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Intro to Business Organization
This document discusses different aspects of business organization and functions. It covers topics like the various business functions including human resources, finance, operations, sales and marketing, research and development, administration and IT, and customer service. It also discusses different types of business organization structures such as hierarchical, pyramidal, entrepreneurial/centralized, collaborative, circular/flat, and matrix structures. Finally, it notes that business structures are changing and becoming less hierarchical with an emphasis on communication and collaboration across sections.
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Intro to Business Organization
- 1. B U SI N E S S O R G A N I Z AT I O N I C T 1 0 4
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- 5. WHY DO WE NEEDTO KNOW BUSSINESS?
- 6. WHY DO WE NEEDTO KNOW BUSSINESS?
- 7. WHY DO WE NEEDTO KNOW BUSSINESS? Successful business = hot ;-)
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- 12. BUSINESS FUNCTIONS Human Ressources Customer Service Finance& Accounting Administration & IT
- 13. BUSINESS FUNCTIONS Human Ressources Operations (Production) CustomerService Finance & Accounting Administration & IT
- 14. BUSINESS FUNCTIONS Human Ressources Sales &Marketing Operations (Production) Customer Service Finance & Accounting Administration & IT
- 15. BUSINESS FUNCTIONS Human Ressources Sales &Marketing R & D Operations (Production) Customer Service Finance & Accounting Administration & IT
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- 17. HRHuman Resources Recruitment &Retention
- 18. HRHuman Resources Recruitment &Retention Professional Development & Training
- 19. HRHuman Resources Recruitment &Retention Redundancy Professional Development & Training
- 20. HRHuman Resources Recruitment &Retention Redundancy Motivation Professional Development & Training
- 21. HRHuman Resources Recruitment &Retention Redundancy Motivation Professional Development & Training Health & Safety Conditions
- 22. HRHuman Resources Recruitment &Retention Redundancy Motivation Professional Development & Training Health & Safety Conditions Liaison with trade unions
- 23. HRHuman Resources Recruitment &Retention Dismissal Redundancy Motivation Professional Development & Training Health & Safety Conditions Liaison with trade unions
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- 25. SALES MARKETING AND Product – adviceon new product development, product improvement, extension strategies, target markets
- 26. SALES MARKETING AND Sales Strategies Product –advice on new product development, product improvement, extension strategies, target markets
- 27. SALES MARKETING AND Market Research Sales Strategies Product– advice on new product development, product improvement, extension strategies, target markets
- 28. SALES MARKETING AND Market Research Pricing Strategies SalesStrategies Product – advice on new product development, product improvement, extension strategies, target markets
- 29. SALES MARKETING AND Market Research Pricing Strategies SalesStrategies Sales Team Product – advice on new product development, product improvement, extension strategies, target markets
- 30. SALES MARKETING AND Market Research Promotion Strategies PricingStrategies Sales Strategies Sales Team Product – advice on new product development, product improvement, extension strategies, target markets
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- 32. Research & DevelopmentRD Newproduct development
- 33. Research & DevelopmentRD Newproduct development Product testing
- 34. Research & DevelopmentRD Newproduct development Competitive advantage Product testing
- 35. Research & DevelopmentRD Newproduct development Product improvements Competitive advantage Product testing
- 36. Research & DevelopmentRD Newproduct development Product improvements Competitive advantage Value added Product testing
- 37. Research & DevelopmentRD Newproduct development Product improvements Competitive advantage Value added Product testing Efficiency gains
- 38. Research & DevelopmentRD Newproduct development Product improvements Competitive advantage Value added Product testing Efficiency gains Cost savings
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- 40. FINANCE & ACCOUNTS Linkswith all other functional areas
- 41. FINANCE & ACCOUNTS Cashflow Links with all other functional areas
- 42. FINANCE & ACCOUNTS Cashflow Raising finance Links with all other functional areas
- 43. FINANCE & ACCOUNTS Cashflow Preparing accounts Raising finance Links with all other functional areas
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- 47. PRODUCTION OPERATIONS Acquiring resources Planning output– labour, capital, land Production methods
- 48. PRODUCTION OPERATIONS Acquiring resources Planning output– labour, capital, land Production methods Monitoring costs
- 49. PRODUCTION OPERATIONS Acquiring resources Planning output– labour, capital, land Production methods Monitoring costs Efficiency
- 50. PRODUCTION OPERATIONS Acquiring resources Planning output– labour, capital, land Projections on future output Production methods Monitoring costs Efficiency
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- 52. CUSTOMER SERVICE Publicity andpublic relations
- 53. CUSTOMER SERVICE Dealing withcustomer complaints Publicity and public relations
- 54. CUSTOMER SERVICE After-sales service Dealingwith customer complaints Publicity and public relations
- 55. CUSTOMER SERVICE Monitoring distribution After-salesservice Dealing with customer complaints Publicity and public relations
- 56. CUSTOMER SERVICE Monitoring distribution After-salesservice Handling consumer enquiries Dealing with customer complaints Publicity and public relations
- 57. CUSTOMER SERVICE Monitoring distribution After-salesservice Handling consumer enquiries Offering advice to consumers Dealing with customer complaints Publicity and public relations
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- 70. BUSSINESS ORGANIZATION Authority Span of control Chainof Command Hierarchy Delegation Empowerment
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- 72. ADMINISTRATION IT& Use of ITsystems
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- 76. ADMINISTRATION IT& Managing estates Reception Clerical work Overviewof quality control Use of IT systems
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- 79. ORGANIZATION CHARTSHierarchical Structure Managing Director SalesDirector Marketing Director Finance Director A B C D Market Strategy Research Purchasing Manager Sales Manager Accounts Manager
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- 85. ORGANIZATION CHARTSEntrepreneurial / Centralized R&D MarketingSales Production Finance MD
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- 96. CHARTS ORGANIZATION Changes to businessstructures
- 97. CHARTS ORGANIZATION Changes to businessstructures Linked to new thinking on leadership and management
- 98. CHARTS ORGANIZATION Changes to businessstructures Linked to new thinking on leadership and management Less hierarchical
- 99. CHARTS ORGANIZATION Changes to businessstructures Linked to new thinking on leadership and management Less hierarchical Global businesses – more complex structures
- 100. CHARTS ORGANIZATION Changes to businessstructures Linked to new thinking on leadership and management Less hierarchical Emphasis on communication and collaboration between sections Global businesses – more complex structures