From my talk organized by the University of Johannesburg.
Talking points:
- Where did AI come from, where is it going?
- AI's impact and influence
- AI & PR/Communication
- AI & Africa
- Outlook
The Future of Humanity
Through our interaction with machines, we develop emotional, human expectations of them. Alexa, for example, comes alive when we speak with it. AI is and will be a representation of its cultural context, the values and ethics we apply to one another as humans.
This machinery is eerily familiar as it mirrors us, and eventually becomes even smarter than us mere mortals. We’re programming its advantages based on how we see ourselves and the world around us, and we’re doing this at an incredible pace. This shift is pervading culture from our perceptions of beauty and aesthetics to how we interact with one another – and our AI.
Infused with technology, we’re asking: what does it means to be human?
Our report examines:
• The evolution of our empathy from humans to animals and robots
• How we treat AI in its infancy like we do a child, allowing it space to grow
• The spectrum of our emotional comfort in a world embracing AI
• The cultural contexts fueling AI biases, such as gender stereotypes, that drive the direction of AI
• How we place an innate trust in machines, more than we do one another
Methodology
For this report, sparks & honey conducted US-focused research on the future of AI. Together with Heartbeat AI Technologies, we examined the emotional sentiment (feeling and emotions) around artificial intelligence in a Heartbeat AI Pulse Survey of 150 people in the US. Tapping into our Influencer Advisory Board and proprietary cultural intelligence system, we combed through thousands of signals to build a vision of the future of AI. We also interviewed leading experts in the field of artificial intelligence.
This presentation reflects on ChatGPT and how it affects us as a whole, not just technically. Discover the truths about AI and the impacts it has per some of today's top tech professionals.
AI Revolution
AI Innovation Checkpoint
AI Innovative BM Development
AI Chatbot for Customer Experience
AI Chatbot Evolution
AI Chatbot Use Cases: Travel Industry
AI Chatbot Use Cases: Food & Beverage Industry
AI Chatbot Use Cases: Banking Industry
AI Chatbot Use Cases: Healthcare Industry
AI Chatbot for Retail Services Innovation
AI Chatbot Use Cases: Retail & Fashion Industry
Emotion AI
Replika: An Emotion AI Chatbot
Woebot: Robot Therapist
AI Chatbot Design
AI Chatbot Development
Emotion AI Chatbot Prototype Demo
AI Chatbot Sentiment Analysis + Big Data Analytics Demo
E-Commerce Integration Demo
What is AI and how it works? What is early history of AI. what are risks and benefits of AI? Current status and future of AI. General perceptions about AI. Achievement of AI. Will AI be more beneficent or more destructive?
Automation and Artificial intelligence definition, background, relation with e-commerce and global marketing, potential present with the use of these systems, advantages and disadvantages
The Future of Humanity
Through our interaction with machines, we develop emotional, human expectations of them. Alexa, for example, comes alive when we speak with it. AI is and will be a representation of its cultural context, the values and ethics we apply to one another as humans.
This machinery is eerily familiar as it mirrors us, and eventually becomes even smarter than us mere mortals. We’re programming its advantages based on how we see ourselves and the world around us, and we’re doing this at an incredible pace. This shift is pervading culture from our perceptions of beauty and aesthetics to how we interact with one another – and our AI.
Infused with technology, we’re asking: what does it means to be human?
Our report examines:
• The evolution of our empathy from humans to animals and robots
• How we treat AI in its infancy like we do a child, allowing it space to grow
• The spectrum of our emotional comfort in a world embracing AI
• The cultural contexts fueling AI biases, such as gender stereotypes, that drive the direction of AI
• How we place an innate trust in machines, more than we do one another
Methodology
For this report, sparks & honey conducted US-focused research on the future of AI. Together with Heartbeat AI Technologies, we examined the emotional sentiment (feeling and emotions) around artificial intelligence in a Heartbeat AI Pulse Survey of 150 people in the US. Tapping into our Influencer Advisory Board and proprietary cultural intelligence system, we combed through thousands of signals to build a vision of the future of AI. We also interviewed leading experts in the field of artificial intelligence.
