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Powerful Mobile App Security
Solution for Gaming
Copyright 2016 © SEWORKS CO,.LTD. All Rights Reserved.
ering Views in App Security –
North America vs. Asia
Mary Min
VP, Global Business Development
SEWORKS, Inc.
2
Speaker Intro
Mary Min (민인숙)
• VP of Global Business Development, SEWORKS Inc.
• Co-Founder/CEO, Second Wave Games (acquired by World Golf
Tour)
• Director of Product, Outspark
• US Operations Manager, Joymax
• International BD, Daum Games
• Started in games in 1998 with Archmage (Mari Telecom)
3
Mobile games get hacked, period.
4
But it’s nothing new.
Source: vice.com, Blizzard,
Nintendo
5
Why does it happen? - Asia
• Predominantly free-to-play games with in-app purchases
• Android-first or Android heavy approach
• Usually released in Asia first
• Google Play is not the default Android go-to store
• Content discovery is primarily through mass offline marketing
or social networks / mobile messenger
• Market dominated by large publishers, small market for indies
6
Why does it happen? – North America
• Predominantly free-to-play games
• iOS first or iOS-oriented launch
• Usually released in English speaking 3rd country first (Canada,
Australia, New Zealand, etc.)
• Google Play is the default Android store
• Content discovery is primarily through online ads (CPI)
• “Publisher” model is not as prevalent
7
Top KPIs at publishing - Asia
• # of pre signups
• # of downloads/installs
• DAU/MAU
• Gross revenue
8
Top KPIs at publishing – North America
• # of downloads / installs
• CPI cost
• Conversion metric
• ARPDAU
• # of reviews and overall rating
9
Compare and Contrast
Asia
• $ hitting the bank
• Total number of installs
• Total number of active
users
North America
• $ spent to acquire 1 user
• # of days spent to convert
to paid user
• $ spent to acquire 1 paid
user
10
What are we going to do about it? - Asia
• “게임을 중국에 런칭 하려고 하는데 앱 보안이
필요합니다.”
• “도와주세요, 게임이 해킹 당했어요! 매출이 줄었어요.”
• “게임이 해킹 당해 크랙판이 돌아요.”
• “퍼블리셔가 보안 솔루션 쓰라고 하네요.”
11
What are we going to do about it? – North America
• “Well, we don’t see the problem.”
• “It’s ok, our data is stored on the server.”
• “Pirated versions help increase our brand.”
• “There are alternate ways to monetize pirated installs.”
12
Why the difference in views?
• Asia is 12 ~ 24 months ahead in mobile ecosystem
trends
• Fragmented Android marketplace
• Ad-based/paid gaming backgrounds (North America)
vs. nearly 20 years of free-to-play gaming (Asia)
• Less publicized incidents in North America = Less
problem awareness
13
Leveraging Asia’s experiences
• Protect mobile app at initial launch.
• Service ops experience.
• Monitor app in the wild.
14
Learning from North America’s approaches
• Creative alternatives for monetization
• Revenue & retention driven metrics
• Revenue is everyone’s responsibility
15
Public service announcement
• Make app security a priority. Binary-level protection is a
must-have, not a nice to have. (Many vendors in this space, including
AppSolid, a Gartner trusted vendor)
• Set up multiple layers of protection and fail-safes to
maximize opportunities at every step of the way.
• Set up triggers to auto notify for data discrepancies
transmitted to the server.
• Explore alternatives for revenue and user retention
Web
www.seworks.co
www.AppSolid.co
Email
sales@seworks.co
Call
US Office: +1-415-535-7002
Seoul R&D Center: +82-2-535-7002
Location
US Office: 530 Howard St., Suite 370, San Francisco, CA 94105
Seoul R&D Center: 2F Ilseok building, 1344-21 Seocho-dong, Seocho-gu, Seoul
Thank you!

