The document discusses findings from research on how in-store shoppers use mobile devices. It finds that 84% of smartphone shoppers use their devices in stores, with 82% using search engines to browse product information. Frequent mobile users spend 25% more in stores than occasional users. Across categories, most common in-store mobile activities are price comparisons and finding store information. The implications are that mobile is integral to shopping, and retailers should meet shoppers' needs by providing product information on mobile.
The 2015 Reality of Retail Report
Learn What is REALLY Working for Consumers Inside Brick-and-Mortar
What’s in the Report?
Despite what you may have heard, eCommerce is not ruling retail. In fact, 94% of all retail sales in the U.S. were made in brick-and-mortar stores last year.
But, the reality is, the way consumers shop is changing and what used to work isn’t quite cutting it anymore. To help brands and retailers find out what’s REALLY happening in retail, we went out and surveyed shoppers to start an inaugural “Reality of Retail” report.
Some Highlights:
75% of shoppers are using their mobile devices with 25% of shoppers actually using these devices to make a purchase in store
Only 12% of shoppers feel the in-store sales associate is important in a purchase decision
71% of shoppers who use mobile loyalty programs still use their mobile for price comparisons
81% des utilisateurs utilisent désormais leurs terminaux mobiles pour rechercher des produits avant de se rendre en magasin. L’étude note par ailleurs qu’en un an les smartphones ont remplacé les tablettes comme vecteurs privilégiés d’achats retail.
Les deux tiers des acheteurs font leur recherche préalable à la maison.
Zebra Technologies surveys shoppers, retail decision makers and store associates and finds widely varying perceptions of in-store shopping experiences, by Don Talend, brand storytelling, content strategy and demand generation expert, retail industry
Your shoppers are evolving, is your shopper marketing? Right now you can connect offline and online advertising to create immersive shopper experiences and increase sales. We will explain how retail has become the foundation for data-driven shopper marketing and how smart marketers are leveraging this to execute true omni-channel campaigns. You’ll receive actionable insights and strategies that will help you take your marketing to the next level.
Digital retailing is capturing headlines and inspiring spirited debate as retailers plan how best to invest for future success. But beyond the headlines, physical stores remain the foundation of retailing, evidenced by the fact that 90 percent of all retail sales are transacted in stores and 95 percent of all retail sales are captured by retailers with a brick-and-mortar presence.
The 2015 Reality of Retail Report
Learn What is REALLY Working for Consumers Inside Brick-and-Mortar
What’s in the Report?
Despite what you may have heard, eCommerce is not ruling retail. In fact, 94% of all retail sales in the U.S. were made in brick-and-mortar stores last year.
But, the reality is, the way consumers shop is changing and what used to work isn’t quite cutting it anymore. To help brands and retailers find out what’s REALLY happening in retail, we went out and surveyed shoppers to start an inaugural “Reality of Retail” report.
Some Highlights:
75% of shoppers are using their mobile devices with 25% of shoppers actually using these devices to make a purchase in store
Only 12% of shoppers feel the in-store sales associate is important in a purchase decision
71% of shoppers who use mobile loyalty programs still use their mobile for price comparisons
81% des utilisateurs utilisent désormais leurs terminaux mobiles pour rechercher des produits avant de se rendre en magasin. L’étude note par ailleurs qu’en un an les smartphones ont remplacé les tablettes comme vecteurs privilégiés d’achats retail.
Les deux tiers des acheteurs font leur recherche préalable à la maison.
Zebra Technologies surveys shoppers, retail decision makers and store associates and finds widely varying perceptions of in-store shopping experiences, by Don Talend, brand storytelling, content strategy and demand generation expert, retail industry
Your shoppers are evolving, is your shopper marketing? Right now you can connect offline and online advertising to create immersive shopper experiences and increase sales. We will explain how retail has become the foundation for data-driven shopper marketing and how smart marketers are leveraging this to execute true omni-channel campaigns. You’ll receive actionable insights and strategies that will help you take your marketing to the next level.
Digital retailing is capturing headlines and inspiring spirited debate as retailers plan how best to invest for future success. But beyond the headlines, physical stores remain the foundation of retailing, evidenced by the fact that 90 percent of all retail sales are transacted in stores and 95 percent of all retail sales are captured by retailers with a brick-and-mortar presence.
The New Commerce Conference: The Omni-channel ImperativeCatalyst
Presentation:
The Age of Omni-Commerce & What It Means for Marketing Strategies
Welcome to the age of omni-commerce. From Google to Amazon, and from Instagram to Instacart, commerce is happening all around us. It is ubiquitous and omni-present. What does this mean for brands?
It means that omni-channel strategies are more critical than ever. Join this presentation as we size up the omni-channel opportunity and share tips for planning and activating an effective omni-channel program.
You’ll discover how to capitalize on commerce opportunities across search, social, retail media, and emerging programmatic channels like connected TV, audio, digital out-of-home, and more.
Panel:
Less Silos, More Symbiosis: Omni-Channel Strategies to Drive In-Store & Ecomm Sales
Many marketers take separate and siloed approaches to in-store and ecommerce marketing. It’s time to rethink this approach. As the digital ecosystem continues to drive purchase behavior across in-store and ecommerce, brands must identify and capitalize on synergies across online and in-store.
