This study aims to develop and design an on
-
line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user
-
friendly features th
at will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their fron
t desk
operation course. The researchers
used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed
software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
This project is based on Hotel management .It saves user time in searching a room.The system is useful as it calculates an exact cost of rooms for requested number of days.It saves organization resources and expenses.This system is effective and saves time and cost of users.
Hotel Management with Hibernate MVC Minor Projectjames parmar
The "Hotel Management System" is definition of my fifth-sem minor project and i have created a real time MVC application by using Servlet, JSP, and Hibernate. This application is developed using MVC pattern, where JSP pages acts as view layer, Hibernate and mySql database as the model and servlet as controller layer.
FlightsLogic provides Hotel Reservation System, Hotel Website Software, Hotel XML API to travel agents, tour operators, and travel companies worldwide. Our online hotel reservation system enables travel companies, agents, and hospitality partners to online hotel booking framework rapidly and successfully.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
Limman’s Center Inn Online Reservation and Billing SystemJason Castellano
The Inn industry is a business venture for the owner and a solace for the traveler and/or tourist. A customer can get stranded in the quest to secure a room to pass the night if he has not made adequate plans by the existing system. Through this study, it was realized that for a customer to be guaranteed a room, he or she has to physically come to the inn since the attendants paid more attention to that. He could also send a friend or relative who lives around the neighborhood of the inn to do the booking for him. There is nothing to bond the inn and the customer in person that he has indeed booked for a room. This study took Limman’s Center Inn as its case. It looked at creating an online reservation system to enable customers choose the room they wanted after a virtual tour to guarantee him a room.
This project is based on Hotel management .It saves user time in searching a room.The system is useful as it calculates an exact cost of rooms for requested number of days.It saves organization resources and expenses.This system is effective and saves time and cost of users.
Hotel Management with Hibernate MVC Minor Projectjames parmar
The "Hotel Management System" is definition of my fifth-sem minor project and i have created a real time MVC application by using Servlet, JSP, and Hibernate. This application is developed using MVC pattern, where JSP pages acts as view layer, Hibernate and mySql database as the model and servlet as controller layer.
FlightsLogic provides Hotel Reservation System, Hotel Website Software, Hotel XML API to travel agents, tour operators, and travel companies worldwide. Our online hotel reservation system enables travel companies, agents, and hospitality partners to online hotel booking framework rapidly and successfully.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
Limman’s Center Inn Online Reservation and Billing SystemJason Castellano
The Inn industry is a business venture for the owner and a solace for the traveler and/or tourist. A customer can get stranded in the quest to secure a room to pass the night if he has not made adequate plans by the existing system. Through this study, it was realized that for a customer to be guaranteed a room, he or she has to physically come to the inn since the attendants paid more attention to that. He could also send a friend or relative who lives around the neighborhood of the inn to do the booking for him. There is nothing to bond the inn and the customer in person that he has indeed booked for a room. This study took Limman’s Center Inn as its case. It looked at creating an online reservation system to enable customers choose the room they wanted after a virtual tour to guarantee him a room.
Hotel Extranet Booking System| Hotel Extranet .pptxAryaVarta1
What Is Hotel Extranet?
A hotel extranet is a specialized software platform that allows hotels to manage their room inventory, rates, and availability in real-time. It acts as a central hub where hotels can update their information, set pricing strategies, and connect with online travel agents like us to reach a wider audience of potential guests. In addition, the hotel extranet serves the purpose of simplifying the management of various distribution systems from a single system.
Hotel Extranet is similar to hotel CRS and normally applies to the hospitality and lodge industries. The extranet hotel scheme enables the method to identify several properties within a group of hotels.
Why Is Hotel Extranet Booking System an Integral Tool?
In a digitally driven world, the hotel extranet system stands as a strong tool that empowers hotels to efficiently manage their operations, enhance guest experiences, and drive revenue growth.
A hotel extranet booking system is a web-based platform that enables hotels to manage their inventory and availability across multiple distribution channels. It serves as a central hub for managing hotel bookings, rates, and reservations, and facilitates communication and data exchange between the hotel and various online travel agencies (OTA's), global distribution systems (GDS), and other third-party channels.
Hotel Extranet Software empowers hoteliers, vendors, and partners to streamline their tasks, such as handling their inventory, room rate management, meal plans, images, hotel details, and so on. It furnishes them with access through a unique login and password, where they can check reports and bookings through this online channel. Agents and users also register here to get the best b2b hotel rates from suppliers.
The hotel extranet system redefines the potential of a single hotel chain by connecting many properties. Because of the innovations made possible by the internet, hotel owners may engage consumers and provide them with multiple options. It also helps you with creating and promoting your private inventory, creating your own hotel listings, and competing with current GDS or supplier hotels with your own supplies.
How Does It Work?
The Hotel Extranet System empowers your travel company to link directly to the particular Channel Managers utilized by the hotels you desired to have in your inventory, to get the updated dynamic rates and the availability.
Add or to grant hoteliers access to manage in the Extranet System (with unique login and password), the data (inventory, description, photo gallery, facilities, policies) and the dynamic pricing. The second one is a wonderful option to reduce your employees’ workload.
The hotelier is able to add or less their room inventory and apply the dynamic rate for their room category, period and several more.
https://www.travelopro.com/hotel-extranet-booking-system.php
The increase in mobile traffic and the importance of metasearch engines, the emergence of voice searches and the need to respond to an always-connected user are the main hotel industry challenges for 2019. These are some of the conclusions drawn from the event organized by Roiback, specialist and leader in the management of the direct channel of hotel sales, together with Google and Palladium Hotel Group, during FITUR (the International Tourism Fair held in Madrid, Spain).
RESORT MANAGEMENT AND RESERVATION SYSTEM PROJECT REPORT.pdfKamal Acharya
The project developers created a system entitled Resort Management and Reservation System; it will provide better management and monitoring of the services in every resort business, especially D’ Rock Resort. To accommodate those out-of-town guests who want to remain and utilize the resort's services, the proponents planned to automate the business procedures of the resort and implement the system. As a result, it aims to improve business profitability, lower expenses, and speed up the resort's transaction processing. The resort will now be able to serve those potential guests, especially during the high season.
Using websites for faster transactions to reserve on your desired time and date is another step toward technological advancement. Customers don’t need to walk in and hold in line for several hours. There is no problem in converting a paper-based transaction online; it's just the system that will be used that will help the resort expand. Moreover, Gerard (2012) stated that “The flexible online information structure was developed as a tool for the reservation theory's two primary applications. Computer use is more efficient, accurate, and faster than a manual or present lifestyle of operation. Using a computer has a vital role in our daily life and the advantages of the devices we use.
