Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Positioning as a Digital Lifestyle Solution Provider.
This presentation includes topics such as:
Service Provider Opportunities & Challenges in the New Digital World
Matching the Customers’ Demands
end-to-end ICT service provision
Digital convergence is driving overlaps
How can Operators become Digital Lifestyle Solution Providers (DLSP)?
Steps to becoming a Digital Lifestyle Solution Provider
How to Build a Successful Digital Services Business
Essentials of Being a Digital Lifestyle Player
Mobile Operators' Strategies and Financials in the 4th Revenue Growth CurveAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Operators' Strategies and Financials.
This presentation includes topics such as:
Implications of the 4th wave
Opportunities in the 4th Curve
Opportunities beyond Voice and Data
Case Studied for Revenues from new businesses
4th Curve Application Areas
The four revenue growth curves
Mobile Operator Strategy in the 4th Curve
The Impact of 4th Curve on Operator Financials
ICT and Digital Media Industry
Profitability of business segments
Global Mobile Industry Profit Share
Introduction to Mobile VAS and MultimediaAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on Mobile VAS research, consulting and training.
This presentation includes topics such as:
Global Trend of Contents Usage
Operators need to focus on VAS
Voice VAS Classification
Key Drivers for Mobile Value Added Services
Key Challenges for Service Providers
Typical VAS Value Chain
Critical Factors for Successfully Launching New Services
Some Operators’ VAS Examples
Business of Value Added Services in New Mobile Era: From Strategy and Busines...Ali Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on VAS research, consulting and training.
This presentation includes topics such as:
The mobile 3.0 – The trends for Multimedia Services and Value Added Services
The 4th revenue curve of mobile communication – The business of Value Added Services.
Differences in doing business with Multimedia and Value Added Services than voice, messaging and access (data) services.
Mobile Operator Strategy and implications for the ecosystem
The Impact of 4th curve on mobile operator’s financials
Investing in the 4th Curve
How can Operators become Digital Lifestyle Solution Providers (DLSP)?
Market Positioning as Kids / Family MVNOAli Saghaeian
Please email me "saghaeian [AT] gmail [DOT] com" for any request on MVNO research, consulting and training.
The presentation includes topics such as:
Addressing Kids’ Changing Habits;
Targeting Family / Kids Segment;
MVNO Case Studies & Success Stories;
Business Model & Customer Experience;
Kids Mobile Bundles and Offering.
Next Generation Service Platforms for Multimedia and Value Added ServicesAli Saghaeian
Some of the topics covered in this slide deck:
VoLTE: A Catalyst for Transformation
VoLTE vs OTT Voice Call
Next Generation Wi-Fi Calling
Consumer Use Cases for VoWiFi
WebRTC value-added services and Telco use-cases
IMS Underpinning for Next-Gen Telco Services
Virtualization evolution and roadmap - the path to NFV
Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ R...Ali Saghaeian
The slides cover a broad range of topics, including:
Revenue-Generating VAS services
Operators’ Positioning for New Segments
Stimulating Mobile VAS usage via Sponsored Data
Partnerships with VAS providers
Optimizing Strategies for VAS Bundling
How to Stimulate Awareness and Usage of VAS
Applying Lessons Learnt from the US Market
Telecom Operators’ Investment Strategies in the 4th Revenue Growth CurveAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Telecom Operators’ Investment Strategies.
This presentation includes topics such as:
Investing in the 4th Curve
The Telco Challenge: Data Pipe or Smart Pipe
STRATEGY #1: Connectivity Provider
Key digital services in Mobile
STRATEGY #2: Digital Service Provider
Telco Digital Services Opportunities
STRATEGY #3: Digital Service Enabler
Digital Service Model
4-Phase Evolution to Digital Lifestyle Services
Operators’ Investment in the 4th Curve
Future Telecoms Service Business Models
Strategies for Monetizing Mobile Content, Services and Applications in 4G and...Ali Saghaeian
Some of the topics covered in this slide deck:
Monetizing Mobile Content, Services and Apps
Key Monetization Strategies & Challenges
Building New Business Model for Operators
LTE as the key opportunity for Monetization
Exploring OTT Monetization Opportunities and Services
Monetization Efforts With Mobile Network Geolocation
Recent initiatives in Data Monetization
Mobile Operators' Strategies and Financials in the 4th Revenue Growth CurveAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Operators' Strategies and Financials.
