,
Risk, Audit & ComplianceLong term goals,
objectives & core metrics
Skill developmentstrategy
& roles & responsibilities
Operationalrisk, waste
and compliancestrategy
IT application
management strategy
YOUR STAFF
reduce operational wastes & risks – cross train - communicate best practices & celebrate success
3
Information Technology
(IT)
Executive Team
(CEO)
Human Resources,
Learning & Development
Middle
Management
Step 1. Plan
Allocate prioritised
next steps to business
resources and agree
commencement
dates
Team
Leads
Step 2. Do
Implement prioritised
opportunities
Team
Leads
Step 3. Check
Evaluate, measure, re-assess the
business landscape and report
results achieved
Welcome to PRESTO Digital Transformation
Prior to using PRESTO in the business-as-usual environment, your leadership team will have their say
ensuring that the operating model architecture of your organisation is clearly (and digitally) defined
PRESTO
Continuous Improvement
PDCA algorithm
Step 4. Act
Prioritise and
approve portfolio
of business
improvement
opportunities
ERP, SAP, Oracle, etc.

4. 4
PRESTO’s 17 modules
Integrate business operations across core verticals to maximise collaboration
Copyright © 2018 by TOPPTactical Intelligence Ltd. All rights reserved
For IT
15. IT application management (bug &
enhancement cost-benefit
management)
For the strategy &
change management team
1. Strategy development (Hoshin
Kanri planning)
2. Change management (project
management)
For Business Operations
3. KPI management
4. Operational readiness
5. Ideation
6. Best practice & garden of business ideas
7. Waste management
8. Process know-how management (supply
& demand analytics)
9. Issue capture & resolution
10. Continuous improvement sense of
urgency installation (completeness &
correctness)
For Human Resources & Learning
& Development
11. Skill endorsements
12. TPM (total productive maintenance)
13. Process competency management
(4-steps to excellence)
14. Roles, responsibilities & talent
differentiator tracking (HR & L&D
Management)
For Risk, Compliance, & Quality
Control
16.Audit
17.Risk & compliance (RCSA - risk & control
self-assessment)

5. “PRESTO is a precursor to ANY Digital Transformation
work so that the company first catalogues their
processes, client journeys, employee journeys and
then their IT systems in conjunction to the same AND
then takes the time to scrub the processes first before
starting to spend time in building a Digital frontier”.
- Rumi Contractor, President & COO of Quinnox, Inc.
taxonomy of
business processes
KPI & process performance
analytics
competency & skill
assessments
risk & control
self-assessments
IT application
management
operational support
documentation management
operational wastes & process
improvement opportunities
audits &
quality control
Ideas for
improvement
operational issue
management
project & change
management
client query
management
Business
operations
Strategy &
change
mgmt.
HR & L&D
Risk,
compliance
& audit
IT & facilities
mgmt.
migrate to PRESTO
and eliminate
off-line activity
connect &
collaborate
Begin your digital journey with PRESTO
Measure your company’s maturity level,
capture know-how, and act on opportunity in record time
all your know-how
all in one place

6. Copyright © 2017 by TOPPTactical Intelligence Ltd. All rights reserved
PRESTO Digital Transformation
Automate, foster loyalty and perform
What is PRESTO?
For the CHRO
PRESTO is a performance-oriented, talent
enrichment tool offering 360° visibility into the
skill sets available to implement business
opportunities and the knowledge gaps present
which impede ongoing progress
For the COO
PRESTO is a Lean Six Sigma process improvement
tool offering a means to capture and access all
the key know-how of the process subject matter
experts. Its algorithm installs the discipline of
constant risk and waste reduction offering 360°
cost/benefit visibility into the portfolio of process
improvements available within the organisation to
allow for accelerated tactical decision makingFor the CIO
PRESTO is an IT management tool offering 360°
visibility into the IT applications used by the
organisation and the costs and benefits
associated with bug resolution, implementing
enhancements, decommissioning & consolidating
best-of-breed tools, and the design &
implementation of new application solutions into
daily business operations
For the CRO
PRESTO is an operational risk management tool
articulating and aligning with greater accuracy the
corporate risk management strategy to the
individual business processes supporting the
customer value chain
For the CFO
PRESTO is an opportunity to reduce IT-related
spending by investing in cloud computing to do
things as efficient as possible so the business can
do what the business needs to do: return
shareholder equity
For the CEO
PRESTO is an organisational restructuring tool
giving business leaders 360° visibility into the
company’s growth strategy and its future
challenges resulting from the daily friction
present in the current state operating model and
the best practices available to minimise variance
and maximise efficiency
6

7. Your ROI
The PRESTO Value Proposition
benefits, benefits and more benefits

8. ROI on administrative activities
monthly minutes dedicated to administrative activities for a team of 10 FTE
minutes per month on non-value
add administration
0
2000
4000
6000
8000
10000
12000
14000
16000
With
spreadsheets
With PRESTO
with spreadsheets
with PRESTO
minutes per month
on administrative reporting
for a team of 10 FTE
SAVE 75% on non-value-add
administrative activities!
It is estimated that an operations team
can spend up to 16% of its time in non-
value add administrative activities. With
PRESTO you can reduce this to 4%
(75% savings)
Reporting
Overall HC
saving of 1,23
FTE (12%)

