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Diana McClenahan, PHR 
Post Office Box 1013 
La Center, Washington 98629 
(360) 910-3575 
dss4709@yahoo.com 
PROFESSIONAL EXPERIENCE 
Benefits and Payroll Manager RS Medical, Inc., Vancouver, WA 7/13 – Current 
 Perform analysis of all employee benefits and make sure they are in compliance 
 Responsible for creating policies and procedures for benefits and payroll functions 
 Evaluate all leaves for federal and state law leave compliance, tracking and documentation 
 Manage all payroll processing and training of employees, managers and executives 
 Process multi-state payroll (50 states and 250 employees , 2 entities), 401(k), HSA, FSA, and all other benefits and taxes 
 Work with finance on payroll, GL and other reporting requirements 
 Perform workers compensation quarterly filings 
 Work on setting up automated processes in HR and Payroll systems 
 Maintain HR/Payroll system and integrity 
 Responsible for administration of all employee benefit plans, including workers compensation and COBRA 
 Liaison between employees and insurance providers to resolve benefit related problems 
 Responsible for training database 
 Perform all onboarding and exiting of all employees 
 Supports HR Director in day-to-day duties 
 Evaluate and customize HR and Payroll software to better serve the organizational needs 
 Year-end reporting 
Human Resource/Payroll Manager Laid Off Trek Global Corporation, Vancouver, WA 10/12 – 6/13 
 Performed analysis of all employee benefits and made proposals on how they could be improved 
 Coordinated and supervised all planning and policy making programs with an emphasis on their effect on human resources 
 Evaluated strategic employee and benefit plans and programs to ensure they adhere to regulatory and provisions and requirements 
 Initiated performance reviews and standards 
 Processed multi-state payroll (10 states, 22 employees, 1 entity), 401(k), HSA, FSA, and all other benefits and taxes 
 Managed and supervised accounting and sales departments 
 Revised and updated policies, procedures and manuals to be in compliance with all state and regulatory agencies 
 Analyzed and moved the company into better benefits with potential savings of $106k during the first year 
 Recommended and initiated other positive and influential policies and programs in the organization 
 Worked with accounting staff to get financials updated and items coded properly 
 Set up and maintained registered agents in multi-states and maintained Delaware Corporation Taxes and Corporate Documents 
 Created and chaired board and shareholder meetings 
 Responsible for dealing with all state agencies 
 Worked on setting up home offices to be in compliance with work comp, state and federal laws and company policies 
Human Resources Generalist Laid Off (Company Sold) NW Natural Prod, Inc., Ridgefield, WA 1/12 – 7/12 
 Responsible for administration of all employee benefit plans, including workers compensation and COBRA 
 Liaison between employees and insurance providers to resolve benefit related problems 
 Conducted all open enrollment meetings 
 Implemented ADP carrier connections, set-up benefits in ADP and flow into payroll 
 Worked on I-pay statements, manager access to performance reviews and timecards 
 Trained payroll administrator on workflow from HRB to Payroll 
 Worked on setting up automated processes in HRB, Payroll and Time and Attendance 
 Maintained ADP system (1 state, 1,500 employees, 1 entity) 
Senior Payroll Administrator (RS Medical) Temporary Assignment Northwest Staffing, Vancouver, WA 10/11 – 1/12 
 Hired for temporary assignment to get payroll system corrected and in functional working condition and to setup automated 
processes 
 Wrote procedures on all payroll functions for multi-state payroll system 
 Corrected state tax issues and verified and corrected data for W-2’s for accurate year-end processing 
 Ensured and set up files for easy access to state taxes and other state specific records 
 Set up files for IRS tracking and bi-weekly payroll records and back-up for payroll processing
Diana McClenahan 
360-910-3575 
Page 2 of 3 
 Organized files for bi-weekly processing and maintenance 
 Learned new payroll system (Mangrove) in two days after I started for processing a timely payroll 
 Trained HR Manager on processing and managing payroll 
 Took them from 3 day processing payroll timeframe to a 4 hour timeframe 
 Responsible for year-end W-2 activities and accountable for high-volume, full-scale payroll functions 
 Preparation of special reports for management using ad-hoc and standard reports 
 Assured proper processing of all fixed and voluntary deductions as well as liens, garnishments, and direct deposit requests 
 Acted in response to verification and inquiries for unemployment and other payroll-related data 
 Processed multi-state (50 states, 700 employees, 2 entities) and multi-entity in-house payroll including payroll tax at the federal, 
state and local levels 
 Supervision, computation, reconciliation and payment of garnishments, benefits, and taxes for federal, state and local wage and 
hour laws 