This presentation includes topics such as:
Implications of the 4th wave
Opportunities in the 4th Curve
Opportunities beyond Voice and Data
Case Studied for Revenues from new businesses
4th Curve Application Areas
The four revenue growth curves
Mobile Operator Strategy in the 4th Curve
The Impact of 4th Curve on Operator Financials
ICT and Digital Media Industry
Profitability of business segments
Global Mobile Industry Profit Share
Introduction to Mobile VAS and MultimediaAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on Mobile VAS research, consulting and training.
This presentation includes topics such as:
Global Trend of Contents Usage
Operators need to focus on VAS
Voice VAS Classification
Key Drivers for Mobile Value Added Services
Key Challenges for Service Providers
Typical VAS Value Chain
Critical Factors for Successfully Launching New Services
Some Operators’ VAS Examples
Business of Value Added Services in New Mobile Era: From Strategy and Busines...Ali Saghaeian
Please email me "saghaeian [at] gmail.com" for any request on VAS research, consulting and training.
This presentation includes topics such as:
The mobile 3.0 – The trends for Multimedia Services and Value Added Services
The 4th revenue curve of mobile communication – The business of Value Added Services.
Differences in doing business with Multimedia and Value Added Services than voice, messaging and access (data) services.
Mobile Operator Strategy and implications for the ecosystem
The Impact of 4th curve on mobile operator’s financials
Investing in the 4th Curve
How can Operators become Digital Lifestyle Solution Providers (DLSP)?
Market Positioning as Kids / Family MVNOAli Saghaeian
Please email me "saghaeian [AT] gmail [DOT] com" for any request on MVNO research, consulting and training.
The presentation includes topics such as:
Addressing Kids’ Changing Habits;
Targeting Family / Kids Segment;
MVNO Case Studies & Success Stories;
Business Model & Customer Experience;
Kids Mobile Bundles and Offering.
Next Generation Service Platforms for Multimedia and Value Added ServicesAli Saghaeian
Some of the topics covered in this slide deck:
VoLTE: A Catalyst for Transformation
VoLTE vs OTT Voice Call
Next Generation Wi-Fi Calling
Consumer Use Cases for VoWiFi
WebRTC value-added services and Telco use-cases
IMS Underpinning for Next-Gen Telco Services
Virtualization evolution and roadmap - the path to NFV
Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ R...Ali Saghaeian
The slides cover a broad range of topics, including:
Revenue-Generating VAS services
Operators’ Positioning for New Segments
Stimulating Mobile VAS usage via Sponsored Data
Partnerships with VAS providers
Optimizing Strategies for VAS Bundling
How to Stimulate Awareness and Usage of VAS
Applying Lessons Learnt from the US Market
Telecom Operators’ Investment Strategies in the 4th Revenue Growth CurveAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Telecom Operators’ Investment Strategies.
This presentation includes topics such as:
Investing in the 4th Curve
The Telco Challenge: Data Pipe or Smart Pipe
STRATEGY #1: Connectivity Provider
Key digital services in Mobile
STRATEGY #2: Digital Service Provider
Telco Digital Services Opportunities
STRATEGY #3: Digital Service Enabler
Digital Service Model
4-Phase Evolution to Digital Lifestyle Services
Operators’ Investment in the 4th Curve
Future Telecoms Service Business Models
Strategies for Monetizing Mobile Content, Services and Applications in 4G and...Ali Saghaeian
Some of the topics covered in this slide deck:
Monetizing Mobile Content, Services and Apps
Key Monetization Strategies & Challenges
Building New Business Model for Operators
LTE as the key opportunity for Monetization
Exploring OTT Monetization Opportunities and Services
Monetization Efforts With Mobile Network Geolocation
Recent initiatives in Data Monetization
Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New...Ali Saghaeian
Some of the topics covered in this slide deck:
Mobile VAS and Real time Contextual offers
Go-To-Market Solution for Next Generation Mobile Operators
Superior Monetisation Potential and Freemium Business Models
How to effectively drive Mobile VAS Adoption
Churn Reduction Potential via VAS Offering
Video Content & MNO Business Models
Spectrum of LBS applications for mobile operators with extended Wi-Fi
World’s Best Practices and Success Stories in Launching Multimedia and Value ...Ali Saghaeian
The slides cover a broad range of topics, including:
Key VAS Offerings by Telecom Operators
Success Stories for OTT-Telco Collaboration
World’s Best Practices in launching New Voice Technologies
Best Practices for RCS-based Services
Successful launches of VoLTE and VoWiFi
Operators' Approach in emerging Vertical Markets
Mobile Voice and Messaging: Global Trends and AnalysesAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Voice and Messaging.