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[IGC 2017] SEWORKS 민인숙 - 앱 보안, 북미와 아시아 시장에서의 차이점

  • 1. Powerful Mobile App Security Solution for Gaming Copyright 2016 © SEWORKS CO,.LTD. All Rights Reserved. ering Views in App Security – North America vs. Asia Mary Min VP, Global Business Development SEWORKS, Inc.
  • 2. 2 Speaker Intro Mary Min (민인숙) • VP of Global Business Development, SEWORKS Inc. • Co-Founder/CEO, Second Wave Games (acquired by World Golf Tour) • Director of Product, Outspark • US Operations Manager, Joymax • International BD, Daum Games • Started in games in 1998 with Archmage (Mari Telecom)
  • 3. 3 Mobile games get hacked, period.
  • 4. 4 But it’s nothing new. Source: vice.com, Blizzard, Nintendo
  • 5. 5 Why does it happen? - Asia • Predominantly free-to-play games with in-app purchases • Android-first or Android heavy approach • Usually released in Asia first • Google Play is not the default Android go-to store • Content discovery is primarily through mass offline marketing or social networks / mobile messenger • Market dominated by large publishers, small market for indies
  • 6. 6 Why does it happen? – North America • Predominantly free-to-play games • iOS first or iOS-oriented launch • Usually released in English speaking 3rd country first (Canada, Australia, New Zealand, etc.) • Google Play is the default Android store • Content discovery is primarily through online ads (CPI) • “Publisher” model is not as prevalent
  • 7. 7 Top KPIs at publishing - Asia • # of pre signups • # of downloads/installs • DAU/MAU • Gross revenue
  • 8. 8 Top KPIs at publishing – North America • # of downloads / installs • CPI cost • Conversion metric • ARPDAU • # of reviews and overall rating
  • 9. 9 Compare and Contrast Asia • $ hitting the bank • Total number of installs • Total number of active users North America • $ spent to acquire 1 user • # of days spent to convert to paid user • $ spent to acquire 1 paid user
  • 10. 10 What are we going to do about it? - Asia • “게임을 중국에 런칭 하려고 하는데 앱 보안이 필요합니다.” • “도와주세요, 게임이 해킹 당했어요! 매출이 줄었어요.” • “게임이 해킹 당해 크랙판이 돌아요.” • “퍼블리셔가 보안 솔루션 쓰라고 하네요.”
  • 11. 11 What are we going to do about it? – North America • “Well, we don’t see the problem.” • “It’s ok, our data is stored on the server.” • “Pirated versions help increase our brand.” • “There are alternate ways to monetize pirated installs.”
  • 12. 12 Why the difference in views? • Asia is 12 ~ 24 months ahead in mobile ecosystem trends • Fragmented Android marketplace • Ad-based/paid gaming backgrounds (North America) vs. nearly 20 years of free-to-play gaming (Asia) • Less publicized incidents in North America = Less problem awareness
  • 13. 13 Leveraging Asia’s experiences • Protect mobile app at initial launch. • Service ops experience. • Monitor app in the wild.
  • 14. 14 Learning from North America’s approaches • Creative alternatives for monetization • Revenue & retention driven metrics • Revenue is everyone’s responsibility
  • 15. 15 Public service announcement • Make app security a priority. Binary-level protection is a must-have, not a nice to have. (Many vendors in this space, including AppSolid, a Gartner trusted vendor) • Set up multiple layers of protection and fail-safes to maximize opportunities at every step of the way. • Set up triggers to auto notify for data discrepancies transmitted to the server. • Explore alternatives for revenue and user retention
  • 16. Web www.seworks.co www.AppSolid.co Email sales@seworks.co Call US Office: +1-415-535-7002 Seoul R&D Center: +82-2-535-7002 Location US Office: 530 Howard St., Suite 370, San Francisco, CA 94105 Seoul R&D Center: 2F Ilseok building, 1344-21 Seocho-dong, Seocho-gu, Seoul Thank you!