So, you think a mentoring program might be a good idea? Or maybe you’ve started one, but it’s lost its steam? Most organizations don’t think of mentoring as a formal strategy. Here’s a question to consider, how much does it cost to lose a professional employee? According to Fortune Magazine it costs $50k to $100k and key leaders cost even more! Mentoring can help you address key business issues like succession planning, manager and supervisor development, rapid growth, attracting and retaining top talent, training reinforcement and diversity. In this webinar we’ll discuss how mentoring will help you overcome key business challenges and provide 7 key steps to create a program that will actually work and improve organizational productivity and performance.
www.bizlibrary.com
How to Get Employees to Get...and stay...Engaged with Online Training | WebinarBizLibrary
As the manager of your online training program, you likely spend a significant amount of time thinking about how to increase overall usage to ensure impact, value, and return on investment. What is often most challenging and yet most important is communication. How do you boost your learning program participation? In this webinar we’ll share 8 steps to communicate the benefit of your training program and increase usage and engagement.
http://pages.bizlibrary.com/WBN-20151111-How-to-Get-Employee-to-GetStay-Engaged-Shannon-Kluczny_LP.html
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...BizLibrary
This webinar will provide a fresh new perspective to ethics training that will uplift your company's programs and give you powerful tools to make a meaningful difference. Learn to address the real problems and offer genuine solutions to ethics problems rather than a band-aid approach as you raise morale, strengthen your company core values, and build strong company ethical foundation.
www.bizlibrary.com
How to Unlock the Hidden Value in Your Emerging Leaders | WebinarBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Among the key challenges many employers face:
They don’t have strategic level initiatives in place to capture and retain the knowledge that’s about to leave
They don’t have replacement talent ready to step into leadership as these roles open up
They can’t engage and retain early career talent long enough to fill leadership roles
What if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
Developing the Coaching Skills of Your Managers and Leaders | Webinar 01.28.16BizLibrary
In this webinar, Vice President of Organizational Strategy at BizLibrary, Chris Osborn, will discuss why and how to develop the coaching skills of your organization’s managers and leaders.
www.bizlibrary.com
Developing the Coaching Skills of Your Managers and Leaders [Webinar 04.13.16]BizLibrary
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important? In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development? In this webinar you'll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A "coaches toolkit" that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
www.bizlibrary.com
Teach Me How! 7 Tips for Creating a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives. In this webinar, you will learn:
Why a sharp focus on key competencies is more important than ever.
The key characteristics of best-in-class competency-based training programs.
A straightforward seven step process any organization can use to implement competency-based training starting today.
www.bizlibrary.com
Employee Engagement + Learning Culture = A True Love StoryBizLibrary
Relationships and love aren't always easy. And no, we don't mean office romance. When you hire a new employee - it's a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a culture that's engaged and committed to learning?In this webinar we'll discuss:
What is engagement and why it’s important.
Key characteristics of an engaged culture.
What can we do to improve engagement.
Key managerial competencies and challenges
www.bizlibrary.com
How to Create a Culture That Fosters Employee Engagement | Webinar BizLibrary
Zombies are the walking dead. Disengaged employees are dead productivity-wise. Both are contagious and pose a risk to those among them. Additionally, disengaged employees cost organizations a lot of money. The frightening facts:
70% of employees are disengaged and actively disengaged.
Nearly 1/3 of employees think their managers fail to effectively communicate goals.
40% of employees say they don't receive regular, clear feedback on their performance from their manager.
(Sources: Gallup and Tower Perrins)
So, how can we overcome the walking dead and create a culture that fosters engagement. The cure? Your managers. In this webinar we'll discuss how to develop your managers and improve your organizational culture.
How to Get Employees to Get...and stay...Engaged with Online Training | WebinarBizLibrary
As the manager of your online training program, you likely spend a significant amount of time thinking about how to increase overall usage to ensure impact, value, and return on investment. What is often most challenging and yet most important is communication. How do you boost your learning program participation? In this webinar we’ll share 8 steps to communicate the benefit of your training program and increase usage and engagement.
http://pages.bizlibrary.com/WBN-20151111-How-to-Get-Employee-to-GetStay-Engaged-Shannon-Kluczny_LP.html
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...BizLibrary
This webinar will provide a fresh new perspective to ethics training that will uplift your company's programs and give you powerful tools to make a meaningful difference. Learn to address the real problems and offer genuine solutions to ethics problems rather than a band-aid approach as you raise morale, strengthen your company core values, and build strong company ethical foundation.
www.bizlibrary.com
How to Unlock the Hidden Value in Your Emerging Leaders | WebinarBizLibrary
Many organizations are facing a potentially disastrous drain on top talent as an increasing number of employees approach retirement. Among the key challenges many employers face:
They don’t have strategic level initiatives in place to capture and retain the knowledge that’s about to leave
They don’t have replacement talent ready to step into leadership as these roles open up
They can’t engage and retain early career talent long enough to fill leadership roles
What if you approached the whole challenge a little bit differently? What if you looked at creative ways to tap into the vast talent pool of our emerging leaders today, and not wait until we promote them into designated leadership positions?
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
Developing the Coaching Skills of Your Managers and Leaders | Webinar 01.28.16BizLibrary
In this webinar, Vice President of Organizational Strategy at BizLibrary, Chris Osborn, will discuss why and how to develop the coaching skills of your organization’s managers and leaders.
www.bizlibrary.com
Developing the Coaching Skills of Your Managers and Leaders [Webinar 04.13.16]BizLibrary
What are the obligations of managers? The answer to this question varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. Managers may have to perform well, depending upon a variety of situations at various places along a continuum, ranging from ensuring employees comply with established processes and procedures at one end, to career development and skill improvement towards the other end. Who’s to say which of the outcomes is more or less important? In fact, we’d probably agree that the outcomes suggested by such a continuum are all important depending upon the situation. With so many possible outcomes and objectives legitimately competing for our managers’ attention, are there a set of uniform skills or competencies we can use to guide our managers ongoing training and development? In this webinar you'll learn:
Why coaching skills are important for your managers, leaders and organization
What is coaching and how to apply key skills to align with specific employees and situations
An overview of traditional coaching models and what you can do to improve them
How we can get managers to make time to coach
A "coaches toolkit" that includes emerging competencies for managers and leaders
The key difference between coaching and mentoring
www.bizlibrary.com
Teach Me How! 7 Tips for Creating a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives. In this webinar, you will learn:
Why a sharp focus on key competencies is more important than ever.
The key characteristics of best-in-class competency-based training programs.
A straightforward seven step process any organization can use to implement competency-based training starting today.
www.bizlibrary.com
Employee Engagement + Learning Culture = A True Love StoryBizLibrary
Relationships and love aren't always easy. And no, we don't mean office romance. When you hire a new employee - it's a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a culture that's engaged and committed to learning?In this webinar we'll discuss:
What is engagement and why it’s important.
Key characteristics of an engaged culture.
What can we do to improve engagement.