This presentation includes topics such as:
Analysis of Growth Curves in Mobile
Telco Voice Standards and Roadmap
Mobile Voice Revenue Growth Curves
Global VoLTE and VoWi-Fi Market
Messaging Case Studies Worldwide
Cannibalization of Voice and Messaging
OTT Messaging Traffic Worldwide
OTT Role in Telco’s Business Revolution
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
Mobile VAS and Multimedia Ecosystem and Value‐Chain over 4G and 4.5G Network ...Ali Saghaeian
The slides cover a broad range of topics, including:
4G and 4.5G as the Next Uplift of Growth
The Evolution of Mobile Operators' Business Model
Possible Changes in the Value Chain
How to take the Smart Pipe VAS Strategy
Data as the key to create Competing Value
Key Drivers and Success Factors in Future Networks
Operators' Strategies in the Value Chain
Digital Economy and the Evolving Ecosystem
Exploring Mobile Apps Categories and Successful Mobile VAS and Multimedia App...Ali Saghaeian
Some of the topics covered in this slide deck:
Successful Mobile VAS and Multimedia Applications
Different Mobile App Categories & Functions
Operators’ Mobile App Functions
Top APIs operators could implement
Case Study: Network API Platform
Making the most of enterprise apps
Pros and Cons for Providing Mobile Apps
Deploying Value-Added Service (VAS) Applications over LTE Network as an Advan...Ali Saghaeian
Some of the topics covered in this slide deck:
Telco-OTT voice/messaging applications
App users & heavy users of legacy services
Operator-provided OTT-like communications app
Value of the messaging market and the level of threat from OTT
Operators rating their performance against OTT Players
Apps as multi-modal communication platforms
Important Factors in an OTT Service Package
Developing Multimedia and Value Added Services (VAS) on 4G and 4.5G for Telec...Ali Saghaeian
The topics covered in this master slide deck:
* Mobile VAS and Multimedia Ecosystem and Value‐Chain over 4G and 4.5G Network: Key Drivers and Critical Success Factors
* New Service Development and Service Delivery Innovation in Mobile VAS and Multimedia
* World’s Best Practices and Success Stories in Launching Multimedia and Value Added Services
* Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ Revenues
* Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New Mobile Generations
* Exploring Mobile Apps Categories and Successful Mobile VAS and Multimedia Applications
* Strategies for Monetizing the Mobile Content, Services and Applications in 4G and 4.5G Market
* Value Creation and Customer Experience Management in Mobile VAS for an Enhanced Customer Journey
* Deploying Value-Added Service (VAS) Applications over LTE Network as an Advantage against Over-The-Top (OTT) Players
* Next Generation Service Platforms for Multimedia and Value Added Services
* Offering Rich Communications Services (RCS) as a Multimedia Application to combat OTT Competition
* Applications of Internet of Things (IoT), Big Data and Cloud Services in 4G-based Mobile VAS
Global Perspectives to Mobile Access and DataAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Access and Data.
This presentation includes topics such as:
Mobile Access Revenue Growth Curves
New Evolving ECO System
Mobile Infrastructure Evolution
4G-LTE Global Service Status
How can 4G Grow the Revenues
Case Studies of Growth in Data revenues
Core Revenue Trends – Mobile Data
Industry Growth Drivers: Mobile Data and OTTs
New Service Development and Service Delivery Innovation in Mobile VAS and Mul...Ali Saghaeian
The slides cover a broad range of topics, including:
Digital Transformation for Mobile Operators
Operators’ Value in New Service Development
Most popular lines of Business by 2017
Service Delivery Innovation in Mobile VAS and Multimedia
New Rules of Consumer Engagement by Developing New Services
Service Providers’ Perspective in Service Delivery Innovation
Standard Ecosystem for Future Communications Services
Mobile Value Added Services (MVAS) is indeed a mounting Industry. In this time of economic recession, this industry stands strong. Investments flowing in this sector are enormous.
Value Creation and Customer Experience Management in Mobile VAS for an Enhanc...Ali Saghaeian
Some of the topics covered in this slide deck:
Mapping the Customer Experience and creating Value
Customer experience as an ecosystem play
Top business and process challenges for customer experience programs
Deepen engagement over the lifecycle of the customer
Importance of Self Service in better customer experience
Objectives for Customer Experience Management (CEM)
Comparing Traditional Customer Service vs. Next Gen Proactive Support
Mobile vas markets, applications, and opportunities third edition - Reports...Reports Corner
Mobile Value-added Service (VAS) applications represent a key aspect to the ongoing success of mobile network operators and everyone in the mobile communications value chain. With core services, such as bear voice and data communications becoming commodity offerings, wireless service providers are dependent on VAS applications to drive additional revenue and improved margins.
https://www.reportscorner.com/reports/15019/Mobile-VAS-Markets,-Applications,-and-Opportunities---Third-Edition/
Applications of Internet of Things (IoT), Big Data and Cloud Services in 4G-b...Ali Saghaeian
Some of the topics covered in this slide deck:
Market Opportunities for Cloud Monetization
Business Model for Big Data
Big Data Monetization and Transformation
Possible Strategies in M2M / IoT / Digital Services
Sigfox: A global network just for things!