Join our panel discussion to learn how to get started. You’ll hear from commerce experts as they discuss their omni-channel journeys and share how they’ve broken down silos to drive better performance both online and in-store.
I lead a team in the intense 2015 Target Case Competition. The objective of the Target Case was to find a way to enhance Target Corporation’s grocery offerings using technology. Upon further research, we were able to identify that Target’s offerings were not perceived as fresh by their consumers. The company was interested in enticing millennials with focused product assortments but they had yet to push these offerings in a way that was compelling for their desired target market. Knowing that Target often creates special experiences within each section of their stores, it is important they carry this within their grocery sections, too. Therefore, we recommend that Target Corp. install interactive digital signage within its grocery sections. We offered them uses of the digital screens and methods to calculate ROI. We also took it a step further to calculate that the expected cost of installing such technology would be roughly $2000 per store. We projected that implementing our recommendation would highlight the freshness and sustainability of Target’s grocery offerings and its value chain. We won the first place grand prize, here is our presentation.
A Consumer's Path To Savings: The Role Of Flyers In Today's Digital WorldAdam Bellisario
This paper aims to identify how flyer formats interact with one another – whether they are competitive or complementary – and share how retailers and manufacturers can best use them to engage with shoppers. Brands can use this information to be
equipped to navigate the changing space of consumer media and ensure their flyer and coupon programs are optimized for maximum impact and efficiency.
The global financial crisis has brought into sharper focus the long-term shift in economic power towards the developing world. Global consumer product companies are embracing this underlying trend and the mantra of reaching the next one billion customers in emerging markets.
To help companies turn their ambitions into reality, we've conducted a research project to understand the differences in shopping behaviour around the world. The research also highlights some of the issues western consumer product companies and grocers should consider, before launching in developing markets.
Study:
The study consisted of 5,375 consumers in the UK, US, Brazil, China, India and Nigeria. All questions were asked through a survey taken via the mobile Internet and we used our own panel of respondents.
Key considerations for developing markets:
In developing markets people are more inclined to use public transport or walk, therefore smaller sized products and low cost basket sizes will have more appeal.
Local brands and stores should not be underestimated - shopkeepers are the gatekeepers and even the best conceived consumer strategies need their support to succeed.
Setting up shop in close proximity to where people live is a critical success factor, as is having access to a local distribution network. To give the data a human perspective we also asked respondents to take a picture on their mobile of their main grocery store, the transportation they use to get to the store and their grocery shopping.
The images provide a stark contrast in lifestyles around the world.
Shopper marketing insights for retailers webinarJanet Jaiswal
Describes customer insights that marketers can use to address the challenges they face in the age of the empowered customer. contains examples of how leading retail companies are using customer big data analytics to create more personalized engagement with their customers and increase conversion rates and customer loyalty.
5 XU HƯỚNG NGƯỜI TIÊU DÙNG CẦN...
1. Sự khác nhau giữa các vùng miền
2. Người tiêu dùng thích sản phẩmmới, nhưng họ khá dè chừng với những sản phẩm này
3. Digital như một phần tất yếu
4. Sự bùng nổ của Ecommerce
5. Sự bền vững, an toàn và thân thiện của sản phẩm
The Relevance of Retail Stores in an Omni-Channel WorldData N Charts
As online and offline merge in today’s commerce anywhere and everywhere world, what is the significance of the retail store as a customer touch point?
Read full report: http://www.data-charts.com/the-relevance-of-brick-mortar-stores-in-an-omni-channel-world/
This report will not only reveal that shoppers still prefer in-store to online experience, but also shed light on three key reasons why they prefer brick-&-mortar stores as well as offer a strategic guide on what retailers can do to improve the consumer’s store experience in return for their loyalty and word of mouth.
Key Questions Answered in the Report
Do omni-channel shoppers prefer to visit and buy from retail stores?
Why do store goers prefer brick-&-mortar to the online experience?
What is the role of retail stores to the omni-channel shopper?
How can retailers better serve shoppers to increase loyalty and word of mouth?