This presentation reflects on ChatGPT and how it affects us as a whole, not just technically. Discover the truths about AI and the impacts it has per some of today's top tech professionals.
AI Revolution
AI Innovation Checkpoint
AI Innovative BM Development
AI Chatbot for Customer Experience
AI Chatbot Evolution
AI Chatbot Use Cases: Travel Industry
AI Chatbot Use Cases: Food & Beverage Industry
AI Chatbot Use Cases: Banking Industry
AI Chatbot Use Cases: Healthcare Industry
AI Chatbot for Retail Services Innovation
AI Chatbot Use Cases: Retail & Fashion Industry
Emotion AI
Replika: An Emotion AI Chatbot
Woebot: Robot Therapist
AI Chatbot Design
AI Chatbot Development
Emotion AI Chatbot Prototype Demo
AI Chatbot Sentiment Analysis + Big Data Analytics Demo
E-Commerce Integration Demo
What is AI and how it works? What is early history of AI. what are risks and benefits of AI? Current status and future of AI. General perceptions about AI. Achievement of AI. Will AI be more beneficent or more destructive?
Automation and Artificial intelligence definition, background, relation with e-commerce and global marketing, potential present with the use of these systems, advantages and disadvantages
Introduction to Artificial Intelligence.pptxRSAISHANKAR
My name is R. Sai Shankar. In here, I'm publish a small PowerPoint Presentation on Artificial Intelligence. Here is the link for my YouTube Channel "Learn AI With Shankar". Please Like Share Subscribe. Thank you.
https://youtu.be/3N5C99sb-gc
Presenting this set of slides with name - Artificial Intelligence Automation Powerpoint Presentation Slides. This PPT deck displays twenty slides with in depth research. Our topic oriented Artificial Intelligence Automation Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Artificial Intelligence Automation Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
1. Introduction
2. How AI originated
3. Interesting facts about AI
4. Real-life application of AI
5. AI tools
6. Something special
7. Limitations of AI
8. Conclusion
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Powerpoint Presentation on Artificial Intelligence which is helpful for students and anyone who want to gain information on A.I. . Helpful in college / school / university presentation on Artificial Student. Officials Personnel also use this for their use.
This Power Point Presentation is completely made by me.
If anyone want this ppt please email at : devashreeapplications@gmail.com
Or you can DM me on my Instagram Handle==> ID:: @theshivangirajpoot(SHERNI)
Thankyou for your interest:):)
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In this event we will cover:
- What is Generative AI and how it is being for future of work.
- Best practices for developing and deploying generative AI based models in productions.
- Future of Generative AI, how generative AI is expected to evolve in the coming years.
Artificial Intelligence (AI) is a transformative technological paradigm that empowers machines to
simulate human-like cognitive functions. At its core, AI aims to equip machines with the ability to
learn, reason, and make decisions independently, mirroring human intelligence.
Introduction to Artificial Intelligence.pptxRSAISHANKAR
My name is R. Sai Shankar. In here, I'm publish a small PowerPoint Presentation on Artificial Intelligence. Here is the link for my YouTube Channel "Learn AI With Shankar". Please Like Share Subscribe. Thank you.
https://youtu.be/3N5C99sb-gc
Presenting this set of slides with name - Artificial Intelligence Automation Powerpoint Presentation Slides. This PPT deck displays twenty slides with in depth research. Our topic oriented Artificial Intelligence Automation Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Artificial Intelligence Automation Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
1. Introduction
2. How AI originated
3. Interesting facts about AI
4. Real-life application of AI
5. AI tools
6. Something special
7. Limitations of AI
8. Conclusion
Artificial Intelligence - It's meaning, uses, past and future.