Applications for Internet of Things (IoT)
Exploiting 5G for Advanced IoT
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telecom strategy review 2015: Europe (part 2)tmtventure
Orange SA, Telenor Group, Vimpelcom, Vodafone, Deustche Telecom, Telefonica and other leading European telecommunication companies.
2nd part of global telecoms strategy review. Total companies to be reviewed is about 16-18. We looked through their reports, interviews and made our own view on their strategy.
Feel free to contact us with your commentary or if you've found any mistakes.
Digital Lifestyles Presentation-NCLA 2015Library Nerds
Are you looking for new ways to assist and connect with library users? There are tons of tools and digital services that can broaden your online presence. As more and more people develop digital lifestyles, spending significant time online, librarians can capitalize on this opportunity to connect with and provide services to tech-savvy users and new adults. Users are now living in the cloud with many options to store files, communicate through video, consult health services and engage in online learning to enhance their everyday lives. There are many options available for library staff to increase their understanding and comfort level. Digital natives and digital immigrants alike can improve their tech-savvy customer service skills and their ability to explain digital services and technology to all types of patrons.
Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New...Ali Saghaeian
Some of the topics covered in this slide deck:
Mobile VAS and Real time Contextual offers
Go-To-Market Solution for Next Generation Mobile Operators
Superior Monetisation Potential and Freemium Business Models
How to effectively drive Mobile VAS Adoption
Churn Reduction Potential via VAS Offering
Video Content & MNO Business Models
Spectrum of LBS applications for mobile operators with extended Wi-Fi
World’s Best Practices and Success Stories in Launching Multimedia and Value ...Ali Saghaeian
The slides cover a broad range of topics, including:
Key VAS Offerings by Telecom Operators
Success Stories for OTT-Telco Collaboration
World’s Best Practices in launching New Voice Technologies
Best Practices for RCS-based Services
Successful launches of VoLTE and VoWiFi
Operators' Approach in emerging Vertical Markets
Mobile Voice and Messaging: Global Trends and AnalysesAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Voice and Messaging.
This presentation includes topics such as:
Analysis of Growth Curves in Mobile
Telco Voice Standards and Roadmap
Mobile Voice Revenue Growth Curves
Global VoLTE and VoWi-Fi Market
Messaging Case Studies Worldwide
Cannibalization of Voice and Messaging
OTT Messaging Traffic Worldwide
OTT Role in Telco’s Business Revolution
Developing Value Added Services (VAS) and Product Roadmap for Telecoms OperatorsAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Developing Value Added Services (VAS) and Product Roadmap.
This presentation includes topics such as:
Reference framework for VAS product and platform launch
VAS customer value proposition (CVP) design
Service Management Life Cycle
VAS categorization for different business models
VAS function in the organization
Sample VAS Product Descriptions
The framework and Principles to design the product roadmap
Developing Product Ideas and shortlisting for future development
Template for Operator’s 5-year Product Roadmap
Mobile VAS and Multimedia Ecosystem and Value‐Chain over 4G and 4.5G Network ...Ali Saghaeian
The slides cover a broad range of topics, including:
4G and 4.5G as the Next Uplift of Growth
The Evolution of Mobile Operators' Business Model
Possible Changes in the Value Chain
How to take the Smart Pipe VAS Strategy
Data as the key to create Competing Value
Key Drivers and Success Factors in Future Networks
Operators' Strategies in the Value Chain
Digital Economy and the Evolving Ecosystem
Exploring Mobile Apps Categories and Successful Mobile VAS and Multimedia App...Ali Saghaeian
Some of the topics covered in this slide deck:
Successful Mobile VAS and Multimedia Applications
Different Mobile App Categories & Functions
Operators’ Mobile App Functions
Top APIs operators could implement
Case Study: Network API Platform
Making the most of enterprise apps
Pros and Cons for Providing Mobile Apps
Deploying Value-Added Service (VAS) Applications over LTE Network as an Advan...Ali Saghaeian
Some of the topics covered in this slide deck:
Telco-OTT voice/messaging applications
App users & heavy users of legacy services
Operator-provided OTT-like communications app
Value of the messaging market and the level of threat from OTT
Operators rating their performance against OTT Players
Apps as multi-modal communication platforms
Important Factors in an OTT Service Package
Developing Multimedia and Value Added Services (VAS) on 4G and 4.5G for Telec...Ali Saghaeian
The topics covered in this master slide deck:
* Mobile VAS and Multimedia Ecosystem and Value‐Chain over 4G and 4.5G Network: Key Drivers and Critical Success Factors
