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Getting Started: Idea Validation Invention 2 Venture Workshop (NCIIA), New York University  September 24, 2010 Giff Constable, CEO & Co-Founder of Aprizi
Who am I? ,[object Object]
Have held every hat there is to wear in a startup OTHER than coding
Done both enterprise and consumer software
Managed multiple M&A transactions at Broadview/Jefferies,[object Object]
So, you have an idea
In academia, ideas are everything
NOT in startups
Validation and Execution
What are your assumptions? Pricing Customer Behavior Staffing Needs Customer Need Funding requirements Channel Partners Market Size Technical Risk IP and Legal Customer Type Regulatory Approval Go-to-market strategy Competition
WHAT is the problem you want to solve? WHO has the problem? HOW do you solve it? big is the market? will you reach the user/customer? will you make money? will you beat any incumbants?
Then get out of the building
Don’t delegate or outsource this
At first, qualitative not quantitive
Stick to 1-on-1 meetings
Get creative about finding interviewees
Be Fearless (failure is scarier)
Don’t be paranoid
Doing Learning Interviews Work to their schedule Get psyched to hear things you don’t want to hear Disarm “politeness” training Start with behavior, not feedback Ask open ended questions Listen, don’t talk Encourage but don’t influence Follow your nose and drill down Parrot back to confirm Thank them Ask for introductions Record or write up your notes as quickly as possible
Advanced Skillz: the Five Whys
Would they buy it now?
Talk -> Paper Mockup -> Prototype -> Beta Test every step of the way
This is not just for customers (potential investors, partners, even competitors)
Measure progress in learning
Learning does not mean abdicating Vision
Be patient, learning comes in waves
Reading ,[object Object]
Cooper & Vlaskovits: The Entrepreneur´s Guide to Customer Development
Eric Ries: Startup Lessons Learned

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