Assignment 2 Human Resources and Staffing Crisis at Blumberg’s Nu.docxjosephinepaterson7611
Assignment 2: Human Resources and Staffing Crisis at Blumberg’s Nursing Home
Due Week 10 and worth 250 points
Blumberg’s Nursing Home (BNH) is a 100-bed Medicare and Medicaid certified facility in suburban Philadelphia, PA. The administrator recently terminated the facility’s Director of Nursing (DON), receptionist, and dietary aid for inappropriate conduct. They had all been involved in purchasing and using illegal substances on facility grounds. Facility staff, as well as many of the more lucid residents, have found out about the incident.
The charge nurse has been appointed interim DON. The human resource manager has sent a memo to all staff informing them of a mandatory staff meeting to discuss BNH’s code of ethics and to provide additional training on workplace culture. Because federal law requires that there be at least one (1) registered nurse on duty for a minimum of eight (8) hours a day, seven (7) days a week, and that the DON must be a registered nurse (RN) – which the interim DON is not – BNH is out of compliance.
Write a four to six (4-6) page paper in which you:
1. Assess the immediate staffing needs at BNH. Prioritize the order in which BNH should fill the main unstaffed position(s). Justify your selection(s).
2. Considering the reason behind the termination of the employees, formulate a human resources policy that addresses inappropriate conduct in the workplace, the process of reporting inappropriate conduct, and the consequences of violating the policy. Explain your rationale.
3. Per the text, an effective long-term care facility administrator must have both leadership and management skills. Propose at least one (1) way the administrator in this case must demonstrate quality leadership skills, and one (1) way the administrator must demonstrate quality management skills in the aftermath of this crisis so as to improve and maintain staff and resident morale.
4. Recommend a strategy for BNH to use the Quality Indicator Survey to improve administrative practices and ensure future compliance at the facility. Justify your recommendation.
5. Use at least three (3) quality academic resources. Note: Wikipedia and other similar websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
· Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
· Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:
· Differentiate the administrative functions of long-term care practices from those of other healthcare administrative services.
· Identify the factors that have led to the cur.
Tecnología móvil: una de las tendencias clave de los viajes de negocio Miguel Cabrera
La compañía Carlson Wagonlit Travel ha analizado las cinco tendencias clave que están transformando el mundo de los viajes corporativos: el uso de la tecnología móvil en la gestión, la personalización de los desplazamientos, la introducción de la economía colaborativa, las nuevas formas de reserva y las últimas soluciones de pago.
Similar to ONLINE HOTEL RESERVATION AND MANAGEMENT SYSTEM FOR THE COLLEGE OF INTERNATIONAL TOURISM AND HOSPITALITY MANAGEMENT (CITHM) (20)
Computer m
emory is expensive and the recording of data captured by a webcam needs memory. I
n order to minimize the
memory usage in recording data from human motion as recorded from the webcam, this algorithm will use motion
detection as applied to a process to measure the change in speed or vector of an object in the field of view. This
applicat
ion only works if there is a motion detected and it will automatically save the captured image in its designated
folder.
Staying competitive in the IT field
is a challenge. The use of IT certification programs
involves a number of critical issues and implications
for higher educational institutions (HEIs), educators,
administrators, students, and the IT industry. Hence,
there is a compelling need to gather and share IT
certification program data to chart a comparative
analysis across HEIs that are using certification
programs. This study presents a summary of key
findings among the Bachelor of Science in Computer
Science (BSCS) students in the Lyceum of the
Philippines University Batangas’ performance and
satisfaction level in Computer Networking 1, the
first course in the four-course certification program.It
used the descriptive method of research. Respondents
of the study were the 71 BSCS second year students
who took the course during the Second Semester
of SY 2009-2010. Frequency distribution, Pearson R
and weighted mean were used for data analysis. The
performance and satisfactory level the students gave to learning performance in Computer Networking
1 addresses their learning experiences and was an
evidence of the pedagogical richness of the program
and the contribution of the Computer Networking 1
teacher. In conclusion, the course actively engaged the
students and a clear understanding of the subject were
achieved.
E-teaching is an innovative teaching strategy
using the e-learning technology to empower both learners and
teachers thus providing opportunities for superior learning
experiences. The study enhances the education practice of those
teachers handling different graduate programs specifically
those offered by Lyceum of the Philippines University -
Batangas. This study focused on assessing and analyzing the
different important factors pertaining to the readiness and
inclination of the teachers. This involves introduction of
e-teaching on the part of the teachers and e-learning on the part
of the graduate students to their respective programs of study.
The findings revealed that the graduate school teachers are
aware of their vital role in developing effective delivery of
instruction and their openness on the active participation in
conducting classes in an online learning environment. Also, the
university is ready to take the e-teaching program as a mode of
instruction for the Graduate School.
A Transportation Problem is
one of the
most
typical
problems being encountered in many situations
and
it
has
many
practical applic
ations. Many researches had been conducted
and
many methods
had been proposed to solve it. One of the most
difficult challenge in solving the problem deals with inputting a
very large volume of data. With the development of intelligent
technologies, compu
ters had already been used to solved this
problem. This paper presents a method using Genetic Algorithm
(GA) t
o provide a new tool that can quickly calculate the solution
to the Balanced Transportation Problem.
The test results are compared with selected o
ld methods to
confirm the effectiveness of the use of GA. A
mathematical model
was used to represent the GA and be applied to solve it. Finally,
the test results of the model were presented so show the
effectiveness.
This tracer study determined the employment status
of BS Computer Science
Graduates of LPU from 2004-2009. It also assessed t
he relevance of BSCS curricula,
knowledge, skills and work values acquired by the g
raduates relevant to their
employment; identify the personal and professional
characteristics and job placement
of Computer Science graduates and the school relate
d factors associated with their
employment. The findings of the study served as the
basis of the researcher to
improve, update or enhance the curricula of BSCS pr
ogram to make this more
responsive to the needs of fast changing technology
.
There were 85 percent of the surveyed respondents w
ho were gainfully employed;
majority have professional, technical and superviso
ry position, landed on their first
job related to their course completed, obtained the
ir first jobs in less than 1 year;
stayed in their first job more than 1 year, career
challenge, salaries and benefits are
the prime reasons for changing the job and lack of
work experience is the number 1
problem they encountered when looking for a job.
Information Technology and communication skills dev
eloped by LPU were
considered very much useful to the present work of
the respondents. Work related
values like love for God, supportiveness, courage,
tolerance and perseverance were
also deemed very much useful to the present employm
ent of the respondents. The
proposed program of the study focused on academic d
evelopment, employment
opportunity and enhancing leadership capability of
Computer Science graduates.
It is strongly recommended that the graduating stud
ents before graduation must be
given ample time to experience pre – employment exa
minations and interviews.