* New Service Development and Service Delivery Innovation in Mobile VAS and Multimedia
* World’s Best Practices and Success Stories in Launching Multimedia and Value Added Services
* Optimizing Strategies to Stimulate Mobile VAS Usage and Maximize Operators’ Revenues
* Driving Mobile VAS Adoption and Creating a Sustainable VAS Proposition in New Mobile Generations
* Exploring Mobile Apps Categories and Successful Mobile VAS and Multimedia Applications
* Strategies for Monetizing the Mobile Content, Services and Applications in 4G and 4.5G Market
* Value Creation and Customer Experience Management in Mobile VAS for an Enhanced Customer Journey
* Deploying Value-Added Service (VAS) Applications over LTE Network as an Advantage against Over-The-Top (OTT) Players
* Next Generation Service Platforms for Multimedia and Value Added Services
* Offering Rich Communications Services (RCS) as a Multimedia Application to combat OTT Competition
* Applications of Internet of Things (IoT), Big Data and Cloud Services in 4G-based Mobile VAS
Global Perspectives to Mobile Access and DataAli Saghaeian
Please email me "saghaeian [at] gmail.com" for any research, consulting and training request on Mobile Access and Data.
This presentation includes topics such as:
Mobile Access Revenue Growth Curves
New Evolving ECO System
Mobile Infrastructure Evolution
4G-LTE Global Service Status
How can 4G Grow the Revenues
Case Studies of Growth in Data revenues
Core Revenue Trends – Mobile Data
Industry Growth Drivers: Mobile Data and OTTs
New Service Development and Service Delivery Innovation in Mobile VAS and Mul...Ali Saghaeian
The slides cover a broad range of topics, including:
Digital Transformation for Mobile Operators
Operators’ Value in New Service Development
Most popular lines of Business by 2017
Service Delivery Innovation in Mobile VAS and Multimedia
New Rules of Consumer Engagement by Developing New Services
Service Providers’ Perspective in Service Delivery Innovation
Standard Ecosystem for Future Communications Services
Mobile Value Added Services (MVAS) is indeed a mounting Industry. In this time of economic recession, this industry stands strong. Investments flowing in this sector are enormous.
Value Creation and Customer Experience Management in Mobile VAS for an Enhanc...Ali Saghaeian
Some of the topics covered in this slide deck:
Mapping the Customer Experience and creating Value
Customer experience as an ecosystem play
Top business and process challenges for customer experience programs
Deepen engagement over the lifecycle of the customer
Importance of Self Service in better customer experience
Objectives for Customer Experience Management (CEM)
Comparing Traditional Customer Service vs. Next Gen Proactive Support
Mobile vas markets, applications, and opportunities third edition - Reports...Reports Corner
Mobile Value-added Service (VAS) applications represent a key aspect to the ongoing success of mobile network operators and everyone in the mobile communications value chain. With core services, such as bear voice and data communications becoming commodity offerings, wireless service providers are dependent on VAS applications to drive additional revenue and improved margins.
https://www.reportscorner.com/reports/15019/Mobile-VAS-Markets,-Applications,-and-Opportunities---Third-Edition/
Applications of Internet of Things (IoT), Big Data and Cloud Services in 4G-b...Ali Saghaeian
Some of the topics covered in this slide deck:
Market Opportunities for Cloud Monetization
Business Model for Big Data
Big Data Monetization and Transformation
Possible Strategies in M2M / IoT / Digital Services
Sigfox: A global network just for things!
Applications for Internet of Things (IoT)
Exploiting 5G for Advanced IoT
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telecom strategy review 2015: Europe (part 2)tmtventure
Orange SA, Telenor Group, Vimpelcom, Vodafone, Deustche Telecom, Telefonica and other leading European telecommunication companies.
2nd part of global telecoms strategy review. Total companies to be reviewed is about 16-18. We looked through their reports, interviews and made our own view on their strategy.
Feel free to contact us with your commentary or if you've found any mistakes.
Digital Lifestyles Presentation-NCLA 2015Library Nerds
Are you looking for new ways to assist and connect with library users? There are tons of tools and digital services that can broaden your online presence. As more and more people develop digital lifestyles, spending significant time online, librarians can capitalize on this opportunity to connect with and provide services to tech-savvy users and new adults. Users are now living in the cloud with many options to store files, communicate through video, consult health services and engage in online learning to enhance their everyday lives. There are many options available for library staff to increase their understanding and comfort level. Digital natives and digital immigrants alike can improve their tech-savvy customer service skills and their ability to explain digital services and technology to all types of patrons.