Report Table of Contents
I. Top stats from the report
II. Introduction
i. US omni-channel shopping hits tipping point in 2014
ii. Omni-channel gives consumers options when it comes to how they buy
iii. Consumers prefer buying in-store to all other omni-channel options
III. 3 reasons omni-channel consumers prefer physical stores
i. Stores provide emotional benefits that improve shopping experience
ii. Brand driven purchase decision
iii. Rise of webrooming - search online, buy offline
IV. Retail as an information hub on the path to purchase
i. Evaluating retail stores in a tech driven information age
ii. Retail stores act as information hubs across the consumer journey
iii. Using technology to fulfill the need for information
V. 3 ways stores can better serve omni-channel shoppers
i. Awareness Stage: Provide info to facilitate & improve store visits
ii. Influence Stage: Empower staff to educate shoppers & exceed expectations
iii. Conversion Stage: Prevent out-of-stock instances that disappoint consumers
VI. References
List of Charts
US omni-channel shopper growth by category, 2013 vs 2014
Global consumer shopping behavior by mode of purchase
Global consumer shopping preference by mode of purchase
US shopper preference for brick-&-mortar vs online by drivers
The growing influence of brand on purchase decisions
Trends in showrooming vs webrooming among US shoppers
Impact of online research on loyalty to brands & retailers
US shoppers looking for information by store visit state
US shoppers visiting stores for info by consumer journey stage
US shoppers reaction to lack of information during store visit
US shopper demands from retailer mobile apps
Online sources used to conduct pre-purchase research
Top info sought by US shoppers during pre-purchase research
Shopper expectation from retail staff during store visits
Customer expectations on mobile use among retail staff
Impact of inventory information on shopper store visits
Impact of out-of-stock inventory on shopper conversion
Reliable time series of deal-data. Fenwick & West LLP analyse the terms of 148 venture financings closed in the first quarter of 2016 by companies headquartered in Silicon Valley. 2016
Blackrock advises - governments, stakeholders, economists increasingly see higher carbon prices as a cost-effective way to achieve emissions reductions. Just 80 companies are responsible for 50 pc of global emissions by listed companies.
September 2016
GP Bullhound LLP puts together its annual report on valuations, revenues and "unicorns" inside the European Union (this is the final list in which UK based companies are being counted as European!)
The New Commerce Conference: The Omni-channel ImperativeCatalyst
Presentation:
The Age of Omni-Commerce & What It Means for Marketing Strategies
Welcome to the age of omni-commerce. From Google to Amazon, and from Instagram to Instacart, commerce is happening all around us. It is ubiquitous and omni-present. What does this mean for brands?
It means that omni-channel strategies are more critical than ever. Join this presentation as we size up the omni-channel opportunity and share tips for planning and activating an effective omni-channel program.
You’ll discover how to capitalize on commerce opportunities across search, social, retail media, and emerging programmatic channels like connected TV, audio, digital out-of-home, and more.
Panel:
Less Silos, More Symbiosis: Omni-Channel Strategies to Drive In-Store & Ecomm Sales
Many marketers take separate and siloed approaches to in-store and ecommerce marketing. It’s time to rethink this approach. As the digital ecosystem continues to drive purchase behavior across in-store and ecommerce, brands must identify and capitalize on synergies across online and in-store.
Join our panel discussion to learn how to get started. You’ll hear from commerce experts as they discuss their omni-channel journeys and share how they’ve broken down silos to drive better performance both online and in-store.
I lead a team in the intense 2015 Target Case Competition. The objective of the Target Case was to find a way to enhance Target Corporation’s grocery offerings using technology. Upon further research, we were able to identify that Target’s offerings were not perceived as fresh by their consumers. The company was interested in enticing millennials with focused product assortments but they had yet to push these offerings in a way that was compelling for their desired target market. Knowing that Target often creates special experiences within each section of their stores, it is important they carry this within their grocery sections, too. Therefore, we recommend that Target Corp. install interactive digital signage within its grocery sections. We offered them uses of the digital screens and methods to calculate ROI. We also took it a step further to calculate that the expected cost of installing such technology would be roughly $2000 per store. We projected that implementing our recommendation would highlight the freshness and sustainability of Target’s grocery offerings and its value chain. We won the first place grand prize, here is our presentation.
A Consumer's Path To Savings: The Role Of Flyers In Today's Digital WorldAdam Bellisario
This paper aims to identify how flyer formats interact with one another – whether they are competitive or complementary – and share how retailers and manufacturers can best use them to engage with shoppers. Brands can use this information to be
equipped to navigate the changing space of consumer media and ensure their flyer and coupon programs are optimized for maximum impact and efficiency.
The global financial crisis has brought into sharper focus the long-term shift in economic power towards the developing world. Global consumer product companies are embracing this underlying trend and the mantra of reaching the next one billion customers in emerging markets.
To help companies turn their ambitions into reality, we've conducted a research project to understand the differences in shopping behaviour around the world. The research also highlights some of the issues western consumer product companies and grocers should consider, before launching in developing markets.
Study:
The study consisted of 5,375 consumers in the UK, US, Brazil, China, India and Nigeria. All questions were asked through a survey taken via the mobile Internet and we used our own panel of respondents.
Key considerations for developing markets:
In developing markets people are more inclined to use public transport or walk, therefore smaller sized products and low cost basket sizes will have more appeal.
Local brands and stores should not be underestimated - shopkeepers are the gatekeepers and even the best conceived consumer strategies need their support to succeed.
Setting up shop in close proximity to where people live is a critical success factor, as is having access to a local distribution network. To give the data a human perspective we also asked respondents to take a picture on their mobile of their main grocery store, the transportation they use to get to the store and their grocery shopping.
The images provide a stark contrast in lifestyles around the world.
Shopper marketing insights for retailers webinarJanet Jaiswal
Describes customer insights that marketers can use to address the challenges they face in the age of the empowered customer. contains examples of how leading retail companies are using customer big data analytics to create more personalized engagement with their customers and increase conversion rates and customer loyalty.
