This document is a resume for Troy M. Green, an executive recruiting director with over 15 years of experience in human resources and recruiting. Currently, Green works for the Department of Health and Human Services developing policy and recruitment strategies. Previously, Green held director level recruiting roles at hospitals and technology companies where he improved hiring processes, reduced costs and turnover, and increased diversity. Green has expertise in strategic planning, compliance, and developing high performing recruitment teams.

1. TROY M. GREEN SPHR
100 First Street Apt. 133  Rockville, Maryland 20851  (h) 240-314-0374 (c) 240-472-0114  troygreen65@verizon.net
EXECUTIVE PROFILE
RECRUITING DIRECTOR
Public/Private Sector Retention/Sourcing Expert  Recruitment Branding Leader  Process Improvement Specialist
Results-oriented, strategic recruiting executive with an impressive record of streamlining operations, developing and
implementing organizational solutions, and applying overall resource management expertise to performance-based and
customer-focused organizations. Public and Private Sector expertise as an analytical planner; able to collaborate with
internal business partners to ensure consistency and compliance. Recognized for the ability to provide results-oriented
leadership, utilize effective problem solving skills and implement aggressive strategic planning initiatives within highly
competitive industries. Demonstrated effectiveness in providing vision and counsel in turning around under-performing
businesses. Skillfully assess organizational challenges and create actionable resolutions. Extensive experience in developing
and implementing core programs in performance management and organization development that increase business
effectiveness.
Career Highlights
 Analyzed 100 search and agency contracts and annual spending; eliminated agency usage by more than 50
percent and saved approximately $0.5 million per year within 12 months. [eSpire Communications]
 Manage $4million per year recruitment marketing contract. [Department Health & Human Services]
 Reduced total employee turnover by more than 15 percent by implementing an AVA behavioral assessment test
during the recruitment process. [St. Joseph Medical Center]
 Affordable Care Act and National Health Reform Legislation program implementation [Department Health &
Human Services]
 Formulate policies to foster implementation of Human Capital Goals [Department Health & Human Services]
 Developed recruitment infrastructure [Conmed Healthcare]
 Successfully implemented a strategic recruitment plan to address critical shortages and turnover in staffing;
ultimately reduced turnover and increased hiring during corporate expansion. [St. Joseph Medical Center]
 Revamped recruitment initiatives and successfully reduced annual hiring costs by $200,000. [Kaiser Permanente]
 Led successful Sarbanes-Oxley compliance efforts; received 100 percent HR compliance. [WebMethods]
 Reduced overall adverting spends by $50,000 per year and decreased turnover by 5 percent through the
implementation of a successful internal staff referral bonus program. [St. Joseph Medical Center]
Areas of Expertise
 Training and Organization Development  ER/Corrective Action  Compensation and Benefits
 HRIS, HR Reporting and Metrics  Vendor Service Delivery  P&L Management / Budgeting
 EEO Reporting/Affirmative Action  Policy and Procedure Development  Sarbanes-Oxley Compliance
 Audit Coordination / OFCCP Guidelines  Employee Morale and Retention  Recruitment Branding
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PROFESSIONAL SUMMARY
DEPARTMENT HEALTH & HUMAN SERVICES
HEALTH RESOURCES & SERVICES ADMINISTRATION (HRSA) ROCKVILLE MD
BUREAU OF CLININCIAN RECRUITMENT
MANAGEMENT ANALYST 2009-PRESENT
 Formulate policy and recruitment and retention strategies to secure clinicians in support of the National Health
Service Corps for approximately 9,000 vacancies across 8400 sites within 10 regions.

