Imran Khan is a retail manager with over 10 years of experience in mobile device sales and repair. He holds certificates in repairing various mobile brands from Nokia, Sony Ericsson, Blackberry, Apple, HTC, Samsung and LG. Currently he is the Store Manager at EMS in Saudi Arabia, where he is responsible for administration, sales, inventory management and ensuring Apple standards are met. Previously he held manager and team leader roles at Axiom Telecom and worked as a shop manager for apparel retailer Giordano. He is seeking new opportunities to grow professionally through strong work ethics and dedication.

1. Imran Khan
M +966564129167
raoimranidrees@hotmail.com
Objective
To be associated in a respectablecompany wherein I will beableto grow further professionally through proper work ethics an d
dedication
Education
 GRADUATE IN COMMERCE from University of the Punjab - Pakistan
(B.COM with Advanced Computer Application 2002-2004)
Mobile Skills/ Training Courses
 Diploma in mobile’s repairing
 Certificates from Nokia Academy
 Certificates from Sony Ericson
 Certificates from Blackberry
 Certificates from Apple (ASTO Score 20k and increaseas per traningschedle)
 Certificates from HTC, Samsung and LG electronics
Computer Skills
 Computer operation
 (Advanced Computer Financial Application)
 Computer support and internet
 Complete MS OFFICE XP 2003 .
 MOBILY and Zain SIM CARD ACTIVATION
Experience
 Store Manager at EMS - Pixel Parc – Apple Premium Reseller KSA (Feb 2104- Present)
EMS ( Emitac MobileSolutions ) The global partner of choicein Smartphone and mobility solutionswith an
international footprintin 57 countries and unparalleled market Expertise in Smartphone.
Responsibilities
 Responsible for administration, scheduling and organization of the daily functions of the customer sales
team. Securing that the company standard procedures are implemented in the showroom being handled so as to
keep up with the company's profile.
 Monitors and coordinates front-end cashiering operations; ensures the appropriate disposition and handling of
cash, void authorization and other related cashiering problems or purchase transactions as they arise.
 Participates on shift activities such as housekeeping, shop display maintenance down to shop inventory level
tracking
 Responsible for making sure that Apple Standard FDK store planogramo is maintained at 100%.
 (I managed to maintained 100%)

2.  Store Manager & Acting Retail Area Manager at Axiom Telecom Jeddah
(2012-2014)
Responsiblities
 Sales:To maximisesales in all stores and kiosks through coachingand performancemanagement of Store Teams in
customer service, presentation,promotional activities,and control of costs,stock levels and stock loss.Constantly reviews
sales improvement practice,plans and initiatives,and identifies and exploits any additional opportunities to incr easesales.
Ensures all issues,ideas and recommendations from stores are effectively communicated to the Regional Retail Manager
 Cost control:To manage budgets for staff and stores controllablecosts,and identifies and exploits opportunities to reduce
store/kiosk expenditure, for assigned area. To exploit opportunities to reduce stock loss in area
 Marketing/In store promotions:To ensure all stores implement and execute all promotional activities and directives
on time. Liaises with Marketing Manager and Visual Manager on events calendars.
 Recruitment/ Training/Development: To ensure store vacancies arefilled with competent and high potential
individuals,and actively seeks to fill management/supervisor vacanciesthrough promotion, where possible.Identi fies
areas of improvement and develops and implements trainingschedules to address them. Develops highest standards
of in-storetrainingincludingweekly morning sessions,daily debriefs,productknowledge and on the job coaching.
Contributes to the development of internal succession plansand formulates trainingstrategies to achievethese.
Ensures all staff is fully trained on product knowledge through the assistanceof Service City.
 Store Procedures: To ensure stores action and all required administration procedures areaccordingto Company guidelines
and within deadlines. Ensures effective communication of issues between stores,linemanagement, HR, Financeand
supportdepartments.
Other Responsibilites:
 Managing the overall functioning of the store
 Takes care of the day to day operations
 Make sure his store is meeting the targets and earning profits
 Responsible for maintaining the overall image of the store
 Responsible for managing the assets of the store
 TPS
 ISO
 Mystery shopper
 Customer satisfaction
 Facilitate problem solving and collaboration
 Team Leader at Axiom Telecom (2006 to 2011)
Responsibilities
 To handle 5 location’s (Virgin Mega store in Red Sea, Rushana Mall, Star Avenue, Serafi Mall).
 To create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
 To provide the team with a vision of the project objectives
 To motivate and inspire team members
 To coach and help develop team members
 To facilitate problem solving and collaboration
 To maintain healthy group dynamics
 To coordinate with internal and external customers as necessary
 To help keep the team focused and on track
 To establish meeting times, places and agendas for team
 To achieve the target, ISO score, TPS & AIMS, Quality score
 To provide status reporting of team activities against the program plan or schedule
 Worked in apparel retailer GIORDANO Brand as a Shop in-charge. (2Years)
Responsibilities
 Checking the display and change of items (as per VM instruction)
 Achieving daily /weekly/monthly targets
 Dealing professionally with customers

3. Languages
 Arabic - Native Speaker
 English – Fluent
 Urdu and Punjabi- Fluent
Personal Details
Birthdate : October 22, 1985
Marital Status : Single
Nationality : Pakistani (Born and raised in KSA)
Visa Status : Transferable
License/Others : Saudi DrivingLicense
Reference
Availableupon request.