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How 
Your 
Small 
Business 
Can 
Put 
a 
Stop 
to 
Workplace 
Bullying 
Bullying 
doesn’t 
just 
happen 
at 
school. 
In 
fact, 
workplace 
bullying 
is 
becoming 
a 
disturbingly 
common 
occurrence. 
Unfortunately, 
too 
many 
employers 
are 
unaware 
that 
it 
happens 
or 
don’t 
know 
how 
to 
put 
a 
stop 
to 
it. 
Anyone 
can 
be 
a 
bully 
in 
the 
workplace—from 
coworkers 
to 
managers 
to 
owners. 
It’s 
important 
that 
you 
identify 
bullying 
and 
know 
how 
to 
end 
it—before 
it 
costs 
your 
business. 
Why 
Stopping 
Bullying 
is 
Important 
Although 
it’s 
not 
legally 
considered 
harassment, 
you’re 
opening 
the 
door 
bullying 
behaviors 
if 
you 
don’t 
have 
a 
policy 
in 
place. 
Bullying 
can 
quickly 
escalate 
and 
lead 
to 
claims 
of 
a 
hostile 
work 
environment, 
discrimination, 
and 
even 
retaliation. 
In 
addition 
to 
putting 
your 
small 
business 
at 
risk 
for 
lawsuits, 
it 
could 
also 
be 
the 
reason 
your 
business 
has 
such 
high 
employee 
turnover 
rates. 
Can 
you 
afford 
taking 
on 
these 
risks 
by 
ignoring 
workplace 
bullying? 
How 
Can 
You 
Stop 
Workplace 
Bullying? 
First, 
you 
must 
identify 
it 
exists. 
If 
you 
see 
bullying 
yourself, 
you 
must 
immediately 
act, 
but 
you 
also 
need 
to 
create 
an 
environment 
in 
which 
employees 
feel 
comfortable 
enough 
to 
report
bullying. 
To 
help 
minimize 
your 
liability, 
here 
are 
a 
few 
things 
you 
can 
do 
if 
bullying 
occurs 
in 
your 
small 
business. 
Promote 
a 
Positive 
Workplace 
You 
set 
the 
tone 
for 
your 
workplace 
environment. 
A 
positive 
set 
of 
leadership 
skills 
shows 
your 
employees 
how 
they 
are 
expected 
to 
treat 
one 
another 
while 
working 
together. 
No 
hazing, 
teasing, 
or 
bullying 
should 
ever 
be 
accepted—nor 
practiced 
by 
you 
or 
other 
management. 
Make 
it 
clear 
which 
behaviors 
are 
acceptable 
and 
which 
could 
lead 
to 
immediate 
termination. 
Your 
employee 
handbook 
should 
have 
strict 
conduct 
policies, 
and 
also 
include 
a 
process 
for 
reporting 
any 
inappropriate 
behavior. 
Respond 
Quickly 
to 
Accusations 
If 
you 
receive 
a 
complaint 
or 
hear 
a 
rumor 
about 
bullying, 
you 
must 
respond 
quickly. 
Immediate 
action 
not 
only 
shows 
employees 
you 
don’t 
tolerate 
bulling 
in 
the 
workplace, 
but 
can 
also 
limit 
your 
liability 
if 
an 
employee 
chooses 
to 
sue 
later 
on. 
Time 
never 
fixes 
bullies. 
The 
longer 
you 
allow 
bullying 
in 
your 
business, 
the 
more 
damage 
it 
could 
do 
to 
an 
employee 
or 
group 
of 
employees—and 
the 
more 
liabilities 
you’re 
likely 
to 
rack 
up. 
Train 
Supervisors 
and 
Learn 
the 
Indicators 
for 
Bullying 
Supervisors 
should 
know 
how 
to 
spot 
bullying, 
but 
also 
know 
how 
to 
react 
if 
bullying 
is 
identified. 
A 
few 
signs 
bullying 
is 
occurring 
in 
your 
workplace: 
• Deceit: 
Repeatedly 
lying, 
not 
telling 
the 
truth, 
concealing 
the 
truth, 
deceiving 
others 
to 
get 
one’s 
way, 
and 
creating 
false 
hopes 
with 
no 
plans 
to 
fulfill 
them 
• Intimidation: 
Overt 
or 
veiled 
threats; 
fear-­‐inducing 
communication 
and 
behavior 
• Seduction: 
Using 
excessive 
flattery 
and 
compliments 
to 
get 
people 
to 
trust 
them, 
lower 
their 
defenses, 
and 
be 
more 
responsive 
to 
manipulative 
behavior 
• Shame 
and 
guilt: 
Making 
an 
employee 
constantly 
feel 
that 
they 
are 
the 
problem, 
shaming 
them 
for 
no 
real 
wrongdoing, 
or 
making 
them 
feel 
inadequate 
and 
unworthy 
See 
the 
full 
list 
of 
all 
twenty 
signs 
of 
subtle 
bullying 
at 
www.workplacebullying.org. 