Key managerial competencies and challenges
www.bizlibrary.com
How to Create a Culture That Fosters Employee Engagement | Webinar BizLibrary
Zombies are the walking dead. Disengaged employees are dead productivity-wise. Both are contagious and pose a risk to those among them. Additionally, disengaged employees cost organizations a lot of money. The frightening facts:
70% of employees are disengaged and actively disengaged.
Nearly 1/3 of employees think their managers fail to effectively communicate goals.
40% of employees say they don't receive regular, clear feedback on their performance from their manager.
(Sources: Gallup and Tower Perrins)
So, how can we overcome the walking dead and create a culture that fosters engagement. The cure? Your managers. In this webinar we'll discuss how to develop your managers and improve your organizational culture.
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
How to Gain and Retain Employees with Training and DevelopmentBizLibrary
In this webinar we’ll discuss 5 best practices with training and development to gain and retain your employees, including:
Develop leadership skills of your managers
Clearly define expectations
Ensure training goals are aligned with company objectives
How to deliver training based on your employees’ preferences
Recognize and reward
www.bizlibrary.com
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
Why SIMPLE Wins: Escape the Complexity Trap and Get to Work that MattersBizLibrary
Imagine what you could do with the time you spend sitting in meetings and writing emails every day. Complexity is killing companies’ ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time.
Drawing on research and themes from her latest book, Why Simple Wins, Lisa Bodell inspires leaders and their teams to proactively move beyond the feelings of frustration and futility that come with so much unproductive work in today’s corporate world, to create a corporate culture where valuable, essential, meaningful work is the norm.
By learning how to eliminate redundancies, communicate with clarity, and make simplification a habit, individuals and companies can begin to recognize which activities are time-sucks and which create lasting value.
Lisa will touch on several key areas to make the case for simplification:
Simplification is a skill that’s available to us all, yet very few leaders use it.
Operating with simplification as a core business model makes economic and ethical sense—for our customers, for our company, and for each other.
Simplicity drives culture, and culture in turn drives employee engagement, customer relations, and overall productivity.
The reality is this:
While organizational complexity is an issue, more often individual complexity is the culprit – we often create the beast that we become slaves to without even realizing it. Using simple stories and techniques, Lisa will show that by using simplicity as an operating principle, we can eliminate the organizational and individual busywork that puts a chokehold on us every day, and instead spend time on the work that matters.
Best Practices for Developing Your Emerging LeadersBizLibrary
In this webinar, Jeremy Lieb of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
Leading Remotely: Getting Great Results Wherever Your Team is LocatedBizLibrary
The reality of the working world today, and for the life of a leader is that all of those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges too. This webinar will help any leader navigate these challenges more successfully. We will outline the biggest challenges and systematically talk about how to cover them, and even take advantage of the opportunities remote teams offer us.If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people and creating the results needed by your team. Led by leadership expert Kevin Eikenberry you will leave this engaging and interactive webinar with new skills and the confidence to use those new skills.
www.bizlibrary.com
Measuring the Impact of Employee Soft Skills TrainingBizLibrary
Why do organizations struggle with measuring the impact of their soft skills training?
We know that improved communications skills make our colleagues better sales professionals, HR professionals, customer service professionals, etc. But getting to actual proof of this “knowledge” isn’t always easy.
What You’ll Learn:
Common soft skills training and development challenges
How content should be delivered to achieve maximum benefit
How to build a framework for measurement of business benefits of soft skills
Corporate training isn’t always a cure-all for every company problem. Learn the myths and facts behind improving workplace performance with corporate training.
How to Unlock the Hidden Value in Your Emerging Leaders | Webinar 12.23.15BizLibrary
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...BizLibrary
The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, Shannon Kluczny, Chief Revenue Officer at BizLibrary, will cover the basics of what a program manager is, what they do, the top 10 characteristics of effective training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
Learn what a program manager is, what they do and who they typically are
Find out the top 10 essential competencies of a program manager, along with supporting skills to improve
Receive a workbook for attending that you and your program manager can begin using today to improve necessary competencies
7 Steps to Create a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies.
Competency-based training links individual performance to the goals of the organization.
A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives.
In this webinar, you'll learn:
Why a sharp focus on key competencies is more important than ever.
The key characteristics of best-in-class competency-based training programs.
A straightforward seven step process any organization can use to implement competency-based training starting today.
Sink or Swim? Supporting the Transition to New ManagerBizLibrary
“Managers on the front line are critical to sustaining quality, service, innovation, and financial performance.” Becoming a Manager, Linda Hill, Professor, Harvard Business School How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% - Achieving a high level of customer satisfaction*
76% - Achieving a high level of productivity*
73% - Achieving a high level of employee engagement*
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.In this webinar we'll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a development plan for your new managers and supervisors
* “Frontline Managers: Are They Given the Leadership Tools to Succeed?” Harvard Business Review Analytic Services, 2014.
www.bizlibrary.com
Success Beyond a Test: The Importance of Application in Performance ImprovementBizLibrary
Leadership came to you with a request for training. You organized a training session where the employees seemed to have learned something. You received positive feedback, and you sent them a post-training quiz. Job well done, right?
Not exactly. A study from Robert O. Brinkerhoff found that we spend only 15 percent of our current training resources on the actual on-the-job application that a training event independently yields. We spend the majority on the design, development and delivery. That means we spend more time designing what the training will look like than evaluating how the training is helping our employees in their job roles day-to-day.
This interactive webinar, brought to you by BizLibrary, will provide easy-to-understand insights on:
- What you should do before training begins to assist with measurement
- Ways to drive behavior change post-training
- Diverse post-training tools and methods of measuring behavior
From Peer to Leader: How to Develop Your First-Time ManagersBizLibrary
The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome.
During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Key takeaways:
Identify key strengths and improve weaknesses of first-time managers
Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques
Create a training plan that builds confidence and increases productivity for your new managers
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many are challenged in building that bridge and actually gaining the support that is necessary.
In this session, we’ll cover why leadership buy in is critical and introduce a 10 step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
This session is perfect for anyone just starting out or struggling to make the leap.
Discover the Real Causes of Your Low Employee EngagementBizLibrary
Employee engagement has become a global dilemma that has cost companies billions of dollars due to lack of profit and productivity. One of the reasons this dilemma has grown so much is because many companies confuse “engagement” with “satisfaction.” While there is some overlap between the two, most employee engagement initiatives don’t get to the real root causes of disengagement issues, so they never see the results they want.
Let's start back at square one and analyze each piece that is needed to solve this giant puzzle of an organization’s employee engagement.
You’ll learn:
- How the different mindsets of engaged, not-engaged and actively disengaged employees impact their coworkers and the organization
- A few strategic models that structure the factors that will be needed to improve engagement
- Why employee engagement should be viewed as a symptom and not a cause of an organization’s troubles
- How to uncover the correlation between your company’s business challenges and low employee engagement
Performance Reviews: 5 Keys to Really Make them About PerformanceBizLibrary
In the field of employee relations and labor/management conflicts, sometimes we have to work hard to find things about which both sides (employee and management) agree.