Faculty development trainings must be given to the
faculty members teaching
professional subjects. As to general Education Subj
ects, Mathematics and Language
subjects must also be strengthened. All Offices and
Departments must continue to
improve their services towards the attainment of ma
ximum customer satisfaction.
The study is an online, computer aided tool that was designed primarily for the conduct of online examination. The system
was created using PHP, a web based scripting language, and MySQ
L as the database software. The system focuses on
the automation of students' examinations; preparation, scheduling, checking and grading. A database is provided for the
storage of exam questions, answers to questions and students' records. The system allo
ws instructors to create an exam
by entering questions with its corresponding answers into the database. Instructors are provided with three options on the
type of exam; these include, True or False, Multiple Choice and Fill in the Blanks.
There are three
account types based on the intended users. One is the Administrator Account; this can be used to create
instructor accounts. It can also be used to delete or suspend other accounts based on activity status. The Instructor
Account allows teachers to create
student accounts and enroll the same. This account can be used also to create,
activate, edit, delete exams and monitor students' performances. The Student Account is for the officially enrolled students
where they can take exams and view scores even from
previous examinations.
This software allows instructors to keep track of students' performances from all exams since the results will be stored in a
database linked to an online system. While taking the online exam, students can choose the number of exa
m questions
that will be displayed on the screen at a given time.
A student can take the exam only on the specified date and time set by the instructor. Ideally, a particular exam should be
taken only once. In cases of retakes due to valid reasons and spe
cial exam considerations, the instructor is given the
option to administer the previously activated exam, edit or create a new set of questions.
One limitation though, this online system is not to be used to compute for the class performance for the final
grade since
this requires other components such as seat works, graded recitations, laboratory activities, etc. This only computes and
shows the scores from previous exams and the average.
This study was conducted in an undergraduate level
with the use of e-learning
particularly in analytic geometry to lessen the com
mon fear of Filipino students to
mathematics. Since teen age students used to engros
s themselves with the use of
technology specifically computers, this study maxim
ized the capability of computers
in reducing math anxiety by teaching mathematics su
bject using e-learning thus
improving student academic performance.
Abstract
—
The main objective of this
study to make the monitoring
procedure trouble-free by
developing a system which would be accessible thro
ugh the internet. Students
will have their own user
accounts which will give them the ca
pability to upload reports and on
-site pictures thereby minimizing
the time and effort spent in going to
and from the company’s location to the university and vice versa.
Similarly, the practicum coordinator of the college will be given their
own accounts to
access, download
and check the updates submitted by the students.
The system will be capable of generating reports of submitted requirements in real-time given that all
data are to be stored in a database
and the process is done online.
This Online Practicum Monitoring System will be used
as a tool to assist the students of all colleges and
the college practicum coordinators in their task
s through the use of a web- based software.
The authors deem that this software will be able to
address the problems identified and eventually
make the monitoring
task more convenient.
Nowadays, there is a demand for novel
drugs to prevent these infections and the emergence
from mutation of microorganisms. Given the rising
incidence of resistance to synthetic antibiotics and in
light of the rising costs of medicines it is well-timed
to search for natural products such as plant derived
antimicrobial drugs to reduce the resistance of
microorganisms. Pandan (Pandanus amaryllifolius),
in addition to synthetic alternatives, has the potential
of antibacterial activity. The antibacterial properties of
established. For that reason, the research proponents
of this study aims to assess the antibacterial properties
of pandan with the end view of providing low cost
of medications and the prevention of resistance. This research analyzed the in vitro activity of pandan
leaves crude extract against bacterial isolates such as
Staphylococcus aureus
ATCC 25923, Escherichia coli
ATCC 25922 and
Pseudomonas aeruginosa
ATCC 27853.
About 1 kilogram of freshly collected pandan leaves
was subjected to water distillation and the filtrate
was concentrated using rotary evaporator. The crude
extract was then used for the phytochemical analysis.
The Minimum Inhibitory Concentration (MIC) and
Minimum Bactericidal Concentration (MBC) of pandan
against the said microorganisms were examined. This
study also determined the stability of pandan as to pH
and temperature.
In 2006, the Commission on Higher Education (CHED)
released CHED Memorandum Order (CMO) no. 14 which changed the
duration of internship training program to six months as opposed to
the previous memorandum order, CMO no. 27 s. 1998 which required
a one-year internship schedule for Medical Laboratory Science (MLS)
students. Thirty-eight graduates of CMO No. 14 s. 2006 from Lyceum of
the Philippines University-Batangas and 13 chief medical technologists
(CMT) or senior medical laboratory staff from identified affiliate-
hospitals were surveyed about their perception on the attainment of the
objectives, as well as the strengths and weaknesses of the said program.
Results show that objectives were achieved even if the duration of the
training period was shortened. The graduate-respondents favored the 6-month internship training program while the CMT preferred the
one year timetable. This study can be used as a pilot study for other
higher education institutions implementing the same CMO and can
be used as a basis for a curricular reform by assessing the different
parameters that were identified in order to enhance further the six-
month internship training program in producing globally competitive
medical laboratory scientists.
A culture medium is said to support the
growth and development of different microorganisms.
Certain bacteria like
Staphylococcus aureus
and
Staphylococcus
epidermidis
entail hemoglobin found in the red blood
cells. Because of its cost effectiveness and availability,
expired human blood is being utilized in some developing
countries. Despite the widely accepted disadvantages of
using human blood as enrichment agent, many laboratories
still opt to use it due to the unavailability of sheep blood
or due to budgetary reasons. This study determined if the
washed expired human blood can be used as an alternative
enrichment agent in the preparation of Blood Agar Plate
(BAP) culture medium in the isolation of
Staphylococcus
aureus
ATCC 25923 and
Staphylococcus epidermidis
ATCC
12228. The cultural characteristics and hemolytic reactions
of the selected microorganisms were recorded, assessed
and compared with their growth in BAP. The stability of
the washed expired human blood was evaluated in terms of temperature and storage period. Results reveal that expired
human blood with washing improved the morphologic and
hemolytic pattern of
Staphylococcus aureus.
The washing of
blood had no effect on
Staphylococcus epidermidis
because it
is a gamma hemolytic bacterium. Both unwashed expired
and fresh human blood produced gamma hemolysis due to
the interferences still present in them. Both washed expired
human blood and washed fresh human blood produced beta
hemolysis. Washed expired human blood could be stored for
seven days and still could be used for microbial culture.
Abstract
- Institutions of higher learning face a new situation on
higher education. It holds some novel threats and presents some
fresh opportunities. Given the uncertainty of the future, collage
and university administrators cannot allow their organizations to
drift. This study assessed the managerial skills development of the
administrators of the five (5) well-established private institutions
of higher learning in Batangas, Philippines. A combination of
descriptive-purposive research design and survey method was used to
determine the managerial dimensions exhibited by the administrators.
