Functional areas 2 b
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This document discusses business functions and organizational hierarchy. It defines a hierarchy as an organizational structure similar to a pyramid, with fewer personnel at each higher layer. It then lists common business functions like human resources, customer service, sales and marketing, research and development, administration and IT, production/operations, and finance and accounts. For each function, it provides examples of typical tasks, such as recruiting and training for human resources, market research and promotion strategies for sales and marketing, and cash flow monitoring and account preparation for finance. The document aims to teach about the different functions within a business and the roles and responsibilities of each.
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The document outlines five main functional areas in business: finance, research and development, human resources, marketing, and production. It explains that companies organize into functional areas or departments to divide responsibilities and facilitate cooperation between areas. Specifically, it provides details on the typical responsibilities of the finance, human resources, marketing, production, and research and development functions.
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Unit 1 functional areas of business organisation
There are several key functional areas within businesses including operations, marketing and sales, finance, human resources, research and development, administration and IT support, and customer service. All functional areas must work together to achieve business goals and objectives. While functional areas may vary between businesses based on size, activities, customers, and ownership, the main responsibilities of each area are operations (converting resources into goods/services), marketing and sales (understanding customer needs), finance (managing money and resources), human resources (employee management), R&D (developing new products), administration and IT (support roles), and customer service (managing customer relationships).
Functional areas of a business
The document discusses several key functional areas of a business including finance, marketing, HR, production, and communication. It provides details on each function such as the key aspects involved in marketing like identifying customer needs, developing products/services, pricing, promotion etc. It also discusses concepts in production/operations around inventory management, quality management, and total quality management. For HR, it covers areas such as recruitment, training, performance management. It emphasizes that while businesses have distinct functions, there is overlap between them and communication is important. Functions need to work collectively and be aligned to achieve business goals.
Functional areas of business
Business management is complex and requires successfully managing multiple functional areas. There are several key functional areas that must be effectively managed for a business to achieve its goals. These include finance, human resources, administration, production/services, marketing, sales, customer service, and research and development. Each functional area plays an important role like finance which deals with spending and receipts, human resources which deals with employees, and production which focuses on transforming raw materials into finished goods for manufacturing businesses.
Functional areas of a business
This presentation outlines the main functional areas of a business, including accounting, finance, human resources, marketing, sales, customer service, management information systems, and research and development. Accounting involves measuring and recording financial information. Finance deals with the organization's spending and receipts. Human resources handles employee hiring, training, and records. Marketing focuses on publicity, customer needs, and product promotion. Sales involves direct interaction with customers. Customer service provides customer support, help, and after-sales assistance. Management information systems uses technology to maximize benefits for personnel, equipment, and processes. Research and development works to introduce innovations and stay ahead of competitors.
Business function
This document discusses the various business functions within an organization. It defines a business function as an action that produces a result to help achieve the organization's overall purpose. The document then categorizes functions as either internal functions like research and development, production, sales, and supporting functions like computing and human resources. It also discusses external functions such as those provided by chartered accountants, management consultants, recruitment agencies, advertising agencies, and public relations firms. Each function is described in 1-2 sentences.
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The document discusses the various organizational functions within a large company such as Sainsbury's. It describes the main functional areas as administration, customer service, finance and accounts, research and development, sales, marketing, production, and human resources. It provides details on the roles and importance of each functional area, including that administration supports the work of the organization, customer service looks after customers, finance monitors income/expenditure and is important for decision making, research and development improves and develops new products, and the other functions include sales, marketing, production, and human resources.
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Unit 1 functional areas of business organisation
There are several key functional areas within businesses including operations, marketing and sales, finance, human resources, research and development, administration and IT support, and customer service. All functional areas must work together to achieve business goals and objectives. While functional areas may vary between businesses based on size, activities, customers, and ownership, the main responsibilities of each area are operations (converting resources into goods/services), marketing and sales (understanding customer needs), finance (managing money and resources), human resources (employee management), R&D (developing new products), administration and IT (support roles), and customer service (managing customer relationships).
Functional areas of a business
The document discusses several key functional areas of a business including finance, marketing, HR, production, and communication. It provides details on each function such as the key aspects involved in marketing like identifying customer needs, developing products/services, pricing, promotion etc. It also discusses concepts in production/operations around inventory management, quality management, and total quality management. For HR, it covers areas such as recruitment, training, performance management. It emphasizes that while businesses have distinct functions, there is overlap between them and communication is important. Functions need to work collectively and be aligned to achieve business goals.