One such area is performance reviews or appraisals. It’s just about universally true that nobody likes performance appraisals. But, the effective, accurate and objective evaluation of each employee’s performance holds the key to improving the overall performance of your entire organization.
In this webinar, you'll learn:
The role of performance management.
Why we do performance reviews.
Key strategies for effective performance management.
Continuous learning and development.
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Microlearning and Proven Methods That Facilitate the Ongoing Learning ProcessBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted.
According to a study conducted by the Pew Research Center, 87 percent of teachers said technology is creating an “easily distracted generation with short attention spans.”
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance whether our employees retain any of what they learn. As it turns out, reinforcement of lessons learned is a powerful part of learning and vitally important.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why.
In this session, Dean Pichee, CEO of BizLibrary and training industry veteran, discusses “the forgetting curve” and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investments in improved performance.
You’ll leave this webinar with actionable steps you can take to increase learning retention and overall performance in your organization.
www.bizlibrary.com
6 Ways to Improve Employee Engagement and Create a Culture of LearningBizLibrary
Relationships at work aren’t always easy. And no, we don’t mean office romance. When you hire a new employee – it’s a commitment and relationship. Both the organization and the employee saw something in each other that they loved. Recent research shows many of us are on the road to break-up.
So, how can we nurture our relationships and create a learning culture that is engaged and committed to learning?
Key Learning Objectives:
What is employee engagement and why it’s important
Key characteristics of an engaged learning culture
What can we do to improve employee engagement?
Key managerial competencies and challenges
How to Gain and Retain Employees with Training and DevelopmentBizLibrary
In this webinar we’ll discuss 5 best practices with training and development to gain and retain your employees, including:
Develop leadership skills of your managers
Clearly define expectations
Ensure training goals are aligned with company objectives
How to deliver training based on your employees’ preferences
Recognize and reward
www.bizlibrary.com
Sink or Swim: Supporting the Transition to New ManagerBizLibrary
How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% – Achieving a high level of customer satisfaction
76% – Achieving a high level of productivity
73% – Achieving a high level of employee engagement
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
In this webinar we’ll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a new manager training plan for your new managers and supervisors
Employee retention is a critical issue facing today's organizations, and the competition for talented people is tougher than it has ever been! Replacing an employee can cost your company money, but more importantly, it costs time. Join BizLibrary and learn how to keep your best employees while gaining new talent with these five best practices:
- Develop the leadership skills of your managers
- Clearly define expectations
- Ensure training goals are aligned with company objectives
- Deliver training based on your employees' preferences
- Recognize and reward
Attendees will learn:
-How to maximize employee retention despite challenges
-Key training and development best practice that are easy to -implement to increase employee retention
-How to attract top talent
Why SIMPLE Wins: Escape the Complexity Trap and Get to Work that MattersBizLibrary
Imagine what you could do with the time you spend sitting in meetings and writing emails every day. Complexity is killing companies’ ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time.
Drawing on research and themes from her latest book, Why Simple Wins, Lisa Bodell inspires leaders and their teams to proactively move beyond the feelings of frustration and futility that come with so much unproductive work in today’s corporate world, to create a corporate culture where valuable, essential, meaningful work is the norm.
By learning how to eliminate redundancies, communicate with clarity, and make simplification a habit, individuals and companies can begin to recognize which activities are time-sucks and which create lasting value.
Lisa will touch on several key areas to make the case for simplification:
Simplification is a skill that’s available to us all, yet very few leaders use it.
Operating with simplification as a core business model makes economic and ethical sense—for our customers, for our company, and for each other.
Simplicity drives culture, and culture in turn drives employee engagement, customer relations, and overall productivity.
The reality is this:
While organizational complexity is an issue, more often individual complexity is the culprit – we often create the beast that we become slaves to without even realizing it. Using simple stories and techniques, Lisa will show that by using simplicity as an operating principle, we can eliminate the organizational and individual busywork that puts a chokehold on us every day, and instead spend time on the work that matters.
Best Practices for Developing Your Emerging LeadersBizLibrary
In this webinar, Jeremy Lieb of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
Leading Remotely: Getting Great Results Wherever Your Team is LocatedBizLibrary
The reality of the working world today, and for the life of a leader is that all of those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges too. This webinar will help any leader navigate these challenges more successfully. We will outline the biggest challenges and systematically talk about how to cover them, and even take advantage of the opportunities remote teams offer us.If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people and creating the results needed by your team. Led by leadership expert Kevin Eikenberry you will leave this engaging and interactive webinar with new skills and the confidence to use those new skills.
www.bizlibrary.com
Measuring the Impact of Employee Soft Skills TrainingBizLibrary
Why do organizations struggle with measuring the impact of their soft skills training?
We know that improved communications skills make our colleagues better sales professionals, HR professionals, customer service professionals, etc. But getting to actual proof of this “knowledge” isn’t always easy.
What You’ll Learn:
Common soft skills training and development challenges
How content should be delivered to achieve maximum benefit
How to build a framework for measurement of business benefits of soft skills
Corporate training isn’t always a cure-all for every company problem. Learn the myths and facts behind improving workplace performance with corporate training.
How to Unlock the Hidden Value in Your Emerging Leaders | Webinar 12.23.15BizLibrary
In this program, Chris Osborn of BizLibrary will discuss the most effective ways to give your most promising workers the tools and skills they to advance their careers. You’ll learn how to approach leadership with an intelligent, forward-thinking outlook that will return excellent results and inspire others.
www.bizlibrary.com
The Top 10 Essential Skills Every Employee Training Program Manager Needs Ri...BizLibrary
The training industry is constantly evolving. That means the skills needed to be an effective training program manager are changing too. In this program, Shannon Kluczny, Chief Revenue Officer at BizLibrary, will cover the basics of what a program manager is, what they do, the top 10 characteristics of effective training program managers, and the steps necessary to improve your skillset.
In this webinar you will:
Learn what a program manager is, what they do and who they typically are
Find out the top 10 essential competencies of a program manager, along with supporting skills to improve
Receive a workbook for attending that you and your program manager can begin using today to improve necessary competencies
7 Steps to Create a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies.
Competency-based training links individual performance to the goals of the organization.
A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives.
In this webinar, you'll learn:
Why a sharp focus on key competencies is more important than ever.
The key characteristics of best-in-class competency-based training programs.
A straightforward seven step process any organization can use to implement competency-based training starting today.
Sink or Swim? Supporting the Transition to New ManagerBizLibrary
“Managers on the front line are critical to sustaining quality, service, innovation, and financial performance.” Becoming a Manager, Linda Hill, Professor, Harvard Business School How important are frontline managers? When it comes to the key areas of reaching goals, achieving productivity, and engaging employees, management’s answer is “very.”