Administrative Assistant Laid Off Sikorsky Aerospace., Woodland, WA 7/10 – 3/11 
Other Titles: Executive Secretary, Corporate Secretary, Administrative Assistant, Receptionist/Sales Secretary 
Corporate Human Resources/Payroll Manager Sold to Sikorsky Aerospace LifePort, Inc., Woodland, WA 5/96 – 7/10 
Other Titles: Executive Secretary, Corporate Secretary, Administrative Assistant, Receptionist/Sales Secretary 
 Responsible for managing the HR team and payroll department in effectively driving all HR and payroll functions for multi-state 
locations (4 states, 350 employees , and multi-entities) 
 Directed a reorganization of operations impacting employees resulting in no adverse impact to the bu siness 
 Directed employee training and implementation of programs , including FAA licenses and certifications 
 Implemented a successful staffing program; identified and trained employees meet staffing needs 
 Ensured HR was in compliance with policies and federal, state, and city laws and regulations including FAA regulations 
 Insured personnel were properly certified/licensed and met all other requirements for hiring , including FAA 
 Oversaw successful staffing and on-boarding programs for multi-state locations 
 Engaged in successful retention program dropping turnover from 63% to 29% in just 2 years 
 Worked with IT to create HR Intranet providing employees with key information 
 Created a ‘Safe-zone’ for employees and managers to discuss professional and personal issues 
 Advisor to executive leadership on strategic organization decisions 
 Identified and implemented numerous ideas to streamline processes to include: centralizing key HR functions (staffing, training, 
and payroll) for different sites, created paperless system in HR and Payroll, which resulted in company-wide paperless systems, 
resulting in a substantial cost savings 
 Upgraded talent by strong recruiting and employee referral program and drove positive employee engagement 
 Met critical business skill demands lacking in the organization 
 Full member of leadership teams providing advice and solutions on policies, employee relations, performance management, 
terminations and investigations of internal complaints 
 Reviewed salary surveys and compared to company job population. Identified market median and advised senior management. 
 Corporate HR Manager for one of largest aircraft interior manufacturing companies 
 Responsibilities included staffing, recruiting, compliance, benefits, safety, OSHA, WISHA and employee relations 
 Responsible for start-up of new multi-state facilities and regularly traveled between facilities 
 Revised performance review process , job descriptions, implemented supervisor training, and successfully negotiated reduction in 
healthcare costs. Became self-funded in medical plan resulting in 35% savings during the first year. 
 Plan administrator for 401(k) and Profit Sharing Plans 
 Researched, implemented, trained and supervised all benefit plans processes, procedures, implementation and training 
 Managed payroll department and all aspects of payroll processing, procedures and policies 
 Oversaw all employee hires, orientations, training, discipline and terminations 
 Responsible for all safety, safety training and compliance with company, OSHA and WISHA regulations 
EDUCATION 
Washington State University, Pullman, WA 
Currently attending (online program) to obtain a Bachelor’s Degree in Business Administration, Enrolled January 2014 
Clark College, Vancouver, WA 
Associates Degree, December 2013 
GPA: 3.68
Diana McClenahan 
360-910-3575 
Page 3 of 3 
Business Computer Training Institute, Beaverton, OR 
Certificate in Advanced Medical Insurance Claims Processing 
GPA: 95% 
Ouachita Vo-Tech, Malvern, AR 
Accounting, English, Office Machines, Math 
GPA: 92.5% 
DESIGNATIONS 
 PHR (Professional in Human Resources), Received: January 2010, Expires: January 2019 
 Intercept Authorized Drug and Alcohol Tester, September 2004, Never Expires 
 Association of Executive Secretaries and Administrative Assistants, Never Expires 
PROFESSIONAL MEMBERSHIPS 
 Society of Human Resource Management (SHRM) 
 Cascade Payroll Association (Vancouver) 
 SW Society of HR Management (SWSHRM) 
 National Association Government Contracts 
 Rockhurst University 
 Mosaic Job Café 
COMPETENCIES 
 Recruiting and Retention 
 Talent Management 
 Policy Development and Administration 
 Employee Relations 
 Training and Development 
 Mergers and Acquisitions 
 Integration and Change Efforts 
 ADP PCW, Workforce, Workforce Now, HRB, 
EzLabor, E-time 
 Ceridian, Mangrove, Paychex, SurePayroll 
INDUSTRIAL EXPERIENCE 
 Manufacturing and Construction 
 Legal and Dental 
 Medical Devices 
 Software/Professional 
 Food 
 Aviation 
 Volunteer (Hospitals & Humane Society) 
 Commercial Leasing 
PROFESSIONAL DEVELOPMENT 
 Completed ongoing training in the areas of compensation and benefits, employee relations, leaves of a bsence, workers’ 
compensation, workplace safety/security, policies, procedures, communication, management, payroll management, software 
programs, performance management, business strategy, strategic partnership & growth, and ergonomics. 