9. Start small & scale up with PRESTO (p1 of 2)
install PRESTO in as many or as few teams desired allowing each team leader to choose as many or
as few desired modules (functionalities) based on business needs and resource capacity
Issue
resolution
Operational
readiness
Process
competency
Waste
management
Skill
enrichment
Employee
engagement
Ideation &
innovation
Manual work reduction
(risk reduction)
Client service
Competitive advantage
(direct)
HIGH
HIGH
HIGH
LOW HIGH
HIGH
HIGH
HIGH
M/H
Monthly BAU effort required (per team lead)
< 30 minutes 30-60 minutes 30-90 minutes 30-60 minutes 30-120 minutes < 30 minutes
Deployment effort
Cost savings
Cross-departmental
collaboration
Accelerated decision
making
BENEFITS
MED HIGH HIGH
LOW LOW LOW
LOW
M/H
M/H
M/HM/HM/H
M/H
M/H
M/H
M/H
M/H
M/H M/H M/H M/H M/H
LOW
L/M
L/M
L/M
L/M
L/M MED MED
MED
MED
MED
MED
MED
MED
MED
M/H
less than
2 hours

10. IT application
management
Role &
responsibility
alignment
KPI
management
Audit &
conformity
Strategy
deployment
Risk
management
Start small & scale up with PRESTO (p2 of 2)
install PRESTO in as many or as few teams desired allowing each team leader to choose as many or
as few desired modules (functionalities) based on business needs and resource capacity
HIGH
MED
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
HIGH
Monthly BAU effort required (per team lead)
60-120 minutes 60-90 minutes 90-180 minutes 30-90 minutes 60-120 minutes 30-60 minutes
Deployment effort
HIGH L/M
LOW
LOW
LOW
LOW
LOW
LOW
M/H M/H
M/H
M/H
M/H
M/H
M/H M/H
M/H M/H M/H
M/H M/H M/H
M/H
L/M
L/M
L/M
L/M
MED
MED
MED
MED
MED
MED MED
MED
Employee
engagement
Manual work reduction
(risk reduction)
Client service
Competitive advantage
(direct)
Cost savings
Cross-departmental
collaboration
Accelerated decision
making
BENEFITS

11. Overview
Several years ago, Milan-based Premi spa Beauty
Industries, a market-leading packaging company in
the fragrance, skin care and make-up sector
decided to adopt Lean Six Sigma methodologies in
their day-to-day process optimisation program in
order to maximise productivity through continuous
waste reduction while offering their staff a more
collaboration-based work environment based on
performance.
Using PRESTO Continuous Improvement, the
Premi digital frontier was assessed allowing for the
capture of critical know-how to be available to
revolutionise daily operations.
A case study
Lean Six Sigma, Premi Beauty Industries
and the digital revolution

12. www.premispa.com
The partnership
Premi CFO Vivien Charrey, also a Lean Master
Blackbelt who has been interviewed frequently in
Italian newspapers and radio for being one of the
first Lean 'pioneers' bringing lean methodologies to
business process management in Italy through his
boutique consulting firm ViC Advisory, reached out
to TOPP Tactical Intelligence seeking business
automation which would support his Lean program
already put in place at Premi Spa.

13. Objectives
1. Identify methodologies of Lean Six Sigma currently being
used at Premi Spa which can be supported and automated
using TOPP TI's operational excellence, cloud-based, business
solution PRESTO
2. Identify additional areas of Lean methodology offered by the
PRESTO solution which can enrich Premi Spa's approach in
implementing Lean methodologies
3. Identify synergies in Premi's Lean methodology which allow
for additional product development opportunities in the
PRESTO business solution
4. Integrate PRESTO into Premi Spa's day-to-day continuous
improvement program to ensure a structured and robust
discipline of ongoing process waste-reduction amongst Premi
staff

14. How PRESTO was implemented
at Premi spataxonomy of business processes
Process ownership information
(RACI)
Value stream mapping & SIPOC
KPI & performance analytics
Process cycle time measurements
5-why analyses
Individual process
competencies (skills matrix)
Soft skills
Ideation
Support documentation (e.g.
procedures, checklists)
Project & change management
Everything
migrated to
PRESTO less than
6 months
Organisational chart

15. Direct tangible results
0
10
20
30
40
50
60
70
n° of
improvement
ideas from
business
operations
n° of process
cycle times
measured
n° of 5-why
analyses
performed on
operational
wastes
n° of process
competency
evaluations
performed
n° of PRESTO
users
A culture of continuous improvement
2016 2017 2018 (estimated)
Overview
Having PRESTO’s friendly user
interface available to key subject
matter experts induced an
immediate culture of continuous
improvement via employee
engagement giving employees a
non-confrontational platform to
voice opinions on improvement
opportunities

16. Intangible results
• Faster decision making
• greater visibility/transparency
• increased employee
engagement
• less knowledge gaps /
increased resiliency
• increased awareness into
process competency & skills
• increased measurability
• increased sense of urgency
• increased sense of
accountability
In addition to numerical
results, PRESTO offered a
company-wide sense of
urgency, sense of ownership,
and sense of purpose
discipline amongst Premi
staff equipping each with a
wide set of problem-solving
tools teaching the
fundamentals of Lean at all
levels

17. TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
+39 351 221 4087
www.toppti.com
info@toppti.com
Copyright © 2017 by TOPPTactical Intelligence Ltd. All rights reserved