78% - Achieving a high level of customer satisfaction*
76% - Achieving a high level of productivity*
73% - Achieving a high level of employee engagement*
This one-hour webinar is best suited to people who need to develop specific strategies and tactics to help new managers succeed. A crucial element to success is training as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.In this webinar we'll discuss:
The four changes a new leader faces
How to help new managers balance roles, results and relationships
How to create a development plan for your new managers and supervisors
* “Frontline Managers: Are They Given the Leadership Tools to Succeed?” Harvard Business Review Analytic Services, 2014.
www.bizlibrary.com
Success Beyond a Test: The Importance of Application in Performance ImprovementBizLibrary
Leadership came to you with a request for training. You organized a training session where the employees seemed to have learned something. You received positive feedback, and you sent them a post-training quiz. Job well done, right?
Not exactly. A study from Robert O. Brinkerhoff found that we spend only 15 percent of our current training resources on the actual on-the-job application that a training event independently yields. We spend the majority on the design, development and delivery. That means we spend more time designing what the training will look like than evaluating how the training is helping our employees in their job roles day-to-day.
This interactive webinar, brought to you by BizLibrary, will provide easy-to-understand insights on:
- What you should do before training begins to assist with measurement
- Ways to drive behavior change post-training
- Diverse post-training tools and methods of measuring behavior
From Peer to Leader: How to Develop Your First-Time ManagersBizLibrary
The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome.
During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Key takeaways:
Identify key strengths and improve weaknesses of first-time managers
Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques
Create a training plan that builds confidence and increases productivity for your new managers
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many are challenged in building that bridge and actually gaining the support that is necessary.
In this session, we’ll cover why leadership buy in is critical and introduce a 10 step program to make it happen. You’ll walk away with ideas, guides and action plans to implement.
This session is perfect for anyone just starting out or struggling to make the leap.
Discover the Real Causes of Your Low Employee EngagementBizLibrary
Employee engagement has become a global dilemma that has cost companies billions of dollars due to lack of profit and productivity. One of the reasons this dilemma has grown so much is because many companies confuse “engagement” with “satisfaction.” While there is some overlap between the two, most employee engagement initiatives don’t get to the real root causes of disengagement issues, so they never see the results they want.
Let's start back at square one and analyze each piece that is needed to solve this giant puzzle of an organization’s employee engagement.
You’ll learn:
- How the different mindsets of engaged, not-engaged and actively disengaged employees impact their coworkers and the organization
- A few strategic models that structure the factors that will be needed to improve engagement
- Why employee engagement should be viewed as a symptom and not a cause of an organization’s troubles
- How to uncover the correlation between your company’s business challenges and low employee engagement
Performance Reviews: 5 Keys to Really Make them About PerformanceBizLibrary
In the field of employee relations and labor/management conflicts, sometimes we have to work hard to find things about which both sides (employee and management) agree.
One such area is performance reviews or appraisals. It’s just about universally true that nobody likes performance appraisals. But, the effective, accurate and objective evaluation of each employee’s performance holds the key to improving the overall performance of your entire organization.
In this webinar, you'll learn:
The role of performance management.
Why we do performance reviews.
Key strategies for effective performance management.
Continuous learning and development.
Re-evaluating Your Organization's Skill Gaps BizLibrary
Many companies have fallen victim to the ominous skills gap – but only because it’s easier to place blame somewhere else than to address the issue head on. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are leading to skill gaps? Has a formal assessment been done to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary in this SHRM webcast to re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you will learn:
- The factors that could be contributing to your skill gaps, and how to find and address the root causes
- How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
- How to start uncovering your organization’s skill gaps with a formal assessment
- How to use modern training methods to bridge skill gaps by upskilling your workforce
Microlearning and Proven Methods That Facilitate the Ongoing Learning ProcessBizLibrary
Delivering learning to employees is only the first key step in improving performance. Employees have to retain the gains in knowledge and skill, or the time, energy and effort that went into the program was for nothing – wasted.
According to a study conducted by the Pew Research Center, 87 percent of teachers said technology is creating an “easily distracted generation with short attention spans.”
The challenge for many organizations and professionals is that we focus so intently on developing employee learning resources, we overlook the importance whether our employees retain any of what they learn. As it turns out, reinforcement of lessons learned is a powerful part of learning and vitally important.
Recent research is helping us learn more about exactly what reinforcement methods really work, and why.
In this session, Dean Pichee, CEO of BizLibrary and training industry veteran, discusses “the forgetting curve” and methods, techniques and tools (including video) that can reverse the forgetting curve and lead directly to much higher returns on investments in improved performance.
You’ll leave this webinar with actionable steps you can take to increase learning retention and overall performance in your organization.
www.bizlibrary.com
This handout is connected to the Mentoring Program Evaluation & Goals webinar from Monday, May 16, 2011, as part of the free monthly webinar series from Friends for Youth's Mentoring Institute.
Dành cho kiến trúc sư, kỹ sư điện, kỹ sư chiếu sáng, công ty tư vấn, nhà thầu, chủ đầu tư có thể tính toán, thiết kế chiếu sáng, tư vấn lưa chọn sản phẩm đèn LED phù hợp cho chiếu sáng trong phòng họp, hội thảo văn phòng công sở (khơi nguồn sáng tạo) đảm bảo tiêu chuẩn chiếu sáng việt nam,quy chuẩn bộ y tế. tiết kiệm đến 50% điện năng, thời gian thu hồi vốn 6 tháng - 1 năm so với sản phẩm truyền thống compact, huỳnh quang. (đảm bảo theo các tiêu chí về chiếu sáng xanh trong các công trình)
This Webinar presentation was held on Tuesday, September 28, 2010, as part of the free monthly Webinar series from Friends for Youth's Mentoring Institute.
Youth mentoring is on the rise - again. More agencies are beginning mentoring programs as a component within other youth services and many existing programs are looking to refine their process. There are many excellent models and guidelines to help, including the Elements of Effective Practice from MENTOR and Foundations of Successful Mentoring from the National Mentoring Center.
Successful Youth Mentoring Practices: Considerations and Guidelines will review important youth mentoring programming basics, including California’s 10 Quality Assurance Standards, research and theoretical frameworks, and practical implementation ideas.
Dành cho kiến trúc sư, kỹ sư điện, kỹ sư chiếu sáng, công ty tư vấn, nhà thầu, chủ đầu tư có thể tính toán, thiết kế chiếu sáng, tư vấn lưa chọn sản phẩm đèn LED phù hợp cho chiếu sáng trong phòng họp, hội thảo văn phòng công sở (khơi nguồn sáng tạo) đảm bảo tiêu chuẩn chiếu sáng việt nam,quy chuẩn bộ y tế. tiết kiệm đến 50% điện năng, thời gian thu hồi vốn 6 tháng - 1 năm so với sản phẩm truyền thống compact, huỳnh quang. (đảm bảo theo các tiêu chí về chiếu sáng xanh trong các công trình)
Legal Compensation Explained: Stats Every Litigant Should Know Before They Suelawsuitlegal
Civil litigants pursuing legal compensation in court or settlement SHOULD know these important stats.
In this, our latest executive summary (data snapshot), we share important data from the Bureau of Justice Statistics on how most cases resolve, the compensatory damages won, and by case type.