Mean, Likert Scale, Analysis of Variance (ANOVA), Pearson Product
Moment Correlation Coefficient and and Bivariate Correlation were
used. There is no significant difference in the assessment of the three
groups of respondents in terms of communication skills and solving
problems effectively. However, there is a significant difference in terms
of self leadership, managing the task effectively, managing the people
effectively, and managing interpersonal relations effectively.
There is
a very high significant relationship among all the managerial skills
dimensions required of the institution administrators using the same
managerial dimensions. The managerial skills of the administrators
have to be enhanced to improve the quality of people in the institution.
The Proposed Executive Development Program and Training Model
are strongly recommended.
Higher educational system has gone through substantial reforms and changes
vis-à-vis curriculum innovation over the past years. The evaluation of a revised program is one of the most relevant courses of action done when curriculum change is
to be implemented. One of the main reasons is that it is a chance for practitioners
to test for themselves if their plan is working. It also serves as an identification of
the strengths and weaknesses of the said intervention. This study was conducted to
assess the results of the implementation of the Bachelor of Science in Medical Labo
-ratory Science program. It employed descriptive survey using two types of self-made
questionnaire, the Likert scale and open-ended type survey. Likewise, data on the
results of the graduates’ licensure examinations and status of employment were also
analyzed and correlated. Eighty two graduates from 2010 to 2012 of the enhanced
Medical Technology program of LPU-Batangas and 13 chief medical technologists
from identified affiliate-hospitals were surveyed about their perception on the at
-
tainment of the objectives, the realization of the core competencies as well as the
supposed strengths and weaknesses of the program. Results showed that objectives
were achieved alongside the significant improvements in the board performance and
employment rate were noted. This study can be used as a pilot study for other higher
education institutions with the same health program. This can also be used as a basis
for a curricular reform by assessing the different parameters that were identified.
Abstract
- A ten-year tracer study of Radiologic
Technology graduates of Lyceum of the Philippines
University SY 1997-2007 using a survey-structured
questionnaire was conducted to examine retrospective
contribution of their education to their current
work. The objectives of the study included the
determination of graduates’ job-placement profile;
how relevant are school-related factors like curriculum,
instruction, faculty; student services; organization
and administration, physical plant, facilities and
laboratories to the job placement; the determination of
what skills developed while at school are considered
useful in meeting the demands of their present work
and the formulation of a program that will enhance
the relevance of the college curriculum and services.
A total of 97/122 (80%) graduates responded where
78% (76/97) are certified licensed radiographers.
All respondents were employed on a full-time basis aligned to the program. The following were found to
be very relevant in meeting the demands of their jobs:
curriculum, instruction, competencies of the faculty,
student services, organization and administrative
services.Furthermore, the intellectual, communication
and interpersonal skills, competencies, and work-
related values they learned and developed while at
school as well as the performance in written and oral
assessment of the employers were considered the most
important contributing factors in seeking employment
after graduation.
Abstract
- The role of medical technologists in the
years due to changes in the laboratory environment.
curriculum is needed to prepare graduates for
changes in laboratory medicine. It is the ultimate
goal of the College to prepare students for career
entry positions as medical technology professionals.
The curriculum should be designed to prepare the
graduates and demonstrate the core competencies
expected of them in the workplace. It is for this reason
that this study was conducted to assess the career entry-
level competencies expected of the graduates of the
College of Medical Technology of Lyceum of Batangas.
Findings of the study served as basis in enhancing the
curriculum to make it more responsive to the needs of local and international healthcare systems. Using
a descriptive method, the respondents were the chief
medical technologists and immediate supervisors of
selected hospitals who have as their staff LB Medical
Technology graduates under the AHSE curriculum
(2002-2006). A total of 77/138 (56%) graduates were
evaluated using a structured type of questionnaire
following a Likert scale with 5 as the highest and one as
the lowest values. The parameters in the questionnaire
were derived from the model formulated from the
various competency-based standards of various local
and international accrediting professional associations.
Abstract
- Curriculum is a crucial component of
any educational process. Curriculum development
and instructional management serve as effective tools
for meeting the present and future needs of the local
and national communities. In trying to strengthen
the quality assurance system in Philippine higher
education, institutions of higher learning were
mandated to upgrade higher education curricular
offerings to international standards. Anchored on
the PMI framework, data were gathered through in-
depth review of documents, interviews with program
coordinators and on-site observation in selected schools
offering Medical Technology program in U.S.A.,
Australia, Singapore, Japan, Thailand and Canada.
The benchmarking results showed that there were
major “plus” and “interesting” points that can be used
as guide in the innovation of the existing Philippine
Medical Technology program and can become the
basis of enabling implementation activities: reform
and improve curriculum structure, content, teaching-
learning strategies and employ competency-based
assessment process.
More from Lyceum of the Philippines University Batangas (16)
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Biological screening of herbal drugs: Introduction and Need for
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Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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ONLINE HOTEL RESERVATION AND MANAGEMENT SYSTEM FOR THE COLLEGE OF INTERNATIONAL TOURISM AND HOSPITALITY MANAGEMENT (CITHM)
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ONLINE HOTEL RESERVATION AND MANAGEMENT SYSTEM
FOR THE COLLEGE OF INTERNATIONAL TOURISM AND
HOSPITALITY MANAGEMENT (CITHM)
Glenda A. Delizo, Mischelle A. Esguerra
Instructor, College of Computer Studies,
Lyceum of the Philippines University, Batangas City, Philippines
glenda.delizo@gmail.com
Instructor, College of Computer Studies,
Lyceum of the Philippines University, Batangas City, Philippines
mischel_32@yahoo.com
ABSTRACT
This study aims to develop and design an on-line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user-friendly features that will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their front desk
operation course. The researchers used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
Indexing terms/Keywords
Online systems, hotel reservation system, hotel management system.
Council for Innovative Research
Peer Review Research Publishing System
Journal: INTERNATIONAL JOURNAL OF COMPUTERS & TECHNOLOGY
Vol 10, No 1
editor@cirworld.com
www.cirworld.com, member.cirworld.com
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I. INTRODUCTION
The Lyceum of the Philippines University with its continuing aim of providing quality education through excellent instruction
and giving better facilities and resources had never stopped giving quality standards that the students should have to be
able to compete locally and internationally.
The College of International Hospitality Management (CITHM) of this institution, one of the province’s pioneer in providing
future hoteliers and restaurateurs, aims to continuously produce topnotch graduates. The college also imbibes in the
students the basic principles and knowledge that will help them in the analysis and understanding of the complexities of
hotel and restaurant business, to produce skilled and knowledgeable chef, food supervisors, hotel managers, reservation
clerks, front desk managers, sales representatives of hotel and other related works.
