More and more workplaces are looking for effective ways to train their staff which doesn’t require them to travel long distances or being away from the organisation for long periods of time. Implementing workplace online training (iWOT) is a natural fit to meet this need, but not all training organisations have the knowledge, skills and experiences to make it happen.
This presentation provides an overview of what is required to implement, support and facilitate workplace online training based on case studies and resources already being used to support this type of training.
1. Implementing workplace online
training
13 February 2014
Allison Miller
Director & Principal Consultant
vanguardvisionsconsulting.com.au
Amy Sim
E-learning Facilitator
2. Leave your mic muted
– Raise hand to
indicate you would
like to speak
Use the Chat box
for
questions, sharing,
comments
My Mood Emoticons
4. Session Overview
• Why is now a good time to implement
workplace online training (iWOT)?
• Is iWOT all the same?
• Tools to support iWOT
• What is the iWOT program?
• How can it support thin markets?
• iWOT key considerations
6. Better infrastructure /
access
• 92% of Australian business have
internet access
• Australian Bureau of
Statistics (2013)
• 79% of Australian homes have
the internet
• Good e-practice guidelines
for disadvantaged learners
in VET (2013)
• 90% of Australians have an
internet-enabled smartphone
Image: Telecommunications - http://en.wikipedia.org/wiki/Telecommunication
• AIMIA Mobile Phone Survey
(2013)
7. Internet is already a game changer
Source: Deloitte Access Economics Pty Ltd (2013) –
http://www.deloitte.com/view/en_AU/au/services/financial-advisory/deloitte-access-economics/05660fd56ab1e310VgnVCM1000003256f70aRCRD.htm
8. Funding opportunities
• Local Governments looking to
up skill in :
• Management
• Project Management
• Government Skills Australia
WELL Funding
• LLN including digital literacy
• http://bit.ly/18NoK0r
Image: Money 01 - http://commons.wikimedia.org/wiki/File:-_Money_01_-.jpg
10. Is all iWOT the same?
E-training
Blended
Individual
Works on own
Class
Works with other learners
what-is-elearning.wikispaces.com
Flipped
Wider community
Works with wider
community
15. Blended
Webinar
• Group
• Recordings
Eportfolio
• Personal learning
space
• Tags
Learning Management
System
• Individual Checklists
• Grade book
Image: by mklpper – Chinese Teacher http://www.flickr.com/photos/mklapper/5812224468/
Image: by HackNY.org - Fall 2010 hackNY Student Hackath - http://www.flickr.com/photos/hackny/5686024942/
17. Flipped
Webinar
• Group
• Recordings
Eportfolio
• Personal learning
space
• Tags
Learning Management
System
• Individual Checklists
• Grade book
Image: by mklpper – Chinese Teacher http://www.flickr.com/photos/mklapper/5812224468/
Image: by HackNY.org - Fall 2010 hackNY Student Hackath - http://www.flickr.com/photos/hackny/5686024942/
19. Building capability in implementing, supporting and
delivering e-Training in the workplace
Supports:
•
•
•
•
Thin markets
Improves learners’ / employers’ training needs
Mapped to 4 TAE units & 2 Enterprise Skills Sets
Meets ASQA requirements for SNR 15 / 16
20. Looking for a training organisation to provide the RPL for
• TAEICR501A Work in partnership with industry, enterprises and
community groups
• TAEDEL402A Plan, organise and facilitate learning in the workplace
• TAEDES503A Design and develop e-learning resources
• TAEDEL501A Facilitate e-learning
• TAESS00007 - Enterprise Trainer - Presenting Skill Set
• TAESS00008 - Enterprise Trainer - Mentoring Skill Set
22. Supporting thin markets:
• Go to the learner without the need to travel
• Reduces time away from the workplace for learners
• Joins individual learners / small groups of learners to
make a larger group
• Reduces learner isolation
• Better retention / completion
• Improves audit requirements
24. Moving to learning-centred methodologies
Image: Father and son fishing - http://commons.wikimedia.org/wiki/File:Father_and_son_fishing_little_boy_helps_his_father_to_fish.jpg
25. Pre-iWOT
Learner needs
Image: Shave me down Make me round - Casey Fleser -- http://www.flickr.com/photos/somegeekintn/3340773556/
Organisational
needs
26. Designing / Developing the iWOT program
Program
Assessment
Learning & Assessment Strategy
Tools
Review / Continuous
improvement
Image: TTV Canon AE-1 Program - https://commons.wikimedia.org/wiki/File:Sticky_wall_at_Program_Evaluation_%26_Design_Workshop_in_Budapest,_2013.jpg
27. Moving from teacher
to facilitator
Image: Metamorphosis frog - http://commons.wikimedia.org/wiki/File:Metamorphosis_frog_Meyers.png
Introduce yourself / Amy – Elearningebusiness eportfolio consultancyWork with prominent universities and VET providersWorkshops / Webinars for ACPET, VELG Training, Wendy Perry & Associates, TAFE NSW, TDC in Victoria, QVDC, TAFE Queensland, Centre of Adult EducationEncourage questions / discussion
The session will cover ….
Discuss with the group:“Why is now a good time to implement workplace online training”?