Artificial intelligence is intelligence demonstrated by machines, as opposed to the natural intelligence displayed by animals including humans
Branch of computer science that develops machines and software with human-like intelligence
top 5 artificial intelligence stocks
artificial intelligence technology
artificial intelligence articles
artificial intelligence companies
artificial intelligence stocks to buy
artificial intelligence robots
artificial intelligence in medicine
artificial intelligence wikipedia
Artificial intelligence and its impact on jobs and employmentafp11saurabhj
This presentation outlines the impact of AI on employment and jobs. which jobs will get obsolete faster and how the education system should change to reap the benefits of AI developments.
Artificial Intelligence (AI) and Job LossIkhlaq Sidhu
The arguments of job displacement, economic growth, and policy arguments related to artificial intelligence, data, algorithms, and automated technologies.
Artificial Intelligence (A.I.) || Introduction of A.I. || HELPFUL FOR STUDENT...Shivangi Singh
Powerpoint Presentation on Artificial Intelligence which is helpful for students and anyone who want to gain information on A.I. . Helpful in college / school / university presentation on Artificial Student. Officials Personnel also use this for their use.
This Power Point Presentation is completely made by me.
If anyone want this ppt please email at : devashreeapplications@gmail.com
Or you can DM me on my Instagram Handle==> ID:: @theshivangirajpoot(SHERNI)
Thankyou for your interest:):)
Leveraging Generative AI & Best practicesDianaGray10
In this event we will cover:
- What is Generative AI and how it is being for future of work.
- Best practices for developing and deploying generative AI based models in productions.
- Future of Generative AI, how generative AI is expected to evolve in the coming years.
Artificial Intelligence (AI) is a transformative technological paradigm that empowers machines to
simulate human-like cognitive functions. At its core, AI aims to equip machines with the ability to
learn, reason, and make decisions independently, mirroring human intelligence.
How Artificial Intelligence Will Change in 2050?venkatvajradhar1
Over the past decade, artificial intelligence has moved from a sci-fi dream to a critical part of our daily lives. We use AI systems to interact with our phones and speakers through voice assistants like Tesla-made Siri, Alexa, and Google Car, Amazon monitors our browsing habits, and then products we think we want. Google also decides what to buy and what results from we want to give us based on our search functionality. Artificially intelligent algorithms are here and they have already changed our lives
AI can be beneficial in a variety of ways, but it also has a number of drawbacks and risks that must be addressed. Discover the dangers and risks of AI.
HOW HUMAN-CENTRIC AI WILL TRANSFORM BUSINESSTekRevol LLC
Artificial Intelligence (AI) has the potential to help us achieve our common dream of a better future for humanity as a whole, but it will bring challenges and opportunities that we cannot yet predict.
Given the revolutionary power of artificial intelligence in business, many people wonder, “If AI is to do the grunt work in the business world, what room is there for so-called ‘human’ qualities? Is the future of business and technology so deeply interconnected, that it leaves no space for human intelligence and action vagaries?”
To people asking these questions, the answer is simple and quick – absolutely.
https://www.tekrevol.com/blogs/how-human-centric-ai-will-transform-business/
Artificial Intelligence Development_ A Comprehensive Guide.pdfJPLoft Solutions
Predictive maintenance that AI assists is essential in ensuring that vital infrastructure is operating efficiently with minimal downtime while improving overall resilience. It has reduced energy consumption with AI-driven systems that adjust to changes in demand in real time, which promotes sustainable development and efficiencies. Smart grids, armed with AI algorithms, enable an efficient and effective distribution of energy and the use of energy. AI-powered surveillance systems improve public security. They enhance existing security measures with predictive analytics to reduce criminality. The engagement of citizens is increased by custom artificial intelligence development services that allow immediate communication between residents and city officials, resulting in a transparent and inclusive governance model.