The Internet of Things: Are Organizations Ready For A Multi-Trillion Dollar P...Capgemini
The potential of IoT is immense, with a trillion dollar potential. Gartner predicts the lion part of the IoT market to come from Apps and Analytics. New capabilities are needed to take position in IoT. Leaders are now investing in becoming data driven enterprises – IoT bring enablers across an organization.
No More Dumb Pipes: A Communications Service Provider Perspective for Evaluat...CA Technologies
CA Performance Management is a big data collection, warehousing and analytics solution that helps communications service providers maximize return on their network infrastructure investments and lower the cost of network operations.
Learn more about CA Performance: http://bit.ly/1vrQPJB
Intends to provide a description of overall benefits about SDN and NFV in Mobile Network Architecture and its Evolution to 5G. Also, brigs to a discussion some concerns and open questions, such as transport, architecture, standardization, security, performance etc.
Digital Game-Changers for the Communication Service Provider IndustryCognizant
By monetizing data, refining their processes, boosting their technological maturity and proactively responding to subscribers' ever-changing needs and preferences, CSPs can improve their competitive standing vs. non-traditional competitors.
Department of Management-
Positioning is the act of designing the company’s offering and image to make a distinctive place in the mind of the target market or consumer.
,positioning ,process of positioning ,attributes based positioning ,physical characteristics ,types of positioning ,competitors‘ based positioning ,product class ,the cultural symbol approach ,types of positioning errors
Today's globalised economy means your business needs to respond more quickly to a dynamic marketplace. In order to thrive, businesses must improve agility to adopt new growth and market strategies, while supporting a highly mobile workforce at optimal cost. At the same time, they must create a collaborative environment that boosts the productivity and interactions among employees, partners and clients - wherever they may be.
Snapchat is a growing application as such broadcasting, media as well as consumer goods companies are looking at partnerships with through snapchat application.
This webinar showcases how SmartOffice offers smart connectivity solution for businesses. SmartOffice is an innovative single box solution that gives businesses access to Voice, Data, Storage and Apps. With SmartOffice, a business no longer needs to invest in multiple devices or approach multiple service providers to setup a new office or a branch operation. This affordable, reliable, easy-to-deploy solution makes it a perfect decision for those looking to make a smart choice.
Is your digital transformation driving customer experience?James Crawshaw
How Cloud and CX come together to accelerate innovation.
CX as a service – more than a call center from the cloud.
Agile deployment and service models powered by cloud services and API integration.
Knowing about the future of IoT services with Telecom billing softwareVcare Corporation
The telecoms sector, though, stands to gain the most because IoT is so dependent on telecommunications providers. New mobile IoT apps and services provide excellent development potential for mobile operators. IoT is expected to bring approximately $1.8 trillion in revenue for mobile network operators by 2026. This will be a significant boost because telecom billing software income has been increasing recently.
https://www.vcarecorporation.com/blog/how-telecom-billing-software-can-lead-the-future-of-iot-services
Digital Telcos leverage a Cloud ,Software infrastructure and excellent customer service, aimed at disseminating premium services and digital content within a customisable platform, accessible anywhere and on any device.
You sell or intend to sell SAAS or IAAS
no doubt that the role of the traditional channel will be significantly impacted by the rapidly evolving on-demand services market, there is still plenty of room for innovative channel organizations to operate. There are also plenty of opportunities for new channel partners to succeed
The Four Essential Pillars of Digital TransformationIan Thomas
Based on years of practical experience this whitepaper distils four key pillars we have observed time and again in successful digital initiatives, providing a structured foundation for an orderly, end-to-end digital transformation of the enterprise.
Similar to Operators’ Positioning as a Digital Lifestyle Solution Provider (20)
The Four Essential Pillars of Digital Transformation
Operators’ Positioning as a Digital Lifestyle Solution Provider
1. Operators’ Positioning as a
Digital Lifestyle Solution Provider
By ALI Saghaeian
Chief Analyst & Consultant
Telecoms, IT, and Media
Saghaeian [at] gmail.com
2. Objectives
• Understanding the Service
Providers' Opportunities &
Challenges in the New Digital
World
• How to have an integrated ICT
proposition
• How to develop end-to-end ICT
offering
• Learning how to become Digital
Lifestyle Solution Providers
• How to Build a Successful Digital
Services Business
• Brainstorming on
how to make an
operator a Digital
Lifestyle Solution
Provider
Exercise
Saghaeian [at] gmail.com
3. Agenda
• Service Provider Opportunities & Challenges in the New
Digital World
• Matching the Customers’ Demands
• end-to-end ICT service provision
• Digital convergence is driving overlaps
• How can Operators become Digital Lifestyle Solution
Providers (DLSP)?
