This presentation briefly introduces the area of community management and discusses some of the challenges faced by companies trying to manage trading partner communities. This presentation goes on to discuss how OpenText Active Community can be used as a collaborative platform to help manage the day to day relationships with suppliers across today’s supply chains. Updated May 2014
The first edition of Allot Cloud Trends Report Allot researched CSP cloud services for SMB and Enterprise markets and analyzed the different make-up of their offerings. Data for this report was collected from over 100 fixed, mobile and converged CSPs around the globe. Download the report here: http://goo.gl/CUXdY6
#enterprisecloud #allotreport
The only certainty is change, so Vodafone has published these Global Trends to help its enterprise customers understand and respond to the issues that will impact their business over the next 2-3 years, wherever they are in the world, and whichever sector or segment they are doing business in.
The Global Trends are:
* Empowering the Workforce
* Smarter Business
* Digitalisation and Disruption
For further information, visit vodafone.com/business or ask your account manager.
Project for Vodafone Italia "Digital Care"
Proposal: introduction of customer support using WhatsApp, targeting young customers (16-30) and justification of this solution.
Task: find ways 1) how can we explain to the young customers the existence of digital care channels? 2) how can we convince them to prefer using those channels instead of the traditional telephone contact?. Justify solution.
Course: Innovation Management.
Want to know more? Copy the link for our in-depth guide: http://bit.ly/2vSZg46
Millions of businesses are embracing cloud, IOT and enterprise mobility to help drive digital transformation. But without the right connectivity in place, organisations are seriously compromising their chances of success. Learn how to harness the trends shaping the future with this SlideShare.
The first edition of Allot Cloud Trends Report Allot researched CSP cloud services for SMB and Enterprise markets and analyzed the different make-up of their offerings. Data for this report was collected from over 100 fixed, mobile and converged CSPs around the globe. Download the report here: http://goo.gl/CUXdY6
#enterprisecloud #allotreport
The only certainty is change, so Vodafone has published these Global Trends to help its enterprise customers understand and respond to the issues that will impact their business over the next 2-3 years, wherever they are in the world, and whichever sector or segment they are doing business in.
The Global Trends are:
* Empowering the Workforce
* Smarter Business
* Digitalisation and Disruption
For further information, visit vodafone.com/business or ask your account manager.
Project for Vodafone Italia "Digital Care"
Proposal: introduction of customer support using WhatsApp, targeting young customers (16-30) and justification of this solution.
Task: find ways 1) how can we explain to the young customers the existence of digital care channels? 2) how can we convince them to prefer using those channels instead of the traditional telephone contact?. Justify solution.
Course: Innovation Management.
Want to know more? Copy the link for our in-depth guide: http://bit.ly/2vSZg46
Millions of businesses are embracing cloud, IOT and enterprise mobility to help drive digital transformation. But without the right connectivity in place, organisations are seriously compromising their chances of success. Learn how to harness the trends shaping the future with this SlideShare.
The Challenge of Wi-Fi: Providing a Consistent Customer Experience over Unlic...accenture
Consumption of mobile data continues to grow. Communication Service Providers (CSPs) and other high-tech companies are aggressively expanding small-cell technologies, and are looking to overcome the limitations of unlicensed spectrum in order to monetize their networks in new ways. As this expansion occurs, more focus needs to be placed on establishing and maintaining a consistent customer experience.
Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
This presentation is on importance on Cloud Computing, Service Delivery Platforms in shaping the service delivery and consumption in a networked world, detailing how cloud and SDP solution providers should address the market requirements and how to sell such solutions to both to Operators and Enterprises, it is generic in nature but applies to specific issues in North America and Latin America.
This is about networked future, that applications ( services) to consumers what will be driving revenue for any business in the future. Connectivity will soon become a commodity, The future is in how one can address end users service demands in a cost efficient, dynamic, efficient and specialized way with evolving technology and requirements of speed and flexibility, and interoperability. On Anywhere, Anytime, Any device.