One of the most important skills that HRM students should have is the knowledge of using an on-line hotel reservation
system. Hotel reservation system has been designed to simplify the task of on-line booking and to enable hotel
businesses to compete in today’s demanding and competitive market. The system provides the customers and clients a
unique, innovative and easy to use interface that improves the way people use the web today. Online users can compare
prices and facilities at different hotels.
Online hotel reservations systems are becoming a very popular method for booking hotel rooms. Travelers can book
rooms from home by using an online security to protect their privacy and financial information.
The researchers believe that the knowledge gained in the development of the system will be an effective tool in providing
the needed IT skills of the students in the industries. It will be beneficial to the University since the use of the system as a
teaching tool will improve the delivery of instruction and prove to be cost-efficient.
II. OBJECTIVES OF THE STUDY
This study aims to develop an on-line hotel reservation system for the College of International Tourism and Hospitality
Management. Specifically, this study has the following objectives:
1. To design an online hotel reservation system for the College of International Hospitality Management.
2. To providefeatures that will familiarize CITHM students with the online hotel reservation system.
3. To evaluate the system and highlight the benefits the system can provide to the college and staff.
III. LITERATURE REVIEW
The application of the Internet in the business world has become a major trend in practice and generated a hot stream of
research in the recent literature. The Internet, as a collection of interconnected computer networks, provides free
exchanging of information. Over 400 millions of computers or more than 400,000 networks worldwide today are
communicating with each other (Napier, Judd, Rivers, and Wagner, 2001). As such, the Internet has been becoming a
powerful channel for business marketing and communication (Palmer, 1999), and for new business opportunities - as it is
often called as "e-business" or "e-commerce" today (Schneider & Perry, 2001). This new e-business or e-commercevirtual
marketplace allows small companies competing with business giants by just having a better web presentation of their
products/services. Under the same wave, online customers can enjoy a wider choice of products or services, more
competitive prices, and being able to buy their favorite items/services from the sellers located thousands miles away. It
provides communication between consumers and companies and throughelectronic data interchange (EDI), buyers and
sellers can exchange standard business transactions such as invoices or purchase orders with remarkable ease.
The hotel industry is certainly full aware of this trend and fully willing to contribute its share in this effort. In fact, the
industry has realized that during those early forays into cyberspace, the industry didn’t view e-booking strategically (many
hotels simply considered online room bookings at the time as a way to pick up additional business by selling distressed
inventory through those online travel agencies), and handed over too much control of inventory and pricing to those third
party online travel agencies.Now the industry is in the unenviable position of trying to take back the reins after early
shopping patterns have been established. While the pressure to sell their inventory rooms online will be continuing, the
industry has developed its new online strategy striving to get a better grip on this emerging marketing channel.
(http://www.iima.org/CIIMA/CIIMA%20V3%20N1%201%20Yang.pdf)
Online system has evolved to be a cornerstone in support of computer software users of all kinds. It is an electronic
interactive system that delivers information to users via telephone lines to personal computers (PCs) or via cables to
terminals. Such a service provides information, usually in text form, about news, education, business, entertainment,
shopping, and more. Some also provide message services and graphic and audio information.
(http://www.britannica.com/EBchecked/topic/429262/online-system)
Online hotel reservations are becoming a very popular method for booking hotel rooms. Travelers can book rooms from
home by using online security to protect their privacy and financial information and by using several online travel agents to
compare prices and facilities at different hotels. People can book directly on an individual hotel’s website. An increasing
number of hotels are building their own websites to allow them to market their hotels directly to consumers. Non-franchise
chain hotels require a “booking engine” application to be attached to their website to permit people to book rooms in real
time. One advantage of booking with the hotel directly is the use of the hotel’s full cancellation policy as well as not
needing a deposit in most situations. (http://en.wikipedia.org/wiki/Online_hotel_reservations)
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Online Hotel Reservation Software (OHRS) is an easy to use arrangement that enables agents and guests to reserve
rooms directly via the internet once they have confirmed availability of rooms in accordance with the itinerary.
OHRS is an efficient and brilliant software, yet it is easy and uncomplicated to use. OHRS grants complete authority and
power on hotel or motel room booking over the internet. This entails that one can accumulate all guest payments; enter
own room descriptions, facilities, rates and allocations into the Reservation System. OHRS also allows to confirm
accommodation in real-time at hotel’s web site and close the sale without more ado.
(http://www.dotcomtechno.com/ohrm.html)
There are several benefits of OHRS. It makes the reservation process computerized and thus helps one to undertake a
large amount of transactions at a low cost. It lets the hotel in charge of over margins and pricing strategy. It enables one to
check available inventory and complete an online booking form making the reservation process more efficient and less
time consuming. The clients can settle the room rates and special offers at no extra cost.
OHRS assists hotel’s guests and agents with different payment options such as credit/debit cards. The system can track
hotel’s performance on a regular basis as all information concerning payments is updated online and sent to the
reservation manager by means of e-mail or mobile messages.
Gatesix Hospitality offers online hotel reservation system development services for lodging industry including Inns, motels
and resorts. Gatesix provides its hotel clients with the highest quality Internet presence as well as a seamless, embedded
online reservation engine that allows for easy navigation for the consumer and greater flexibility for the hotelier. Their
online hotel reservation system, "gRes" was crafted from strategic knowledge of the hotel business and a passionate
commitment to excellence in hospitality services. (http://www.gatesixhospitality.com/online-hotel-reservation-system.php)
BugHotel Reservation System was designed to simplify the task of online booking. It provides users a unique, intuitive and
easy to use interface that improves the way people use the web today. Through personalization and rich features,
BugHotel Reservation System enhances the entire Web experience. BugHotel Reservation System offers an online web
based reservation system for hotels, properties, motels and b&bs at affordable prices. (www.bughotel.com)
Online hotel reservations are also helpful for making last minute travel arrangements. Hotels may drop the price of a room
if some rooms are still available. Large hotel chains typically have direct connections to the airline national distribution
systems. These in turn provide hotel information directly to the hundreds of thousands of travel agents that align
themselves with one of these systems. Individual hotels and small hotel chains often cannot afford the expense of these
direct connections and turn to other companies to provide the connections.
Several large online travel sites are, in effect, travel agencies. These sites send the hotels' information and rates
downstream to literally thousands of online travel sites, most of which act as travel agents. They can then receive
commission payments from the hotels for any business booked on their websites.
Lastly, people can book directly on an individual hotel's website. An increasing number of hotels are building their own
websites to allow them to market their hotels directly to consumers. Non-franchise chain hotels require a "booking engine"
application to be attached to their website to permit people to book rooms in real time. One advantage of booking with the
hotel directly is the use of the hotel's full cancellation policy as well as not needing a deposit in most situations.