See what settlements are being won across tort case types as well as financial litigation across the U.S., agreed in settlement, or won in jury or bench trials.
The court room can attempt to provide victims justice and make people whole after injury. We explain how damages work, what can be sought in a civil suit, and the percentage plaintiffs win when pursued.
What most people don't know before suing, is how likely they are to win the compensatory damages they seek.
They type of case and injuries suffered matter. See the rate at which plaintiffs involved in everything from motor vehicle accidents to defective product injuries were victorious in our courts.
Find out if and when you can sue for stress & anxiety after a catastrophic event, and when emotional distress isn't an option.
View this important presentation, then please share and like it if you found our latest data snapshot on civil damages and lawsuit compensation helpful.
Dành cho kiến trúc sư, kỹ sư điện, kỹ sư chiếu sáng, công ty tư vấn, nhà thầu, chủ đầu tư có thể tính toán, thiết kế chiếu sáng, tư vấn lưa chọn sản phẩm đèn LED phù hợp cho chiếu sáng trong siêu thị phòng họp hội thảo nới văn phòng công sở (khơi nguồn sáng tạo), đảm bảo tiêu chuẩn chiếu sáng việt nam,quy chuẩn bộ y tế. tiết kiệm đến 50% điện năng, thời gian thu hồi vốn 6 tháng - 1 năm so với sản phẩm truyền thống compact, huỳnh quang. (đảm bảo theo các tiêu chí về chiếu sáng xanh trong các công trình)
Why youth mentoring as an intervention strategy?
Why be systematic/rigorous about developing (and improving) mentoring intervention strategies and evaluating their effectiveness?
What is “best practice” when developing mentoring intervention strategies?
What are the most rigorous and informative methods for evaluating youth mentoring intervention strategies?
This presentation was delivered on Monday, May 16, 2011, as part of the free monthly webinar series from Friends for Youth's Mentoring Institute.
One of the most important aspects of running a successful mentoring program is the evaluation of both participant outcomes and the quality of your service delivery. But, despite its importance, program evaluation in a mentoring context is often misunderstood, misapplied, or even feared. This webinar will attempt to take some of the mystery and insecurity out of mentoring program evaluation and goals, featuring a live demo of the Oregon Mentors Evaluation Instrument Toolkit, a collection of downloadable evaluation instruments, surveys, scales, and questionnaires designed to provide youth mentoring programs with increased access to reliable evaluation tools. This comprehensive site was developed by two organizations and our webinar features key staff from each: Mike Garringer, Resource Advisor with the National Mentoring Center, and Celeste Janssen, Program Director with Oregon Mentors.
Designed for program coordinators and other staff who may be new to evaluation concepts and resources or for those who would like a refresher, the presentation will address aligning evaluation with the true goals and activities of your program, explore new tools that can help you collect meaningful data, and review some common pitfalls that can complicate mentoring program evaluation. This presentation was featured as a pre-conference course at Friends for Youth’s January 2011 annual mentoring conference. Presented as a webinar, you will have the opportunity to learn more about free or inexpensive tools available to your program in case you missed this session.
This webinar was also offered by the Mentoring Partnership of Minnesota’s Quality in Action Webinar Series on Wednesday, May 4, 2011.
How to Create a Mentoring Program That Works | Webinar 08.18.15BizLibrary
Mentoring can help you address key business issues like succession planning, manager and supervisor development, rapid growth, attracting and retaining top talent, training reinforcement and diversity. In this webinar we’ll discuss how mentoring will help you overcome key business challenges and provide 7 key steps to create a program that will actually work and improve organizational productivity and performance.
www.bizlibrary.com
How to Create Mentoring Programs That Work | Webinar 05.26.15BizLibrary
So, you think a mentoring program might be a good idea? Or maybe you’ve started one, but it’s lost its steam? Most organizations don’t think of mentoring as a formal strategy. Here’s a question to consider, how much does it cost to lose a professional employee? According to Fortune Magazine it costs $50k to $100k and key leaders cost even more!
Mentoring can help you address key business issues like succession planning, manager and supervisor development, rapid growth, attracting and retaining top talent, training reinforcement and diversity. In this webinar we’ll discuss how mentoring will help you overcome key business challenges and provide 7 key steps to create a program that will actually work and improve organizational productivity and performance.
www.bizlibrary.com
Performance review training for managersHelen Joseph
Great managers aren’t born; they’re made. Many new managers need help communicating effectively with employees, giving feedback and taking on a leadership role.
Performance management training always focuses on teaching managers how to accomplish or facilitate work through others, and how to direct and develop their employees.
This is an extract of CCCA's coaching methodology developed over a decade+ of Contact Center Experience from different perspectives at various organizational levels in different industry leading Contact Centers and BPOs. This document is intended to help First Level Managers (Supervisors, Team Managers, Team Leads, Trainers or Quality Representatives) improve their coaching skills in any call center world wide. It discusses techniques and insights, as well as introduces tools which will take your coaching to the next level!
5 Ways to Improve Connection and Engagement with Remote TeamsBizLibrary
Remote work looks different for every organization. But no matter if this is the first time 100% of your employees are working remotely, you have a hybrid system made of office and front line workers, or if only a handful of employees work from home a few days a week, we’re all challenged with the same thing, creating meaningful connection with our remote teams. So how are we able to fill the human connection gap?
Join us for an open discussion centered around the five strategies BizLibrary has used to create connection and boost engagement among our newly remote teams. During this interactive webinar Director of Talent Development & Culture at BizLibrary, Libby Mullen, will explain simple ways to foster genuine conversations and bring your remote teams together.
Get ready to take notes and ask questions! During this engaging webinar, you’ll learn:
-The power of conversation - how to be a coach and care for employee well-being.
-The tools needed to foster more connection between all teams, regardless of their location.
-The balance of building trust and having fun to keep your employees engaged and productive.
Training Program of Dreams: If You Market It, They Will ComeBizLibrary
“I don’t know where to begin…. I’m not the expert. I don’t have enough time. I’ve tried this before.” Sound familiar? While marketing your training program can seem like a daunting task for HR and L&D professionals, it is actually much simpler than you might imagine. During this session, you will learn how to overcome these common challenges and understand the effect marketing has on your overall training program success.
This session’s key learning objectives:
-How to build excitement around your training program and drive utilization through a marketing strategy
-Examples you can use to measure the success of your marketing efforts
-An easy process to create simple resources that anyone can produce without marketing experience
Microaggressions what are they and how can i avoid using themBizLibrary
Is that your real hair? Can I touch it?" "Where are you actually from?" "You’re so articulate!”
Do any of these sound familiar to you? Maybe you’ve had a few co-workers repeat some of these questions or phrases to you or maybe you yourself have asked a few coworkers some of these questions, not knowing you've probably just offended that person with what is commonly known as a microaggression. There are racial-, gender- and identity-based microaggressions, as well as others that can be found in today’s workplaces.