 Administrated drug and alcohol in-house testing for new hires and random and/accident testing.

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Human Resource-Payroll Manager - 07-25-14

  • 1. Diana McClenahan, PHR Post Office Box 1013 La Center, Washington 98629 (360) 910-3575 dss4709@yahoo.com PROFESSIONAL EXPERIENCE Benefits and Payroll Manager RS Medical, Inc., Vancouver, WA 7/13 – Current  Perform analysis of all employee benefits and make sure they are in compliance  Responsible for creating policies and procedures for benefits and payroll functions  Evaluate all leaves for federal and state law leave compliance, tracking and documentation  Manage all payroll processing and training of employees, managers and executives  Process multi-state payroll (50 states and 250 employees , 2 entities), 401(k), HSA, FSA, and all other benefits and taxes  Work with finance on payroll, GL and other reporting requirements  Perform workers compensation quarterly filings  Work on setting up automated processes in HR and Payroll systems  Maintain HR/Payroll system and integrity  Responsible for administration of all employee benefit plans, including workers compensation and COBRA  Liaison between employees and insurance providers to resolve benefit related problems  Responsible for training database  Perform all onboarding and exiting of all employees  Supports HR Director in day-to-day duties  Evaluate and customize HR and Payroll software to better serve the organizational needs  Year-end reporting Human Resource/Payroll Manager Laid Off Trek Global Corporation, Vancouver, WA 10/12 – 6/13  Performed analysis of all employee benefits and made proposals on how they could be improved  Coordinated and supervised all planning and policy making programs with an emphasis on their effect on human resources  Evaluated strategic employee and benefit plans and programs to ensure they adhere to regulatory and provisions and requirements  Initiated performance reviews and standards  Processed multi-state payroll (10 states, 22 employees, 1 entity), 401(k), HSA, FSA, and all other benefits and taxes  Managed and supervised accounting and sales departments  Revised and updated policies, procedures and manuals to be in compliance with all state and regulatory agencies  Analyzed and moved the company into better benefits with potential savings of $106k during the first year  Recommended and initiated other positive and influential policies and programs in the organization  Worked with accounting staff to get financials updated and items coded properly  Set up and maintained registered agents in multi-states and maintained Delaware Corporation Taxes and Corporate Documents  Created and chaired board and shareholder meetings  Responsible for dealing with all state agencies  Worked on setting up home offices to be in compliance with work comp, state and federal laws and company policies Human Resources Generalist Laid Off (Company Sold) NW Natural Prod, Inc., Ridgefield, WA 1/12 – 7/12  Responsible for administration of all employee benefit plans, including workers compensation and COBRA  Liaison between employees and insurance providers to resolve benefit related problems  Conducted all open enrollment meetings  Implemented ADP carrier connections, set-up benefits in ADP and flow into payroll  Worked on I-pay statements, manager access to performance reviews and timecards  Trained payroll administrator on workflow from HRB to Payroll  Worked on setting up automated processes in HRB, Payroll and Time and Attendance  Maintained ADP system (1 state, 1,500 employees, 1 entity) Senior Payroll Administrator (RS Medical) Temporary Assignment Northwest Staffing, Vancouver, WA 10/11 – 1/12  Hired for temporary assignment to get payroll system corrected and in functional working condition and to setup automated processes  Wrote procedures on all payroll functions for multi-state payroll system  Corrected state tax issues and verified and corrected data for W-2’s for accurate year-end processing  Ensured and set up files for easy access to state taxes and other state specific records  Set up files for IRS tracking and bi-weekly payroll records and back-up for payroll processing
  • 2. Diana McClenahan 360-910-3575 Page 2 of 3  Organized files for bi-weekly processing and maintenance  Learned new payroll system (Mangrove) in two days after I started for processing a timely payroll  Trained HR Manager on processing and managing payroll  Took them from 3 day processing payroll timeframe to a 4 hour timeframe  Responsible for year-end W-2 activities and accountable for high-volume, full-scale payroll functions  Preparation of special reports for management using ad-hoc and standard reports  Assured proper processing of all fixed and voluntary deductions as well as liens, garnishments, and direct deposit requests  Acted in response to verification and inquiries for unemployment and other payroll-related data  Processed multi-state (50 states, 700 employees, 2 entities) and multi-entity in-house payroll including payroll tax at the federal, state and local levels  Supervision, computation, reconciliation and payment of garnishments, benefits, and taxes for federal, state and local