This Presentation was done to HP CMS Management in January 2013
Introduction to Mobile VAS and MultimediaAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on Mobile VAS research, consulting and training.
This presentation includes topics such as:
Global Trend of Contents Usage
Operators need to focus on VAS
Voice VAS Classification
Key Drivers for Mobile Value Added Services
Key Challenges for Service Providers
Typical VAS Value Chain
Critical Factors for Successfully Launching New Services
Some Operators’ VAS Examples
Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New...Ali Saghaeian
Some of the topics covered in this slide deck:
Mobile VAS and Real time Contextual offers
Go-To-Market Solution for Next Generation Mobile Operators
Superior Monetisation Potential and Freemium Business Models
How to effectively drive Mobile VAS Adoption
Churn Reduction Potential via VAS Offering
Video Content & MNO Business Models
Spectrum of LBS applications for mobile operators with extended Wi-Fi
The Challenge of Wi-Fi: Providing a Consistent Customer Experience over Unlic...accenture
Consumption of mobile data continues to grow. Communication Service Providers (CSPs) and other high-tech companies are aggressively expanding small-cell technologies, and are looking to overcome the limitations of unlicensed spectrum in order to monetize their networks in new ways. As this expansion occurs, more focus needs to be placed on establishing and maintaining a consistent customer experience.
Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
This presentation is on importance on Cloud Computing, Service Delivery Platforms in shaping the service delivery and consumption in a networked world, detailing how cloud and SDP solution providers should address the market requirements and how to sell such solutions to both to Operators and Enterprises, it is generic in nature but applies to specific issues in North America and Latin America.
This is about networked future, that applications ( services) to consumers what will be driving revenue for any business in the future. Connectivity will soon become a commodity, The future is in how one can address end users service demands in a cost efficient, dynamic, efficient and specialized way with evolving technology and requirements of speed and flexibility, and interoperability. On Anywhere, Anytime, Any device.
This Presentation was done to HP CMS Management in January 2013
Introduction to Mobile VAS and MultimediaAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on Mobile VAS research, consulting and training.
This presentation includes topics such as:
Global Trend of Contents Usage
Operators need to focus on VAS
Voice VAS Classification
Key Drivers for Mobile Value Added Services
Key Challenges for Service Providers
Typical VAS Value Chain
Critical Factors for Successfully Launching New Services
Some Operators’ VAS Examples
Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New...Ali Saghaeian
Some of the topics covered in this slide deck:
Mobile VAS and Real time Contextual offers
Go-To-Market Solution for Next Generation Mobile Operators
Superior Monetisation Potential and Freemium Business Models
How to effectively drive Mobile VAS Adoption
Churn Reduction Potential via VAS Offering
Video Content & MNO Business Models
Spectrum of LBS applications for mobile operators with extended Wi-Fi
Please view the PDF. It will show you some of our customers, along with samples of our Custom Kids Menus. JMS Menu Marketing is a Full Service Menu Marketing company that specializes in Custom Kids Menus and Activity sheets for more than a decade. We currently supply Carnival Cruise Lines, Atlantis Paradise Island, Flanagan Foodservice, Sysco Food Services, Performance Food Group, Pizza Hut, T.G.I. Friday’s, Eggspectation, Buffalo Wild Wings, Quarterdeck Neighborhood Grill, The Original Pancake House, Red Hot and Blue BBQ, Hurricane Grill and Wings, Johnny Garlic’s & Tex Wasabi’s(Guy Fieri’s Restaurants), The Hickory Tavern, Too Jay’s and hundreds of other resorts and restaurants across the U.S.
A revolution is under way where businesses and their systems are connecting to digital communities of existing and potential partners. In this world:• Sellers quickly find new business opportunities with a network of purchase-ready prospects
• Buyers efficiently discover new sources of supply and coordinate orders across their supply chains — all in real-time
• Companies can have transparency into payables and receivables to make better working capital decisions
In this session we will investigate the key elements that allow the emerging leaders to embrace the new world of Networked Business, and what steps you must take to continue to flourish.
