One definition of insanity is "doing the same thing over and over, expecting different results." In this talk, Paul will discuss how organizations keep treating developers poorly, especially by demanding overtime, and why it is crazy for developers to expect their organizations to change. Paul will show how you can change the way your organization treats you, to your own benefit and (hopefully) the benefit of the organization.
Surviving as a Software Tester, Even in Difficult Circumstancesrrice2000
Most test professionals have worked at some time or other in difficult organizations, dysfunctional cultures, and for unreasonable managers and stakeholders. This causes much internal stress and creates fear instead of creativity.
While some fortunate testers work in fantastic and supportive organizations, Rice’s research with many testers indicate most of the problems in testing are “people problems.”
In this presentation, Randy will describe the most common organizational issues that affect testers and will give some tips and strategies on how to survive through them. He will also discuss the difficult issue of knowing when to move on to a new organization, as well as how to map your own career growth.
MHA2018 - The Immunity to Change - How to discover individual or team resista...AgileDenver
Often we know what we need to change in our behaviors; however, for some reason we either don’t, won’t or can’t sustain the change. This session teaches a method, Immunity to Change, that can help get to the root of the resistance to those changes. This session introduces a method for discovering why we often know exactly what to do differently, but for whatever reason fail to do so. This is the face of really knowing, believing and wanting to change! In the session we explore the theoretical underpinnings of the Immunity to Change (ITC) method. And throughout the session each participant has the opportunity to build their own ITC map and perhaps discover meaning for a personal change in their lives.
Kein Command & Control, sondern Servant-Leadership. Flache Hierarchien, intrinsische Motivation, Kundenfokus – jede Firma möchte heutzutage agil sein. Offen bleibt jedoch meistens folgende Frage: «Was bedeutet das für unsere Führungskräfte?»
This is the latest in my series of leadership workshop sessions; this presentation includes the exercises and learning points. To see some of the text properly, you will need to get the free font Dark Roast.
Surviving as a Software Tester, Even in Difficult Circumstancesrrice2000
Most test professionals have worked at some time or other in difficult organizations, dysfunctional cultures, and for unreasonable managers and stakeholders. This causes much internal stress and creates fear instead of creativity.
While some fortunate testers work in fantastic and supportive organizations, Rice’s research with many testers indicate most of the problems in testing are “people problems.”
In this presentation, Randy will describe the most common organizational issues that affect testers and will give some tips and strategies on how to survive through them. He will also discuss the difficult issue of knowing when to move on to a new organization, as well as how to map your own career growth.
MHA2018 - The Immunity to Change - How to discover individual or team resista...AgileDenver
Often we know what we need to change in our behaviors; however, for some reason we either don’t, won’t or can’t sustain the change. This session teaches a method, Immunity to Change, that can help get to the root of the resistance to those changes. This session introduces a method for discovering why we often know exactly what to do differently, but for whatever reason fail to do so. This is the face of really knowing, believing and wanting to change! In the session we explore the theoretical underpinnings of the Immunity to Change (ITC) method. And throughout the session each participant has the opportunity to build their own ITC map and perhaps discover meaning for a personal change in their lives.
Kein Command & Control, sondern Servant-Leadership. Flache Hierarchien, intrinsische Motivation, Kundenfokus – jede Firma möchte heutzutage agil sein. Offen bleibt jedoch meistens folgende Frage: «Was bedeutet das für unsere Führungskräfte?»
This is the latest in my series of leadership workshop sessions; this presentation includes the exercises and learning points. To see some of the text properly, you will need to get the free font Dark Roast.
I created this document to help leaders in a large organization improve collaboration skills. You can update/modify as needed and adapt it for your audience. Source material is noted on the title page.
Getting Organizing and Understanding Your Personal DiSC StyleAnne McGurty
Personal productivity dealing with the paper on your desk and how to manage your priorities. Knowing your personal behavioral style with DiSC helps manage productivity.
Communication is key! Do you know the difference between hearing and listening? This presentation offers information on how a little adjustment to your communication styles can have a huge impact.
Creativity Inc. is an autobiography by Ed Catmull, co-founder of Pixar. This book is very helpful for us when we wants to build something meaningful that will outlast us. Be it advance manufacturing or new innovation in technology. It explains, what it takes to build and sustain a culture of excellence, one that embraces originality in its truest form. I highly recommend this book. It has applicable ideas, but more than anything it will broaden our view of why success in itself isn’t all that interesting; sustaining it is.
Key Learnings
>Eight mechanisms for new perspectives
>Honesty and Candour
>Change and Randomness
>Fear and Failure
>Starting Points
How to Really Listen & Ask Powerful Questions - Professional Coaching DojoGeorg Fasching
In an increasingly complex world coaching continues to gain importance. We often have the answer ourselves and just need to discover it.
Professional coaching helps people to accomplish this. The two initial coaching skills are listening and powerful questions. These are covered in this dojo pack with exercises for 1, 2, and 3 people.
Try it out, have fun, and let me know how it goes please.
Director of Training and Operations Krista
Eichhorst
We all have talents that we bring to the table. By using the StrengthsFinder assessment we will learn about the
benefits of playing to our strengths, explore our top five talents, and discover how to use our team's collective strengths to accomplish our goals in the year ahead
Organinzing Your PHP Projects (2010 Memphis PHP)Paul Jones
By using a single organizational principle, developers can easily make their project structure more predictable, extensible, and modular. The talk will discuss this one lesson, how it can be discovered from researching publicly available PHP projects, how to apply it, and how it is used (or not used) in well-known applications and frameworks.
The Solar Framework for PHP 5 (2010 Confoo)Paul Jones
This presentation is a whirlwind tour of the Solar framework for PHP 5. After a short bit of background, the presentation will outline the major concepts in Solar: everything is a library, the unified constructor, unified configuration, inherited configuration and localization, unified factory and adapter systems, lazy-loading registry, and the dependency-injection system. Next is an overview of how the dynamic dispatch cycle works in Solar, and how it compares to other framework dispatch cycles. From there we will move on to the SQL system, including the MysqlReplicated adapter, and lead into the ORM system. The ORM overview will briefly cover models, collections, records, automated filters, automated form generation, and more. After discussing the authentication layer, CLI tooling, and command-line controllers, it will wrap up with a brief discussion of Solar project architecture, and a short note on Solar's performance in relation to other popular frameworks.
I created this document to help leaders in a large organization improve collaboration skills. You can update/modify as needed and adapt it for your audience. Source material is noted on the title page.
Getting Organizing and Understanding Your Personal DiSC StyleAnne McGurty
Personal productivity dealing with the paper on your desk and how to manage your priorities. Knowing your personal behavioral style with DiSC helps manage productivity.
Communication is key! Do you know the difference between hearing and listening? This presentation offers information on how a little adjustment to your communication styles can have a huge impact.
Creativity Inc. is an autobiography by Ed Catmull, co-founder of Pixar. This book is very helpful for us when we wants to build something meaningful that will outlast us. Be it advance manufacturing or new innovation in technology. It explains, what it takes to build and sustain a culture of excellence, one that embraces originality in its truest form. I highly recommend this book. It has applicable ideas, but more than anything it will broaden our view of why success in itself isn’t all that interesting; sustaining it is.
Key Learnings
>Eight mechanisms for new perspectives
>Honesty and Candour
>Change and Randomness
>Fear and Failure
>Starting Points
How to Really Listen & Ask Powerful Questions - Professional Coaching DojoGeorg Fasching
In an increasingly complex world coaching continues to gain importance. We often have the answer ourselves and just need to discover it.
Professional coaching helps people to accomplish this. The two initial coaching skills are listening and powerful questions. These are covered in this dojo pack with exercises for 1, 2, and 3 people.
Try it out, have fun, and let me know how it goes please.
Director of Training and Operations Krista
Eichhorst
We all have talents that we bring to the table. By using the StrengthsFinder assessment we will learn about the
benefits of playing to our strengths, explore our top five talents, and discover how to use our team's collective strengths to accomplish our goals in the year ahead
Organinzing Your PHP Projects (2010 Memphis PHP)Paul Jones
By using a single organizational principle, developers can easily make their project structure more predictable, extensible, and modular. The talk will discuss this one lesson, how it can be discovered from researching publicly available PHP projects, how to apply it, and how it is used (or not used) in well-known applications and frameworks.
The Solar Framework for PHP 5 (2010 Confoo)Paul Jones
This presentation is a whirlwind tour of the Solar framework for PHP 5. After a short bit of background, the presentation will outline the major concepts in Solar: everything is a library, the unified constructor, unified configuration, inherited configuration and localization, unified factory and adapter systems, lazy-loading registry, and the dependency-injection system. Next is an overview of how the dynamic dispatch cycle works in Solar, and how it compares to other framework dispatch cycles. From there we will move on to the SQL system, including the MysqlReplicated adapter, and lead into the ORM system. The ORM overview will briefly cover models, collections, records, automated filters, automated form generation, and more. After discussing the authentication layer, CLI tooling, and command-line controllers, it will wrap up with a brief discussion of Solar project architecture, and a short note on Solar's performance in relation to other popular frameworks.
Action-Domain-Responder: A Refinement of MVCPaul Jones
Using Model-View-Controller as a pattern to describe stateless HTTP interactions has always been a bit of a kludge. There simply hasn't been a better pattern web applications -- until now.
ADR (Action-Domain-Responder) represents a refinement of generic MVC as an application architecture specifically tuned to the web. In this talk, we will discuss various patterns of overall application architecture, including MVC, MVP, PAC, DCI, RMR, and others. We will find out how the ADR pattern arises from generic MVC, and how it provides a better description of how web applications actually work. Finally, we will go over examples of how to architect an ADR application, as well as how to convert from an MVC architecture to an ADR one.
Action-Domain-Responder: A Web-Specific Refinement of Model-View-ControllerPaul Jones
Using Model-View-Controller as a pattern to describe stateless HTTP interactions has always been a bit of a kludge. There simply hasn't been a better pattern web applications -- until now.
ADR (Action-Domain-Responder) represents a refinement of generic MVC as an application architecture specifically tuned to the web. In this talk, we will discuss various patterns of overall application architecture, including MVC, MVP, PAC, DCI, RMR, and others. We will find out how the ADR pattern arises from generic MVC, and how it provides a better description of how web applications actually work. Finally, we will go over examples of how to architect an ADR application, as well as how to convert from an MVC architcture to an ADR one.
We all have Awful Manager Stories. Most managers do things wrong. That's because we don't talk about human topics at work. We pretend they don't exist! In this Slideshare Human Workplace CEO and Founder Liz Ryan explains why managers make mistakes leading their teams, and how to talk about human topics at work.
“A ‘brand’ is not a thing, a product, a company or an organization. A brand does not exist in the physical world – it is a mental construct. A brand can best be described as the sum total of all human experiences, perceptions and feelings about a particular thing, product or organization. Brands exist in the consciousness – of individuals and of the public.” – James R. Gregory, “Leveraging the Corporate Brand”
For them,who studying management studies...........and try to make a good impression on their teachers..........So give this ppt to ur class n see,what they'll think about you.....Dis is my 1st ppt in my life n dis really helps me to improve my personality development................!!!!
+ 10 Leadership Tools >>> https://lnkd.in/dfhe4rg
Leadership presentation, illustrated and documented.
Sources, references and bibliography mentioned in the scope of the presentation.
Surviving as a Tester, Even in Difficult Circumstances with Randy RiceTEST Huddle
Most test professionals have worked at some time or other in difficult organizations, dysfunctional cultures, and for unreasonable managers and stakeholders. This causes much internal stress and creates fear instead of creativity. While some fortunate testers work in fantastic and supportive organizations, Rice’s research with many testers indicate most of the problems in testing are “people problems.”
In this webinar, Randy will describe the most common organizational issues that affect testers and will give some tips and strategies on how to survive through them. He will also discuss the difficult issue of knowing when to move on to a new organization, as well as how to map your own career growth.
Why are retrospectives always at the end of a sprint only? Why do we always cut retros first? What the heck is the reason for a retro? Just a few ideas around this topic.
Building Resilience: Practical Tools for Keeping Your Head While Navigating a...Jack Pringle
An updated version of a presentation I have given several times that offers some perspective on the challenges attorneys face in a dynamic business and practice environment. Hopefully you will find some practical nuggets for use in surviving- and perhaps thriving in- the practice of law
Nonprofit Succession Planning: Leading By Sharing PowerBloomerang
https://bloomerang.co/resources/webinars/
Andy Robinson will help you understand the value of succession planning to nonprofits (and the risks of poor or non-existent transition plans).
Evolving Changes of Leadership: Navigating ComplexityLeland Sandler
cAs companies grow, and as leaders take on higher levels of responsibility, they must deal with more and more complexity. Not just a complicated set of problems, but often unpredictable, overwhelming complexity; with lots of moving parts, many interrelated forces, and a whole host of perspectives and opinions of the stakeholders around them. Consequently, leaders need to be ever more agile and fluid in navigating the challenges and uncertainties of their world. Leaders need to think differently so that they can act differently.
The Entrepreneurial Mindset - And Why You Cannot Learn How to Become OneMartin Schweiger
How to become a successful entrepreneur:
Brains help. Money helps. Knowing the right people helps.
But without an entrepreneurial mindset, everything else gets sidetracked.
A talk given at Nanyang Techznological University of Singapore (NTU) on 30 October 2018
- what is an entrepreneur
- Start: employees mindsets
- no ass hole rule
- normal - autism - dark triad - dark triad & autism
- Sub-clinical Psychopathy
- When an Entrepreneur needs Primary Psychopathy
- further tests: IQ, Big5
- more tests
- how to become a successful entrepreneur
A talk by Tim Basadur and Ellen Moran PhD
Basadur Applied Innovation & Leadership Dialogues
Many companies are returning to a changed business context and need to quickly solve a range of new problems or reinvent their products and services. This is an exciting opportunity to innovate. Many fewer recognize that achieving these creative results efficiently requires an effective process, specific skills and tools, and the right blend of thinking styles working in sync with one another. When any of these are lacking, teams may struggle to innovate. To help leaders, business owners and HR professionals engage these challenges, Ellen Moran and Tim Basadur will provide an introduction to the Simplexity Method for Applied Innovation which is designed to enable teams and organizations to achieve innovative results quickly.
Session Outcomes:
• Discover the necessary elements for innovative results – The Innovative Results Equation • Learn the four creative problem-solving preferences of team members and how their way of interacting can be a facilitator or roadblock for team innovation. • Understand the four-stage innovation process to move teams through problem-finding, problem-defining, problem solving and solution implementation in a way that drives strong team alignment and commitment. • Leave with practical tools and frameworks that can immediately boost creative collaboration where you work.
Watch REPLAY here:
https://leading-in-crisis.turnkeycoachingsolutions.com/talks/unleashing-the-creative-potential-of-your-teams/
**Leading in a Crisis Free Virtual Summit 40+ Speakers:**
https://leading-in-crisis.turnkeycoachingsolutions.com/
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
1. How To Train Your Manager
(or,“No More Overtime”)
DrupalCamp NJ
31 Jan 2015
@pmjones
http://paul-m-jones.com
2. About Me
• 8 years USAF Intelligence
• BASIC in 1983, PHP since 1999
• Jr. Developer,VP Engineering
• Aura project, MLAPHP
• PHP-FIG: PSR-1, PSR-2, PSR-4
• Action-Domain-Responder
3. All You Jokers?
• Abstract required very early
• Classic definition of "insanity"
• Old subject: us as developers
4. The Joke's On Us
• Real subject: organizations
• Organizational behaviors
• Typical developer responses
to organizational influences
• Arm you with tools to recognize
and deal with these behaviors
6. Two Ideal Forms
• Commitment-oriented organization
• Process-oriented organization
• Both are good when used properly
• Third form, "cargo cult organization"
7. Commitment-Oriented
• AKA "hero," "rock star", or
"individual empowerment"
• Best possible people
• Near-complete autonomy
• Wide decision-making authority
• Voluntary, personal
commitments
• Highly motivated
• 60+ hour weeks
• Reap rewards/failure directly
Microsoft, Google, agile startup
8. Process-Oriented
• Planning, specifications
• Software best practices
• Regular and methodical
• Standardized processes
• Continuous improvement
• Administrative, bureaucratic
• Documentation-heavy
• Meeting-heavy
• Attention to timing and schedule
• 40-hour work week
NASA, IBM, medical
9. Cargo Cult Mix
• Little autonomy or authority,
but need "commitment"
• Schedule paramount; long hours
to cover missed estimates
• Top-down until schedule slips,
then heroes needed
• Documentation- and
meeting-heavy
• No way to exceed expectations
• Few rewards other than "thanks"
• Repeated over and over and
over
10. Why Do This?
• Use appealing elements of each different ideal form
• Justify with "IBM does this" or "Microsoft does that"
• Failure to realize that elements are part of a system
• Each system has tradeoffs/feedback loops of its own
• Normal human behavior, but destructive
11. Power Imbalance
• Decision-makers get all upside and
no downside (early project vs late)
• Bad schedule decisions? Obtain
"commitment" to "do what's
needed"
• Failure rested on backs of those
who did not make the decisions
• Never learn; insulated from failure
• No incentive to change
• Trying to get stuff for free:
commitment without authority
• You suffer through
12. Why No Changes?
• We talk about technology,
algorithms, patterns, practices ...
• ... but not about social, managerial,
organizational aspects.
13. It Keeps Happening
• "If I do it one more time, I'll be rewarded” (aka "This time will be different")
• Using your good will against you
• Abusive relationship ("It's not that bad")
• Dump and find another just like the old one
• You train others how to treat you
14. Options
• Why should I do the work?
Let the organization change!
• Nobody is coming to save you
• Change your own responses
• Re-train others to treat you differently
16. Rethink Your Relationship
• Not going to be there for 20 years (5?)
• Only two exits: quit/resign, fired/laid off
• No need to suffer through bad treatment
17. Objections
• "I like to do the work."
• "I want to be seen as loyal."
• "They have the money."
• "I have to do what they say."
• "I need this job."
• "I have no power in the
relationship."
18. Power Of Your Own
Engineers have the power to create and sustain.
Non-engineers can order people around, but in a typical
software company [they] can create nothing on their
own, and only have the power that engineers grant
them.
They can create and sustain nothing without engineers.
-- "HowTo Be A Programmer,"
R. L. Read
19. Recalibrate
• Not "disloyal" or "uncommitted"
• Calibrate your attitude/expectations/responses appropriately
• What will happen in response?
• Begin to deflect inappropriate demands
• Re-train others on how to treat you
20. Cultivate A New Attitude
• "I might need a job …
but I don't need this job."
• Once you truly have this attitude, you
become free to exercise your power.
• Actions come from a place of
strength instead of weakness.
21. Example: Overtime
• Schedule pressure very common
• Decision-maker dictated the schedule
• Time is tight, not enough scope reduction
• "We need everyone to do what's necessary to
make this project succeed for the company."
• "Everyone" == "developers" (and QA)
22. Response From Weakness
• "OK boss."
• Nights and weekends
• Missed personal/family time
• No commensurate reward
• Impose on your team
• Organization never changes
23. Response From Strength (1)
• Calibrate properly
• Asking is different than
demanding
• "Emergency" or "predictable"?
• Point out the problem was
predictable
• "Who decided on this schedule?”
• “Who else is working overtime?”
• What's the worst that can
happen?
24. Response From Strength (2)
• "I have other commitments."
• "What should I stop doing to do this instead?"
• "I'll do what I can, but I can't make any promises."
• "When should I take the overtime as days off?"
• "Can do."
25. Response From Strength (3)
• Cultivate and honor these responses from your team members
• Send them home at the end of the day
• Your job is both to lead and to defend
• Point out mismatches from the Ideal Forms
(e.g., demanding long hours but not granting commensurate authority)
26. Consequences (1)
• Resentment (employer and employee)
• Bad reviews, lower raises, lower bonuses
• Pressure to commit under duress
27. Consequences (2)
• Fired
• Result of changing attitude after being hired
• Start new employer in strength
31. Constraints To Power
• Use for good or evil
• Honest, faithful, true
• Integrity and responsibility
32. Don't Get Defensive
• No whining, no indignation, no
extended explanation, no ultimatums
• Maintain dignity, maintain frame
• Just start looking for other work
33. Disagree Agreeably
• Team cohesion is still important
• State your position so you know they understand what you mean
• If others do not agree, let them disagree
• Go along with the consensus plan but note your disagreement
• If you end up being right, be kind but direct about it
34. Don't Be A Bully
• Physically powerful people usually learn that
physical intimidation is not socially acceptable
• Mentally powerful people rarely learn that
mental intimidation is not socially acceptable
• You are a social animal
• Do not burn your social bridges
35. Conclusion
• Commitment, process, and
"cargo cult"
• Recognize and exercise your
own power
• Act from strength, not
weakness
• Do so responsibly, with integrity
• Not trying to make you a
monster
• Trying to put you ahead of the
curve