• Steps to becoming a Digital Lifestyle Solution Provider
• How to Build a Successful Digital Services Business
• Essentials of Being a Digital Lifestyle Player
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4. The New Digital World represents both Opportunities &
Challenges for the Service Provider
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5. Matching the Customers’ Demands
Examples to represent variety & variability
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6. Simplify
supplier
relationships
Cut
operational
costs
Increased
need for
quality and
reliability
The demand side appetite for end-to-end ICT service
provision is driven by four main factors
• Companies are demanding end-to-end managed ICT services
as converged technologies are increasing the complexity of
supplier relationships
• 47% of European companies cited as key driver in
purchasing decision
• Increasing demand for BPO in attempts to cut cost for
- designing, installing and maintaining corporate networks
- non core processes (e.g. billing, administration, HR, …)
• 51% of Euro. Enterprises cited cost cutting as a key driver
• Increasingly recognised that managed services providers
have more experience than in house teams providing
improved quality and reliability
Note:
Source:
Survey results cited based on Forrester interviews with 1003 technology managers in North American and European enterprises
Forrester ‘The State of Enterprise Managed Telecom Services adoption’ Oct 07, Yankee, EITO
Increased ICT
complexity
• Challenges associated with integrating and managing
increasing number of business communication technologies
are prompting organisations to outsource ICT management
One stop solution
for end to end ICT
service
Saghaeian [at] gmail.com
7. Digital convergence is driving overlaps between previously
distinct industries creating a complex new sector,
addressable by Telcos
•Non-Telco players are
entering the Telco
space challenging
traditional business
models
•New addressable
markets being created
due to overlap created
by digital convergence
Telecommunications
ICT Consumer Electronics
Media
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8. 8
Brand
Customer
base
reach
Field
presence
Telco players are well positioned to integrated ICT
proposition as they can rely on multiple existing assets
• The strength of a “trusted” brand is
a guarantee of service assurance in
an ecosystem with ever increasingly
complexity
• Wide access to customer base is
strong lever for cross-selling / up-
selling (scalability as KSF)
• Strong existing push channel / sales
force already in place
Retail
Network
• Network ownership provides
competitive advantage to play
pivotal role in the networked home /
business
Call
centre
Content
mgmt.
expertise
Technical
capability
• Existing call-centers operations
enable extension of customer
service offering and push activity to
new opportunity areas
• Telcos and their media arms are
developing content management
expertise
• In-house technology and digital
marketing capabilities to develop
new services / scout IT or system
integrator partnerships
• Triple / Quad play experience can
be leveraged to create new bundles
and package appropriate revenue
models
Offer
structuring
capabilities
Saghaeian [at] gmail.com
9. Convergence between the IT and Telco sectors and end-to-end ICT
service is breaking down the divide of the traditional value chain
Voice and data Connectivity
Network
services
Infrastructure
services
Application
services
Traditional
communication services
and internet access
• Definition and
implementation of
data transport
solutions
- Traditional
- Innovative (e.g.
Virtual Private
Network)
• Analysis, configuration,
monitoring and
management of the
customers network
infrastructure
(LAN,WAN)
• services: capacity on
proprietary servers
(hosting) or data centre
space for the clients
servers (housing)
• HW and OS
management (traditional
and Web based)
• IT infrastructure
management
- Security
- Disaster recovery and
business continuity
- Storage and back up
- Desktop Mgmt
• Remote management
of standard
applications
• Application
maintenance
• Software as a Service
(SaaS)
• System Integration
• Consulting
Business
Process
Outsourcing
(BPO)
• Externalized
management of
company processes
(e.g. Billing,
Administration. HR,…)
ICT value chain
Infrastructure based Services People based Services
Telco operators IT operators
ICT ServicesCommunication Services
Current market pressures
Saghaeian [at] gmail.com
10. Telco
operator
IT provider
Traditional
ICT services
market
Infrastructure
services
Application
services
Voice
and data
Connectivity
Network
services
Business
Process
Outsourcing
(BPO)
•IT providers acting as the main contractor
-Partner with telco operators (as sub-contractors)
to guarantee infrastructure based services
(connectivity, network platforms, data centres, …)
Evolved ICT
services
market
•Integrated IT and telco offering
-Provides the client with end-to-end ICT solutions
-Strong focus on converged network offerings e.g.