wage and hour laws Administrative Assistant Laid Off Sikorsky Aerospace., Woodland, WA 7/10 – 3/11 Other Titles: Executive Secretary, Corporate Secretary, Administrative Assistant, Receptionist/Sales Secretary Corporate Human Resources/Payroll Manager Sold to Sikorsky Aerospace LifePort, Inc., Woodland, WA 5/96 – 7/10 Other Titles: Executive Secretary, Corporate Secretary, Administrative Assistant, Receptionist/Sales Secretary  Responsible for managing the HR team and payroll department in effectively driving all HR and payroll functions for multi-state locations (4 states, 350 employees , and multi-entities)  Directed a reorganization of operations impacting employees resulting in no adverse impact to the bu siness  Directed employee training and implementation of programs , including FAA licenses and certifications  Implemented a successful staffing program; identified and trained employees meet staffing needs  Ensured HR was in compliance with policies and federal, state, and city laws and regulations including FAA regulations  Insured personnel were properly certified/licensed and met all other requirements for hiring , including FAA  Oversaw successful staffing and on-boarding programs for multi-state locations  Engaged in successful retention program dropping turnover from 63% to 29% in just 2 years  Worked with IT to create HR Intranet providing employees with key information  Created a ‘Safe-zone’ for employees and managers to discuss professional and personal issues  Advisor to executive leadership on strategic organization decisions  Identified and implemented numerous ideas to streamline processes to include: centralizing key HR functions (staffing, training, and payroll) for different sites, created paperless system in HR and Payroll, which resulted in company-wide paperless systems, resulting in a substantial cost savings  Upgraded talent by strong recruiting and employee referral program and drove positive employee engagement  Met critical business skill demands lacking in the organization  Full member of leadership teams providing advice and solutions on policies, employee relations, performance management, terminations and investigations of internal complaints  Reviewed salary surveys and compared to company job population. Identified market median and advised senior management.  Corporate HR Manager for one of largest aircraft interior manufacturing companies  Responsibilities included staffing, recruiting, compliance, benefits, safety, OSHA, WISHA and employee relations  Responsible for start-up of new multi-state facilities and regularly traveled between facilities  Revised performance review process , job descriptions, implemented supervisor training, and successfully negotiated reduction in healthcare costs. Became self-funded in medical plan resulting in 35% savings during the first year.  Plan administrator for 401(k) and Profit Sharing Plans  Researched, implemented, trained and supervised all benefit plans processes, procedures, implementation and training  Managed payroll department and all aspects of payroll processing, procedures and policies  Oversaw all employee hires, orientations, training, discipline and terminations  Responsible for all safety, safety training and compliance with company, OSHA and WISHA regulations EDUCATION Washington State University, Pullman, WA Currently attending (online program) to obtain a Bachelor’s Degree in Business Administration, Enrolled January 2014 Clark College, Vancouver, WA Associates Degree, December 2013 GPA: 3.68
  • 3. Diana McClenahan 360-910-3575 Page 3 of 3 Business Computer Training Institute, Beaverton, OR Certificate in Advanced Medical Insurance Claims Processing GPA: 95% Ouachita Vo-Tech, Malvern, AR Accounting, English, Office Machines, Math GPA: 92.5% DESIGNATIONS  PHR (Professional in Human Resources), Received: January 2010, Expires: January 2019  Intercept Authorized Drug and Alcohol Tester, September 2004, Never Expires  Association of Executive Secretaries and Administrative Assistants, Never Expires PROFESSIONAL MEMBERSHIPS  Society of Human Resource Management (SHRM)  Cascade Payroll Association (Vancouver)  SW Society of HR Management (SWSHRM)  National Association Government Contracts  Rockhurst University  Mosaic Job Café COMPETENCIES  Recruiting and Retention  Talent Management  Policy Development and Administration  Employee Relations  Training and Development  Mergers and Acquisitions  Integration and Change Efforts  ADP PCW, Workforce, Workforce Now, HRB, EzLabor, E-time  Ceridian, Mangrove, Paychex, SurePayroll INDUSTRIAL EXPERIENCE  Manufacturing and Construction  Legal and Dental  Medical Devices  Software/Professional  Food  Aviation  Volunteer (Hospitals & Humane Society)  Commercial Leasing PROFESSIONAL DEVELOPMENT  Completed ongoing training in the areas of compensation and benefits, employee relations, leaves of a bsence, workers’ compensation, workplace safety/security, policies, procedures, communication, management, payroll management, software programs, performance management, business strategy, strategic partnership & growth, and ergonomics.  Administrated drug and alcohol in-house testing for new hires and random and/accident testing.