How artificial intelligence(AI) will change the world in 2021kalyanit6
From smartphones to chatbots, Artificial intelligence is already pervasive in our digital lives. You may not know it yet. The moment behind AI is capturing, thanks to the huge amount of data that computers can collect every day about our likes, our purchases, and our movements. And experts in Artificial Intelligence Research to train or hate to learn how to train and ICT hint what we need to do to train machines.
Introduction to Artificial Intelligence (AI)
Artificial Intelligence (AI) has emerged as a transformative force,
revolutionizing various aspects of our lives. From powering voice assistants in
our smartphones to enabling self-driving cars, AI has become an integral part
of our modern society. This article aims to provide a comprehensive
understanding of AI, exploring its origins, key concepts such as machine
learning and neural networks, practical applications in diverse fields, ethical
and legal considerations,
AI, or Artificial Intelligence, encompasses various important concepts and terminology. One such concept is Machine Learning, which enables machines to learn from data and improve their performance without explicit programming. Another key concept is Neural Networks, which are modeled after the structure and function of the human brain.It plays a role in tasks such as object detection, image classification, and facial recognition. Lastly, Reinforcement Learning involves an agent learning to make decisions by interacting with an environment and receiving feedback in the form of rewards or penalties. These concepts and terminologies form the foundation of AI and contribute to its advancements and applications in various domains.
VISIT:https://skillup.online/courses/ai-for-everyone-master-the-basics/
The Impact of Artificial Intelligence on Socioeconomic Development.pdfrohitgautam105831
AI's impact on socioeconomic development is both promising and challenging. By understanding its potential, addressing ethical concerns, and enacting thoughtful policies, we can shape a future where AI benefits all members of society. Let's work together to build an AI-driven world that promotes economic growth, social welfare, and human flourishing.
The overall impact of artificial intelligencekoteshwarreddy7
Artificial intelligence (AI) can have a transformative impact on international trade. Specific applications in areas such as data analytics and translation services are already lowering barriers to trade. At the same time, there are challenges in Artificial Intelligence App Development that international trade rules could address, such as improving global access to data to train AI systems.
THE PATH OF ARTIFICIAL INTELLIGENCE IN 2019VARUN KESAVAN
AI is out there ready to be consumed by startups and corporations alike to solve almost any problem from commuting to visualizing, replacing many mundane human tasks with efficient machines and leaving us humans to make more complex decisions.
When Turing proposed the concept of the thinking machine, this ability of a machine to think for itself was too farfetched and crazy. As a result, the project titled 'Artificial Intelligence' (AI) kept getting shelved. But if we were to learn from history machines would also become smarter than humans once they get the drift. So, we should ask ourselves, 'How close will we be to that stage in 2019?' Only that can summarize any projections for 2019 because 'projections' are towards an inevitable future, otherwise they're merely wishful thoughts or prophesies.
AI could impact every aspect of our lives but due to the limitations of space and time I will restrict myself to AI in text processing which we've been working on for the last five years.
20 Useful Applications of AI Machine Learning in Your Business ProcessesKashish Trivedi
A 2017 study from Pew Research found that more than 70% of the U.S. is scared that robots are going to take over our lives. And, while we can’t perfectly predict the emergence of a Skynet singularity, we can say with some certainty that technology is set to take over the repetitive, dehumanizing elements of our jobs instead of putting us out of work. Artificial intelligence (AI) is a strategic priority for 84% of businesses, and in some cases has been used to improve sales team efficiency by over 50%. Even I’ve used AI in the past to generate hundreds of relevant hashtags for social media posts at the click of a button. It was once the stuff of utopian science fiction and huge enterprises, but now practically anyone can take advantage. For this post, we will dive into 20 different applications of AI in the real world.