How First to Value Beats First to Market: Case Studies of Fast Data SuccessVoltDB
In this second installment of our Executive Webinar Series on Fast Data Strategy you will learn how innovative companies in Mobile/Telco, Financial Services, Media & Entertainment, and Internet of Things (IoT) have successfully tapped into the fast data opportunity. You will learn key metrics and evaluation criteria for three case studies that delivered superior value, profitability and growth. Niall Norton, CEO of Openet will outline how leveraging a disruptive database technology dramatically improved competitive differentiation and business operations. To view the webinar recording, click here: http://learn.voltdb.com/WRExecSeries2.html
How to Keep SAP Projects on Schedule with B2B Managed Services Mark Morley, MBA
This presentation discusses how B2B Managed Services can benefit SAP related integration projects. The first part of this presentation reviews the results from a recent ERP related integration research study conducted by AMR Research (Gartner). The second half of the presentation discusses how B2B Managed Services can help companies keep their SAP related integration projects on schedule. Updated May 2014
How GXS Active Community Enhances Community Management StrategiesGXS
This presentation provides a high level overview and introduction to GXS Active Community, a unique collaboration tool for managing the day to day relationships between a company and its supplier community.
OpenText GXS sponsored a study which looked at how today's suppliers were dealing with ever complex supply chain related requests from their customers. The study, entitled Enhancing Customer Centric Supply Chains, was conducted by SCM World and Cranfield University. This presentation discusses some of the key results from the study and then looks at how B2B Managed Services helps to address the challenges faced by customer centric supply chains. Updated May 2014
The goal of this white paper is to demonstrate why the only successful way to approach a major ecommerce project today is to pursue a rigorous "integration first" strategy, rather than relying on traditional procurement methods. Based on our experience helping hundreds of companies achieve their online commerce goals, we'll also provide you with practical, hands-on advice for managing your project and evaluating software using this approach.
IBM Comprehensive Business-to-Partner IntegrationLightwell
Today’s environment demands flexible, well-designed partner and systems integration solutions that can help leverage existing investments, respond more easily to change, cut costs as they improve performance, and enable companies to capitalize on opportunities ahead of their competitors. Discover the benefits of IBM's Comprehensive Business-to-Partner Integration: A Tool for Revenue Growth.
Como criar uma infraestrutura preparada para Covid e outros DesafiosDanilo Bordini
Palestrada apresentada no InteropSummit de 2020 sobre como a #Salesfoce e a #Mulesoft vem ajudando nossos clientes nesses tempos de #covid-19 a serem mais ágeis e invoadores
Overview of major factors in big data, analytics and data science. Illustrates the growing changes from data capture and the way it is changing business beyond technology industries.
This presentation provides an overview of why B2B integration to ERP systems is important for companies. In many cases ERP can be considered to be incomplete without integration to a B2B platform that allows companies to then seamlessly connect to external trading partners. B2B Managed Services can provide the people, skills and resources to integrate ERP and B2B systems together. Updated May 2014
Fact or Fiction – You Can Manage All Your Supplier Information, Transactions ...Tradeshift
Five or six years ago this would have been fiction hands down, and for many companies now, it might as well be. Using multiple disconnected systems, or manual methods, to manage suppliers and all their information, including invoices, purchase orders, and supply chain risk has been the norm. Doing things this way created a bevy of challenges and limitations—information silos, exposure to risk and overall lack of visibility into supplier relationships.
What if you could onboard your suppliers once for procure-to-pay transactions, and in the same place manage supplier master data, plus have access to real-time information helping you to mitigate your supply chain risk?
This webinar with Tradeshift and Riskmethods discusses how to:
Connect to all your suppliers and from one place
Consolidate all supplier related processes and information
Protect your organization from supply chain disruptions and risky suppliers
Get transparency into potential risks across your supply chain
Actually achieve high adoption among internal users and suppliers.
