Business analysis involves identifying business needs and determining solutions to business problems. It comprises six key activities: business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, strategy analysis, requirements analysis and design definition, and solution evaluation. The business analyst works as an intermediary between customers and technology teams to help customers implement effective software solutions that meet their business goals.

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Business Analysis
Fundamentals

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3. Our Publications
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Business analysis is the discipline of identifying business
needs and determining & Validating solutions to the
business problems.
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5. What is business analysis?5
Problem
Understanding/
Analysis
Solution
determination
Solution
Assessment

6. What is business analysis?6
Problem
Understanding/
Analysis
Solution
determination
Solution
Assessment
WHAT involves understanding the problem with complete context
Creating Requirements specifications

7. What is business analysis?7
Problem
Understanding/
Analysis
Solution
Determination &
Implementation
Solution
Assessment
How – What are the options?
How – How will it get implemented

8. What is business analysis?8
Problem
Understanding/
Analysis
Solution
Determination &
Implementation
Solution
Assessment
Defining METRICS and Measuring against the GOALS

9. Business Analysis Vs Analytics
Selling medicines online
M-Med.com is facing issues after going live last year and gaining a lot of traction
In recent months, the business is getting hit as a
Competitor is offering 2-hrs delivery for certain
Emergency medicines.
Inspite of massive campaigns, sale is not picking
up in Delhi.
• Which are these campaigns
• Which customer segment, they
are targeting?
• What is the delivery channel –
TV, Social media etc
• What was the business goal?
• What is the current success
rate
• Analyze the data to understand,
which specific campaign is not
performing well
• Perform trend analysis to see the
performance over time
• Compare ROI analysis
• Which are the emergency
medicines
• System should identify
and show the option of 2-
hrs delivery
• New software/changes to be
done

10. Who is a business analyst?
The business analyst is who understands business
problems and opportunities in the context of the
requirements and recommends solutions that enable
the organization to achieve its goals.
- IIBA
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11. Who is an IT Business Analyst?
Works as a requirements specialist & an intermediary between
customer & technology team to help customer get the right
software solution
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12. IT Business Analyst at Work12

13. Commonly used analyst profiles?13
Financial Analyst
Insurance Analyst
Data Analyst Quality Analyst
Systems Analyst Business Analyst
Political Analyst Cost Analyst Industry Analyst
But not all of them perform business analysis activities

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Business Analysis Practice
Understanding the work of a business analyst
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15. Business
Analysis
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Business Analysis comprises of six activities,
known as Knowledge areas in IIBA BABOK v3
Business Analysis Planning & Monitoring
Elicitation & Collaboration
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis & Design
Definition
Solution Evaluation

16. Business Analysis planning and Monitoring
▪ Planning the activities to be carried out throughout the project, from a business analyst perspective
▪ These activities are part of overall project plan, created by project manager
▪ Business analyst also determines the elicitation & modelling technique to be used for gathering,
analysing and documenting the requirements
▪ Once the project starts, the BA needs to monitor the progress of planned activities.
▪ In case of any deviations, the BA takes the corrective actions
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17. Business Analysis planning and Monitoring
The planning approach can be predictive or Adaptive
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Predictive Approach: The traditional approach
to planning, used in waterfall methodology
Adaptive Approach: An approach used in Agile
methodologies

18. Elicitation & Collaboration
▪ Once the business analyst (& team) initiates the requirements gathering activities (more formal term
is elicitation activities), the BA uses one or more of elicitation techniques:
o Interviews
o Workshops
o Job shadowing etc….
▪ Requirements elicitation is a collaborative effort and the BA collaborates with customer
representatives known as stakeholders.
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19. Requirement Lifecycle Management
▪ Business analyst is responsible to keep the requirements up-to-date throughout the lifecycle of the project (adding,
deleting and modifying requirements, as applicable)
▪ Managing the change requests coming from the customer. It involves assessing the impact of change on cost &
schedule
▪ Collaborating with the customer to prepare a prioritized list of requirements & getting approval
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Tracing & Maintaining
requirements
Managing Changes Prioritization & Approval

20. Strategy Analysis
▪ Business analyst evaluates the organization to check the readiness for implementing the solution
(Referred to as current state)
▪ BA also analyses and assess the steps needed to implement the solution – develops a strategy plan
▪ Strategy analysis is essentially about developing a strategy to help customer achieve their business
objectives/goals
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21. Requirements Analysis & Design Definition
▪ This knowledge area is all about developing a detailed requirement specifications.
▪ Detailed requirements specifications are required for the technology team to design and develop
programs
▪ Business analyst uses visual models and analysis techniques to expand the requirements. UML
diagrams is one of the most commonly used modelling techniques
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22. Solution Evaluation
▪ Once the software project (or a solution to a problem) is implemented successfully, it’s important to
evaluate its effectiveness
▪ The effectiveness needs to be measured against the business goals
▪ In order to do so, measurements have to be made using metrics
▪ For example, if the business goal of a solution was to increase the sales in south region by 12%
annually
▪ The sales data for every quarter/year needs to be measured to monitor – if the goal is achieved
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23. Business
Analysis
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An important skill in the current environment in helping
customer address their needs with an effective solution
To Conclude
It is not just the IT industry where business analysis skill in
needed. It’s a skill, which is relevant for other industries as well

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