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Introduction and
Key Concepts
Chapter Study Group
Learning Materials
2
AGENDA
• Introduction
• 1.1 Purpose of the BABOK Guide
• 1.2 What is Business Analysis?
• 1.3 Who is a Business Analyst?
• 1.4 Structure of the BABOK Guide
Introduction and Key Concepts
3
1.1 PURPOSE OF THE BABOK
• Define BA profession with commonly accepted practices
• Globally accepted
• Discuss and define necessary skills
• Among BA practitioners
• Set knowledge and skill expectations
• People hiring or working with BA practitioners
• Framework for all business analysis perspectives
• Analyze change or evaluate necessity for change
• Business analysis applied to
• Projects, enterprise evolvement and continuous improvement
Introduction
Introduction and Key Concepts
4
1.1 PURPOSE OF THE BABOK
• Business analysis beyond project
Introduction
Introduction and Key Concepts
5
1.2 WHAT IS BUSINESS ANALYSIS?
• Enable Change in an Enterprise
• Defining needs and recommend solutions that delivers value to
stakeholders.
• Articulate needs and rationale for change.
• Design and describe the solution.
• Strategic, Tactical or Operational Initiatives
• Understand current state.
• Define future state.
• Determine activities required to move to future state.
Introduction
Introduction and Key Concepts
6
1.2 WHAT IS BUSINESS ANALYSIS?
• Business analysis perspective (Lens)
• Agile
• Business Intelligence
• Information Technology
• Business Architecture
• Business Process Management
• One or many perspectives may apply to an initiative
• BABOK Guide does not represent all contexts for business
analysis or all business analysis disciplines.
Introduction
Introduction and Key Concepts
7
1.3 WHO IS A BUSINESS ANALYST?
• Anyone who performs business analysis activity
• No matter job title or organizational role
• Discover, synthesize, analyze information from variety of sources
• Elicit stakeholder needs, investigate and clarify desires, to
understand issues and causes
• Aligns designed & delivered solution with needs
• Understand enterprise problems and goals
• Analyze needs and solutions
• Devising strategies
• Driving changes
• Facilitate stakeholder collaboration
Introduction
Introduction and Key Concepts
8
1.3 WHO IS A BUSINESS ANALYST?
• Other common job titles
• Business Architect
• Business System Analyst
• Data Analyst
• Management Consultant
• Process Analyst
• Product Manager
• Product Owner
• Requirement Engineer
• System Analyst
• …
Introduction
Introduction and Key Concepts
9
1.4 STRUCTURE OF THE BABOK GUIDE
• Business analysis key concepts
• Define key terms
• Underlying competencies
• Behaviours, characteristics, knowledge, personal qualities
• Techniques
• Means to perform business analysis tasks
• Perspectives
• Various views of business analysis
• Knowledge areas
• Collection of logically, not sequentially, related tasks
Introduction
Introduction and Key Concepts
10
1.4 STRUCTURE OF THE BABOK GUIDE
• Knowledge Areas
• Business Analysis Planning and Monitoring
• Elicitation and Collaboration
• Requirement Life Cycle Management
• Strategy Analysis
• Requirements Analysis and Design Definition
• Solution Evaluation
Introduction
Introduction and Key Concepts
11
Introduction
Introduction and Key Concepts
1.4 STRUCTURE OF THE BABOK GUIDE
12
1.4 STRUCTURE OF THE BABOK GUIDE
• Tasks
• Discrete pieces of work, formally or informally performed.
• A BA task is universally applicable, independent of initiative type.
• Business Analysts may perform non BA activities.
• Tasks are grouped into knowledge areas, may be performed in
any order.
• BABOK® Guide does not prescribe a process.
• A business analysis initiative may start with any task.
Introduction
Introduction and Key Concepts
13
1.4 STRUCTURE OF THE BABOK GUIDE
• Tasks Presentation Format
• Purpose
• Definition
• Inputs
• Elements
• Guidelines/Tools
• Techniques
• Stakeholders
• Outputs
Introduction
Introduction and Key Concepts
14
1.4 STRUCTURE OF THE BABOK GUIDE
• Underlying Competencies
• Not unique to business analysis profession.