Operators’ Positioning as a Digital Lifestyle Solution ProviderAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Positioning as a Digital Lifestyle Solution Provider.
This presentation includes topics such as:
Service Provider Opportunities & Challenges in the New Digital World
Matching the Customers’ Demands
end-to-end ICT service provision
Digital convergence is driving overlaps
How can Operators become Digital Lifestyle Solution Providers (DLSP)?
Steps to becoming a Digital Lifestyle Solution Provider
How to Build a Successful Digital Services Business
Essentials of Being a Digital Lifestyle Player
This presentation discusses enterprise mobility trends and how a mobile app can bring greater transparency to global supply chains. This presentation also discusses how OpenText developed a mobile order status app for a global CPG company which would allow their customers greater visibility into order based transactions.
Digital Disruption Across Tomorrow's Manufacturing Supply ChainsMark Morley, MBA
This presentation was delivered at the London and Mumbai stops of OpenText's 2015 Innovation Tour. The presentation was updated from the original set of slides that were created for Enterprise World in 2014.
This article for Manufacturing and Logistics IT Magazine discusses how the Internet of Things will help to develop intelligent supply chains in the future.
Enterprise World 2014 - Manufacturing Industry Breakout SessionMark Morley, MBA
This presentation discusses the latest digital disruption related trends across the manufacturing industry and how OpenText's Enterprise Information Management solutions can help manage this digital disruption in the future. This presentation formed the basis of the manufacturing industry keynote session at Enterprise World 2014 in Orlando.
OT - Getting the Most From Your B2B Network - SS14Mark Morley, MBA
This presentation was the keynote delivered at an EDIFICE plenary in Brussels in May 2014. EDIFICE is a European based industry association driving B2B standards across the high tech industry. The presentation discusses how once connected to a global B2B network such as OpenText Trading Grid, how a company can potentially utilise the information flowing across the extended enterprise and hence obtain greater value from a B2B platform, rather than just exchanging transaction based B2B messages. GXS has been a member of EDIFICE for more than 25 years however this was the first time that the attendees had heard of OpenText, so the first few slides provide a high level introduction to the company - Updated May 2014
OT - How IoT will Impact Future B2B and Global Supply Chains - SS14Mark Morley, MBA
This presentation was originally given at an EDIFICE plenary in Brussels in May 2014. EDIFICE is a European based industry association driving B2B standards across the high tech industry. The presentation discussed digital disruption and how the Internet of Things is likely to impact future design of B2B platforms and global supply chains. - Updated March 2015
This presentation provides an introduction to the area of cloud computing. The presentation discusses the evolution of Cloud Computing, along with its benefits, and how B2B integration benefits from being deployed across a cloud environment. Updated May 2014
How Cloud B2B Enables Michelin’s International OperationsMark Morley, MBA
This webinar was prepared with the help of Michelin and discusses how Cloud B2B integration helps to support Michelin’s international operations. The presentation discusses some of the trends across today's manufacturing industry before Michelin discusses how they manage international operations using B2B solutions from OpenText. Updated May 2014
This is my MBA dissertation from 2006. I worked with a UK based space tourism company called Starchaser Industries to help them develop a business plan to enter this new and exciting industry sector. I included extensive competitive analysis with Virgin Galactic who 8 years later are about to launch their own service in late 2014. I undertook extensive surveys to get public reaction to private space tourism launches and looked at whether there was scope to launch a sounding rocket business for placing small payloads into low earth orbit. Even though Starchaser has struggled in recent years to raise the capital they need to succeed with the project it proved to be a worthwhile project for myself to understand what it would take to try and launch a new business in a totally new industry sector. Please feel free to down this dissertation.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Hello and welcome to this webinar hosted by GXS. My name is Mark Morley and I look after the product marketing for our Active Community solution. In addition I also look after the industry marketing for the manufacturing sector which encompasses automotive, high tech and general manufacturing.Many companies today are facing a constant challenge of how to effectively manage their trading partner communities. This process is made more difficult when companies have to work with trading partners in different countries across different time zones, speaking different languages and having differing levels of technical expertise.This webinar will provide insights as to why companies should be taking a more strategic look at their community management processes and how a hosted solution such as GXS Active Community can help to streamline and simplify this particular process across your extended enterprise.Before I begin, I would just like to run through a quick agenda.