Some 
common 
indicators 
of 
workplace 
bullying 
include: 
• Low 
employee 
morale 
• Low 
productivity 
from 
a 
particular 
employee 
• Unwanted 
criticism 
• Blame 
without 
any 
justification 
• Employees 
being 
treated 
differently 
than 
the 
rest 
of 
the 
group
• Any 
employee 
isolation 
or 
exclusion 
• Humiliation 
in 
public 
or 
shouting 
• Micro-­‐managing 
or 
excessive 
monitoring 
of 
a 
specific 
employee 
Workplace 
bullying 
can 
be 
very 
costly 
for 
a 
small 
business. 
Not 
handling 
it 
appropriately 
could 
not 
only 
lead 
to 
high 
turnover, 
but 
also 
set 
your 
company 
up 
for 
a 
lawsuit 
that 
could 
potentially 
put 
you 
out 
of 
business. 
By 
acting 
quickly, 
recognizing 
the 
signs 
of 
bullying, 
and 
instilling 
effective 
policies, 
you 
can 
limit 
the 
chances 
it 
will 
affect 
your 
small 
business. 
See 
how 
you 
can 
prevent 
costly 
employee 
turnover 
and 
improve 
your 
human 
resources 
department 
by 
ordering 
your 
copy 
of 
Practical 
Tools 
to 
Manage 
Costly 
Employee 
Turnover 
today.

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How Your Small Business Can Put a Stop to Workplace Bullying

  • 1. How Your Small Business Can Put a Stop to Workplace Bullying Bullying doesn’t just happen at school. In fact, workplace bullying is becoming a disturbingly common occurrence. Unfortunately, too many employers are unaware that it happens or don’t know how to put a stop to it. Anyone can be a bully in the workplace—from coworkers to managers to owners. It’s important that you identify bullying and know how to end it—before it costs your business. Why Stopping Bullying is Important Although it’s not legally considered harassment, you’re opening the door bullying behaviors if you don’t have a policy in place. Bullying can quickly escalate and lead to claims of a hostile work environment, discrimination, and even retaliation. In addition to putting your small business at risk for lawsuits, it could also be the reason your business has such high employee turnover rates. Can you afford taking on these risks by ignoring workplace bullying? How Can You Stop Workplace Bullying? First, you must identify it exists. If you see bullying yourself, you must immediately act, but you also need to create an environment in which employees feel comfortable enough to report
  • 2. bullying. To help minimize your liability, here are a few things you can do if bullying occurs in your small business. Promote a Positive Workplace You set the tone for your workplace environment. A positive set of leadership skills shows your employees how they are expected to treat one another while working together. No hazing, teasing, or bullying should ever be accepted—nor practiced by you or other management. Make it clear which behaviors are acceptable and which could lead to immediate termination. Your employee handbook should have strict conduct policies, and also include a process for reporting any inappropriate behavior. Respond Quickly to Accusations If you receive a complaint or hear a rumor about bullying, you must respond quickly. Immediate action not only shows employees you don’t tolerate bulling in the workplace, but can also limit your liability if an employee chooses to sue later on. Time never fixes bullies. The longer you allow bullying in your business, the more damage it could do to an employee or group of employees—and the more liabilities you’re likely to rack up. Train Supervisors and Learn the Indicators for Bullying Supervisors should know how to spot bullying, but also know how to react if bullying is identified. A few signs bullying is occurring in your workplace: • Deceit: Repeatedly lying, not telling the truth, concealing the truth, deceiving others to get one’s way, and creating false hopes with no plans to fulfill them • Intimidation: Overt or veiled threats; fear-­‐inducing communication and behavior • Seduction: Using excessive flattery and compliments to get people to trust them, lower their defenses, and be more responsive to manipulative behavior • Shame and guilt: Making an employee constantly feel that they are the problem, shaming them for no real wrongdoing, or making them feel inadequate and unworthy See the full list of all twenty signs of subtle bullying at www.workplacebullying.org. Some common indicators of workplace bullying include: • Low employee morale • Low productivity from a particular employee • Unwanted criticism • Blame without any justification • Employees being treated differently than the rest of the group
  • 3. • Any employee isolation or exclusion • Humiliation in public or shouting • Micro-­‐managing or excessive monitoring of a specific employee Workplace bullying can be very costly for a small business. Not handling it appropriately could not only lead to high turnover, but also set your company up for a lawsuit that could potentially put you out of business. By acting quickly, recognizing the signs of bullying, and instilling effective policies, you can limit the chances it will affect your small business. See how you can prevent costly employee turnover and improve your human resources department by ordering your copy of Practical Tools to Manage Costly Employee Turnover today.