This document discusses effective training and how to make training impactful and ensure skills are transferred back to the workplace. It advocates for experiential learning approaches like games and activities to make training engaging and help participants retain information and develop action plans to apply new skills on the job. Examples provided show how games can build skills like communication, teamwork and problem solving that are relevant to various work contexts. The goal is for training to create understanding and commitment to change, not just convey information through conventional methods.