As more and more organizations continue to take a public and bold stance against racism, it’s important that they practice what they preach. During this session, you will learn how to identify what microaggressions are, and more importantly, how you can upgrade your old vocabulary to one that’s inclusive and appropriate for the modern workforce.
This session's key learning objectives include:
Understanding the need and benefit of embracing an anti-racist relationship with your fellow coworkers
Understanding the difference between microaggressions and macroaggressions, as well as the three most common types of microaggressions found in today’s workforce: racial-based, gender-based, and identity-based microaggressions
What you should actually say the next time you want to have an informative conversation with your black coworkers and other coworkers of color
Addressing Mental Health in the WorkplaceBizLibrary
Let’s face it: Work can be stressful. In fact, the Attitudes in the American Workplace VII report found that 80% of workers feel stress on the job, and nearly half say they need help in learning how to manage stress. Although the conversation around mental health is becoming less stigmatized, it’s still a difficult topic to discuss in the workplace. In addition to the red tape and legal concerns, leaders may not feel comfortable advising others because they, themselves, are also grappling with mental health concerns.
This complimentary Training Industry webinar, sponsored by BizLibrary, will empower human resources (HR) and learning and development (L&D) professionals to effectively and ethically address and support employees’ mental health and well-being on an individual and organizational scale.
This interactive webinar will provide actionable insights on:
The main causes and negative effects of stress at work.
Strategies for how HR and L&D can stop the stigma around discussing mental health.
Techniques for managing stress and anxiety.
How to Develop Agility Within Your Training Program to Help Your Learners Suc...BizLibrary
It is time to adapt your training programs. We are all talking about adapting learning in the face of disruption, but have you done it? We know these last few months have not been easy for anyone — and there’s probably not a lot of room left on your plate. However, this is the perfect time to transition your in-person training (ILT) courses to an online, or blended, format. Why? A PRNewswire study found that 66% of employees are working remotely right now. And, according to a study by The Grossman Group, over half of employees want to continue working from home after the pandemic. You must keep your learners engaged to ensure your virtual, or blended, training programs are successful.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Your host, Tom Braning, Product and Solutions Expert at BizLibrary, will break down the steps of transitioning your ILT program to a blended or virtual format seamlessly.
You will learn:
How to transition from ILT to a blended or online training format in a few simple steps.
Ways to build learning agility within your employees so they are prepared for the transition.
Strategies to keep remote learners engaged in your new training program.
7 Steps to Create a Competency-Based Training ProgramBizLibrary
Employee training is fluid, dynamic, and complex – which is why competency-based training is a more important strategic component of today’s employee learning strategies. Competency-based training links individual performance to the goals of the organization. A defined set of competencies for each role in your organization illustrates the behaviors, reinforces organization values, and provides the strategic direction employees need to achieve organizational objectives.
How Training Managers Can Use Self-Development to Improve Their ProgramsBizLibrary
As a training program manager, you spend so much time and energy developing others that focusing on your own self-development may feel less important, but it’s not! In fact, the more a program manager invests in their own skills, the more impact they can have on an organization. Join Director of Talent Development & Culture at BizLibrary, Libby Mullen, for an interactive discussion on self-development, and why it is imperative for a training program manager to find the balance between their own self-development and developing their workforce, to achieve a program with maximum engagement and higher ROI.
In this webcast, you’ll learn about:
Seven competencies of a program managers’ personal development
How to align your own goals and metrics to your company’s goals for improved results
A framework to gain respect and buy-in from leadership for your training program
How to Prepare Your Organization for a Safe Re-Entry During COVID-19BizLibrary
As organizations contemplate options for re-entry, a lot of questions emerge. How can everyone remain safe? What if someone gets sick? When is the right time to go back? Should we even re-open the office? With companies like Twitter and Google opting for their employees to remain home for an extended period of time or even indefinitely, it can be hard to know what’s best for your organization.
While there is not a simple answer to these questions, during the webinar, Director of Learning Culture and Talent Development at BizLibrary, Libby Mullen, is going to explain one thing that all organizations must do to make this transition as smooth as possible. Organizations must consider both employees’ physical and mental health and safety when creating their plan for a successful re-entry into the workplace.
Join Libby as she discusses these important topics and more during the webinar!
· How to prepare for re-entry before anyone steps foot into the office
· Why employees’ mental health must be taken as seriously as physical health during this time of uncertainty
· Guidelines and precautions from the CDC on how to safely return to work
· Assessments to uncover what is the right move for your organization
How to Gain Leadership Buy-In for Your Training ProgramBizLibrary
Leadership support is critical to the success of a training program, but many HR and L&D departments are challenged in building that bridge and actually gaining the support that is necessary. In this session, Katie Miller from BizLibrary will look at why leadership buy-in is critical and introduce a 10-step program to make it happen.
The High EQ Leader: How Emotional Intelligence Can Impact Your OrganizationBizLibrary
A few years ago, feeling and showing emotions could be signs of a weak leader. But in recent years, and especially in the wake of a worldwide crisis, being able to connect to one’s emotions and the emotions of others is one of the greatest predictors of success for leaders and their organizations. Leaders who continually develop their emotional intelligence (EQ) are able to better navigate themselves and their teams through challenging situations like having difficult conversations, layoffs, low employee engagement, high turnover, and more.
Join us for this complimentary webinar, and we’ll help you get started with a development plan for your leaders, managers, and key employees to help improve EQ across your organization, proving that understanding emotions is the key to long-term leadership and organizational growth.
During this interactive webinar, you’ll learn:
How to identify the four facets of emotional intelligence in leaders
Strategies to improve leaders’ self-awareness, in turn improving their teams’ engagement and productivity
How to create an EQ development plan for your entire organization
Horizontal vs Vertical Career Pathing: How to Make Promotions WorkBizLibrary
Receiving a promotion is the epitome of an employee’s growth and success, but many companies are misusing promotions. As high performers reach their peak, they’re being promoted to managers solely based on performance. This type of career pathing is creating a domino effect in companies. The newly promoted managers often do not have the skillset to manage, therefore their employees become disengaged and your bottom line starts suffering more and more. How can we stop this domino effect from happening?
Join Tiffany Kummer from BizLibrary as she explains her strategy for career pathing using two different approaches, vertical and horizontal. Not everyone is meant to manage (or wants to), and that is okay. Tiffany will show you how you can still advance your high performers without putting them and your company in an unfavorable position.
What Makes a Great Employee Benefits Package?BizLibrary
With a new decade comes a new wave of employee benefits. According to SHRM, personalization of benefits packages is the #1 action companies need to take to win over this diverse and multi-generational workforce we live in. But, with the list of requested benefits growing, it can be difficult to know which benefits will have the biggest impact on your recruiting and retention efforts.
Join BizLibrary and BambooHR for a fireside chat-style webinar. During this webinar, you’ll get the opportunity to hear from two top HR experts as they discuss the evolution of benefits and which benefits are most popular, and give their advice on how to build a personalized benefits package that meets the demands of your top talent.