Many businesses today are under constant pressure to improve the day to day management of their supply chains. In recent years companies have restructured their supply chains due to extensive merger and acquisition activity or whilst undertaking international expansion projects into emerging markets such as Brazil, India or China. The area of community management, sometimes known as Supplier Lifecycle Management, has become increasingly important over the past couple of years especially as companies are working with trading partners across different time zones, languages and cultures. Being able to effectively manage trading partner communities is an on going challenge. This is mainly due to:Companies will typically store trading partner contact details across multiple business systems, which means that there is often no single, reliable source of information relating to each and every trading partner. Trading partner information can become out of date very quickly, which can lead to less efficient supply chain communications.Many companies have struggled to automate their supplier setup and registration process and instead rely on a mix of phone calls, faxes, emails and face to face meetings. Being able to automate this setup and registration process through a more structured and methodical approach can significantly reduce the time it takes to on board new trading partners, irrespective of where they may be located in the world.Companies are trying to introduce increased flexibility into their supply chains so that they can scale production, deliveries or services according to the demand. Therefore being able to on board trading partners quickly is becoming a key objective for many companies so that they can respond more quickly to changing consumer demand. Many companies are keen to leverage low cost sourcing locations such as India for example, however on boarding suppliers in these locations can be expensive. So automation of the on boarding process becomes even more important as it can reduce the time and money associated with community management related processes.Over the past couple of years, numerous natural disasters have impacted global supply chains, being able to respond quickly during a time of crisis is incredibly important. Whether trying to identify alternative suppliers or simply being able to assess the state of a supply chain during a period of disruption, having a centralised approach to community management becomes even more important to a business.ERP systems are at the heart of many companies and ensuring that they have clean and accurate data passing through them is incredibly important. If ERP systems are able to work from a single source of supplier information, may be through some form of integration between the community management platform and the ERP system then a company will realise significant benefits, I will discuss more on this later in the presentation.Finally, many businesses today, both global and local, have to fight their way through a constant stream of legal and regulatory compliance issues. Ensuring that trading partners comply with these regulations is becoming increasingly difficult to manage. For many companies, ensuring compliance across a supplier community can be a very labour intensive process.
The introduction of new compliance procedures is presenting many companies with the problem of how they ensure their trading partner community can adhere to these procedures.For example during a period of supply chain disruption, how can a company quickly reach out to their trading partner community to not only check on their status and continued ability to provide materials, but assess the broader condition of a supply chain across a geographical region? Implementing rapid deployment community management procedures will allow a company to ensure supply chain resilience. Many governments are clamping down on the use of conflict minerals across global supply chains, how can a company ensure that a supply chain is conflict mineral-free? Proven community management tools will allow a company to engage with every trading partner across their supply chain so that they can complete one of the government approved assessment processes. For example, the new Dodd-Frank law was introduced to ensure that every company submitting a filing to the SEC in North America in 2014 has no conflict minerals across their supply chain. Improving Corporate Social Responsibility is on the agenda of nearly every CEO around the world and the use of community management tools can ensure immediate delivery of any current or future compliance initiative announcement to a trading partner community.Finally, adhering to any form of regulatory or legal compliance can be a lengthy process for many businesses. Community management tools can improve the rate of compliance to such initiatives through a mix of regular trading partner communications and data gathering surveys, with or without closed loop tracking of the outreach efforts and their results. A cloud based approach to community management can, for example, simplify the exchange of health and safety certificates, REACH & RoHS compliance and sustainability related information. I will expand on each of these areas in a separate presentation.
So how can companies address the community management and regulatory and legal compliance issues highlighted on the previous few slides?GXS Active Community is an enterprise level community management tool that delivers people and process solutions across a supply chain. Active Community essentially helps to align people and process with transactional B2B. After all, for more and more businesses, improving the person to person interactions across a supply chain is becoming just as important as ensuring that companies can exchange business documents electronically.The platform uses a combination of centralised contact management and mass communication tools to allow a company to reach out to their trading partners anywhere across a supply chain. When using this platform, the EICC reporting tool could either be distributed as an email attachment or it could be replicated within the platform’s built in survey module. Therefore any company that has to comply with the new conflict minerals reporting process will be able to ensure that all their supply chain contacts are not only up to date but more importantly have full traceability over which suppliers have actually completed their submission. Any trading partner that fails to complete their assessment for any reason will automatically be sent a reminder email thus allowing you to significantly improve response rates and ensure that a SEC filing is completed on time.
Active Community is part of a much broader suite of community management tools from GXS which together help to automate a data network and a people related network.From a B2B point of view GXS offers a suite of enablement tools to allow a company to exchange B2B documents with suppliers of any size. From web form solutions to Microsoft Excel based solutions, through to desktop EDI and direct integration solutions, no matter what size of trading partner a company is working with, or their technical capability, GXS can help enable 100% of a trading partner community.In addition GXS can help with the on boarding process by applying proven best practices and methodologies that include defining roll out strategies, education and testing connections, basically anything to do with ensuring that suppliers can connect electronically. Even when a trading partner community is on boarded, it doesn’t stop there as GXS also offer 24/7 multi lingual support services to help ensure that any potential problems can be addressed immediately.
So what exactly is GXS Active Community?Well, firstly it is not Facebook or LinkedIn for business! It is a highly scalable, cloud based enterprise community management solution.Active Community essentially sits on top of and enhances the core capabilities of GXS Trading Grid, the world’s largest cloud B2B integration platform. Active Community focuses on the people aspect of supply chain management – building business partner profiles and enabling collaboration - whereas Trading Grid focuses on transactional B2B – the exchange of data and documents.
Active Community is made up of a number of core building blocks which help to address specific business issues, such as information management, compliance and community performance.The base platform consists of a community profile directory, basically a database of information relating to both company and contact information. The database is accessed by Hub users through a web-based portal, and contains the tools to assist with day to day interactions with, and overall management of, a supplier community. For example, B2B communications and projects, which I will expand on in more detail in a moment, provide secure web forms and surveys as well as managing community configurations and assigning user permissions. Customers can utilize a comprehensive API which provides the option to integrate with an ERP system such as Oracle or SAP, and finally a new mobile app which provides access to community information on the move. As part of the community building and enablement process, GXS can offer supplementary services such as consulting and data cleansing to ensure the initial data load and ‘getting started’ process is as efficient as possible.Once the base platform is configured then a suite of software-as-a-service or SaaS modules can be added to the platform to bring even greater levels of functionality to a community management environment. I will expand on some of these modules in a moment.
Active Community can be used to address numerous business issues across either buy or sell side communities:From a supplier community management perspective, companies face a number of challenges, namely:Increasing cost to maintain and manage contact and critical company informationMaintaining brand reputation especially when going through some form of warranty recall situationSpeed to onboard new suppliers and grow their businessLack of visibility across the breadth of their supply chain regarding compliance and/or continuityLack of emergency response mechanisms, especially during a period of disruption as highlighted earlier in this presentationRevenue lost through a slow and resource-intensive ramp process, and finallyA variety of legal and regulatory compliance issues associated with supplier chain managementFrom a customer community management point of view, challenges include:Time to onboard and integrate with new customersPoor productivity when working with large-sized communitiesImpact of slower customer enablement on profitabilityInefficient and/or de-centralized operations, lack of standard requirements, global diversity, etc.
Thank you for taking the time to watch this presentation. If you have any questions regarding GXS or our Cloud B2B integration solutions then please contact us via the telephone and website details shown on this slide.Good bye.