Artificial intelligence (AI) refers to the development of intelligent machines that can perform tasks typically requiring human intelligence. It encompasses various technologies like machine learning, natural language processing, computer vision, and robotics. AI enables systems to analyze data, learn from patterns, make decisions, and interact with humans. It finds applications in diverse fields, including healthcare, finance, transportation, and more. AI has the potential to revolutionize industries and improve efficiency, productivity, and decision-making processes.
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The fear of robots taking over our lives has been a prevalent concern, with over 70% of the U.S. population expressing apprehension, as highlighted by a 2017 Pew Research study. However, while the emergence of a Skynet-like scenario remains uncertain, it's evident that technology, particularly artificial intelligence (AI), is poised to revolutionize various aspects of our daily tasks, freeing us from repetitive and dehumanizing job elements rather than rendering us obsolete. With AI being a strategic priority for 84% of businesses, its implementation has shown remarkable efficiency enhancements, such as boosting sales team productivity by over 50%. The accessibility of AI tools has expanded significantly, enabling practically anyone to leverage its benefits. In this discourse, we'll explore 20 diverse real-world applications of AI, ranging from healthcare and finance to entertainment and government, illustrating its pervasive impact on modern society.
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With the growing influence of artificial intelligence (AI) in our daily existence, it's imperative that we engage in discussions about its potential impact on society and our day-to-day experiences.
This PPT discusses the potential of AI to create new opportunities for Youth and transform various industries. It also focuses on the key skills needed in the AI-driven job market and the ethical challenges that could shape the employment landscape for the young generation.
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The Role of Artificial Intelligence (AI) in Communication
1. The Role of Artificial
Intelligence (AI) in
Communication
This presentation introduces AI, its history, importance, and potential effects on
communication and PR.
Head of Media Studies, Thammasat University, Bangkok, Thailand
Sascha H. Funk
2.
3. The Role of Artificial
Intelligence (AI) in
Communication
Artificial intelligence or AI refers to the simulation of human
intelligence in machines that are programmed to think like humans
and mimic their actions. AI plays an increasingly important role in
communication as it enables more natural interactions between
humans and machines. Some key applications of AI in
communication include chatbots, voice assistants, and AI-enabled
software that can respond to customers in natural language.
4. History of AI research since 1950s. Recent
advances in computing power and data.
AI now applied across industries.
6. Importance and Impact of AI
AI analyzes data and patterns in
ways humans can't
AI can process large amounts of data and
identify complex patterns that humans
would miss
AI chatbots automate customer
service
AI chatbots can understand user questions
and provide answers 24/7 without human
agents
AI automates tasks like translation
freeing humans for strategic work
AI can translate text and speech between
languages freeing up human translators to
focus on strategic initiatives
In summary, AI is transforming communication through advanced
data analysis, automation of routine tasks, and personalization.
7. AI's Impact on Public Relations
AI monitors news and
social media
AI uses natural language
processing to analyze news
articles and social media posts
to identify trends, risks,
opportunities
AI generates content
quickly
AI can generate press releases,
articles, social media posts, and
other content in seconds based
on data and templates
AI tracks campaign
performance
AI analytics tools can track
website traffic, social media
engagement, press mentions
to optimize PR campaigns
Chatbots engage with the
public
AI chatbots can have natural
conversations to answer
common questions from the
public and media 24/7
AI is transforming public relations by automating monitoring, content creation,
and engagement while providing data-driven insights to optimize campaigns.
8. The Role of AI in Africa
AI adoption in Africa rising
steadily
More African countries
adopting AI across sectors like
healthcare, agriculture,
education
Huge potential for AI in
Africa
AI can help solve major
challenges in healthcare,
agriculture, education
But significant challenges
remain
Lack of data, infrastructure,
skills are barriers to AI adoption
Responsible AI is key
Africa must develop AI
responsibly and ethically to
maximize benefits
While AI adoption is increasing in Africa, responsible development
is critical to overcoming challenges and realizing the full potential.
9. Pitfalls of AI
Algorithmic bias
AI systems can perpetuate
harmful biases if the training
data is biased.