• Proficiency in understanding competencies essential to a Business
Analyst’s success.
• Underlying Competencies Structure
• Purpose
• Definition
• Effectiveness measures
Introduction
Introduction and Key Concepts
15
1.4 STRUCTURE OF THE BABOK GUIDE
• Techniques
• Not exhaustive list.
• Techniques may be used as alternatives or in conjunction.
• Adapt or create techniques to suit the situation.
• Techniques Structure
• Purpose
• Description
• Elements
• Usage consideration
Introduction
Introduction and Key Concepts
16
1.4 STRUCTURE OF THE BABOK GUIDE
• Perspectives
• Provide focus to tasks.
• Techniques specific to initiative context.
• Most initiatives engage one or more perspectives.
• Perspectives Structure
• Change Scope
• Business Analysis Scope
• Methodologies, Approaches, and Techniques
• Underlying Competencies
• Impact on Knowledge Areas
Introduction
Introduction and Key Concepts
2.0 Business Analysis
Key Concepts
18
AGENDA
• Introduction
• 2.1 The Business Analysis Core Concept Model (BACCM)
• 2.2 Key Terms
• 2.3 Requirements Classification Schema
• 2.4 Stakeholders
• 2.5 Requirements and Design
Business Analysis Key Concepts
Business Analysis
Planning and
Monitoring
Chapter Study Group
Learning Materials
20
AGENDA
• Introduction
• 3.1 Plan Business Analysis Approach
• 3.2 Plan Stakeholder Engagement
• 3.3 Plan Business Analysis Governance
• 3.4 Plan Business Analysis Information Management
• 3.5 Identify Business Analysis Performance Improvements
Business Analysis Planning and Monitoring
Elicitation and
Collaboration
Chapter Study Group
Learning Materials
22
AGENDA
• Introduction
• 4.1 Prepare for Elicitation
• 4.2 Conduct Elicitation
• 4.3 Confirm Elicitation Results
• 4.4 Communicate Business Analysis Information
• 4.5 Manage Stakeholder Collaboration
Elicitation and Collaboration
Requirements
Life Cycle
Management
Chapter Study Group
Learning Materials
24
AGENDA
• Introduction
• 5.1 Trace Requirements
• 5.2 Maintain Requirements
• 5.3 Prioritize Requirements
• 5.4 Assess Requirements Changes
• 5.5 Approve Requirements
Requirements Life Cycle Management
Strategy Analysis
Chapter Study Group
Learning Materials
26
AGENDA
• Introduction
• 6.1 Analyze Current State
• 6.2 Define Future State
• 6.3 Assess Risks
• 6.4 Define Change Strategy
Strategy Analysis
Requirements
Analysis and Design
Definition
Chapter Study Group
Learning Materials
28
AGENDA
• Introduction
• 7.1 Specify and Model Requirements
• 7.2 Verify Requirements
• 7.3 Validate Requirements
• 7.4 Define Requirements Architecture
• 7.5 Define Design Options
• 7.6 Analyze Potential Value and Recommend Solutions
Requirements Analysis and Design Definition
Solution Evaluation
Chapter Study Group
Learning Materials
30
AGENDA
• Introduction
• 8.1 Measure Solution Performance
• 8.2 Analyze Performance Measures
• 8.3 Assess Solution Limitations
• 8.4 Assess Enterprise Limitations
• 8.5 Recommend Actions to Increase Solution Value
Solution Evaluation
Underlying
Competencies
Chapter Study Group
Learning Materials
32
AGENDA
• Introduction to underlying competencies
• 9.1 Analytical Thinking and Problem Solving
• 9.2 Behavioural Characteristics
• 9.3 Business Knowledge
• 9.4 Communication Skills
• 9.5 Interactions Skills
• 9.6 Tools and Technology
Underlying Competencies
Techniques
Chapter Study Group
Learning Materials
Perspectives
Chapter Study Group
Learning Materials
35
AGENDA
• Introduction
• 11.1 The Agile Perspective
• 11.2 The Business Intelligence Perspective
• 11.3 The Information Technology Perspective
• 11.4 The Business Architecture Perspective
• 11.5 The Business Process Management Perspective
Underlying Competencies

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IIBA UK study group