The internet is a game changer, with a number of industries significantly changing or being ‘broken’, for example :Music industry being changed by ‘peer to peer’ file sharing which significantly impacted the number of retail musiceBooks means that we are seeing less and less bookstoresMurdoch can’t dump his newspaper shares quick enough as it’s a dying industryPlaces like Harvey Norman, Myer etc are feeling the impact of online shoppingDeloitte Access Economics (NBN Business Readiness Survey) is predicting that:One third of business are significantly being impacted by the internet now, with nearly 5 out of 10 businesses feeling some impact (32% + 17%) on the short fuseEducation (and training) will be significantly impacted within the next 5-7 years – better to be ahead of the pack.
Other funding for regional / remote learners???
So is all iWOT the same? – Thumbs UP / DOWN
Draw continuum on whiteboard / flip chartIndividual (learner works on their own) …… Group (learner works with other learners) ….. Community (learner works with a wider network of people)
Implementing
Teacher controlled / led
Teacher / Student controlled led
Student controlled / led
iWOT = PD program which evolved from an identified need in the VET training market to building capability in the ability to implement, support and deliver eTraining in the workplaceEnables the implementation of workplace online training to support: thin training marketsmeet learner /employer needsmeet ASQA requirements – SNR 15/16Mapped to 4 TAE units & 2 Enterprise Skills SetsTAEICR501A Work in partnership with industry, enterprises and community groupsTAEDEL402A Plan, organise and facilitate learning in the workplaceTAEDES503A Design and develop e-learning resourcesTAEDEL501A Facilitate e-learningTAESS00007 - Enterprise Trainer - Presenting Skill Set (Release 1) - http://training.gov.au/Training/Details/TAESS00007TAESS00008 - Enterprise Trainer - Mentoring Skill Set (Release 2) - http://training.gov.au/Training/Details/TAESS00008Program’s connect to the VET Quality Standards (SNR 15 & 16)iWOT participants will collect and analyse relevant data (SNR 15.1/16.2) and effectively consultation with industry (SNR 15.2-15.3) to develop training and assessment programs which meet their clients’ needs (SNR 16.1/16.5)Participants of this continuous professional development will develop the current vocational competencies (SNR 15.4) which will enable them to deliver relevant training programs. Participants will need to involve employers and other key stakeholders in the development, delivery and monitoring of their learners’ training and assessment (SNR 16.4), while enabling learners timely access to current and accurate records of their participation and progress (SNR 16.6).
Mapped to 4 TAE units & 2 Enterprise Skills SetsTAEICR501A Work in partnership with industry, enterprises and community groupsTAEDEL402A Plan, organise and facilitate learning in the workplaceTAEDES503A Design and develop e-learning resourcesTAEDEL501A Facilitate e-learningTAESS00007 - Enterprise Trainer - Presenting Skill Set (Release 1) - http://training.gov.au/Training/Details/TAESS00007TAESS00008 - Enterprise Trainer - Mentoring Skill Set (Release 2) - http://training.gov.au/Training/Details/TAESS00008
Implementing workplace online training
Emerging 21 century learning methodologies/pedagogies for workplace learnersLearning centred - learn to fish, not just give them the fishFlipped learning (flipping who’s controlling the learning)Action-based – work-relatedRelevance and fit for purposeCollaboration - peers, mentors, industry experts etcGiving learners’ a voiceCommunicationContextualised for the workplaceNeed learners to be think, do and interact
Learner needs self-assessmentinterviews/counsellingLLNDigital literacyDigital divideWIIFM Pre-program assessment (Good ePractice Guidelines pg 38)WHS assessment (Working alone, Isolated work & remote work doc by WorkPro)Individual learning planOrg needslinks to workforce development planPain pointsemployer vs industry needs
ProgramInductionOrientationContentEssential over Engaging Existing - ToolboxesThe web / webquestsLearner created content AssessmentEndorsement by industryModerationFormative & SummativeProviding feedbackTrackingRetainingVerifying / Validating the learner Learning & Assessment StrategyClusters of units / Skills sets over individual unitsMapped to unit of competence(s), required knowledge/skills, and critical aspects of assessmentLesson plans - chunking/sequencing/scaffolding of learning Cultural / Ethical / Other considerationsBest tools?ReviewPre/Post evaluationFeedback loopsCollecting data
What changes have to happen?Gilly Salmon’s modelNetiquetteCurating contentSelf-assess your existing vs required skillsYou as a reflective thinker / practitionerYour PDyour individual learning plan2014 iWOT programwork-shadowing, observing building your PLNCoPs
Finding and supporting the workplace support / championManagement buy-in (RTO & workplace)E-standards & accessibilityVET E-learning ToolkitReviewing / changing policies / processesrecord keepingcustomer serviceaudit requirementsTechnical support
Implementation Strategy Scope iWOTSWOT analysis / risk managementInput / endorsement by key stakeholdersMOU / Contracts with workplacesCommunication plan / strategiesEvaluationReportingTimelines
Any digital implementation needs the right technology, the right people with the right skills and attitudes, coupled with the right policies / processes which enable to all to happen to get the ‘digital effectiveness’ of running your business from anywhere.If you don’t have all of these elements balanced you’ll get:Neglect of the service because your people will not be engaged or supported Disappointment if the services doesn’t meet your business needs, andFrustration if people are hindered by restrictive or contradictory policies and processes