Job descriptions don’t capture the non-job dimension of performance. The non-job roles people perform in organisations are becoming increasingly important. In this presentation, we cover four non-job roles and how they can be incorporated easily in the work document with measurable KPIs. The job description then becomes a role description. By the end of this broadcast, you will be able to: • Identify the four most important non-job roles employees perform across all industries; • Put in place strategies for converting job descriptions to role descriptions; and • Appreciate that the job tasks people do is only part of the overall framework.

1. Converting Job Descriptions to Role
Descriptions Easily to Maximise Performance
Dr Tim Baker
tim@winnersatwork.com.au
www.winnersatwork.com.au

2. Understand the value &
importance of the non-
job roles employees'
play
Learn the process for
converting job
descriptions to role
descriptions
Develop KPIs for the
increasingly important
roles employees play in
the workplace

5. Performance Management Framework
Vision
Mission
Core Values
Role descriptions
Key Result Areas
Key Performance Indicators
Targets
(Baker T. The End of the Job Description)

6. The evolution of the job description

7. HRM
practices

8. Roles people play
in organisations
are more important
than the jobs they
do...

9. The Work People Do
Job Role Non-job Roles
Technical skills
Team role
Skill development role
Innovation &
Continuous
Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising
Employee Performance
Positive Attitude
& Enthusiasm

10. 10 Most Valued Job Attributes
1. Enthusiasm/positive mental attitude
2. Good communication skills
3. Self-motivation/initiative
4. Honesty
5. Liking people
6. Persistence
7. Ability to work in a team
8. Good organizational skills/ability to work under pressure
9. Willingness to learn
10. Dependency/dedication
(Warner, 2012)

11. Job description v Role description
A job description usually define a set of specific tasks
and responsibilities that are performed by a particular
job-holder.
A role description define the job role (technical tasks)
and non-job roles that employees are expected to
perform at work

12. Positive Attitude & Enthusiasm Role
Solution-focus
The orientation of looking for solutions to problems rather than
focusing on the problem.
Autonomy
The degree to which employees are able to work without close
supervision.
Positive Energy
The degree to which the employee demonstrates a positive and
cooperative approach towards their work and colleagues.

13. Team Role
Leadership
The ability to influence others within the team &
organization in a positive way.
Accountability
The degree to which employees accept responsibility for
their own work and the work of others they work with.

14. Self-development
Developing oneself is associated with the commitment to
help in carrying out employment duties now and in the
future.
Technical development
Involves individuals planning and making decisions
about education, training, and career choices as well as
developing the right skills and knowledge to do so.
Skill Development Role

15. Innovation and Continuous Improvement Role
Problem solving and critical thinking
Continuously seeking to identify, define, critically
analyze, and resolve work problems through researching
and testing alternative ideas and approaches.
Customer responsiveness
Involves the ability to identify, understand, build
relationships with, and adapt to the requirements of
external and internal customers in an appropriate
manner.

16. Innovation &
Continuous
Improvement
opportunities

17. (The end of the job description)

18. Ways to
Formulate
Role
Descriptions
Dynamic duo method
Team method
Supervisor–incumbent method
Single-employee method

19. Lunch & Learn Series
Mod 1 – The Ingredients of Effective Feedback
Mod 2 – Enhancing Your Personal Influence
Mod 3 – Optimising Team Performance
Mod 4 – Getting the Very Best from People
Mod 5 – Understanding People and their Personalities
Mod 6 – Facilitating Effective Meetings
Find out more:
http://www.winnersatwork.com.au/lunch-n-learn/