To improve the likelihood of filling rooms, hotels tend to use several of the above systems. The content on many hotel
reservation systems is becoming increasingly similar as more hotels sign up to all the sites. Companies thus have to either
rely on specially negotiated rates with the hotels and hotel chains or trust in the influence of search engine rankings to
draw in customers.
The ultimate service provided by these companies to the hotels and the online consumer is that they provide a single
database from which all reservation sources draw immediate room availability and rates. It is very important that hotels
integrate with all the supply channels so that their guests are able to make accurate online bookings.
There are many ways of making the online reservation, most of the online reservation systems use the centralized system
for making the reservation with the hotel directly. The online hotel reservation through the centralized system is just the
tentative reservation, means that a client do not need to pay at the time of reservation and instead pay at the time of check
in or check out.
Stuart (1995) in a study entitled “International Reservations Systems - Their Strategic and Operational Implications for the
UK Hotel Industry”, presented details of the method and results of an investigation of the role and influence of international
reservations systems within the UK hotel industry. The research comprised three questionnaire surveys of the use of
computer reservations systems and distribution services by UK hotels. These were analysed and produced an indication
of general use of systems and the contribution which these currently make to hotel groups and consortia. The work also
included a study of developments in access methods and changes in buyer behavior as observed by representatives of
computer reservation and distribution system, travel agency, hotel representation and intermediary companies.
The case study made by Jiaqin Yang, Jan Flynn and Krista Anderson of Georgia College and State University (2005)
aimed to describe some recent development of e-business application in the hospitality industry ( e.g. travel industry, and
recreational entities) and illustrate with two case studies. One is about a local hotel industry’s effort to use the Internet to
boost its local market. Another describes the operations and its competitive strategy of an emerging online travel agency.
The research objective is to investigate the trends and level of prevalence of application of the Internet in the hospitality
industry focusing on some emerging issues and challenges.
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Casa Intramuros Reservation System was used by CITHM students as a front desk operation simulation only. It has 9
modules which consist of reservation, registration, checking reservation, room orders, billing system, housekeeping, main
panel, reports and user’s module. The system provided hands-on training for the students to explore and know the step by
step procedure in dealing with hotel reservation system. This system is similar with the system developed by the authors
in a way that it provided a hotel reservation and management system.
OPERA System is the MICROS property management system used in many large hotel chains, such
as Travelodge Hotels UK, Hyatt Hotels and Resorts, Rydges Hotels and Resorts, Marriott Hotels, Resorts and
Suites, Radisson Hotels and Resorts (subsidiary of Carlson Companies), the InterContinental Hotels Group and
the Thistle Hotels.Designed to meet the varied requirements of any size hotel or hotel chain, OPERA PMS provides all the
tools a hotel staff needs for doing their day-to-day jobs — handling reservations, checking guests in and out, assigning
rooms and managing room inventory, accommodating in-house guest needs, and handling accounting and billing.
Opera can essentially be the only management software a hotel needs, as it can handle Reservations, Customer Profiles,
Housekeeping Management, Maintenance logs, Cashiering, Accounts Receivable, Agent commissions and third party
interfaces such as Minibar systems or Guest TV. Arrivals and in-house guests are served using the Front Desk features of
the property management software. This module handles individual guests, groups, and walk-ins, and has features for
room blocking, managing guest messages and wakeup calls, and creating and following up on inter-department memos.
IV. METHOD
Research Design
A system is a group of interdependent items that interact regularly to perform a task. A computerized system is developed
through a process called System Development Life Cycle (SDLC).
SDLC is a logical process used by a systems analyst to develop an information system, including requirements, validation,
training, and user ownership. Any SDLC should result in a high quality system that meets or exceeds customer
expectations, reaches completion within time and cost estimates, works effectively and efficiently in the current and
planned Information Technology infrastructure, and is inexpensive to maintain and cost effective to enhance. It adheres to
important phases that are essential for developers, such as planning, analysis, design, and implementation.
The system will be deployed via the Internet.The researchers used Microsoft Web Developer 2008 as a programming
language. Microsoft Visual Web Developer was used to create web sites, web applications and web services using
ASP.NET. It is an Integrated Development Environment (IDE) that provides a set of tools and utilities for developing
ASP.Net 2.0 web applications. It is a part of Microsoft Visual Studio 2005 that can be used to develop powerful ASP.Net
web applications using various tools for developing web applications included in .Net Framework. Visual Web Developer
offers the programmer benefits of productivity and easy web site administration utilities along with wide variety of
improvements that provide much better IDE. Microsoft Visual Studio 2005 Edition includes many improvements that
enable one to create the ASP.Net 2.0 web applications by using pre-built server controls and developing rich user-friendly
features with few lines of code.
Since, the system will handle a large volume of data for creating accounts and hotel reservation it required a large storage
in a form of database. A database is a repository of interrelated data organized by software called Database Management
System (DBMS). For this purpose, the researchers used MySQL Server 2005. MySQL serves as a tool for storing record.
It provides quick access to the data with the combination of Visual Web Developer for the proper display of information.
Further, for documentation purposes, the authors used a tool to aid them in the designing phase. Flowcharts were created
to help in the visual organization of the content and for finding flaws in the process if there is any.
Participants
In the completion of this study, the following people were deemed to play very important roles.
The authors, in particular the developers are responsible for the layout of the entire system and responsible for the coding
and testing. The final output is expected to be user-friendly as possible and easy to access and manage as well.
The end-users are the faculty members and students from the College of International Tourism and Hospitality
Management. The faculty members teaching Front Desk Operations will be the administrator that will be responsible for
adding, editing and deleting user accounts as well as the rooms of the hotel. They will also have the capability to use the
extend reservation button for extending the reservation of the clients and cancelled reservation button for cancelling the
reservations. The students, on the other hand can view the reservations using the View reservation button. It is like a
record keeping tool in order to know when the clients have checked in or when they checked out.
Data Analysis
Part of the design phase was the use of the flowchart that served as schematic representation of the program flow. This
was an important part of the development process since the processes were visually presented for easy understanding.
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V. RESULTS
In the design and development of the “Online Hotel Reservation and Management System for the College of International
Hospitality Management (CIHM)”, the following flowcharts and screen shots aided the researchers.
Figure 1. Home
N
Y
N
N
N
Y
Y
Y
Start
Display Choices
Display HomeIf Choice =
Home
If Choice =
Rooms
If Choice =
Reservation
If Choice =
About Us
Return
Rooms
Reservation
About Us
Figure 1 shows the opening page when the users access the Online Hotel Reservation System. It
shows the major links that allow the user to select options when the system is accessed. It
contains buttons like Home Page, Rooms for viewing the available rooms of the hotel, Reservation
when making reservations and About Us which contains information about the developer of the
system.
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Figure 2. Login
Figure 2 shows the login page wherein the user will input username and password in order to access the
database of the system. The user may login as an administrator, a student and as a client.