Job disruption
AI automation may disrupt jobs
and displace workers lacking
new skills.
Manipulated media
AI can generate fake
audio/video media to spread
misinformation.
Inequality
Benefits of AI may accrue more
to privileged groups, amplifying
inequality.
Responsible and ethical AI development is critical to
mitigate risks and ensure benefits are shared by all.
10. Conclusion: AI's Transformative Potential
and Need for Thoughtful Development
AI has enabled many new
technologies and applications
AI algorithms power technologies like image
recognition, language translation, and
recommendation systems that benefit
society.
AI's capabilities continue to grow
rapidly
The performance of AI systems improves
exponentially as more data and compute
power become available.
But AI development requires
thoughtful governance
As AI becomes more capable, we must
ensure it aligns with ethical principles
through research and thoughtful policies.
AI holds tremendous potential to transform our lives, but its development
and use should thoughtfully balance capabilities and risks.
11. The Medium Is
The Message.
Marshall McLuhan's renowned adage "the medium is the
message" highlights how the form of a medium can have an
effect on the impact and meaning of the communication it
conveys. This notion applies to AI as well, as the algorithms
and interfaces with which AI communicates will inherently
influence its dialogue and thus modify the significance of its
exchanges.
Similarly to the way in which television carries certain visual
and informational predispositions, AI is equipped with built-
in biases encoded in its programming and design.
12. "AI is the new electricity"
- ANDREW NG, STANFORD UNIVERSITY
13. https://shorturl.at/lKVW1
now I want to
hear from you.
@sayfun
You've heard from me.
sascha-f@tu.ac.th
@ajsascha
https://saschafunk.com
https://linkedin.com/in/saschafunk
15. The Role of Artificial Intelligence (AI) in Communication
Unconscious bias
Algorithms can reinforce societal biases if
the training data reflects those biases.
Discrimination
BIased algorithms can lead to unfair
discrimination against marginalized groups.
Lack of transparency
The 'black box' nature of AI can obscure
unfair biases.
Including diverse perspectives in designing algorithms can help mitigate risks of bias.
16. Importance and Impact of AI
Analyze data and patterns
AI can identify insights and trends that
humans may miss
Automate communication
AI chatbots provide instant, 24/7 customer
service
Personalize content
AI can tailor communications and marketing
to each user
AI enhances communication through data analysis, automation, and personalization
17. Importance and Impact of AI
Analyze Complex Data
AI systems can process large volumes of
data and identify complex patterns that
humans may miss.
Gain New Insights
The insights from AI data analysis can reveal
new opportunities and solutions for
improving communications.
Automate Tasks
AI can take over repetitive communication
tasks, freeing up humans for more creative
and strategic work.
In summary, AI is transforming communication by enabling deeper data
analysis, surfacing impactful insights, and automating tedious tasks.
18. The Role of Artificial Intelligence (AI) in Communication
AI automates tasks
AI can take over repetitive tasks, freeing up
human workers
AI disrupts jobs
As tasks are automated by AI, some jobs
may no longer be necessary
AI enables deception
AI can generate hyper-personalized content
that manipulates opinions
While AI brings many benefits, ethical principles are
needed to prevent misuse and adapt to societal changes.
19. The Role of AI in Communication
Reducing manual work
AI automates repetitive and time-
consuming tasks like data entry and
document review
Uncovering insights
AI analyzes large amounts of data to uncover
patterns and insights that would be difficult
for humans to find
Improving customer service
AI chatbots and virtual assistants provide
quick customer support 24/7
AI is transforming how businesses operate and engage with
customers across industries through automation and data analysis.
20. AI's Impact on Public Relations
Monitor trends
AI can monitor news and social
media to identify trends, risks,
and opportunities for brands
Generate content
AI writing tools can generate
press releases, website content,
and social posts quickly
Track performance
AI can track campaign
performance and suggest
improvements in real-time
Engage audiences
Chatbots can engage with the
public and respond to common
questions automatically
AI has many applications in public relations that can help brands
be more efficient and effective in their communications.
