This article for Manufacturing and Logistics IT Magazine discusses how the Internet of Things will help to develop intelligent supply chains in the future.
1. Creating intelligent supply chains
Feb 18, 2015 Critical Issues, Process Comments (0)
Mark Morley, Industry Marketing Director for Manufacturing at OpenText, looks at how the Internet of Things (IoT) has the potential to become one of the
most disruptive technologies to impact future supply chains.
Today's supply chains are in a state of transformation. The emergence of the connected or digital consumer is leading companies to place increased pressure on suppliers by
demanding greater customisation of products, swift delivery of goods and an experience that is smooth and seamless. As a result, supply chain operations are being placed at the
heart of delivering a superior customer experience.
To successfully facilitate changing consumer demand, it is becoming increasingly important to have endtoend visibility of shipments across a supply chain. Businesses need to be
able to collect information about the physical location of shipments from the point of manufacture, across the distribution network and on to the point of delivery, so that they can
quickly fulfil orders with greater accuracy and efficiency.
In the past, it was important for organisations to understand the physical flow of goods based on information that had been manually entered into IT systems. However, this had the
potential to be inaccurate or out of date. Today, the introduction of IoT based technologies has the potential to transform end to end visibility across global supply chains. Billions of
connected devices associated with global supply chains will transform the amount of information that can track shipments in real time. Digital information coming from these
connected devices will drive increased levels of pervasive shipment visibility and this in turn will allow organisations to move towards more intelligent value chains.
Exponential Growth in Connected Devices
The exponential growth of connected devices holds the potential to revolutionise the exchange of digital information across the supply chain. Analyst firm IDC estimates there will be
200 billion connected devices by 2020, and Cisco estimates the market size at $14.4 trillion. IoT has many applications in the supply chain, for example warehouse stock levels can
be continually monitored so that stocks can be replenished whenever sensors detect a near out of stock situation. Alternatively 'tagged' goods in a warehouse can help to guide
pickers to their exact location using augmented reality technologies such as wearable devices. For example one German based automotive supplier has created a virtual supply
chain based on IoT technologies which is used to replicate the physical movement of goods from one of their plants. Each shipment has an RFID tag attached to it and these tags
can be read not just in the factory but whilst travelling across third party logistics networks to an end destination in real time.
SAP has built a supply chain demonstrator based on a connected vending machine, using their HANA based technology to monitor consumer buying trends. Not only can the
vending machine recognise each consumer, but based on previous purchasing history it can make real time suggestions for next purchases or offer tailored promotions. The
vending machine also monitors its stock levels and can automatically place orders for new stock to be delivered to the vending machine as required. With a global network of
connected vending machines, confectionery manufacturers for example can analyse consumer buying patterns, or trends across different regions around the world and then
optimise product mix for each machine based on hyperlocal preferences.
In fact big data analytics is widely regarded as a key component of IoT based technologies as every company will need to find a way of analysing information coming from sensors
attached to connected devices. At the ARC Advisory Forum in Orlando in February 2015, the different applications of big data analytics in IoT was one of the key themes of the event.
From an aftermarket supply chain point of view, many of the sessions presented at the ARC forum had a heavy focus on how IoT can help companies implement predictive analytics
to help monitor the performance of remote equipment such as wind turbines or power generation equipment.