  • 1. Introduction and Key Concepts Chapter Study Group Learning Materials
  • 2. 2 AGENDA • Introduction • 1.1 Purpose of the BABOK Guide • 1.2 What is Business Analysis? • 1.3 Who is a Business Analyst? • 1.4 Structure of the BABOK Guide Introduction and Key Concepts
  • 3. 3 1.1 PURPOSE OF THE BABOK • Define BA profession with commonly accepted practices • Globally accepted • Discuss and define necessary skills • Among BA practitioners • Set knowledge and skill expectations • People hiring or working with BA practitioners • Framework for all business analysis perspectives • Analyze change or evaluate necessity for change • Business analysis applied to • Projects, enterprise evolvement and continuous improvement Introduction Introduction and Key Concepts
  • 4. 4 1.1 PURPOSE OF THE BABOK • Business analysis beyond project Introduction Introduction and Key Concepts
  • 5. 5 1.2 WHAT IS BUSINESS ANALYSIS? • Enable Change in an Enterprise • Defining needs and recommend solutions that delivers value to stakeholders. • Articulate needs and rationale for change. • Design and describe the solution. • Strategic, Tactical or Operational Initiatives • Understand current state. • Define future state. • Determine activities required to move to future state. Introduction Introduction and Key Concepts
  • 6. 6 1.2 WHAT IS BUSINESS ANALYSIS? • Business analysis perspective (Lens) • Agile • Business Intelligence • Information Technology • Business Architecture • Business Process Management • One or many perspectives may apply to an initiative • BABOK Guide does not represent all contexts for business analysis or all business analysis disciplines. Introduction Introduction and Key Concepts
  • 7. 7 1.3 WHO IS A BUSINESS ANALYST? • Anyone who performs business analysis activity • No matter job title or organizational role • Discover, synthesize, analyze information from variety of sources • Elicit stakeholder needs, investigate and clarify desires, to understand issues and causes • Aligns designed & delivered solution with needs • Understand enterprise problems and goals • Analyze needs and solutions • Devising strategies • Driving changes • Facilitate stakeholder collaboration Introduction Introduction and Key Concepts
  • 8. 8 1.3 WHO IS A BUSINESS ANALYST? • Other common job titles • Business Architect • Business System Analyst • Data Analyst • Management Consultant • Process Analyst • Product Manager • Product Owner • Requirement Engineer • System Analyst • … Introduction Introduction and Key Concepts
  • 9. 9 1.4 STRUCTURE OF THE BABOK GUIDE • Business analysis key concepts • Define key terms • Underlying competencies • Behaviours, characteristics, knowledge, personal qualities • Techniques • Means to perform business analysis tasks • Perspectives • Various views of business analysis • Knowledge areas • Collection of logically, not sequentially, related tasks Introduction Introduction and Key Concepts
  • 10. 10 1.4 STRUCTURE OF THE BABOK GUIDE • Knowledge Areas • Business Analysis Planning and Monitoring • Elicitation and Collaboration • Requirement Life Cycle Management • Strategy Analysis • Requirements Analysis and Design Definition • Solution Evaluation Introduction Introduction and Key Concepts
  • 11. 11 Introduction Introduction and Key Concepts 1.4 STRUCTURE OF THE BABOK GUIDE
  • 12. 12 1.4 STRUCTURE OF THE BABOK GUIDE • Tasks • Discrete pieces of work, formally or informally performed. • A BA task is universally applicable, independent of initiative type. • Business Analysts may perform non BA activities. • Tasks are grouped into knowledge areas, may be performed in any order. • BABOK® Guide does not prescribe a process. • A business analysis initiative may start with any task. Introduction Introduction and Key Concepts