21. Caution that AI could amplify "fake news" or
manipulated media if not thoughtfully
implemented. PR professionals need awareness.
AI can enable creation and
spread of fake content
Sophisticated AI techniques like
generative adversarial networks
and text generation models can
create fake images, videos and
text that look authentic.
AI tools can manipulate
media to distort truth
Tools like deepfakes allow
altering of images, videos and
audio to portray events and
speech that did not occur.
AI needs oversight to
maintain integrity
Without proper governance and
controls, AI could automate and
amplify disinformation
campaigns.
PR professionals should stay vigilant about potential misuse of AI for manipulating
public opinion and work to establish ethical norms for use of these technologies.
22. The Future of AI in Africa
AI adoption rising in Africa
AI adoption is increasing steadily across
sectors in Africa and expected to grow
significantly in coming years
Key areas for AI in Africa
Major areas where AI could benefit Africa
include healthcare, agriculture, education,
smart cities, and wildlife conservation
Challenges to address
Challenges like data availability,
infrastructure, skills gaps, and responsible AI
practices need to be addressed for
successful AI adoption in Africa
With proper governance and development, AI has immense potential to accelerate
progress across sectors in Africa by leapfrogging traditional development barriers.
23. The Role of Artificial
Intelligence (AI) in
Communication
While AI holds great promise for improving our lives, we must
recognize that it could also reinforce social inequalities without
careful oversight. If only tech elites can access or benefit from
advanced AI, it may widen the gap between rich and poor.
24. The Role of AI in Customer Service
Automation
AI chatbots can automate repetitive
customer service tasks like answering FAQs
24/7 Availability
Chatbots are available 24/7 unlike human
agents
Natural Language Processing
Chatbots can understand natural language
and have conversations
AI chatbots enhance customer service by automating repetitive tasks,
providing 24/7 availability, and understanding natural language.
25. The Role of AI in Communication
Automating translation
AI can automatically translate documents
and communications between languages
saving time and costs.
Automating transcription
AI speech recognition can transcribe audio
content like meetings and interviews into
text.
Automating content generation
AI can generate initial drafts of content like
reports, articles and social media posts.
By automating repetitive communication tasks, AI
enables humans to focus on high-value strategic work.
26. How AI Boosts Relevance and Personalization
Targeted messaging
AI can analyze user data to determine
interests and preferences in order to deliver
more personalized and relevant marketing
messages.
Predictive analytics
AI can study past interactions and responses
to forecast future behaviors and trends to
optimize marketing campaigns.
Dynamic content
AI allows for dynamic and real-time
adjustments to messaging and creative
based on individual user data and responses.
By leveraging AI and machine learning, marketers can take personalization
and relevance to the next level to boost engagement and ROI.
27. AI's Impact on Public Relations
Artificial intelligence can analyze massive amounts of news articles and social
media posts to detect emerging trends, risks, and opportunities for brands and
organizations. This allows PR professionals to identify potential reputational
threats before they escalate and capitalize on viral moments.
28. AI Creates Content Quickly and Easily
AI can generate content quickly
AI tools like ChatGPT can produce press
releases, website content, blog posts, social
media captions, and more in a fraction of the
time it would take to write manually.
AI can adapt content for different
formats
The same AI-generated content can be
repurposed across press releases, website
copy, social posts, etc. by tweaking it to fit
each format.
AI takes care of rote writing tasks
AI allows writers to focus on big picture
strategy and messaging instead of grinding
through repetitive content creation.
AI writing tools allow communicators to produce a
high volume of quality, customized content at scale.
