Whether your business is overseeing a financial transaction trade settlements team in an offshore centre of excellence or measuring excessive steam consumption in a multi-site paper mill, organisations that want to stay ahead in competitive markets must have continuous improvement at centre stage of their business transformation agenda. First piloted and tested with great success in a multinational financial institution in Italy, PRESTO Continuous Improvement offers a fresh perspective on operational discipline to many aspects of business management that are often missed using traditional approaches ensuring a corporate-wide sense of accountability, sense of urgency, and sense of purpose.

1. Overview
We the team at TOPP Tactical
Intelligence are delighted to offer
PRESTO Digital Enterprise, our
integrated and aligned modular
digital solution offering the top-
down governance visibility needed
to cultivate know-how,
accelerated decision making, and
harvest business improvement
opportunity
PRESTO
Continuous Improvement
introduction
operational excellence
performance enhancer
Strategy
deployment
Process
optimisation
Talent
enrichment
Spring 2019

2. The PRESTO discipline
sense of
ownership
2
PRESTO is a business performance enhancement solution offering a fresh perspective on operational
discipline to many aspects of business management that are often missed using traditional approaches
sense of urgency
sense of purpose
PLAN
DO
CHECK
ACT

3. Organise
turn strategies into
a concrete
implementation
roadmap
3
Engage and act with PRESTO
Improve, innovate
and manage
drive core business
processes on
E2E basis
Inspire
Enable
organisational
resources to see
the vision,
actions and
results
Collaborate
Foster accountability
and unleash the
human resource
potential
PRESTO enables effective and efficient Strategy Deployment, Process and Talent Management

4. Responsible
The person who is assigned to
do the work
Accountable
The process owner who makes the final
decision.
(the responsible party is accountable to
this person)
Consulted
The person who should be consulted
before a decision or action is taken. This
could be a stakeholder or subject matter
expert.
Informed
Those who receive output from the
process or task or who need to stay
informed.
the RACI matrix
Take
1 step closer
to your
AGILE ORGANISATION
with
With your organisational hierarchy in a state of constant
change, PRESTO ensures that roles and responsibilities
are well defined so that the operational know-how
which has been matured over the course of time does
not get ‘lost in the hierarchical shuffle’

5. Take your team to its next level of maturity
Using a scientific ‘Lean-friendly’ approach to measure your maturity level, PRESTO offers the all
the functionality you need to catalogue your current state assessment, agree your target state
design, and execute on the business process improvement opportunities which await cultivation
Process Improvement
Deviation Management
Standard Process
+
-
Change
Management
Deviation
Management
CONTINUOUS
IMPROVEMENT
PROCESS
CONTROL
Quality
Improvement
Efficiency
Improvement
Process
Standardization
Process
Stability Process
Capability
ISSUE
CHANGE
PROACTIVE
REACTIVE
CONTROL
5

6. Strategy Design and Execution through integrated and
aligned business management PRESTO modules
1. Hoshin planning / Balance scorecard
2. Key performance indicators (KPIs)
3. Change management
Strategy
deployment
Process
optimisation
Talent
enrichment
4. Organisational & functional touch point
mapping
5. Paperless office (document management)
6. Operational readiness
7. Issues & change requests
8. Waste reduction
9. Continuous improvement
10. Ideation
11. Best practice management
12. Audit, quality and maturity assessment
13. Operational risk management
14. Process supply & demand analytics
15. IT application management
16. Process competency management
17. Skill endorsement
18. Productivity skill assessment
19. Roles, responsibilities, and workload
profiling
Develop and cascade the
business strategy, track
and manage performance
levels through effective
initiative management
Capture and catalogue your
taxonomy of business processes,
eliminate wastes,
continuously improve and
innovate your operating model
Unlock the potential
through people capability
assessment and
recognition, while aligning
to strategy and processes
1
1. PRESTO comprises 19 core modules which could be deployed individually or on consolidated basis in alignment with organizational context and aspirations

7. Copyright © 2019 by TOPP Tactical Intelligence Ltd. All rights reserved
The PRESTO cockpit
All know-how, information and insights needed
One Single Golden Source
Accelerate decisions, enable execution
6
Governance made easy
❑ Provides 360° visibility and zoom
capabilities into
✓ Strategic, operational goals
✓ organisational and process
landscape
✓ improvement opportunities
✓ implementation roadmap
✓ performance levels
❑ Facilitates effective people
management through capture of
✓ roles and responsibilities
✓ skill sets, knowledge gaps
❑ Manage business processes
efficiently and effectively, instil
continuous improvement, and
foster accelerated decision
making