2. Troy M. Green
 Develop and roll out of new recruitment marketing & branding for National Health Service Corps in support of
Site Recruitment, Loan Repayment, Scholarship and Nursing Education.
 Formulate social networking strategies for YouTube, Facebook, and LinkedIn
 Manage and support NHSC $4 million marketing contract with AED.
 Formulate policy to foster implementation of CMS human capital goals and strategic activities that bridge CMS’s
overall mission and program goals.
 Reporting to the Director of Strategic Recruitment, developed recruitment infracture to include metrics driven
process and procedures disseminating to all CMS components.
 Developed and implemented successful recruitment strategy to secure Health Insurance Specialists, Management
Analysts and other critical CMS needs.
 Developed recruitment metrics to include vacancy reporting, benchmarks and turnover weekly for the CMS
Executive Team.
 Develop position papers and option papers in complex and often controversial management issues.
 Developed Workforce Planning and GAP Analysis studies throughout agency.
ST. JOSEPH MEDICAL CENTER Towson, MD
A 365-bed acute regional medical center.
Director of Recruitment and Diversity 2006 to 2009
Managed a team of five recruiters and 1 HR assistant supporting 3,000 employees; exercised full P&L responsibility for a
$1.2 million annual recruitment budget. Spearheaded diversity, recruitment branding, sourcing and on-boarding efforts to
include physicians, nursing and non-nursing staff. Supported all relocation and executive search activity. Launched process
improvement initiatives; implemented Taleo and Lawson HR systems and improved recruitment tracking capabilities.
 Reduced total number of day to fill a position from 60 to 35 by launching local external focus groups and
developing an effective diversity and testimonial advertising campaign.
 Reduced total RN vacancy from 15 percent down to 11.5 percent; well below the state average of 13 percent.
 Recruited and hired 103 nurses in 97 days by developing a successful 100-day RN recruitment program.
 Increased candidate traffic to the hospital job site by more than 35 percent by partnering with TMP Advertising to
effectively utilize search engine optimization tactics.
 Launched a college recruitment program; organized 25+ annual recruitment events and secured 30 direct hires.
 Selected by CEO to spearhead diversity program; led the diversity council (15 medical center employees
including the CEO, VP of HR, nurses, physicians); hospital featured as one of the top 50 employers in Baltimore.
WEBMETHODS (SOFTWARE AG) Fairfax, VA
A global technology company specializing in business process integration software.
Director of Talent Acquisition and Retention 2004 to 2006
Led a team of 10 remote executive recruiters in a highly decentralized environment. Liaised with offices in Europe and
Asia to facilitate all regional sales hiring. Implemented applicant tracking and introduced behavioral based interviewing.
Revamped recruitment collateral materials; implemented search engine optimization tactics to increase web traffic.
 Doubled hiring and reduced total turnover by 30 percent by implementing a strategic recruitment plan.
 Increased internal international transfers by more than 50 percent.
 Reduced product development employee turnover by 5 percent within six months by implementing behavioral-
based interviewing modeling and analyzing exit interview data to identify key personnel issues.

3. Troy M. Green
 Increased potential candidate pipeline and elevated candidate quality by introducing an aggressive sourcing
approach that focused on in-depth screening and follow-up and detailed candidate tracking.
 Conducted sexual harassment and performance improvement training to more than 50 field managers.
 Managed Employee Relations matters for NA Business Units
 Developed and Implemented Behavioral Assessment Tool for Corporate Headquarters
 Managed Employee Performance Management and Appraisal system,
 Earned promotion to Director of Talent Acquisition and Retention in less than 12 months.
KAISER PERMANENTE Rockville, MD
The nation's largest not-for-profit health plan, serving 8.7 million members with headquarters in Oakland, California.
Employment Manager 2001 to 2004
Led a team of 11 employees in unionized environment supporting support of 29 regional medical centers; exercised full
P&L responsibility for a $1 million annual recruitment budget. Collaborated with HR consultants on various union
grievance complaints resolution. Trained managers in facilitator leadership; served on Kaiser Permanente National
Recruitment Team. Implemented background screening and drug testing policy.
 Launched employee referral program; generated a 20 percent increase in employee referrals in just three months.
 Decreased total number of days to fill a position from 90 to 38; increased overall hires by 20 percent.
 Lowered vacancy rate from 25 percent to just 18 percent in less than 12 months.
eSPIRE COMMUNICATIONS Herndon, VA
A leading integrated communications provider offering local/long distance, Internet access and advanced data solutions.
Senior Human Resources Manager 1996 to 2001
Managed a team of six HR specialists supporting 2,000 employees nationwide; held full P&L responsibility for a $1.2
million annual recruitment budget. Spearheaded all acquisition activity related to human resources. Developed recruitment
collateral; oversaw HR web development initiatives. Managed reduction in workforce, layoffs and acquisition plans.
 Developed strategic recruitment plan and successfully tripled overall hiring over a three-year period.
 Trained more than 150 managers on hiring, conflict resolution, and ADA and sexual harassment
policies/procedures.
 Reduced total number of day to fill a position from 60 to 40
CAREER STAFF UNLIMITED – Director of Recruiting and Staffing Greenbelt, MD
THE UNIVERSITY OF MARYLAND MEDICAL CENTER – Human Resources Generalist Baltimore, MD
THE JOHNS HOPKINS HEALTH SYSTEM – Planning/Staffing Recruiter Baltimore, MD
EDUCATION & PROFESSIONAL AFFILIATIONS
Bachelor of Science, Business Management ♦ Morgan State University, Baltimore, Maryland
Society of Human Resource Management ♦ Board Member, Workforce for Regional Collaboration (WORC)