Functional areas of business
Business management is complex and requires successfully managing multiple functional areas. There are several key functional areas that must be effectively managed for a business to achieve its goals. These include finance, human resources, administration, production/services, marketing, sales, customer service, and research and development. Each functional area plays an important role like finance which deals with spending and receipts, human resources which deals with employees, and production which focuses on transforming raw materials into finished goods for manufacturing businesses.
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This presentation outlines the main functional areas of a business, including accounting, finance, human resources, marketing, sales, customer service, management information systems, and research and development. Accounting involves measuring and recording financial information. Finance deals with the organization's spending and receipts. Human resources handles employee hiring, training, and records. Marketing focuses on publicity, customer needs, and product promotion. Sales involves direct interaction with customers. Customer service provides customer support, help, and after-sales assistance. Management information systems uses technology to maximize benefits for personnel, equipment, and processes. Research and development works to introduce innovations and stay ahead of competitors.
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This document discusses the various business functions within an organization. It defines a business function as an action that produces a result to help achieve the organization's overall purpose. The document then categorizes functions as either internal functions like research and development, production, sales, and supporting functions like computing and human resources. It also discusses external functions such as those provided by chartered accountants, management consultants, recruitment agencies, advertising agencies, and public relations firms. Each function is described in 1-2 sentences.
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All organizations must manage core functions like sales, marketing, finance, and human resources to provide products or services and meet customer needs. Additional functions like production, purchasing, and research and development are also important for many businesses depending on their industry. Administration is crucial for organizing and supporting the work across all functional areas, keeping the business running smoothly. Research and development focuses on improving products and production processes and is a major investment for industries like automotive and pharmaceuticals seeking future growth.
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Functional areas 2 b
- 1. Hierarchy • What does this word mean? • Any organisational structure whereby the shape is similar to a pyramid. • This is where there are fewer numbers of personnel on every layer towards the top • Flat organisational structures look different to this
- 2. A quick starter activity • Give example an example business for the next 4 organisations shown. • Write the 4 down
- 3. Business Organisation • Organisation by type • Global businesses – complex organisation Example ?? structures (Microsoft) • National – organisation possibly stretches ????? throughout the country (Li-Ning) • Regional – could be through a county or wider area Example ???? (North West, or province etc.. Hangkong Beer) • Local – small organisations serving local area or Example Man) community (Chicken????
- 4. So what is today's lesson about?
- 5. What will we learn today? • What business functions are • What different functions a business has • What tasks these functions do
- 6. In every business there are tasks that must be done on a regular basis These might include: •Selling Products •Paying Bills • Hiring Staff These tasks are often called functions & are defined as: “The person, or department responsible for completing particular tasks within a business, e.g. Finance”
- 8. Business Functions • • • • • • • Human Resources Customer Service Sales and Marketing Research and Development Administration and IT Production/Operations Finance and Accounts
- 9. Human Resources • Recruitment and retention – Job descriptions – Person Specifications • • • • • Dismissal Redundancy Motivation Training staff Health and safety and conditions at work
- 10. Customer Service • • • • • • Monitoring distribution After-sales service Handling consumer enquiries Offering advice to consumers Dealing with customer complaints Publicity and public relations
- 11. Sales and Marketing • Market research • Product – advice on new product development, product improvement, extension strategies, target markets • • • • Promotion strategies Pricing strategies Sales strategies The sales team
- 12. Research and Development • • • • • • New product development (innovation) Product improvements Competitive advantage Value added Product testing Cost savings
- 13. Administration and IT •Managing property – cleaning, health and safety, maintenance, security •Reception •Clerical work – reporting, recording, record keeping, communication •Overview of quality control •Use of IT systems
- 14. Production/Operations • • • • • Acquiring resources Planning output – labour, capital, land Monitoring costs Projections on future output Production methods – Batch – Flow – Job • Efficiency
- 15. Finance and Accounts • Cash flow – Monitoring income/revenue – Monitoring expenditure • Preparing accounts • Raising finance – Shares – Loans • Links with all other functional areas
- 16. 3 Videos What functional area? What activities are carried out in this area?
- 17. Around the room are 5 different functional areas - Finance - Human Resources - Production - Administration - Sales & Marketing Move to the area of the room which you think the statement relates to!
- 18. Selling the product or service to customers, either over the telephone or face to face
- 19. Preparing the payroll and paying staff salaries
- 20. Receiving and recording all job applications, arranging interviews and notifying candidates of results
- 21. Collecting, distributing & dispatching the mail
- 22. Arranging staff training and encouraging continuous professional development
- 23. Promoting products and services through a variety of advertising and promotional methods, e.g. TV, online, direct mail & sponsorship
- 24. Scheduling routine machinery inspections & maintenance & carrying out repairs as required
- 25. What will we learn today? • What business functions are • What different functions a business has • What tasks these functions do