5 XU HƯỚNG NGƯỜI TIÊU DÙNG CẦN...
1. Sự khác nhau giữa các vùng miền
2. Người tiêu dùng thích sản phẩmmới, nhưng họ khá dè chừng với những sản phẩm này
3. Digital như một phần tất yếu
4. Sự bùng nổ của Ecommerce
5. Sự bền vững, an toàn và thân thiện của sản phẩm
The Relevance of Retail Stores in an Omni-Channel WorldData N Charts
As online and offline merge in today’s commerce anywhere and everywhere world, what is the significance of the retail store as a customer touch point?
Read full report: http://www.data-charts.com/the-relevance-of-brick-mortar-stores-in-an-omni-channel-world/
This report will not only reveal that shoppers still prefer in-store to online experience, but also shed light on three key reasons why they prefer brick-&-mortar stores as well as offer a strategic guide on what retailers can do to improve the consumer’s store experience in return for their loyalty and word of mouth.
Key Questions Answered in the Report
Do omni-channel shoppers prefer to visit and buy from retail stores?
Why do store goers prefer brick-&-mortar to the online experience?
What is the role of retail stores to the omni-channel shopper?
How can retailers better serve shoppers to increase loyalty and word of mouth?
Report Table of Contents
I. Top stats from the report
II. Introduction
i. US omni-channel shopping hits tipping point in 2014
ii. Omni-channel gives consumers options when it comes to how they buy
iii. Consumers prefer buying in-store to all other omni-channel options
III. 3 reasons omni-channel consumers prefer physical stores
i. Stores provide emotional benefits that improve shopping experience
ii. Brand driven purchase decision
iii. Rise of webrooming - search online, buy offline
IV. Retail as an information hub on the path to purchase
i. Evaluating retail stores in a tech driven information age
ii. Retail stores act as information hubs across the consumer journey
iii. Using technology to fulfill the need for information
V. 3 ways stores can better serve omni-channel shoppers
i. Awareness Stage: Provide info to facilitate & improve store visits
ii. Influence Stage: Empower staff to educate shoppers & exceed expectations
iii. Conversion Stage: Prevent out-of-stock instances that disappoint consumers
VI. References
List of Charts
US omni-channel shopper growth by category, 2013 vs 2014
Global consumer shopping behavior by mode of purchase
Global consumer shopping preference by mode of purchase
US shopper preference for brick-&-mortar vs online by drivers
The growing influence of brand on purchase decisions
Trends in showrooming vs webrooming among US shoppers
Impact of online research on loyalty to brands & retailers
US shoppers looking for information by store visit state
US shoppers visiting stores for info by consumer journey stage
US shoppers reaction to lack of information during store visit
US shopper demands from retailer mobile apps
Online sources used to conduct pre-purchase research
Top info sought by US shoppers during pre-purchase research
Shopper expectation from retail staff during store visits
Customer expectations on mobile use among retail staff
Impact of inventory information on shopper store visits
Impact of out-of-stock inventory on shopper conversion
Reliable time series of deal-data. Fenwick & West LLP analyse the terms of 148 venture financings closed in the first quarter of 2016 by companies headquartered in Silicon Valley. 2016
Blackrock advises - governments, stakeholders, economists increasingly see higher carbon prices as a cost-effective way to achieve emissions reductions. Just 80 companies are responsible for 50 pc of global emissions by listed companies.
September 2016
GP Bullhound LLP puts together its annual report on valuations, revenues and "unicorns" inside the European Union (this is the final list in which UK based companies are being counted as European!)
NOW OPEN...call +919871667018 or email info@heritagetransportationtrust.org to visit Heritage Tansport Museum, India for a curated look at the history of transportation in India. A must-see for all afficionados! Please spread the word!!
The average consumer experiences them about 150 times a day. Research shows that on average, people spend an astonishing one-third of their waking time on their mobile devices. About 55 percent of this time is spent in short bursts of 30 seconds or less. These gaps of time are known as micro-moments, and have become the newest frontier for marketers.
Here is how do we take advantage of these micro-moments in our marketing strategy.
Proximity Based Marketing Solution - PamTen InStorePalPamTen Inc
InstorePal - Creating an interesting , interactive shopping experience for shoppers is the key to growing your customer base, their loyalty and increasing sales
Rethink Retail: Connecting with Today's Mobile ConsumeriQmetrixCorp
The convergence between mobile shopping technology and the wireless retail store is of course of great interest to our client base. Smartphones (the ones you’ve sold your customers) have changed the way people shop and also their expectations of the in-store experience. In this session, we’ll look at trends related to what today’s mobile consumer wants (in-store pickup, mobile POS, etc.), real-world examples of how retailers are trying to meet those demands, and in-store mobile solutions iQmetrix offers help you deliver that desired shopping experience.
