SlideShare a Scribd company logo
Jose A. Briones, Ph.D.
C-Level Advisors
Twitter: @Brioneja
AIPMM Webinar
March 28, 2014
Outline
 Many people hear about gamification and think that it
is not applicable to their work since they do not work
in the gaming industry.
 However, companies like Dropbox and other have
proven that gamification is applicable to any
industry, product or service.
 This session will discuss how to use gamification in
your company to generate ideas, improve product
design and increase sales.
 Recent examples of successful gamification
concepts will be shown.
www.Brioneja.com
Twitter: @Brioneja
What is Gamification?
 Gamification, or the use of game elements to
promote desired behaviors among customers and
employees, has been a popular business strategy
for decades.
 The always-on mobile age and integration with
social networks has vastly expanded opportunities
for gamification.
 Gamification is design that places the most
emphasis on human motivation in the process. In
essence, it is Human-Focused Design (as opposed
to “function-focused design”).
www.Brioneja.com
Twitter: @Brioneja
Market Size
 Market research firms MarketandMarkets
and M2, estimate the global market for
gamification apps and services in between
$400 & $500 million by the end of 2013.
 M2 Research projects the market to grow to
$2.8 billion by 2016.
 An assessment by Gartner estimates that more
than 70% of Global 2000 companies will use at
least one gamified application by 2014.
www.Brioneja.com
Twitter: @Brioneja
Market Trends
 IEEE Experts Predict Gaming Will Be
Integrated Into More than 85 Percent of
Daily Tasks by 2020
 Industries like healthcare, business and
education will be integrating gaming
elements into standard tasks and
activities, making us all gamers.
 People will accrue points for regular tasks
and each person’s point cache will
influence their position in society, and
compliment their monetary wealth.
www.Brioneja.com
Twitter: @Brioneja
Market Trends
 Gamification represents the intersection of
4 megatrends:
 The explosion of social media usage,
 The mobile revolution,
 The rise of big data
 The emergence of wearable computing.
 Marketers, enterprises & governments are
using gamification to achieve and expand
their goals.
www.Brioneja.com
Twitter: @Brioneja
History
 Foursquare is the most well-
known mobile gamification
 Early in its history, Foursquare
spurred user acquisition and
engagement with its focus on
competition and rewards.
 But Foursquare has drifted away
from this gamification dimension
 “The demise of superficial
gamification”
www.Brioneja.com
Twitter: @Brioneja
Gamification: SIMS
Dropbox
Dropbox History
 Dropbox was the first to perfect cloud storage for
consumers and reaped the benefits – user numbers
leapt from 5m in 2010 to 25m in 2011, reaching
100m last year and 175m today.
 Over $500 million in revenues
 96% of its customers use the service free
 $125/paid customer/yr.
 A 2012 US survey by Forrester Research found that
14% of online adults had used back-up or storage
services, with Dropbox the most popular claiming
more than 25% of the market, followed closely by
Apple’s iCloud.
 Claims a presence in more than 2 million businesses,
including 95 percent of the Fortune 500.
 Dropbox raised $250 million at a $4 billion valuation from
investors including Index Ventures, Sequoia, Greylock,
Benchmark, and Accel, among others
www.Brioneja.com
Twitter: @Brioneja
Storage Pricing
Dropbox Google Drive
GB $/month $/month
100 $ 9.99 $ 4.99
200 $ 19.99 $ 9.99
400 $ 19.99
500 $ 49.99
1 TB $ 49.99
Dropbox Gamification Approach
Dropbox Gamification
 Dropquest is a game
in which you have to
complete a series of
riddles, tasks and
puzzles, and if you
manage to do so, you
win a 1GB addition to
your Dropbox storage
space for life.
Box.net
Box.net Promotions
In mid-2012, Box raised $125 million from General Atlantic and
some of the company's previous backers, valuing Box at between
$1.2 to 1.5 billion
Yesware
 Yesware is another good example of growth through
gamification and word of mouth.
 It is a G-mail add on for customer management and
tracking. Grew to 100,000 users the first year via a
Freemium model that had a limited number of tracking
