1. CARMI BAR
Seasoned customer service professional
carmibar10@gmail.com | 0450 345 537
• Appointed to be the "Kids and Baby" department manager, after only two months of
working for Sheridan.
• Taking national first place in sales, for the month of January 2016.
• Increasing customers base by creating a new mail order delivery system.
• Developing and implementing client service program, which expanded client base by 5%.
• Increasing the margin of profit by 8% through the expansion of direct import practices.
• Creating a loyalty program with more then 1000 listed customers.
• Reducing supply order mistakes by 85% through a new inventory application.
• Increasing overall sales by 13% during my first year in Wissotzky.
• 20 years work experience in sales and management roles within the retail, design and
• visual merchandising industries.
• High customer service awareness.
• Strong work ethic.
• Able to work independently and within a team.
• Experience in cash handling and end of the day reconciliation procedures.
• Computer literate with a high level of competency in Microsoft Office.
• Strong advocate for the principals and practices related to workplace diversity,
participative work practices and occupational health and safety.
• High level of presentation and professional manner.
11/2015 - Current
Retail Assistant, "SHERIDAN"
• Managing sales floor and customer service.
• Handling receipt of stock from the factory.
• Achieving store sales targets.
• Handling cash register.
7/2015 - 11/2015
Retail Assistant and Delivery, "PAPS NURSERY AND FLOWER SHOP"
• Casual Position
• Managing sales floor and customers orders
• Handling cash register
• Delivering flowers' arrangement

2. 11/2014 - 4/2015
Retail and Store Manager, "MILleni lether goods"
• Manager of a luggage and lether goods shop in the busy Acland street shopping strip.
• Required to complete daily, weekly, and monthly takings reconciliation and account
balancing.
• Conducting various stock related products such as weekly ordering and stock-take.
• Ensuring the smooth running of daily operations and making sure that all stakeholders
were satisfied with our staff’s level of communication and service.
2011 - 2014
Director of Retail Operations, "Wissotzky Tea House Store"
• Responsible for business development and procurement operations within the retail sector
of the businesses.
• Training store staff in sales and costumer service.
• Managing in store stock operations and logistics of goods.
• Responsible for meeting weekly sales targets.
• Required to complete daily, weekly and monthly takings reconciliation and account
balancing.
2009 - 2011
Owner and Operator, "Carmi & Ev Ministry of Interior Design"
• Responsible for the development, marketing and financial aspects of a successful small
interior design business.
• Delivering interior design plans custom made to suit each customer.
• Supervision of subcontractors.
• Providing a personal one on one customer service through out the project.
2001 - 2009
Owner & Director of Operations, "Kidra Home Design"
• Responsible for the development, marketing and financial aspects of a successful life-style
retail store.
• Training store staff in customer service and sales.
• Managing instore stock operations and logistics.
• Responsible for meeting weekly sales targets.
2000 - 2001
Visual Merchandiser, "Fifo children’s Wear"
• Designing the layout and visual merchandising of a children’s clothing franchise.
• Responsible for the acquisition of in-store displays.
• Ensuring displays and in store promotional material was synchronized and consistent with
the brand vision.

3. Diploma in Interior Design – Technion, Israel Institute of Technology
Certificate in Visual Merchandising and Styling for Businesses – ORT School of
Visual Merchandising, Israel
Diploma in Marketing Management – The Open University of Israel
Introduction to Psychology – The Open University of Israel
Certificate in Bookkeeping – ORT School of Bookkeeping, Israel