SlideShare a Scribd company logo
The Shift:
How to Embrace Today's Buyer, Stand
Out, and Build an Amazing Business in
the Digital Age
By Marcus
Sheridan,
www.TheSalesLion.co
m
What is the business
you’re in?
@thesaleslion
When all is said and
done, the business
we’re all in is “Trust”
I used to be a pool
guy..
They ask.
You answer.
6 QUALITIES OF
COMPANIES BUILT FOR
THE FUTURE OF DIGITAL
#1: Do we really understand the difference?
Principles
Vs.
Platforms
“When prospects visit our
website, do we help
solve their problems
better than anyone else
in the world?” @TheSalesLion
#2: Does your organization get it?
70%and Zero Moment of Truth
Nobody cares about
your high closing
rates if you’re going
out of business.
@thesaleslion
This transparent color box is a useful
option for some larger images.#3: Management and Employee Buy In
@TheSalesLion
“Because of Insourcing and
Content Marketing, we can
account for at least 20 million in
sales we otherwise would never
have gotten.”
-Krista Kotrla, Block Imaging
Guys,
Y’all may be sick of hearing these stories but I still get a kick out of it. I just had
a conference call with a pain management center in Arkansas. Come to find
out before we even spoke, the purchaser had printed off several of my blogs to
bring to her board meeting. It enabled her to answer questions on comparison
models, budgets, what equipment they needed etc.
She had read and seen so much of our content she said she couldn’t wait to
talk to me. She told me who my competitors were and how much they were
quoting. Even when I told her we would likely charge more, she said “but I trust
you guys, I’d rather work with you”.
I realize they don’t all line up like this, but when our funnel is working at its best
it’s so so so sweet…I’m sure I could still find a way to screw up the deal but
the point is, I couldn’t be better set up to succeed.
The effort to produce the content is WORTH IT! Thank you to the stellar efforts
of the marketing team for really setting us apart.
Best Regards,
This transparent color box is a useful
option for some larger images.
#4: They don’t treat digital like a beta test
Steve
Sheinkopf
Yale Appliance
“Why aren’t we
seeing results?”
@TheSalesLion
@TheSalesLion
Today, Yale’s Sales Team
is *required* to participate
in the company’s Content
Marketing Efforts.
@TheSalesLion
Guts
Consistency
Transparency
Steve
Sheinkopf
Yale Appliance
@TheSalesLion
Real Numbers. Real
ROI.
@TheSalesLion
“You want to talk ROI? What is my ROI? It’s my time, it’s my
team’s time, you put our salaries together and it’s
still way under what we could have spent for advertising, and
we still would have needed someone to maintain that
anyways. Just by looking at a customer’s email address and
connecting it to a purchase (without considering that the
person buying may have given a different email address while
researching online, or if the wife did the online research and
the husband came into the store and bought the appliance),
we can say that it’s at least 10 million dollars in sales a
year. And that’s with zero advertising.
-Steve Sheinkopf
#5: They understand we’re all media
companies, whether we like it or not.
Never let personal
opinions screw up
smart business.
@thesaleslion
The companies
obsessing over
video today will be
ready for virtual
@thesaleslion
This transparent color box is a useful
option for some larger images.
#6. They understand this is a *Sales*, and
not a marketing, conversation.
30
For 7 years,
we’d been
selling the
wrong way...
Honest and Transparent
Content is the greatest
sales and trust-building
tool in the world. Period.
105

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How to Embrace Today's Buyer, Stand Out, and Build an Amazing Business in the Digital Age

  • 1. The Shift: How to Embrace Today's Buyer, Stand Out, and Build an Amazing Business in the Digital Age By Marcus Sheridan, www.TheSalesLion.co m
  • 2. What is the business you’re in? @thesaleslion
  • 3.
  • 4. When all is said and done, the business we’re all in is “Trust”
  • 5. I used to be a pool guy..
  • 6.
  • 7.
  • 9.
  • 10.
  • 11. 6 QUALITIES OF COMPANIES BUILT FOR THE FUTURE OF DIGITAL
  • 12. #1: Do we really understand the difference? Principles Vs. Platforms
  • 13.
  • 14. “When prospects visit our website, do we help solve their problems better than anyone else in the world?” @TheSalesLion
  • 15. #2: Does your organization get it? 70%and Zero Moment of Truth
  • 16. Nobody cares about your high closing rates if you’re going out of business. @thesaleslion
  • 17. This transparent color box is a useful option for some larger images.#3: Management and Employee Buy In @TheSalesLion
  • 18.
  • 19.
  • 20. “Because of Insourcing and Content Marketing, we can account for at least 20 million in sales we otherwise would never have gotten.” -Krista Kotrla, Block Imaging
  • 21. Guys, Y’all may be sick of hearing these stories but I still get a kick out of it. I just had a conference call with a pain management center in Arkansas. Come to find out before we even spoke, the purchaser had printed off several of my blogs to bring to her board meeting. It enabled her to answer questions on comparison models, budgets, what equipment they needed etc. She had read and seen so much of our content she said she couldn’t wait to talk to me. She told me who my competitors were and how much they were quoting. Even when I told her we would likely charge more, she said “but I trust you guys, I’d rather work with you”. I realize they don’t all line up like this, but when our funnel is working at its best it’s so so so sweet…I’m sure I could still find a way to screw up the deal but the point is, I couldn’t be better set up to succeed. The effort to produce the content is WORTH IT! Thank you to the stellar efforts of the marketing team for really setting us apart. Best Regards,
  • 22. This transparent color box is a useful option for some larger images. #4: They don’t treat digital like a beta test
  • 23. Steve Sheinkopf Yale Appliance “Why aren’t we seeing results?” @TheSalesLion
  • 25. Today, Yale’s Sales Team is *required* to participate in the company’s Content Marketing Efforts. @TheSalesLion
  • 28.
  • 30. “You want to talk ROI? What is my ROI? It’s my time, it’s my team’s time, you put our salaries together and it’s still way under what we could have spent for advertising, and we still would have needed someone to maintain that anyways. Just by looking at a customer’s email address and connecting it to a purchase (without considering that the person buying may have given a different email address while researching online, or if the wife did the online research and the husband came into the store and bought the appliance), we can say that it’s at least 10 million dollars in sales a year. And that’s with zero advertising. -Steve Sheinkopf
  • 31. #5: They understand we’re all media companies, whether we like it or not.
  • 32. Never let personal opinions screw up smart business. @thesaleslion
  • 33. The companies obsessing over video today will be ready for virtual @thesaleslion
  • 34. This transparent color box is a useful option for some larger images. #6. They understand this is a *Sales*, and not a marketing, conversation.
  • 35. 30
  • 36. For 7 years, we’d been selling the wrong way...
  • 37.
  • 38.
  • 39. Honest and Transparent Content is the greatest sales and trust-building tool in the world. Period. 105

Editor's Notes

  1. “HubSpot Keynote” will be replaced with the name of your track
  2. “HubSpot Keynote” will be replaced with the name of your track
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