events for free users, but awarded you more if you invited
new users.
Gamification: CandyCrush
Candy Crush Social
Gamification
 Candy Crush Saga was the most lucrative iOS game
in the world in May, and the second most lucrative on
Android, according to analytics firm App Annie.
 It has helped King reach more than 70m daily active
players on Facebook and mobile devices across all
its games.
 Why are people playing (and paying) for Candy
Crush Saga, a game that looks to be an unoriginal
clone of many other games?
○ Candy Crush Android installs 50,000,000 - 100,000,000
○ Bejeweled Blitz Android installs: 1,000,000 - 5,000,000
 If social games had an Academy Awards, Candy
Crush Saga would deserve an Oscar for “Best Level
Design in a Freemium Game”
Social Inventory
 iTrackMine (Web, Mobile Web)
 Mine (iPhone, Web)
 Mine (Google plus/Android)
 Delicious (Web App for Mac)
Siemens Gamification Case
Study
 In March of 2011, the Siemens team
launched Plantville. This online game simulates the
experience of being a plant manager. Players are
challenged to maintain operation of their plant while
improving productivity, efficiency and facility health.
 23,000 engineering professionals have spent
approximately 14 minutes with the game every time
they visit the site.
 Build brand awareness
 Engage customers and prospects
 Help employees better understand the scope of the
organization
 Recruit future engineers (there is a dearth in the
manufacturing industry)
 Showcase thought leadership in sustainability and
productivity, as well as the breadth and depth of products
and services
www.Brioneja.com
Twitter: @Brioneja
CRM Adoption Case Study
 Users of Customer Relationship Management (CRM)
systems face an adoption and usage challenge.
 50% of all CRM implementations fail.
 Badgeville implemented a “Big Game Hunter”
program for Salesforce.com to increase usage and
engagement with the system.
 Sales people started out at “Chicken Hunters” and
worked their way up to bigger and bigger game
statuses, as they utilized more and more of the CRM
system’s features.
 For one customer, compliance increased over 40%.
www.Brioneja.com
Twitter: @Brioneja
www.Brioneja.com
Twitter: @Brioneja
Gamification Do’s and
Don’ts – Scot Harris
Don’t: Do:
• Throw badges and points at an
existing program and say its
“gamified”
• Gamification requires strategy,
thoughtful planning and really
knowing your player
• Isolate your player’s experience • Social is critical to gamification
success
• Assign the gamification task to
your B team
• Gamification is hard – it requires
smart, driven people to make it
work
• Give short shrift to the design • All elements (Mechanics,
Dynamics and Aesthetics) need
to come together for gamification
success
Mechanics-Dynamics-Aesthetics
(MDA) Framework
 Tool used to analyze games.
 It formalizes the consumption of games by
breaking them down into three
components:
 Mechanics: Base components of the game - its
rules, every basic action the player can take in
the game, the algorithms and data structures in
the game engine
 Dynamics: Run-time behavior of the mechanics
acting on player input and "cooperating" with
other mechanics
 Aesthetics: Emotional responses evoked in the
player - joy, frustration, fantasy, fellowship
www.Brioneja.com
Twitter: @Brioneja
Octalysis Framework – Yu Kai
Chou
 8 Core Drives of Gamification
Summary
 Consumers are no longer attracted by the novelty of
competing for virtual badges and intangible rewards.
 Gamified experiences must add real value to the user's
experience, or they will fail to take hold
 The right gamification tactics can be used to help with user
acquisition, engagement, behavior modification and
management, commerce and loyalty, and business
learning and innovation on the enterprise level.
 The key critical elements of any winning gaming strategy
include
 Intuitive design,
 Behavioral sensibility
 Balanced design
 Alignment with core business objectives.
 Social component
References
 Master Gamification: Customer
Engagement in 30 Days
 Scot Harris
 Kevin O’Gorman
www.Brioneja.com
Twitter: @Brioneja
Contact Information
 Jose A. Briones, Ph.D.
 Brioneja@SpyroTek.com
 www.Brioneja.com
 Twitter: @Brioneja
www.Brioneja.com
Twitter: @Brioneja