Key factors that have caused benefits to evolve, and the three most popular benefits today
How to make a personalized plan by combining traditional and non-traditional benefits
Strategies to create a benefits package that emulates your company culture
L&D's Role in Closing the Soft Skills GapBizLibrary
Organizations have tried all types of approaches to fill the soft skills gap. They’ve gone on hiring sprees, brought in consultants and even administered lengthy tests to candidates before hiring — but to little avail, as those gaps remain. What’s the next step? What are these organizations missing?
Training. Upskilling current employees is the most effective and cost-efficient way to bridge skill gaps and create an organization that’s ready for the future. But it doesn’t take just any kind of training.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Katie Miller will discuss the best training strategies to use when looking to close your employees’ soft skills gaps.
Training for Success: Balancing Compliance and Professional DevelopmentBizLibrary
Professionals within the banking and financial services industries are aware that the industry is in a constant state of change. Regulatory compliance demands banking and financial institutions provide training to remain compliant, which often causes supplemental training, that benefits your employees’ development, to be overlooked.
If you’re only providing compliance training to your employees, you’re missing the chance to give your organization and employees a competitive edge! Join Katie Koloj and Brianna O’Hara from BizLibrary as they explain the differences and benefits of compliance-only training verses overall professional development training in terms of your employees’ development. They’ll discuss how you can balance the compliance training required to keep your organization in business and the professional development training needed to give your organization a competitive advantage.
During this webinar you’ll learn:
• Defining compliance and professional development training
• How compliance training and professional development training can affect your organization
• Why balancing compliance and professional development training will help your organization succeed
• Three things to keep in mind when choosing your training methods
5 Ways to Prepare Your Organization for a Successful 2020BizLibrary
It’s that time of year again, time to start planning for next year!
As we approach the final months of 2019, it’s helpful to use this year’s successes to create a plan for next year and beyond. But, that can be easier said than done. With an abundance of opinions from leadership and staff and data collected from research, it’s overwhelming trying to prioritize what needs to be done. And when things get overwhelming, it often leads to nothing taking priority.
You don’t have to figure out this plan alone! Join Libby Mullen from BizLibrary and JD Conway from BambooHR as they discuss five strategies every company should use. These strategies come from simple concepts that you can easily implement at your organization to put you on the path to success.
During this webinar you’ll learn:
- Why culture is an important factor for any successful company, and how to align culture to company goals.
- How continually supporting your employees throughout the employee journey makes it easier to plan for the future.
- A five-part game plan that will guide you to organizational success in 2020.
Learn to Actually Engage Your Employees Why 87 Trillion Isn't Enough biz libraryBizLibrary
Despite soaring profits and unprecedented business successes, employers across the globe continue to struggle with engaging their employees; studies find the average rate for employee engagement hovers around just 15 percent in the United States.
In this program, Derek Smith of BizLibrary will help you understand the true value of an engaged employee. He will offer models and practical strategies that will optimize your organization to achieve increased employee engagement.
You will learn:
The importance of engaging employees, and why higher engagement will help you improve business outcomes
Why employee engagement is not a business challenge - understanding its root causes
Research-based working theories about what engages employees
Strategies that you can take and apply to increase engagement at your organization
9 Characteristics of Top Employee Training ProgramsBizLibrary
The spotlight on organizations’ employee development opportunities continue to grow. When they feel the pressure, organizations look towards L&D and HR to create the perfect employee training program. But employee training is not effective in a one-size-fits-all approach. Organizations have unique challenges that must be addressed for their program to be successful.
There may not be one simple answer to building the perfect employee training program. But after working with training managers in various industries and situations, we’ve found nine characteristics that are consistently present in all the best ones.
Join us for this complimentary Training Industry webinar, sponsored by BizLibrary. Employee Development Analyst Katie Miller will explain how to build the nine predictive elements of a top program into your employee development strategy, creating a program that will help solve the unique challenges at your organization.
This interactive webinar will provide easy-to-understand insights on:
- How to find or become a champion for learning at your organization
- Building a training program that reaches learners at the right time and place, to increase utilization
- A step-by-step plan designed to master the nine elements and build a top training program
How to Develop High Potential Employees in Your Organization BizLibrary
Your people are your organization's most valuable asset; training and developing people for new positions and challenges is not only more cost effective than hiring new talent, but it also helps them stay engaged. The problem is that many organizations struggle to identify the best development strategies and career paths for their employees. And when employees — particularly high-potential employees — feel as if they don’t have the right growth opportunities in your organization, they’ll go looking elsewhere.
How to identify employees’ strengths, including those that are less visible
Strategies for developing high-potential employees
How to motivate and retain your people
How to Build a Learning Culture to Inspire Employee GrowthBizLibrary
Do you know the No. 1 area of investment for HR in 2019? It’s employee training and development, according to a study by Payscale.
Why? Because, constant change in the modern workplace demands employees to continuously adapt and learn new skills. LinkedIn’s talent research shows that half of the most in-demand skills today didn’t even make the list just three years ago.
Employees and employers are both recognizing the need for training and development. In fact, LinkedIn reports that 94 percent of employees say that they would stay at a company longer if it invested in their career development.
So how do you create a culture for learning at your company that inspires employees to grow?
In this webinar, experts from BizLibrary and The Predictive Index will share their expertise on:
Why you should invest in employee learning and development
How to motivate your employees to make time for their growth
How to create a culture that facilitates learning
How to Turn Times of Change and Uncertainty into Positive OpportunitiesBizLibrary
Gone are the days of someone working for one company for their entire career. According to the Bureau of Labor Statistics, the average person will change jobs 12 times before retiring. This increase in employee turnover can often be attributed to times of change and uncertainty in the workplace, like layoffs, restructuring, mergers and acquisitions, etc. Change in the workplace is inevitable, but it doesn't have to be seen as negative, and it certainly doesn't have to become a reason for talented employees to leave your company.
Join Daniel Binkholder and Derek Smith from BizLibrary as they discuss how times of change and uncertainty can become opportunities to move your workforce in the right direction. They'll explain how learning and development is key to alleviating some of the stress that change and uncertainty brings to employees and their organizations.
During this webinar, you'll learn:
- Why not being prepare during times of change and uncertainty is creating higher turnover
- How to use L&D successfully during times of change and uncertainty
- The proper ways to communicate to keep a strong workforce during times of change and uncertainty
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In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
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3. ?
What are the primary
of objectives of your
mentoring program?
4. When mentoring programs don’t work…
Fuzzy goals
No leadership involvement
Poor planning
No training
5. What is mentoring?
A strategic approach to developing an employee.
It shortens the learning curve, enhances productivity,
and helps align to business strategy.
6. So - what works, and where do we start?
1. What are your goals?
2. Who will be involved?
3. Are you prepared to develop a
mentoring structure?
4. Are you prepared to allow
participants to control program?
7. • Part of a
manager/supervisor job
• Job and performance
focused
• Interest is functional
• Driven by manager
• Relationship is based on
specific job role
Coaching vs. Mentoring
• Outside the manager /
employee relationship
• Focused on professional
development
• Focus on mentee,
personally and
professionally
• Across job boundaries
COACHING
VS.