IP telephony, managed networks, mobile
connectivity
-Primarily achieved through JV or acquisition (e.g.
FT acquired Equant rebranded OBS)
Telco
operator
IT provider
1 2 3 4
In this new environment Telco operators are developing end-
to-end ICT offering
Saghaeian [at] gmail.com
11. How can Operators become Digital Lifestyle Solution
Providers (DLSP)?
• Customer vs. User
• Save the customer relationship
• Use privacy/security as competitive advantage
• Separate the 4th curve organization from the mothership
• Change the DNA
• Portfolio management – fail often and cheap. Embrace Beta launch
• Collaboration
• Standards vs. Proprietary
• Build Advocates
To be an effective and a long-term competitor on the 4th curve, operators have
to become the OTT players themselves or have close collaboration with them.
This requires innovation, financial muscles, and a ruthless mindset to capture
its share from the value chain.
Saghaeian [at] gmail.com
12. Customer vs. User
The first step is appreciating that consumers of the 4th curve are not only going to be
the operator’s customers today but also users across all operators and in all countries.
Instead of offering a messaging service to an enterprise customer, the operator can
offer a cross-carrier service and compete at the OTT scale.
Save the customer relationship
It is important for the operator to preserve their customer relationship through VAS
and OTT services.
If they can’t or don’t want to develop their OTT solutions, they should partner with
the players to offer branded solutions or have joint offerings that makes the customer
develop and maintain brand loyalty with the operator.
Use privacy/security as competitive advantage
If the mobile industry isn’t proactive in addressing consumer privacy head-on from a
technical, business, education and compliance perspective, they will lose great
opportunities.
Mobile operators are placed very well in the ecosystem to broker privacy and security
between the user and the app ecosystem as a distinct competitive advantage.
Steps to becoming a Digital Lifestyle Solution Provider (1/4)
Saghaeian [at] gmail.com
13. Separate the 4th curve organization from the mothership
Smart organizations separate 4th curve organization from the mothership and
hire as many Internet employees as possible – the ones that will go work for
Google or Facebook.
The group should be held accountable to results perhaps to even a higher
standard and providing business metrics focused on service innovation, new
customer acquisition and growth.
Change the DNA
Some like Telefonica, Deutsche Telekom, Orange, and AT&T are creating new
divisions and groups to address the OTT threat and opportunity. But there is
significant resistance from the legacy organizations.
They should work with the OEMs to implement and execute on the strategy.
Apple with iMessage is already doing it without the user even realizing it
Steps to becoming a Digital Lifestyle Solution Provider (2/4)
Saghaeian [at] gmail.com
14. Portfolio management – fail often and cheap. Embrace Beta launch
The 4th curve business model doesn’t require everything to be perfected at
launch but rather its functionality and roadmap iterated based on user
feedback.
Location, search, consumer cloud services, advertising, and others are classic
examples where operators had the expertise and the technology much before
the Internet players came to the scene, yet, never paid much attention.
Operators must act like an experienced portfolio manager who can weigh the
risks and have the perseverance to see the vision through fruition.
Collaboration
There are some good case studies in Portugal where operators are
collaborating on an advertising platform or in Czech Republic where operators
are working towards a common payments platform; however, operators have
largely competed with each other.
Success on the 4th curve requires much tighter collaboration between them
than ever before. The reason is simple - scale.
For many of the verticals on the 4th curve, the only way operators can make a
meaningful dent would be to go past their legacy competitive concerns.
Steps to becoming a Digital Lifestyle Solution Provider (3/4)
Saghaeian [at] gmail.com
15. Standards vs. Proprietary
Standards have served our industry well. However, in the apps world,
standards can slow you down. Software solutions by nature are proprietary.
There is a reason Skype doesn’t interoperate with Facetime and Google
Search and Bing don’t talk to each other.
Bigger operators have the scale to launch proprietary solutions while smaller
ones rely on standardized approaches for their customers to benefit from the
same advances.
Build Advocates
Advocacy drives output that is measured in sales. Advocacy helps decrease
acquisition cost and increases life time value of the customer.
Building loyalty is critical to the overall health of future revenues. Operators
should understand advocacy dynamics and launch new programs that instill
brand loyalty.
Steps to becoming a Digital Lifestyle Solution Provider (4/4)
Saghaeian [at] gmail.com
16. How to Build a Successful Digital Services Business
Saghaeian [at] gmail.com
17. Essentials of Being a Digital Lifestyle Player
Become a Digital Lifestyle Player!
Saghaeian [at] gmail.com