N
Y
Input
Username
Input
Password
If Choice =
Log in
If Choice =
Cancel
Login
Function
Return
Start
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Figure 3. Login Function
This figure shows the login function that displays the different types of users who can access the database of the
system. Every user type needs a valid username and password.
N
N
Y
N
Y
Y
N
Y
If username =
**
Password= **
Display
Error
Home Page
If User
Account =
Client
Administrator
Client
If User
Account =
Administrator
Return
Student
If User
Account =
Student
Show invalid
account
Start
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Figure 4. Rooms
Figure 4 shows the sublinks if the Rooms link in the Home page is clicked. It displays the available
rooms of the hotel like Hotel Suite, Premium Rooms and Regular Rooms wherein user can choose from. If the
user selects each room, it will be redirected to reservation button to make reservation.
N
N
N
Y
Y
Y
Start
Display
Choices
If Choice =
Hotel suite
If Choice =
Regular
If Choice =
Premium
Rooms
Return
Reservation
Reservation
Reservation
Display Hotel
Suite
Room Choice =
Premium Room
Room Choice =
Regular Room
Room Choice =
Hotel Suite
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Figure 5. Reservation
N
N
Y
Y
If Choice =
Rooms
Input Check in
Date
Start
Input Check out
Date
Input Rooms
Input User Name
Input Password
E F
If Choice
=Details
Rooms
Details
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Figure 5.1 Reservation (Continued)
Input Last
Name
Input Address
InputCity
Input First
Name
InputState /
Province
Input Country
Input Zip Code
E
F
E
F
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Figure 5.2 Reservation (Continued)
Figures 5, 5.1 and 5.2 display the process of making reservations when the Reservation button on the main page
is clicked. In order to make the reservation, the user need to fill up the necessary information provided to be
registered on the system. At first, the user will be asked to input the desired rooms under the Rooms link. At the
Detail link the user need to input the username and password and the personal information of the user making
the reservation. To confirm the reservation process, the user needs to pay the 10% down payment through credit
cards.
N
Y
Y
N
E
F
Input Email
Input Address
If Choice
=Submit
If Choice
= Next
Return
Input Phone
No.
Payment
Store Information
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Figure 6. Details
Figure 6 displays the details of the reservation process. With this, the user will specify how many occupants will
occupy the room, the type and number of rooms and as well as the length of stay.
N
Y
Input Arrival
Date
Input Length
of Stay
Input No. of
Occupants
Input No. of Rooms
to be Occupied
If Choice =
Close
Reservation
Return
Start
Input Room
Choice
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Figure 7. Payment
This figure shows the payment scheme to be made by the user or the customer in order to confirm the
reservation. The system will compute first the total reservation fee based on the rate of the hotel room and the
length of stay and then get the 10% of this as down payment.
Y
Y
N
N
Display 10%
Registration Fee
If Choice
= Back
Return
Home
Display
Subtotal
Start
Display Tax
Display Total
If Choice
= Next
Reservation
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Figure 8. Administrator
Figure 8 displays the account for the Administrator once the user logged in as an administrator. It contains major
links- Home, Rooms, Reservation, User Management and About Us. User Management allows the administrator to
add, edit and delete accounts of the users who will access the system.
N
N
N
N
N
Y
Y
Y
Y
Y
Start
Display Choices
If Choice =
Home
If Choice =
Reservation
If Choice =
Rooms
Rooms (Admin)
Reservation
(Admin)
If Choice =
User
Management
Return
User
Management
Display Home
If Choice =
About Us
About Us
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Figure 9. Rooms (Admin)
The figure displays the page when Rooms link under the administrator account is clicked. This will enable the
administrator to manipulate the system like inputting suite, price, image and amenities of the hotel. The
administrator can also add, edit, and delete rooms of the hotel.
N
Display Choices
Return
Start
Refresh
If Choice =
Add New
Input Suite
Input Price
Input Image Name
Input Amenities 1
Input Amenities 2
Input Amenities 3
Input Number of
Rooms
If Choice =
Edit
If Choice =
Delete
Add New Room
Edit Room
Delete Room
Refresh
Refresh
Y
N
N
Y
Y
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Figure 10. Reservation (Admin)
Figure 10 shows the cancelling and extending the reservation process under the administrator account. This will
display the information of the client who registers on the system. The administrator only has the capability to
cancel or extend the reservation of the client.
Figure 11. Extend
This figure shows the process of extending the reservation wherein the administrator will update the length of
stay of the guest. Afterwards, if the administrator chooses Close, the page will be redirected to the Reservation
page.
N
Y
N
N
Y
Y
Display Client
Information
Start
If Choice =
Cancel
If Choice =
Extend
Cancel
Reservation
Return
Extend
Input No. of
Days to Stay
If Choice =
Close
Reservation
(Admin)
Return
Start
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Figure 12. User Management
This figure shows the User Management button for the administrator account. In this button, the administrator
can view the username and password of the client who register on the system. The administrator also has the
option to add, edit and delete the information of the client.
Y
Y
Y
N
N
N
Display
Username
Display
Password
If Choice =
Add
If Choice =
Edit
Return
Start
Display
Account
If Choice =
Delete
Display Status
Display User
Access
Add Information
Delete Information
Edit Information
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Figure 13. Student
The figure displays the Student account information which contains links like Home, Rooms, Reservation, View
Reservation and About Us. The student account has the same interface as the administrator account, except the
capability of adding, editing and deleting accounts. It also has the View Reservation button which is the record
keeping tool to determine the clients who have checked in or checked out on the hotel.
Y
Display Choices
If Choice =
Home
If Choice =
Rooms
Reservation
Reservation
If Choice =
View
Reservation
Display Home
Return
Start
If Choice =
Reservation
Reservation
If Choice =
About Us
About Us
Y
N
Y
N
Y
N
Y
N
N
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Figure 14. View Reservation (Student)
The figure shows the View Reservation Button under the student account of the Online Hotel Reservation
System. This will allow the user to view the list of the reservations made. It also displays the date that the
customer has checked in and how long the customer will stay.
Display Client
Information
Start
Return
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Figure 15. Reservation (Client)
This figure shows the page for the client that displays the reservations made, updating the profile or saving new
reservation. The system also saves the information of the client so that when he makes a reservation for the
second time he will no longer register again on the system.
N
N
N
Y
Y
YIf choice =
Update Profile
Display Client
Reservation
Start
Return
If choice =
Save
Reservation
Edit Client Profile
Save New Reservation
If choice =
View
Reservation
Payment (Client)
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Figure 16. Payment (Client)
This figure shows what will be displayed when the client wishes to view the reservations made. The payment
details will be shown and also an option for updating the payment. This is necessary in order to review the
information made by the client before sending it on the system.