More Related Content

What's hot

Social Media: Join the Conversation
Social Media: Join the ConversationSocial Media: Join the Conversation
Social Media: Join the Conversation
Becca Taylor
 
RockYou at Girls in Tech Developer Forum
RockYou at Girls in Tech Developer ForumRockYou at Girls in Tech Developer Forum
RockYou at Girls in Tech Developer Forum
themix
 
Presentatie ncd the_third_wave
Presentatie ncd the_third_wavePresentatie ncd the_third_wave
Presentatie ncd the_third_wave
Tenfore Associates BV
 
Developing A Social Strategy Webinar
Developing A Social Strategy WebinarDeveloping A Social Strategy Webinar
Developing A Social Strategy Webinar
Charlene Li
 
Customer Impact
Customer ImpactCustomer Impact
Customer Impact
Nerea
 
Case Study: Google 2012
Case Study: Google 2012Case Study: Google 2012
Case Study: Google 2012
Teresa Rothaar
 
What's Next: Pulse Marketing
What's Next: Pulse MarketingWhat's Next: Pulse Marketing
What's Next: Pulse Marketing
Ogilvy Consulting
 
Mini Case Study on Google (Kotler, 14th Edition)
Mini Case Study on Google (Kotler, 14th Edition)Mini Case Study on Google (Kotler, 14th Edition)
Mini Case Study on Google (Kotler, 14th Edition)
Anmol Agrawal
 
Experience Design + The Digital Agency (Phizzpop version)
Experience Design + The Digital Agency (Phizzpop version)Experience Design + The Digital Agency (Phizzpop version)
Experience Design + The Digital Agency (Phizzpop version)
David Armano
 
The Perfect Storm
The Perfect StormThe Perfect Storm
The Perfect Storm
xiaoqunclever
 
Google how they manage innovation
Google   how they manage innovationGoogle   how they manage innovation
Google how they manage innovation
White & Partners
 
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Capgemini
 
Mobile Strategy 101
Mobile Strategy 101Mobile Strategy 101
Mobile Strategy 101
Rangga Wiseno
 
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
PTC
 
Google Business Model
Google Business ModelGoogle Business Model
Google Business Model
ericl368
 
Modern Architectures: Above the Platform, Beyond the App
Modern Architectures: Above the Platform, Beyond the AppModern Architectures: Above the Platform, Beyond the App
Modern Architectures: Above the Platform, Beyond the App
Dreamforce
 
Gallery of Great LinkedIn Sponsored Updates
Gallery of Great LinkedIn Sponsored UpdatesGallery of Great LinkedIn Sponsored Updates
Gallery of Great LinkedIn Sponsored Updates
LinkedIn
 
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)中文互联网数据研究资讯中心--199it
 
Business agility imperatives smarter solutions-transformation-icty 2011-1
Business agility imperatives smarter solutions-transformation-icty 2011-1Business agility imperatives smarter solutions-transformation-icty 2011-1
Business agility imperatives smarter solutions-transformation-icty 2011-1
zslmarketing
 
EMEA Marketing Trends
EMEA Marketing TrendsEMEA Marketing Trends
EMEA Marketing Trends
Luanne Tierney
 

What's hot (20)

Social Media: Join the Conversation
Social Media: Join the ConversationSocial Media: Join the Conversation
Social Media: Join the Conversation
 
RockYou at Girls in Tech Developer Forum
RockYou at Girls in Tech Developer ForumRockYou at Girls in Tech Developer Forum
RockYou at Girls in Tech Developer Forum
 
Presentatie ncd the_third_wave
Presentatie ncd the_third_wavePresentatie ncd the_third_wave
Presentatie ncd the_third_wave
 