  • 13. 13 1.4 STRUCTURE OF THE BABOK GUIDE • Tasks Presentation Format • Purpose • Definition • Inputs • Elements • Guidelines/Tools • Techniques • Stakeholders • Outputs Introduction Introduction and Key Concepts
  • 14. 14 1.4 STRUCTURE OF THE BABOK GUIDE • Underlying Competencies • Not unique to business analysis profession. • Proficiency in understanding competencies essential to a Business Analyst’s success. • Underlying Competencies Structure • Purpose • Definition • Effectiveness measures Introduction Introduction and Key Concepts
  • 15. 15 1.4 STRUCTURE OF THE BABOK GUIDE • Techniques • Not exhaustive list. • Techniques may be used as alternatives or in conjunction. • Adapt or create techniques to suit the situation. • Techniques Structure • Purpose • Description • Elements • Usage consideration Introduction Introduction and Key Concepts
  • 16. 16 1.4 STRUCTURE OF THE BABOK GUIDE • Perspectives • Provide focus to tasks. • Techniques specific to initiative context. • Most initiatives engage one or more perspectives. • Perspectives Structure • Change Scope • Business Analysis Scope • Methodologies, Approaches, and Techniques • Underlying Competencies • Impact on Knowledge Areas Introduction Introduction and Key Concepts
  • 18. 18 AGENDA • Introduction • 2.1 The Business Analysis Core Concept Model (BACCM) • 2.2 Key Terms • 2.3 Requirements Classification Schema • 2.4 Stakeholders • 2.5 Requirements and Design Business Analysis Key Concepts
  • 19. Business Analysis Planning and Monitoring Chapter Study Group Learning Materials
  • 20. 20 AGENDA • Introduction • 3.1 Plan Business Analysis Approach • 3.2 Plan Stakeholder Engagement • 3.3 Plan Business Analysis Governance • 3.4 Plan Business Analysis Information Management • 3.5 Identify Business Analysis Performance Improvements Business Analysis Planning and Monitoring
  • 22. 22 AGENDA • Introduction • 4.1 Prepare for Elicitation • 4.2 Conduct Elicitation • 4.3 Confirm Elicitation Results • 4.4 Communicate Business Analysis Information • 4.5 Manage Stakeholder Collaboration Elicitation and Collaboration
  • 24. 24 AGENDA • Introduction • 5.1 Trace Requirements • 5.2 Maintain Requirements • 5.3 Prioritize Requirements • 5.4 Assess Requirements Changes • 5.5 Approve Requirements Requirements Life Cycle Management
  • 25. Strategy Analysis Chapter Study Group Learning Materials
  • 26. 26 AGENDA • Introduction • 6.1 Analyze Current State • 6.2 Define Future State • 6.3 Assess Risks • 6.4 Define Change Strategy Strategy Analysis
  • 27. Requirements Analysis and Design Definition Chapter Study Group Learning Materials
  • 28. 28 AGENDA • Introduction • 7.1 Specify and Model Requirements • 7.2 Verify Requirements • 7.3 Validate Requirements • 7.4 Define Requirements Architecture • 7.5 Define Design Options • 7.6 Analyze Potential Value and Recommend Solutions Requirements Analysis and Design Definition
  • 29. Solution Evaluation Chapter Study Group Learning Materials
  • 30. 30 AGENDA • Introduction • 8.1 Measure Solution Performance • 8.2 Analyze Performance Measures • 8.3 Assess Solution Limitations • 8.4 Assess Enterprise Limitations • 8.5 Recommend Actions to Increase Solution Value Solution Evaluation
  • 32. 32 AGENDA • Introduction to underlying competencies • 9.1 Analytical Thinking and Problem Solving • 9.2 Behavioural Characteristics • 9.3 Business Knowledge • 9.4 Communication Skills • 9.5 Interactions Skills • 9.6 Tools and Technology Underlying Competencies
  • 35. 35 AGENDA • Introduction • 11.1 The Agile Perspective • 11.2 The Business Intelligence Perspective • 11.3 The Information Technology Perspective • 11.4 The Business Architecture Perspective • 11.5 The Business Process Management Perspective Underlying Competencies