User experience design involves taking a user-centered approach to product design by researching user behaviors and needs and testing designs directly with users. This helps reduce risks, speeds development time, potentially reduces costs and timelines, and increases customer satisfaction by creating products that meet user expectations.

4. “Designing products in a way that takes into account the behaviour and psychology of the people using the product”Jesse James Garrett.

5. MANAGERSBAInitiateRequirementsDesign & BuildTestDeployDEVUsability testing

6. MANAGERSInitiateBARequirementsUser researchUX teamIncluding visual designerDesignUser testBuildDEVUXTestDeploy

7. User research

8. Design (analysis)

9. Design – putting it together

10. Testing

11. MANAGERSInitiateBARequirementsUser researchUX teamIncluding visual designerReducing riskFaster development timePotentially reducing project costs and timelinesReduced customer service costsIncreasing customer satisfactionDesignUser testBuildDEVUXTestDeploy

12. Sorry. There was a screenshot here of an app that I can’t show you, unless you work for my organisation.I wish I could.

13. This category is open to both non-Year 12 and current Year 12 students.This category applies to applicants who have been prevented from reaching their full educational potential because of family or other life circumstances.Applicants to this category will need to indicate whether the circumstances are long term (in existence prior to 2008) or short term (existing only in 2009-2010). ‘You’, not ‘applicant’LayoutWriting in line with people’s mental models – so not mature age, 21 years or olderSimplify

14. User experience is not just usabilityUser experience is a process: research, design & test.