N
N
N
Y
Y
Y
Display Client
Payment
Start
Return
If choice =
Update
Retrieve Client
Profile
If choice =
Retrieve
Profile
Save Payment
If choice =
Back
Reservation
(Client)
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Figure 17. Home
The figure shows the Home Page of the Online Hotel Reservation System for CITHM. It contains the four major
links- Home, Rooms, Reservations and About Us.
Figure 18. Login
Figure 18 shows the login page wherein the user will login as admin, student or client.
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Figure 19. Rooms
The figure displays the types of rooms present in the hotel with the corresponding rate per hour and the
amenities. The client can choose from Premium, Terrace or Luxury.
Figure 20. Reservation
The figure shows the reservation process once the user has logged in on the system.
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Figure 21. Details
Figure 21 shows the details of the reservation process wherein the client will choose the type of rooms, the
number of rooms and occupants and the length of stay.
Figure 22. Payment
The figure shows the payment scheme of the hotel reservation system. This is needed for confirmation of the
reservation. The client needs to pay 10% of the reservation as down payment.
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Figure 23. Rooms (Admin)
This page is for the administrator account. As an administrator, he has the control of the system. Under the
Rooms link, the administrator has the capability of adding, updating or deleting rooms, room rates and amenities
of the hotel.
Figure 24. Reservation (Admin)
Figure 24 shows the reservation page for admin. Only the administrator can cancel or extend the reservation
made by the client.
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Figure 25. User Management
The figure shows the user management page under the administrator account. The admin can view the users who
register on the system and he has the capability to add new accounts, and edit and delete the existing accounts.
Figure 26. View Reservation (Student)
The figure shows the View Reservation link under the student account. It displays the reservation information
made by the clients.
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Figure 27. Reservation (Client)
Figure 27 shows the reservation page of the client. The client may wish to check the details of the
reservation before sending it to the system.
Figure 28. Payment (Client)
The figure displays the payment details made by the client. The client can also check the payment details before
sending the reservation to the system.
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VI. DISCUSSIONS
The main purpose of this study was to design and develop an online reservation system that will be used by the faculty
members and students of College of International Hospitality Management for simulation purposes. With the system,
students will be able to experience the real scenario for the jobs related to hotel reservation and management.
Online Hotel Reservation System for the College of International Hospitality Management serves as a tool for the faculty
members to teach their students the basic operations of hotel reservation. It also serves as an aid for the students since
the system will provide additional knowledge and skills on how to operate an online hotel reservation system which is the
trend on most hotel businesses.
Online Hotel Reservation System for the College of International Hospitality Management serves as a tool to improve the
services in the delivery of instruction since faculty members can access the system and they will no longer purchase a
similar system for the students.
For security purposes, the system required a username and password assigned to each account. A system administrator
monitored and supervised the creation of student and client accounts.
VII. CONCLUSIONS
Based on the findings of the study, the following conclusions were drawn within the limitation and scope defined in the
study.
The online hotel reservation system was developed for the College of International Hospitality Management.
The developed software presented features that helped the CITHM students in familiarizing with an online hotel
reservation system.
The developed software served as a tool for the instructors in teaching the basic operations of an online hotel
reservation system to their students.
The developed system also presents features and online security to protect privacy and financial information of
clients.
VIII. RECOMMENDATIONS
After having evaluated the findings of the study, the following recommendations were hereby suggested:
This system should be used by the CITHM students to give further knowledge about online reservation and hotel
management.
Future researchers and developers can add modules and additional features as this system is open for further
improvements and developments because of the fast pacing changes in technology.
A follow up study should be conducted to determine the usefulness and effectiveness of the developed system
upon implementation.
REFERENCES
[1] Aldea et al. (2005) “Computerization of Hotel and Restaurant Management of Auzter’s Plaza” Unpublished Thesis,
Lyceum of the Philippines University
[2] Atienza et al (2004), “Automated Reservation and Billing System of Juan Carlo Caterer, Unpublished Thesis,
Lyceum of the Philippines University
[3] Basco et. al (2007) “Webpage Development of Villa Carmelita Resort” Unpublished Thesis, Lyceum of the
Philippines University.
[4] Business Travel World (July 2005). Online Hotel Reservation SystemRetrieved from ERIC database. (17689182)
[5] Culita et. al (2006) “Reservation System of Midland Pacific Hotel”, Unpublished Thesis, Lyceum of the Philippines
University
[6] Jiaqin Yang, Jan Flynn and Krista Anderson of Georgia College and State University (2005) E-Business Application
in the Hospitality Industry: A Case StudyCommunications of the International Information Management Association,
Volume 3 Issue 1
[7] Napier, H.A., Judd, P.J., Rivers, O.N., and Wagner, S. W. (2001), Create A Winning E-business, Thomson Learning,
Boston, MA.
[8] Online Hotel Reservation Software. (n.d.). In dotcomtechno.com. Retrieved November, 2009 from -
http://www.dotcomtechno.com/ohrm.html
[9] Palmer, J. (1999). "Digital newspapers explore marketing on the Internet", Communications of the ACM, v42, p.33-
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[10] Pringle, Stuart M. (1995) International Reservations Systems - Their Strategic and Operational Implications for the
UK Hotel Industry. PhD thesis, Napier University. (http://researchrepository.napier.ac.uk/2785/
[11] Schneider, G.P. and Perry, J. T. (2001), Electronic Commerce, Thomson Learning, Boston, MA.
[12] Web Development Methodology. (n.d.). In Web Transition.com. Retrieved November, 2009 from
http://www.webtransitions.com/articles/web-development-methodlogy.asp
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http://www.webtransitions.com/articles/web-development-methodlogy.asp
Author’ biography
GLENDA ACORDA DELIZO is working as Information technology instructor at
Lyceum of the Philippines University under the College of Computer Studies. Forfive
years, she has been handling professional subjects like web development, computer
applications, computer programming and multimedia technologies. She finished her
BS in Computer Science at Batangas State University in 1999 and she is currently
finishing her Master of Science in Information Technology at the same university. Her
focused research area includes systems development and multimedia systems. She
is also a member of Philippine Society of Information Technology Educators and
Computer Science Teachers Association (CSTA).
MISCHELLE ASI ESGUERRA is working as college instructor at Lyceum of the
Philippines University under the College of Computer Studies and been teaching for 5
years handling professional subjects like computer applications, programming and
project management. She received her Master of Information Systems (MIS) degree
from University of the Philippines- Open University in 2011 and her BS in Information
Communications Technology from LPU in 2007. Her focused research area includes
systems development, management information system and mobile application
development. She’s also a member of Philippine e-Learning Society (PeLS) and
Computer Science Teachers Association (CSTA). Currently, she’s the department
chair for BS Information Technology.