8. Business Operations,
Risk, Audit & ComplianceLong term goals,
objectives & core metrics
Skill development strategy
& roles & responsibilities
Operational risk, waste
and compliance strategy
IT application
management strategy
YOUR STAFF
reduce operational wastes & risks – cross train - communicate best practices & celebrate success
Information Technology
(IT)
Executive Team
(CEO)
Human Resources,
Learning & Development
Middle
Management
Step 1. Plan
Allocate prioritised
next steps to business
resources and agree
commencement
dates
Team
Leads
Step 2. Do
Implement prioritised
opportunities
Team
Leads
Step 3. Check
Evaluate, measure, re-assess the
business landscape and report
results achieved
How does PRESTO work?
Prior to using PRESTO in the business-as-usual environment, your leadership team will have their say
ensuring that the operating model architecture of your organisation is clearly (and digitally) defined
PRESTO
Continuous Improvement
PDCA algorithm
Step 4. Act
Prioritise and
approve portfolio
of business
improvement
opportunities
ERP, SAP, Oracle, etc.
8

9. Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved
PRESTO for your C-Suite
Automate, foster loyalty and perform
For the CHRO
PRESTO is a performance-oriented, talent
enrichment tool offering 360° visibility into the
skill sets available to implement business
opportunities and the knowledge gaps present
which impede ongoing progress
For the COO
PRESTO is a Lean Six Sigma process improvement
tool offering a means to capture and access all
the key know-how of the process subject matter
experts. Its algorithm installs the discipline of
constant risk and waste reduction offering 360°
cost/benefit visibility into the portfolio of process
improvements available within the organisation to
allow for accelerated tactical decision makingFor the CIO
PRESTO is an IT management tool offering 360°
visibility into the IT applications used by the
organisation and the costs and benefits
associated with bug resolution, implementing
enhancements, decommissioning & consolidating
best-of-breed tools, and the design &
implementation of new application solutions into
daily business operations
For the CRO
PRESTO is an operational risk management tool
articulating and aligning with greater accuracy the
corporate risk management strategy to the
individual business processes supporting the
customer value chain
For the CFO
PRESTO is an opportunity to reduce IT-related
spending by investing in cloud computing to do
things as efficient as possible so the business can
do what the business needs to do: return
shareholder equity
For the CEO
PRESTO is an organisational restructuring tool
giving business leaders 360° visibility into the
company’s growth strategy and its future
challenges resulting from the daily friction
present in the current state operating model and
the best practices available to minimise variance
and maximise efficiency
9

10. “PRESTO is a precursor to ANY Digital Transformation
work so that the company first catalogues their
processes, client journeys, employee journeys and
then their IT systems in conjunction to the same AND
then takes the time to scrub the processes first before
starting to spend time in building a Digital frontier”.
- Rumi Contractor, President & COO of Quinnox, Inc.
Begin your digital journey with PRESTO
Agile and Rapid transition to the “new” golden source
of business management
taxonomy of business processes
Process ownership information
(RACI)
Value stream mapping & SIPOC
KPI & performance analytics
Support documentation (e.g.
procedures, checklists)
Project & change management
PRESTO
Organisational chart
Use API feeds to migrate and
integrate with PRESTO in 4-8 weeks

11. IMPACT through sustainable
transformation
❑ Faster decision making
❑ greater visibility/transparency
❑ increased employee engagement
❑ increased data security and
reliability
❑ less knowledge gaps / increased
resiliency
❑ increased awareness into process
competency & skills
❑ increased measurability
PRESTO offers a
company-wide
sense of urgency,
sense of ownership, and
sense of purpose
discipline
11

12. ROI on administrative activities
monthly minutes dedicated to administrative activities for a team of 10 FTE
minutes per month on non-value
add administration
0
2000
4000
6000
8000
10000
12000
14000
16000
With
spreadsheets
With PRESTO
with spreadsheets
with PRESTO
minutes per month
on administrative reporting
for a team of 10 FTE
SAVE 75% on non-value-add
administrative activities!
It is estimated that an operations team
can spend up to 16% of its time in non-
value add administrative activities. With
PRESTO you can reduce this to 4%
(75% savings)
Reporting
Overall HC
saving of 1,23
FTE (12%)

13. TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
+39 351 221 4087
www.toppti.com
info@toppti.com
About PRESTO
PRESTO's original prototype was first launched as a stand-alone tool
by a group of Italian business professionals in collaboration with a
local university within a multinational financial organisation who had
acquired the complete back-office depository bank servicing arm of
an Italian industry leader. The opportunity to build PRESTO presented
itself during the restructuring phase of the two organisations when the
vast differences between their managerial cultures, operational
know-how, language barriers and their business operating models
indicated a strong need to implement Lean methodologies into the
DNA of the new organisation.
While using PRESTO, the integration team together with Human
Resources, Risk and IT were able to successfully map customer and
client journeys, catalogue, measure and benchmark business
processes, standardise best practices and its terminology, become
more transparent and communicate change more effectively to
their supporting global shared service centres of excellence.
Since its launch, PRESTO has been further developed to include
additional idea cultivation features offered at a corporate-wide level
and has become a true instrument of organic innovation