Developing A Social Strategy Webinar
Developing A Social Strategy WebinarDeveloping A Social Strategy Webinar
Developing A Social Strategy Webinar
 
Customer Impact
Customer ImpactCustomer Impact
Customer Impact
 
Case Study: Google 2012
Case Study: Google 2012Case Study: Google 2012
Case Study: Google 2012
 
What's Next: Pulse Marketing
What's Next: Pulse MarketingWhat's Next: Pulse Marketing
What's Next: Pulse Marketing
 
Mini Case Study on Google (Kotler, 14th Edition)
Mini Case Study on Google (Kotler, 14th Edition)Mini Case Study on Google (Kotler, 14th Edition)
Mini Case Study on Google (Kotler, 14th Edition)
 
Experience Design + The Digital Agency (Phizzpop version)
Experience Design + The Digital Agency (Phizzpop version)Experience Design + The Digital Agency (Phizzpop version)
Experience Design + The Digital Agency (Phizzpop version)
 
The Perfect Storm
The Perfect StormThe Perfect Storm
The Perfect Storm
 
Google how they manage innovation
Google   how they manage innovationGoogle   how they manage innovation
Google how they manage innovation
 
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
Digital Leadership Interview : Michael A Osborne, Associate professor at the ...
 
Mobile Strategy 101
Mobile Strategy 101Mobile Strategy 101
Mobile Strategy 101
 
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
PTC Announces FlexPLM Application for Collaborative and Inspired Retail Produ...
 
Google Business Model
Google Business ModelGoogle Business Model
Google Business Model
 
Modern Architectures: Above the Platform, Beyond the App
Modern Architectures: Above the Platform, Beyond the AppModern Architectures: Above the Platform, Beyond the App
Modern Architectures: Above the Platform, Beyond the App
 
Gallery of Great LinkedIn Sponsored Updates
Gallery of Great LinkedIn Sponsored UpdatesGallery of Great LinkedIn Sponsored Updates
Gallery of Great LinkedIn Sponsored Updates
 
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)
麦格理证券研究:2011年4月中国互联网流量监测观察报告(下载)
 
Business agility imperatives smarter solutions-transformation-icty 2011-1
Business agility imperatives smarter solutions-transformation-icty 2011-1Business agility imperatives smarter solutions-transformation-icty 2011-1
Business agility imperatives smarter solutions-transformation-icty 2011-1
 
EMEA Marketing Trends
EMEA Marketing TrendsEMEA Marketing Trends
EMEA Marketing Trends
 

Viewers also liked

Simple Design Solutions to Improve Lives Around the World - Images Only Version
Simple Design Solutions to Improve Lives Around the World - Images Only VersionSimple Design Solutions to Improve Lives Around the World - Images Only Version
Simple Design Solutions to Improve Lives Around the World - Images Only Version
Jose Briones
 
Using Value-Based Innovation for New Product Introductions
Using Value-Based Innovation for New Product IntroductionsUsing Value-Based Innovation for New Product Introductions
Using Value-Based Innovation for New Product Introductions
Jose Briones
 
Gamification: Breaking videogames, reconstructing reality
Gamification: Breaking videogames, reconstructing realityGamification: Breaking videogames, reconstructing reality
Gamification: Breaking videogames, reconstructing reality
Luis de-Marcos Ortega
 
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
Mark Rittman
 
Executing an Open Innovation Model.
Executing an Open Innovation Model. Executing an Open Innovation Model.
Executing an Open Innovation Model.
Jose Briones
 
Idea management systems for innovation
Idea management systems for innovationIdea management systems for innovation
Idea management systems for innovation
Michela Beretta
 
Innovation: The Intersection of Invention and Value. Jose A. Briones, Ph.D.
Innovation: The Intersection of Invention and Value.  Jose A. Briones, Ph.D.Innovation: The Intersection of Invention and Value.  Jose A. Briones, Ph.D.
Innovation: The Intersection of Invention and Value. Jose A. Briones, Ph.D.
Jose Briones
 