This presentation exposes key facts about mobile search for small and moderate sized businesses in the US. Consumer usage and penetration statistics are presented in a quick and accessible fashion. Advertising and marketing recommendations are for business owners and managers is included at the end of the presentation which was produced by DigiMechanix, Inc (DMX) - A Division of BALLA, Llc
Connected commerce 2015 : 4ème Baromètre Digitas de l’Expérience Marchande Co...yann le gigan
>>Connected Commerce Survey 2015
[digitaslbi.com 23.04.15]
What consumers want in 2015: multi-screen experiences, personalisation and social shopping. DigitasLBi‘s 2015 Connected Commerce study of retail trends reveals a significant rise in the use of connected devices, including wearables, and an increase in social commerce; urges retailers to personalise the shopping experience in order to boost sales
Download the main global survey findings :
http://www.digitaslbi.com/Global/ConnectedCommerce2015-Deck-FINAL.pdf
press release :
http://www.digitaslbi.com/Global/ConnectedCommerce2015-PressRelease-Final.pdf
In the US, we spend more than 2 hours a day on our mobile devices. So it should be no surprise that over 50% of your store traffic now comes from mobile phones and tablets. The question is: are you ready to cash in on this mobile revolution?
Join us to learn the strategies and how-tos for both selling and managing your store via mobile.
Selling via mobile:
Who is shopping on mobile devices
What makes them buy
Surprising ways to capture their attention and keep it through a sale
Driving repeat traffic back to your store from a mobile environment
Managing your store on the go:
Get real-time data no matter where you are
See what is selling and why
Change product details on the fly
Contact customers when you need to most
Join us and find out how you can be part of the m-commerce revolution and cash in on elusive mobile sales.
Qui dit nouveaux terminaux et nouvelles applications dit nouveaux comportements d’achat. Les usages des consommateurs sont en perpétuelle évolution. Pour s’y adapter et préparer des campagnes pertinentes, les professionnels du marketing doivent donc les observer avec attention. Voici quelques points à connaître sur les tendances actuelles, d’après une étude mondiale réalisée en mars par l’IFOP pour DigitasLBi.
The connected shopper. Fallacy fad or reality?Simon Etchells
Does the connected shopper really exist? Is ominchannel a trend or the future?
As the line between physical and digital begins to blur, what is the role, relevance and importance of the various channels in “omni channel”? With examples, case studies and insights I explore what the connected shopper paradigm means for now and the future.
With today's mobile marketing technology, reaching your broad base of customers is easier than ever. However, to make your message stick you have to go deeper. In this webinar, we reinforce the importance of one-to-one engagement when it comes to today’s connected consumer—after all, 54% would consider ending their loyalty programs if they weren’t given tailor-made, relevant content and offers—but we will also provide you with the tools you need to build mobile marketing strategy with the individual consumer in mind. We’ll review the steps that will take you from a one-size-fits-all broadcast approach to a finely tuned, personalized engagement methodology that places you in your customer's pocket.
Don’t just make it local, make it personal.
Moderator:
Leo Scullin, Global Industry Initiatives, Mobile Marketing Association
Presenters: Doug Wick, Director of Product Management, Digby; Thomas Husson VP, Principal Analyst, Forrester Research
Live Webinar Date: January 30, 2014
Junivo Solutions - Smart Touchpoint PlatformMurat Eren
Know your customers, engage better and use data driven decision making
Smart Touchpoint Platform provides a powerful all-in-one Wi-Fi based in-store analytics and mobile marketing solution for PFEs (Public Facing Enterprise)
As Premier Google Partners, Google representatives visited 1SEO.com Digital Agency for a Partners Connect Event. Speaking on micro-moments, attendees learned about how to effectively market in today's mobile world.
Online Shopper in 2016 : All Grown Up
To help brands understand increasingly sophisticated shopper behaviour, DigitasLBi has launched, for the fifth consecutive year, a study of consumer behaviour in 15 countries: Australia, Belgium, China, Denmark, France, Germany, Hong-Kong, India, Italy, Holland, Singapore, Spain, Sweden, UK and USA.
This year the study was focused uniquely on shoppers who had declared a purchase in the last 30 days, in order to analyze in depth the context of the purchase.
The Consumer Buying Behavior in the Digital AgeRob FitzGerald
It’s not enough to merely be online. Learning the new trends of consumer buying behavior is critical to conquering your market. It will provide better overall shopping experiences for your consumer and ultimately increase your company’s revenue...
https://connextdigital.com/blog/the-consumer-buying-behavior-in-the-digital-age/
Information Day, Sept 2021
Europe begins to reposition itself in the world, by taking on greater responsibility for its own safety and well-being.
The first call for proposals.
This captures the impact of the COVID-19 pandemic on SMB business operations, their financial performance, the actions that they have taken to mitigate the impact of the pandemic. This report was conducted from May 28-31, 2020, and captures the views of more than 30,000 business owners, managers & employees worldwide. The survey aims to provide a point-in-time snapshot of the online SMB sector – more specifically, those with Facebook Business Pages – in 50 countries. NOTE It is not designed to reflect the entire business population of a given country or region.
Facebook Group, IBRD World Bank, OECD
Liu He (Harvard MPA´95) compares two global crises: the Great Depression of 1929 and the Great Recession of 2008. This study was published in China in the summer of 2012. The objective of the project was to understand past events in order “to navigate the ongoing financial crisis safely and respond more proactively by learning from history.” With the perspective of an insider who supported Chinese leaders in making choices that allowed China’s economy not only to weather the crisis, but to outperform all other economies since the crisis, he provides a nuanced account of the past and astute clues for the future. While he doesn’t say so, the brute fact is that since the 2008 financial crisis, nearly 40% of all the growth in the global economy has taken place in just one country: China, despite its having only 15% of the world’s population and less than 20% of its income.
Original is at https://book.douban.com/subject/21964791/
BOND Capital is a global technology investment firm that supports visionary founders throughout their life cycle of innovation & growth. BOND’s founding partners have backed industry pioneers such as DocuSign, Peloton, Spotify, Square & Uber.
by Mary, Noah, Mood, Juliet, Daegwon, Paul & the BOND Team.
European Investment Fund, Invest Europe : Data-driven insights about VC-backe...Amalist Client Services
EUR 51bn in nearly 9000 Venture Capital-invested firms in 2007-15 : analyse their characteristics as well as subsequent performance.
VC cannot change the business reality where some firms make it while others cannot, but it can be the deciding factor in a start-up’s road to success. venture capital may not be that impactful for low growth companies.
December 2019
Next steps :
Continue, strengthen the Global Climate Action agenda within the UNFCCC process
Align finance flows with finance needs
Strengthening reporting of the results of climate action
Create the conditions needed for non-Party stakeholders to take action
Step up implementation across all thematic areas
Go to https://climateaction.unfccc.int/views/events.html
World´s 5th largest population, 9th largest eco & a govt encouraging competition in highly concentrated banking system....by FT Partners, June 2019
(Fintech Industry research from reputed fintech-only house)
By 2018 China had created a $25 trillion capital market with $13 trillion in equity market capitalization on the Hong Kong, Shanghai and Shenzhen stock exchanges and $12 trillion in various fixed income instruments traded in the interbank markets.
China´s asset management industry is beginning to rival that of the US. This report looks at the industry by tracking its past, looking at the present, and predicting its future. April 2019.
This report is based on the views expressed during, and short papers contributed by speakers at, a workshop organised by the Canadian Security Intelligence Service as part of its academic outreach program. Offered as a means to support ongoing discussion, the report does not constitute an analytical document, nor does it represent any formal position of the organisations involved. The workshop was conducted under the Chatham House rule; therefore no attributions are made and the identity of speakers and participants is not disclosed.
Expert Notes series publication No. 2018-05-02
www.canada.ca (May 2018)
Investors put larger sums of money into fewer cos. in this period. €4.4B was deployed across 571 deals. 18 vehicles raised €2.1B. Median fund size at €86M.
European Tech cos (founded 2000 or later) with $1 B valuations - by GP Bullhound, Sept 2017.
Too much money is chasin too few (GOOD) cos. This means there´s a tremendous opportunity for creating new GOOD cos here...!
Over 100 decision-makers working directly on corporate innovation in Fortune 1000 (Americas, Europe, Asia) corporations share their learnings. By 500 Startups.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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2. Google Shopper Marketing Agency Council
The Google Shopper Marketing Agency Council is a group of recognized shopper marketing experts, well-
known for advancing client's brands along the digital path-to-purchase. This group, in collaboration with
Google, seeks to ignite digital thought leadership among Shopper Marketers. The council is focused on
driving digital shopper thought leadership, cultivating insightful research, and developing transformational
toolkit solutions for marketers. Follow us on Google+ for more information.
Core Council members include:
Research created in conjunction with:
Charlie Anderson
SVP Shopper Marketing, Project Worldwide
Heidi Froseth
SVP, Target Team Leader, Catapult/RPM
Brian Kristofek
President & CEO, Upshot
Tina Manikas
EVP, Global Retail Officer, DraftFCB
Mike Paley
SVP Shopper Marketing & Experiential, The Marketing Arm
Matt Egol
Partner, Booz Digital
Beth Ann Kaminkow
President & CEO, TraceyLocke
Ken Madden
EVP, Head of Digital North America, OgilvyAction
Morgan Mcalenney
SVP, TBWA/Digital Arts Network, The Integer Group
3. 02 Note: Weights applied to reflect the demographic profile of U.S. smartphone owners based on 2012 MRI data.
Background: Research collaboration with Google, M/A/R/C Research, and top shopper
marketing agencies to uncover the role & opportunities for mobile in the shopping experience.
Qualitative
Used to inform quantitative:
Quantitative
Timing: Q4 2012
1,507 smartphone owners who use mobile devices for
shopping, completed a 3 part survey for a shopping trip.
General Habits & Profiling
In-Store Activities
Shopping Trip Reflections
Shop-along
ethnographies5
Bulletin Boards
4
Self-Ethnographies
20
Timing: 2012
Q3
Methodology
4. 03
Frequent smartphone
shoppers, defined as:
1. Use mobile to assist in shopping
at least once a week.
2. Agree highly:
“Use my mobile
to make everyday
tasks easier.”
“Use my mobile
to research
products.”
“Routinely
look for new
mobile apps.”
Methodology
17%
79%
of smartphone
owners are
‘smartphone
shoppers’
Standard smartphone
shoppers, defined as:
Using a smartphone to assist
with shopping at least once a
month or more.
62%
5. 04
Key Takeaways
Mobile search is the
starting point.
Instead of going directly to a
site or app, 82% of shoppers
use search engines for
browsing product
information while in-store.
The retail landscape
is evolving for all industries.
Mobile use in stores is not category specific
- Nearly 2/3 of baby product shoppers
compare prices in-store.
Smartphones are
transforming the in-store
shopping experience.
8 in 10 smartphone shoppers use
mobile in-store to help with shopping
Shoppers who use
mobile more,
spend more in-store.
Frequent mobile shoppers
spend 25% more in-store
than people who only
occasionally use a mobile
phone to help with shopping.
6. 19
Research Sections
Section 1
Mobile influences the
path to purchase &
increases basket sizes
Section 2
Mobile empowers
shoppers
Section 3
Shoppers rely on
search for product
information
Section 4
Shoppers use mobile
devices across all
product categories
8. 21 Please check how you used your smartphone for pre-shopping. N=1507
of smartphone shoppers use their
phone for pre-shopping activities
58%
Find location
/directions
57%
Browse
44%
Make price
comparisons
44%
Find hours
43%
32% 31% 30%
Find where specific
products are sold
19%
Find product
availability in-store
31%
Find product
reviews
Find promo
offers
Find product
information
Use to make
A purchase
90%
9. 05 Base: smartphone shoppers (n=1,507)
Please check how you used your [smartphone] while shopping inside the physical store.
84%of smartphone shoppers
use their devices to help
shop while in a store
10. 06 Please check how you used your [smartphone] while shopping inside the physical store.
We’re seeing this across categories….
Appliances
In-store smartphone use for any shopping activity
Grocery
Baby Care
Electronics
Household
Care
Health &
Beauty
Apparel
Pet Care 71%
80%
81%
86%
87%
87%
89%
97%
(102)
(137)
(203)
(206)
(187)
(198)
(1375
(99)
11. 07 Base: smartphone shoppers (n-1,507)
In total, approximately how much time did you spend on shopping related activities for [CATEGORY] on your mobile device while in the store(s) you visited?
15+
per store visit
minutes
Almost half
use mobile for
12. 08 During your shopping trip, about how much did you spend in total for [CATEGORY]?
Shoppers who use mobile more, buy more
Health & Beauty
$30
Appliances
Electronics
Household Care
$45
$250
$350
$161
$215
$40
$50
Standard Smartphone Shoppers
Frequent Smartphone Shoppers
Median Basket Size
% increase
+50%
Median Basket Size
% increase
+40%
Median Basket Size
% increase
+34%
Median Basket Size
% increase
+25%
(198)
(102)
(206)
(187)
13. 09 Base: use smartphone in-store (n-1,480)
At any time during your shopping experience, did you use your mobile device to find information or answer questions that you would have otherwise asked a store employee?
“Self-help” is becoming the new norm
1in3shoppers use their
smartphones to find
information instead of
asking store employees
14. 23 Base: use smartphone in-store . At any time during your shopping experience, did you use your mobile device to
find information or answer questions that you would have otherwise asked a store employee?
In some categories
this “self-help” trend
dramatically increases
Appliances
55%
Electronics
48%
Baby Care
40%
Household Care
39%
(99)
(102) (203)
(135) (185)
16. 25 Base: smartphone shoppers n=1507. In general, what three things do you like most about using your mobile device to assist you in shopping?
Benefit of using mobile
phone for shopping
Convenience and
savings are leading
drivers of mobile use
Saves me
Time
51%
Saves me
Money
Makes Life
Easier
44% 42%
17. 10 Base: smartphone shoppers (n-1,507)
Please check how you used your smartphone while shopping inside the physical store.
Cost savings are important to in-store consumers
and so is finding your business
53%Make price comparisons
Find hours
35%39%
Find promotional
Cost savings are important to consumers
Make price comparisons
53%
Find location /directio
36%
Find hours
35%39%
Find promotional
Cost savings are important to consumers
Make price comparisons
53%
Find location /directions
36%
39%
Find promotional
offers
Find hours
35%39%
Find promotional
Cost savings are important to consumers
16
Make price comparisons
53%
Find location /direction
36%
35%
Find hours
36%
Find location
/ directions
mportant to consumers
Find location /directions
36%
18. 26 Please check how you used your [smartphone] while shopping inside the physical store.
In-store price comparisons are the most common
shopping activity across all categories
Appliances
74%
Electronics
Baby
Care
Household
Care
Pet Care
Health &
Beauty
Apparel Grocery
70% 62% 58% 51% 46% 44% 36%
In-store smartphone use for mobile price comparisons
(375)(102) (206) (203)(198)(187) (99)(137)
20. 28 Base: Use smartphone to perform activity when shopping. Which of the following resources did you use for {activity} in the physical store?
82%of shoppers use search
engines when browsing
product info in-store
21. 11 Base: Use smartphone to perform activity when shopping. (n=486) Q: Which of the following resources did you use for {activity} in the physical store?
Consumers choose search as their #1 in-store
resource to help research products
Search Engine
82%
62%
Store
Websites
50%
Brand
Websites
21%
Store
Apps
20%
Deal
Websites
22. 29 Base: Use smartphone to perform activity when shopping. Q: Which of the following resources did you use for {activity} in the physical store?
Consumers choose search
as their #1 in-store resource
Search Engine
72%
50%
Store
Websites
30%
Brand
Websites
25%
Comparison
Sites
21%
Scanner
Apps
Search Engine
63%
59%
Store
Websites
38%
Brand
Websites
36%
Deal
Websites
35%
Promo
notification
from email
or text
Make price comparisons Find promotional offersFind where products
are sold
Search Engine
73%
67%
Store
Websites
39%
Brand
Websites
24%
Store
Apps
17%
Brand
Apps
(374) (794) (654)
23. 12 Base: Total Respondents; n=1507.Q Do you prefer to use mobile web sites or apps while shopping for [CATEGORY] using your mobile device? Q
Why do you prefer to use [mobile web sites/apps] while shopping for [CATEGORY] using your mobile device?
Mobile sites are preferred over
apps by in-store shoppers
65%
Prefer
Mobile
Sites
35%
Prefer Apps
24. 14
Implications for businesses
Mobile marketing isn’t an
option; it’s an imperative
Mobile can be used to
get customers to the
store and can help keep
them there
Meet the showrooming
challenge head-on
Recognize the pivotal role
of mobile to your overall
marketing strategy
2
3
4
1
25. 15
Mobile marketing isn’t an option;
it’s an imperative
In-store shoppers are looking for product information and they’re turning to their
mobile device to find it. The mobile device, always on and always with shoppers,
is one of the biggest influencers in the store today; it presents tremendous
opportunities for marketers across industries to connect with potential customers--wherever they are,
whenever they’re searching for your products.
26. 16
Mobile can be used to get customers to
the store and can help keep them there
Allow customers to find your
business on mobile.
In addition to having a mobile website, businesses
should use it to prominently display retail
locations and phone numbers.
Own the digital shelf.
Make it easy for shoppers to find product
information, promotional offers, or other
information about your business
on their smartphones when in-store.
Adapt your marketing message
to the consumer’s context.
Taking into account things like location, time of
day and device allow you to reach people with
more relevant messages.
27. 17
Embrace mobile use in-store.
It’s going to happen, so find a way to take
advantage of it. Having a wide inventory of
ecommerce products, store maps, and product
information QR codes are just some of the ways
to connect with mobile users.
Improve the in-store experience.
Offering expert service from salespeople or
interactive product demos can help distinguish
your in-store experience from online shopping.
Have a strategy to address price
comparisons.
Using price match guarantees, stocking unique
product bundles, and creating store specific
brands and products are just some of the steps
that businesses can take.
Meet the showrooming
challenge head-on
28. 18
Recognize the pivotal role of mobile
to your overall marketing strategy
Own the shelf by allowing consumers to
research and purchase your products
with a mobile device.
Shoppers often need more information to make a
purchase decision and mobile search is their gateway.
Start to measure new conversion types.
Today’s devices offer more ways than ever for
customers to interact with your business. Customers
that initially find you on mobile can transact on a web
site or app, purchase over the phone, or visit your
physical store. Develop strategies to accurately
attribute these actions to your mobile marketing.
30. 31 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=375
Shoppers use mobile phones in-store
when shopping for apparel
43%
Make price
comparisons
Find promo
offers
Find location /
directions
Find hours
43% 34% 34%
31. 32 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store].. N=206
Shoppers use mobile phones in-store
when shopping for electronics
70%
Make price
comparisons
51%
Browse
45%
Find product
reviews
45%
Find hours
42%
Find product
information
42%
Find location /
directions
40%
Find promo
offers
35%
Find where specific
products are sold
32%
Find product
availability in-store
32. 33 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=102
Shoppers use mobile phones in-store
when shopping for appliances
75%
Make price
comparisons
73%
Find product
information
64%
Find promo
offers
62%
Browse
58%
Find hours
53%
Find product
reviews
46% 45%
Find location
/directions
41% 38%
Use to make a
purchase
Find where specific
products are sold
Find product
availability in-store
33. 34 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=198
Shoppers use mobile phones in-store
when shopping for health & beauty
46%
Make price
comparisons
42%
Find location
/directions
40%
Find promo
offers
43%
Find hours
35%
Browse
34. 35 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=187
Shoppers use mobile phones in-store
when shopping for household care
58%
Make price
comparisons
41%
Find location
/directions
36%
Browse
34%
Find promo
offers
32%
Find product
information
35. 36 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=99
Shoppers use mobile phones in-store
when shopping for pet products
58%Make price
comparisons
36. 37 P3Q200/P3Q300/P3Q400. Please check how you used your smartphone [in store]. N=137
Shoppers use mobile phones in-store
when shopping for baby products
62%
Make price
comparisons
42%
Browse
39%
Find location
/directions
37%
Find promo
offers
37%
Find hours