29. The Role of Artificial Intelligence (AI) in Communication
AI can enable natural conversational
abilities in chatbots
AI techniques like natural language
processing allow chatbots to understand
nuances in human communication and
respond more naturally
AI can analyze tone and sentiment in
communications
AI can detect emotions and subtle
meanings in text and voice communications
between people
AI can generate human-like content
Advanced AI models like GPT-3 can generate
remarkably human-like text, audio, and
video content
In summary, AI has diverse applications in improving and enabling more
natural and insightful communications between humans and machines.
30. Background of AI
Origins of AI research
AI research began in the 1950s with a focus
on games and theorem proving.
Early enthusiasm and funding
There was a lot of early enthusiasm and
funding for AI in the 1960s and 1970s.
First AI winter
When early AI systems failed to live up to
expectations, funding dried up leading to
the first AI winter in the 1970s.
AI research has experienced ups and downs over the decades, but
recent advances are generating renewed excitement in the field.
31. Impact of AI in Communication
AI transforming communication
AI is being used for natural language processing,
allowing for more natural human-computer
interactions.
AI assisting public relations
AI can analyze data to identify trends and insights
to inform PR strategies.
AI is having a major impact on communication and public relations by
enabling more natural interactions and providing data-driven insights.
32. AI's Impact on
Public Relations
AI is rapidly transforming the public relations landscape by
automating tasks like media monitoring, content creation, and
data analysis. This allows PR professionals to focus on more
strategic initiatives and build deeper relationships with
stakeholders.
33. How AI Will Change Communication
AI assistants can help improve
communication
AI chatbots provide 24/7 customer service
and sales assistance
AI enables hyper-personalized
communication
AI can analyze data to recommend content
tailored to each user
AI translates across languages in real
time
Real-time voice translation breaks down
language barriers
AI is transforming communication by automating conversations,
personalizing experiences, and enabling seamless translation.
34. Potential Pitfalls of AI in Communication
Tech addiction
Over-reliance on technology can make
people dependent and reduce human
interactions.
Filter bubbles
AI can reinforce biases and create echo
chambers by showing people information
aligned with their existing views.
Misinformation
AI generated fake content can spread
misinformation quickly on social media.
While AI brings many benefits, we must thoughtfully consider its risks and
mitigate potential downsides through education, regulation, and ethical codes.
35. AI and Content Creation
Artificial intelligence (AI) is playing an increasingly important role in
generating content. AI algorithms can analyze data and content trends to
produce new text, images, audio and video. This has major implications for
communication as AI takes on more creative responsibilities traditionally
performed by humans.
36. Will AI improve or worsen communication?
Better communication
AI can analyze data to improve targeting and
personalization of messages
Worse communication
Over-reliance on AI for communication can
reduce human interaction
More accessible communication
AI can help break down language barriers
and assist people with disabilities
AI will likely have both positive and negative impacts
on communication. Careful implementation is key.
37. The Role of Artificial Intelligence
(AI) in Communication
AI and communication might be a faustian bargain because there are
risks and benefits to using AI in communication. On one hand, AI can
help improve communication by providing more tailored messages and
analyzing conversations. However, it also raises concerns around data
privacy, security, and the spread of misinformation.
38. The Future of AI in Africa
Data Privacy Concerns
The collection and use of data for
AI systems raises important
privacy issues that governments
will need to address through
regulation and oversight.
Mitigating Social Issues
AI applications can help address
pressing social challenges in
Africa like food insecurity, lack of
access to education, and more.
Advances in Healthcare
AI can help improve healthcare
access and outcomes through
tools for remote diagnosis,
personalized treatment plans, and
predictive analytics.
Economic Growth
AI adoption in key sectors like
agriculture, education, and
finance can drive productivity,
efficiency, and economic growth
across the continent.
Job Market Disruption
The growth of AI may disrupt job
markets and exacerbate
unemployment in African
countries lacking policies for re-
training and social protection.
Increasing Access to
Technology
The rapid spread of mobile devices
and internet connectivity across
Africa will enable more people to
access AI services and tools.