MENTORING
10. Knowledge transfer might be the single best
reason to start a mentoring program . . . now.
33%
by
2016
Of the workforce will be over the age
of 50. Up from 27% in 2007
SOURCE: U.S. Census Bureau
48%
Of companies have no intention to do any
strategic planning about how retirement
affects their business!
SOURCE: AARP Poll
Experience,
knowledge, and skills!
11. 7 Keys to Create a Mentoring Program that Works
3.
Training
1.
Alignment
2.
Participants
(pairing)
4.
Marketing
and Setting
Expectations
5.
Senior
Leadership
Involvement
6.
Measure
Success
7.
Evaluate
12. Improve
leadership bench
strength
Create an
inclusive, diverse
culture
Improve
managerial
competency
Retain and
transfer
knowledge
Retain talent
through long-
term career
planning
Improve time to
proficiency for
new hires
1. Alignment
13. 2. Participants and Pairing
Professional Development
What do I want to teach or share?
What do I want to learn?
Personal Development
What do I want to teach or share?
What do I want to learn?
14. As a researcher, I can tell you that how you
best match people is probably the issue where
we know the least about.
Source: Designing Workplace Mentoring Programs: An Evidence-Based Approach,
Tammy Allen, Professor of Psychology at the University of South Florida
15. Pairing Participants Tips
1. Don’t force it.
2. You can try assessments….but
3. Participants select each other
- Create profile (online would be great!)
- Interests
- Goals
- Prioritize based on mentee’s choice
16. Goals: State goals clearly and succinctly. They should be specific,
action-oriented, realistic, and timely. What is to be learned and by
whom?
Success Criteria and Measurement: Indicate how you will know
you have achieved your stated goals. Describe the process, method,
and milestones for evaluating success. Take into account that some
adjustments and revisions may need to be made to keep the
relationship focused and on track.
Mentor Partnership Work Plan: Describe your strategy for
achieving mentoring partnership goals, including objectives and
steps for completion (at minimum, the first few steps),
learning/sharing opportunities, and a target date.
Ground Rules: List the practices and activities you have agreed to
put into place in order to manage the partnership effectively and
efficiently. Items to consider include meeting schedule,
communication methods and styles, meeting agendas, and so on.
Consensual Mentoring Agreement: Additional information not
included in the above listed items, for example, anticipated
stumbling blocks, "what-if" situations and how they would be
handled or dealt with, and other possible concerns relevant to a
successful partnership. Remember to celebrate your successes.
SOURCE: Creating a Mentoring Program: Mentoring Partnerships Across the Generations
by Annabelle Reitman and Sylvia Ramirez Benatti, Association for Talent Development
Mentoring Partnership Agreement
Why establish a written agreement for a
mentoring partnership?
• Identify learning goals
• Agree on learning outcomes
accomplishments
• Strategy and a work plan
17. 3. Training
• Giving and receiving feedback
• Effective meetings
• Setting and measuring goals
19. Mentoring Feedback Tips
ASK
Be proactive, request specific
and descriptive information,
both pros and cons
BE OPEN
View it as a positive exchange
Listen actively
Ask for clarification
Acknowledge and thank
ACCEPT
Reflect on what was said
Share insights and reactions
APPLY
Focus on goals and priorities
Create or revise an action
plan
Evaluate
GIVE
Set the context
Be specific, straightforward
and respectful
Start with positives
20. 4. Marketing / Communication
Recruitment
Inform and encourage
Closing
Recognize and share
Orientation
Expectations and getting started
21.
22. 5. Senior Leadership Involvement
Have leaders in your company
make it clear that they think the
program is important, and make
sure that they participate in the
program themselves as well as
encourage other people to
participate.
23. 6. Measure Success
What skills and knowledge do mentees gain that directly impacts productivity or improve
management capacity?
What is the impact of the knowledge sharing and transfer that transpires between and
amongst mentors?
Acquisition/increase in number of
participants
Behavior within the program
Outcomes at an organizational level.
24. Key Performance Indicators
• Retention rates
• Employee engagement
• Employee satisfaction
.
Retain Talent
• Track advancement rates
• Retention rates
• Employee perception of your
organization
.
Create an Inclusive and
Diverse Culture
• Competency assessment to
evaluate expertise
• Internal promotion
• Improved job performance
• Achievement of individual
development targets
.
Improve Managerial
Competency
25. 7. Evaluate
Analytics:
track the program and individual
connection progress
Reports:
view real-time performance and export
details for further analysis
Surveys:
acquire feedback from participants
throughout all phases of program
26. Please rate on a scale from 1 (not at all effective), 2 (somewhat effective), 3 (neutral), 4
(effective), to 5 (very effective) how your mentoring partnership progressed overall;
include a brief explanation.
_______________________________________________________________
How many times did you meet in total? _________
Where or in what modes did you meet (e.g., in person, via email, etc.)?
_______________________________________________________________
Were your original goals achieved? Yes No
If there were any revisions please describe them.
_______________________________________________________________
Were the revised goals achieved? Yes No
Please explain.
_______________________________________________________________
Please rate how your partnership developed over time.
Not Working Okay Good Great
Additional comments:
_______________________________________________________________
SOURCE: Creating a Mentoring Program: Mentoring Partnerships Across the Generations
by Annabelle Reitman and Sylvia Ramirez Benatti, Association for Talent Development
The purpose of the following questions is
to give us a sense of your partnership
and to give you an opportunity to reflect
on your experience.
Please be brief but thorough in your
answers. This information will not go any
further unless you choose to share. We hope
you had a wonderful experience.
27. 1.
Alignment
7 Keys to Create a Mentoring Program that Works
3.
Training
2.
Participants
(pairing)
4.
Marketing
and Setting
Expectations
5.
Senior
Leadership
Involvement
6.
Measure
Success
7.
Evaluate
28. Effective Online Meetings
NEW 8 Part Video
Series
• Manage
• Plan
• Technology
• Structure
• Design
• Preparation
• Presentation
• Follow-up
29. Improving Productivity with Mentoring
8 Part Video Series
• What is mentoring?
• Why a mentoring program?
• Creating a mentoring program
• Matching protégés with mentors
• Making a mentoring agreement
• How to be a mentor
• How to be a protégé
• Mentoring meeting guidelines
30. Try out these video lessons
and more!
Let us know through the poll if you’d like a free trial of BizLibrary’s
online course collection.
Thousands of videos and unlimited access for
your employees.
www.bizlibrary.com/free-trial
31. Wednesday, Dec. 2nd
1 p.m. Central, 2 p.m. Eastern
Wednesday, Dec. 9th
1 p.m. Central, 2 p.m. Eastern
Join us for future webinars!
www.bizlibrary.com/webinars
For Upcoming and On-Demand Webinars
32. Presenter:
Chris Osborn
Vice President of
Organizational Strategy
cosborn@bizlibrary.com
@chrisosbornstl
.
Host:
Jessica Petry
Sr. Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry