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Data-Driven culture in Organizations track
20th April, Saturday, 2024
Where To Start Your Data
Analytics Journey
Brief Summary & Focus
Introduction
Subject Matter Experts Customers
Business Cases Extras
Start your Data Journey
is the ethos connecting
Process Excellence
with
Digital Transformation
Business Consultancy that Fosters Growth,
Enhances Processes, and Empowers
companies using Digital Transformation
Enablers, Data Analytics, And Operational
Excellence Methodologies.
8
Years Adding
Value Regionally
100%
Certified Team
Members &
Experts
96%
Customer
Satisfaction
72+
Customers’
Success Stories
60%
Process
Optimization
40%
Digital
Transformation
Current Practices
Percentage of
Analyst Time
Business
Value
Data
Integration
Reporting
Analysis
Pegasus Enabled
Percentage of
Analyst Time
Data
Integration
Reporting
Analysis
Pegasus Reorients your Business to a Greater Value
Define Measure Analyze Improve
Control &
Sustain
+ Standards,
Systems &
Benchmarks
How Can Pegasus Enable Your Organization
+
KEY
Drivers
KEY
Indicators
Produces
Performance
Measures
Performance
KEY TECHNOLOGY PARTNERS
Pegasus Operational Excellence Solutions www.pegasus-oe.com
It’s no longer the big
beating the small
…it is the fast
beating the slow!
Eric Pearson
Writer
At Pegasus we use multiple
Data Technologies and
Operational Excellence
methodologies together
…Yet the real power is our
experienced team.
Partners & Subject Matter Experts
Rawiah Abdallah
Scaling & Transformation
Dr. Halim Emeira
Financial Transformation
Rana Amin
Digital Transformation
Feras Mostafa
Supply Chain Optimization
Ahmed Refaay
Operational Excellence
Dr. Nada GabAllah
Data Science & AI
Ahmed Refaay
Earlier
Maintenance & Reliability Manager – P&G 1 year
Process & Productivity Engineer – P&G 2 years
Projects Engineer – EDC 2 years
University Teaching Assistant – AUC 1 Semester
Factories Quality
Assurance Manager
2 Years – P&G
Establish Q Systems
35 Employees
Achieved Global Record
Quality Approved Site
Startup EGP XXX Million
Projects Dep. Manager
3 year – P&G
8 Engineers+220 Worker
Executed $XX Million Projects
Engineer Work Process Owner
for 7 factories
PMP – P&G
QMS Auditor – P&G
Lean Six Sigma PRB – GE
Data Analytics - Cambridge
Certifications Education
MBA
Operations
Management
(AUC)
B. Sc. Mech. Engineering
Industrial & Materials
Manufacturing
(AUC)
Factory Operations
Manager
1 year – Farm Frites
7 Ops Departments
460 Employees
$XXX+ Million Sales Ops per yr
Develop Org Leadership
Preventive Maintenance
Leadership
Quality
Focused Improvement
Work Process Improvement
Organization
Initiative Management
Education & Training
TPM Pillars Led
Pillars Member of
Africa, ME, RCIS & Turkey OPS
Analytics & Productivity PRGMs
3 year – GE Healthcare
Integrated Big Data Analysis &
Operations Score Card
Productivity Projects $ X Million
Lunched Kenya MOH Metric Ops
President Award Club Member
eg.linkedin.com/in/ahmedrefaay/
AUC Part time Instructor
PMP & Lean Six Sigma,
Crisis Mgmt, Ops Mgmt
Since 2011
Through Ages,
People wanted to Know
What happened!
Explain why did it happen!
Predict what will happen!
90% of the data we
possess has been
generated within the
past 4 years.
Now, Data can be
maintained, saved,
integrated, and used.
This is the Data & AI age.
Performance & Results
Financial Gains & Funds
Brilliant Visualizations & Dashboards
Individuals & Departments Actions and new
Changes
Impactful Use-Cases driven (Revenue Generate or Loss
Eliminate)
Collecting data with purpose (clean, useful, meaningful data)
Single Source of truth, Data Governance & Consistency
Objective, Goals, Strategy, Measures Implementation
Business & Technical common language & direction
Data-Driven Mindset across all levels & functions
Enabled Business with Embedded data insight
Right infrastructure and Data Stack
Lean Process Optimization Journey
Business Functions Integration
Empowered Right Talents
Experimentation Culture
Business Analyst
are more concerned with the
business implications of the
data and the actions that
should result. Should the
company invest more in one
project over another?
Business analysts will
leverage the work of data
Analysts/Science teams to
communicate an answer.
(Information  Business
Decision)
Data Analyst
examine through data and
provide reports and
visualizations to explain what
insights the data is hiding.
Typically they then turn this
data over to other teams
whose job it is to take this data
and act accordingly.
(Data  Information)
People don’t want
to buy a quarter-
inch drill
…They want a
quarter-inch hole
Theodore Levitt
Economist
A good individual can maximize
their data capability by
Building business acumen first
about the topics and business
that you work in
0
Learning general
process improvement
methodologies
Empowering others
Being technology savvy
to harness the power of
tools then start
focusing on specialized
tools & Platforms
Being technology savvy to
harness the power of tools then
start focusing on specialized
tools & platforms
Learning general process
improvement methodologies
Empowering others
Building business acumen first
about the topics and business
that they work in
0
• Attend with other departments orientations and business
meetings + daily/weekly sync for a period of time.
• Understand their goals and objectives
• Understand their pains and gains
• Lean Six Sigma is a great start as you will learn process
mapping, CTQs/CTPs, 6W2H, 5 Whys, Fishbone and many
other mini-tools to shape your general process thinking
• Your organization’s tools are the top priority
• Make it a habit to test and check other tools
• Make it a habit to check other business cases
• To master the tools, teach and mentor others
• The most effective way of moving forward is to synergize
with others
A good individual can maximize
their data capability by
A good company
can maximize their
data usage by
Business Cases and
Major Milestones to be
achieved that directly
impact core business
values & results
Capability Building and
Foundational Basics
awareness of how the
Organization ticks
Focused and Directed
innovation based on
utilization of current
setup and newly adapted
technologies
Having Crystal Clear Goals
linked to individuals’ tasks
backed by Leadership
enablement
0
OGSM
KPIs should be cascaded from
the Management’s Priorities
The CEO should focus 80/20 + 4DX
Here are the Top
Points Were We Can
Empower Your
Business with
Only Select KPI’s that you can have
an impact on, control, and accurately
reliable.
• Measuring Rates are much better than
measuring totals or averages
• Customers per Week is a much better
metric than Total Customers, because it
immediately answers the question, "did
our marketing efforts succeed this
week?" The total will always go up, but
the only way the rate goes up is if our
marketing efforts are working.
Here are the Top
Points Were We Can
Empower Your
Business with
Set goals/targets and compare
• Total Monthly Recurring Revenue is the
big exception we make to the "No totals"
rule, and that's because it has a big fat
goal associated with it: becoming
profitable.
• Also totals doesn’t make it actionable
from anyone's side.
• The Action plan behund the In-process
measures is much more important to
focus on rather than the KPI itself.
Here are the Top
Points Were We Can
Empower Your
Business with
Everything revolves around the process
• Understand the Overall business strategy
• Ensure that everyone get’s it (What does it mean for
me and my department)
• Define the critical control points to understand how to
influence your business
• Put the KPIs on the process and the area where the
value change, not at the end
• Segregate KPIs into Output measures, and in-
process measures. If we control the in-process ones,
surely the output will be correct
• Choose the most important ones to focus on (OGSM)
Here are the Top
Points Were We Can
Empower Your
Business with
Choosing metrics with clear
ownership
• Having a metric that's controlled by two
different teams is a problem because it lets
one team's failure hide in another's success.
So it should be split.
• RACI is the most effective way.
• Personalized / Departmentalized scorecards
are highly recommended.
• Centralized Team/Product Score card is of
great importance to everyone and the
company. This is where you Audit and
Change action plans.
Here are the Top
Points Were We Can
Empower Your
Business with
It is all about Customers
• Discover what’s most important to each group of
“Audience”, then build Traits from a heap of raw
data. Subsequently, personalize their experience.
• Personalize messages and keep them consistent
across channels.
• “Behavioral” data usage is the right approach
rather than “market segment” data. Remember
twins at the same house hold, have different
interests and behaviors although they are from the
same market segment.
• Improving customers’ active engagement will
increase loyalty that will lead to more revenues.
Here are the Top
Points Were We Can
Empower Your
Business with
Pegasus OE
Customers’ Use Case
& Success Stories
Multiple use cases and business
scenarios can be discussed directly with
many of these companies during the
POC period
Dashboard relating 6 different sources to enable
decision making for Shipping, Warehouse
capacity, storage condition, Different shipping
quotes, and remote areas supplies needs.
Dashboard, Integration, and verification
completed in 3 days.
XX.X
K
XX.X
x
XX.X
%
XX.X
K
XX.X
K
XX.X
%
Staggering
2 Digits % Monthly
Improvement
XX%
decrease in returns
based on the Project’s
Implementation
Revitalizing Danone’s Egypt
Operations: Returns Decrease
Optimizing Run-outs & Wastage:
Analytics to empower decision making
Ultra-Fresh &
Bakery focus
Delivered a comprehensive 360-
degree view of Products
Performance with multiple scenarios
to optimize reordering points and
eliminate wastage and run-outs
ongoingly related to customers
behavioral shopping pattern
Optimizing Order to cash Cycle:
From Order Placement to Revenue
Realization Improvement
“Everything”
360 Insight
Delivered a comprehensive
360-degree view of
products, Customers’
Performance, Finance,
Individual Performance,
and overall company
execution
4Sale is poised to
redefines the cutting-
edge data strategy.
Imagine real-time
insights, lightning-fast
decisions, and a
personalized user
experience so seamless,
it sets the industry
standard.
Crafting a Unified, Insight-
Driven Operational Ecosystem
www.Pegasus-OE.com
@PegasusOE
fb.me/PegasusOE
www.linkedin.com/company/pegasus-oe
http://bit.ly/Pegasusyoutube
pegasus_oe
+201225939259
New Cairo, Egypt
Thank You
Reach us on…
Executives Report Measurable
Results From Big Data, But
Challenges Remain
The Analytics Maturity Curve
Value
Maturity
The Analytics Maturity Curve

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[DSC MENA 24] Ahmed_Refaay_- Where to Start Your Data Analytics Journey.pptx

  • 1. Data-Driven culture in Organizations track 20th April, Saturday, 2024 Where To Start Your Data Analytics Journey
  • 2. Brief Summary & Focus Introduction Subject Matter Experts Customers Business Cases Extras Start your Data Journey
  • 3. is the ethos connecting Process Excellence with Digital Transformation
  • 4. Business Consultancy that Fosters Growth, Enhances Processes, and Empowers companies using Digital Transformation Enablers, Data Analytics, And Operational Excellence Methodologies. 8 Years Adding Value Regionally 100% Certified Team Members & Experts 96% Customer Satisfaction 72+ Customers’ Success Stories 60% Process Optimization 40% Digital Transformation
  • 5. Current Practices Percentage of Analyst Time Business Value Data Integration Reporting Analysis Pegasus Enabled Percentage of Analyst Time Data Integration Reporting Analysis Pegasus Reorients your Business to a Greater Value
  • 6. Define Measure Analyze Improve Control & Sustain + Standards, Systems & Benchmarks How Can Pegasus Enable Your Organization + KEY Drivers KEY Indicators Produces Performance Measures Performance
  • 8. Pegasus Operational Excellence Solutions www.pegasus-oe.com It’s no longer the big beating the small …it is the fast beating the slow! Eric Pearson Writer
  • 9. At Pegasus we use multiple Data Technologies and Operational Excellence methodologies together …Yet the real power is our experienced team.
  • 10. Partners & Subject Matter Experts Rawiah Abdallah Scaling & Transformation Dr. Halim Emeira Financial Transformation Rana Amin Digital Transformation Feras Mostafa Supply Chain Optimization Ahmed Refaay Operational Excellence Dr. Nada GabAllah Data Science & AI
  • 11. Ahmed Refaay Earlier Maintenance & Reliability Manager – P&G 1 year Process & Productivity Engineer – P&G 2 years Projects Engineer – EDC 2 years University Teaching Assistant – AUC 1 Semester Factories Quality Assurance Manager 2 Years – P&G Establish Q Systems 35 Employees Achieved Global Record Quality Approved Site Startup EGP XXX Million Projects Dep. Manager 3 year – P&G 8 Engineers+220 Worker Executed $XX Million Projects Engineer Work Process Owner for 7 factories PMP – P&G QMS Auditor – P&G Lean Six Sigma PRB – GE Data Analytics - Cambridge Certifications Education MBA Operations Management (AUC) B. Sc. Mech. Engineering Industrial & Materials Manufacturing (AUC) Factory Operations Manager 1 year – Farm Frites 7 Ops Departments 460 Employees $XXX+ Million Sales Ops per yr Develop Org Leadership Preventive Maintenance Leadership Quality Focused Improvement Work Process Improvement Organization Initiative Management Education & Training TPM Pillars Led Pillars Member of Africa, ME, RCIS & Turkey OPS Analytics & Productivity PRGMs 3 year – GE Healthcare Integrated Big Data Analysis & Operations Score Card Productivity Projects $ X Million Lunched Kenya MOH Metric Ops President Award Club Member eg.linkedin.com/in/ahmedrefaay/ AUC Part time Instructor PMP & Lean Six Sigma, Crisis Mgmt, Ops Mgmt Since 2011
  • 12. Through Ages, People wanted to Know What happened! Explain why did it happen! Predict what will happen!
  • 13. 90% of the data we possess has been generated within the past 4 years. Now, Data can be maintained, saved, integrated, and used. This is the Data & AI age.
  • 14.
  • 15.
  • 16. Performance & Results Financial Gains & Funds Brilliant Visualizations & Dashboards Individuals & Departments Actions and new Changes Impactful Use-Cases driven (Revenue Generate or Loss Eliminate) Collecting data with purpose (clean, useful, meaningful data) Single Source of truth, Data Governance & Consistency Objective, Goals, Strategy, Measures Implementation Business & Technical common language & direction Data-Driven Mindset across all levels & functions Enabled Business with Embedded data insight Right infrastructure and Data Stack Lean Process Optimization Journey Business Functions Integration Empowered Right Talents Experimentation Culture
  • 17.
  • 18. Business Analyst are more concerned with the business implications of the data and the actions that should result. Should the company invest more in one project over another? Business analysts will leverage the work of data Analysts/Science teams to communicate an answer. (Information  Business Decision) Data Analyst examine through data and provide reports and visualizations to explain what insights the data is hiding. Typically they then turn this data over to other teams whose job it is to take this data and act accordingly. (Data  Information)
  • 19. People don’t want to buy a quarter- inch drill …They want a quarter-inch hole Theodore Levitt Economist
  • 20. A good individual can maximize their data capability by Building business acumen first about the topics and business that you work in 0 Learning general process improvement methodologies Empowering others Being technology savvy to harness the power of tools then start focusing on specialized tools & Platforms
  • 21. Being technology savvy to harness the power of tools then start focusing on specialized tools & platforms Learning general process improvement methodologies Empowering others Building business acumen first about the topics and business that they work in 0 • Attend with other departments orientations and business meetings + daily/weekly sync for a period of time. • Understand their goals and objectives • Understand their pains and gains • Lean Six Sigma is a great start as you will learn process mapping, CTQs/CTPs, 6W2H, 5 Whys, Fishbone and many other mini-tools to shape your general process thinking • Your organization’s tools are the top priority • Make it a habit to test and check other tools • Make it a habit to check other business cases • To master the tools, teach and mentor others • The most effective way of moving forward is to synergize with others A good individual can maximize their data capability by
  • 22. A good company can maximize their data usage by Business Cases and Major Milestones to be achieved that directly impact core business values & results Capability Building and Foundational Basics awareness of how the Organization ticks Focused and Directed innovation based on utilization of current setup and newly adapted technologies Having Crystal Clear Goals linked to individuals’ tasks backed by Leadership enablement 0
  • 23. OGSM
  • 24. KPIs should be cascaded from the Management’s Priorities
  • 25. The CEO should focus 80/20 + 4DX Here are the Top Points Were We Can Empower Your Business with
  • 26. Only Select KPI’s that you can have an impact on, control, and accurately reliable. • Measuring Rates are much better than measuring totals or averages • Customers per Week is a much better metric than Total Customers, because it immediately answers the question, "did our marketing efforts succeed this week?" The total will always go up, but the only way the rate goes up is if our marketing efforts are working. Here are the Top Points Were We Can Empower Your Business with
  • 27. Set goals/targets and compare • Total Monthly Recurring Revenue is the big exception we make to the "No totals" rule, and that's because it has a big fat goal associated with it: becoming profitable. • Also totals doesn’t make it actionable from anyone's side. • The Action plan behund the In-process measures is much more important to focus on rather than the KPI itself. Here are the Top Points Were We Can Empower Your Business with
  • 28. Everything revolves around the process • Understand the Overall business strategy • Ensure that everyone get’s it (What does it mean for me and my department) • Define the critical control points to understand how to influence your business • Put the KPIs on the process and the area where the value change, not at the end • Segregate KPIs into Output measures, and in- process measures. If we control the in-process ones, surely the output will be correct • Choose the most important ones to focus on (OGSM) Here are the Top Points Were We Can Empower Your Business with
  • 29. Choosing metrics with clear ownership • Having a metric that's controlled by two different teams is a problem because it lets one team's failure hide in another's success. So it should be split. • RACI is the most effective way. • Personalized / Departmentalized scorecards are highly recommended. • Centralized Team/Product Score card is of great importance to everyone and the company. This is where you Audit and Change action plans. Here are the Top Points Were We Can Empower Your Business with
  • 30. It is all about Customers • Discover what’s most important to each group of “Audience”, then build Traits from a heap of raw data. Subsequently, personalize their experience. • Personalize messages and keep them consistent across channels. • “Behavioral” data usage is the right approach rather than “market segment” data. Remember twins at the same house hold, have different interests and behaviors although they are from the same market segment. • Improving customers’ active engagement will increase loyalty that will lead to more revenues. Here are the Top Points Were We Can Empower Your Business with
  • 31. Pegasus OE Customers’ Use Case & Success Stories Multiple use cases and business scenarios can be discussed directly with many of these companies during the POC period
  • 32. Dashboard relating 6 different sources to enable decision making for Shipping, Warehouse capacity, storage condition, Different shipping quotes, and remote areas supplies needs. Dashboard, Integration, and verification completed in 3 days.
  • 33. XX.X K XX.X x XX.X % XX.X K XX.X K XX.X % Staggering 2 Digits % Monthly Improvement XX% decrease in returns based on the Project’s Implementation Revitalizing Danone’s Egypt Operations: Returns Decrease
  • 34. Optimizing Run-outs & Wastage: Analytics to empower decision making Ultra-Fresh & Bakery focus Delivered a comprehensive 360- degree view of Products Performance with multiple scenarios to optimize reordering points and eliminate wastage and run-outs ongoingly related to customers behavioral shopping pattern
  • 35. Optimizing Order to cash Cycle: From Order Placement to Revenue Realization Improvement “Everything” 360 Insight Delivered a comprehensive 360-degree view of products, Customers’ Performance, Finance, Individual Performance, and overall company execution
  • 36. 4Sale is poised to redefines the cutting- edge data strategy. Imagine real-time insights, lightning-fast decisions, and a personalized user experience so seamless, it sets the industry standard. Crafting a Unified, Insight- Driven Operational Ecosystem
  • 38. Executives Report Measurable Results From Big Data, But Challenges Remain
  • 39. The Analytics Maturity Curve Value Maturity

Editor's Notes

  1. Don’t treat analytics team as a cost center rather treat it as a growth driver Don’t get distracted with your passion to technology, focus on business priorities
  2. Don’t treat analytics team as a cost center rather treat it as a growth driver Don’t get distracted with your passion to technology, focus on business priorities
  3. You don’t need a data scientist on a weekly basis; but you need Process Performance and feedback to optimize on a shiftily basis.
  4. Data Scientist hiring is a sexy job for the hired people and the owner… but do you seriously needed ! Don’t depend/have hopes on incomplete algorisms, don’t depend heavily on prediction models. Everything revolves around business value and focus
  5. Like Driving the car
  6. Like Driving the car
  7. You can’t Improve what you can’t measure ! Analytics is a driving strategy to enhance your operation and work.