User Centered Design
The Design of Every Day Things
• User can figure out what
to do.
• The user can tell what is
going on
Design must be in a way that:
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
• General knowledge
• Past Experience
• Tradition, rules
• Hints or signs
• Others experience
• and so on..
Mental Model
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Mental
Model
The design
model
The system
image
The user’s
model
Mental Model
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Mental
Model
The design
model
The system
image
The user’s
model
Conceptualization
that the designer has
in mind.
What the user develops
to explain the
operation of the system
Communication
between designer or
design and user
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
• Psychology of a person/user
• Make task as simple as possible
• Change the nature of the task
• Hints or signs
• Automate but keep the task
same
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize• Make all the things visible
• Interact with user using visual appearances.
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Described well in the slide
“knowing what to do”
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Seven Principals
Simplify Structure
Visibility
Mapping Right
Power of Constraint
Design the Error
Use knowledge from
world + head
Standardize
Above all ensure the
standardization.
Thank You!

Human Computer Interaction: The Design of Everyday Things (User Centered Design – Chapter 7)