2. Unit 1—Characteristics of
High Performing Teams
Unit 2—The Four Stages of
Team Development
Unit 3—Tools for Leading
Teams
Unit 4—The Roles People Play
in Teams
Unit 5—Managing Team
Conflict and Negotiations
Unit 6—Developing Team
Culture
5. When applying the Skill / Will model, it is the goal of the leader to develop their team along
the competency spectrum from “Low Skill” to “High Skill” and from dependence on the
leader to autonomy. This means that an important part of your role as a leader is
developing the capability and commitment of the people you lead.
Therefore, when discussing the concept of competence or skill within the framework of the
Skill / Will model, it pays to define what competence is.
BusinessDictionary.com defines competence as:
“A cluster of related abilities, commitments, knowledge, and skills that enables a person (or
an organisation) to act effectively in a job or situation.
Competence indicates sufficiency of knowledge and skills that enable someone to act in a
The stages of learning
6. Task v Relationship
Are you as a team leader more focused on the
or ?
Robert R. Blake and Jane Mouton outlined in their Managerial Grid model (1964) that a
leader’s concern for task is set against their concern for people. These concerns are often
displayed as polar opposites as set out below.
The simple fact is that during your career as a leader, there will be times when the needs
of the team or the individuals far outweigh the needs of the task at hand. And there will
TASK RELATIONSHIP
7. The leadership balancing act
Every leader in every organisation is faced with the same balancing act. This balancing act
is the requirement of the leader to balance the needs of the task, with the needs of the
team and the individuals who comprise those teams.
Robert R. Blake and Jane Mouton outlined in their Managerial Grid model (1964) that a
What you do
Catering for the individual
needs, interests &
motivations
Maintain harmony, balance
& collaboration
9. Lewin’s Model of
Leadership Styles
• Military officer in a war zone
(autocratic)
• Manager in a professional
services firm (democratic)
• Judge in a court of law (laissez-
faire)
10. Some key differences between Managers and Leaders
MANAGER LEADER
The manager administers The leader innovates
The manager is a copy The leader is an original
The manager maintains The leader develops
The manager focuses on systems and structure The leader focuses on people
The manager relies on control The leader inspires trust
The manager has a short-range view The leader has a long-range perspective
The manager asks how and when The leader asks what and why
The manager has their eyes on the bottom line The leader has their eyes on the horizon
The manager accepts the status quo The leader challenges the status quo
The manager does things right The leader does the right thing
11.
12.
13. Be flexible in your leadership approach
If plan A doesn’t work, try plan B
15. Unit 1—Characteristics of
High Performing Teams
Unit 2—The Four Stages of
Team Development
Unit 3—Tools for Leading
Teams
Unit 4—The Roles People Play
in Teams
Unit 5—Managing Team
Conflict and Negotiations
Unit 6—Developing Team
Culture