Why the Way You Collect the Voice of the Customer Matters
Why the Way You Collect the Voice of the Customer MattersWhy the Way You Collect the Voice of the Customer Matters
Why the Way You Collect the Voice of the Customer Matters
Jose Briones
 
Working in the Cloud: An Overview
Working in the Cloud: An OverviewWorking in the Cloud: An Overview
Working in the Cloud: An Overview
Jose Briones
 
Customer 360
Customer 360Customer 360
Customer 360
Dave Birckhead
 
Big data and Analytics
Big data and AnalyticsBig data and Analytics
Big data and Analytics
Kevin Magee
 
Collaborative Conversations: Using social media in product management
Collaborative Conversations: Using social media in product managementCollaborative Conversations: Using social media in product management
Collaborative Conversations: Using social media in product management
Brainmates Pty Limited
 
Organising the Data Lake - Information Management in a Big Data World
Organising the Data Lake - Information Management in a Big Data WorldOrganising the Data Lake - Information Management in a Big Data World
Organising the Data Lake - Information Management in a Big Data World
DataWorks Summit/Hadoop Summit
 
Using Big Data to Drive Customer 360
Using Big Data to Drive Customer 360Using Big Data to Drive Customer 360
Using Big Data to Drive Customer 360
Cloudera, Inc.
 
How to launch a customer loyalty program that boosts your bottom line
How to launch a customer loyalty program that boosts your bottom lineHow to launch a customer loyalty program that boosts your bottom line
How to launch a customer loyalty program that boosts your bottom line
Darren DeMatas, MBA
 
What is Product Management?
What is Product Management?What is Product Management?
What is Product Management?
Brainmates Pty Limited
 

Viewers also liked (16)

Simple Design Solutions to Improve Lives Around the World - Images Only Version
Simple Design Solutions to Improve Lives Around the World - Images Only VersionSimple Design Solutions to Improve Lives Around the World - Images Only Version
Simple Design Solutions to Improve Lives Around the World - Images Only Version
 
Using Value-Based Innovation for New Product Introductions
Using Value-Based Innovation for New Product IntroductionsUsing Value-Based Innovation for New Product Introductions
Using Value-Based Innovation for New Product Introductions
 
Gamification: Breaking videogames, reconstructing reality
Gamification: Breaking videogames, reconstructing realityGamification: Breaking videogames, reconstructing reality
Gamification: Breaking videogames, reconstructing reality
 
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
Adding a Data Reservoir to your Oracle Data Warehouse for Customer 360-Degree...
 
Executing an Open Innovation Model.
Executing an Open Innovation Model. Executing an Open Innovation Model.
Executing an Open Innovation Model.
 
Idea management systems for innovation
Idea management systems for innovationIdea management systems for innovation
Idea management systems for innovation
 
Innovation: The Intersection of Invention and Value. Jose A. Briones, Ph.D.
Innovation: The Intersection of Invention and Value.  Jose A. Briones, Ph.D.Innovation: The Intersection of Invention and Value.  Jose A. Briones, Ph.D.
Innovation: The Intersection of Invention and Value. Jose A. Briones, Ph.D.
 
Why the Way You Collect the Voice of the Customer Matters
Why the Way You Collect the Voice of the Customer MattersWhy the Way You Collect the Voice of the Customer Matters
Why the Way You Collect the Voice of the Customer Matters
 
Working in the Cloud: An Overview
Working in the Cloud: An OverviewWorking in the Cloud: An Overview
Working in the Cloud: An Overview
 
Customer 360
Customer 360Customer 360
Customer 360
 
Big data and Analytics
Big data and AnalyticsBig data and Analytics
Big data and Analytics
 
Collaborative Conversations: Using social media in product management
Collaborative Conversations: Using social media in product managementCollaborative Conversations: Using social media in product management
Collaborative Conversations: Using social media in product management
 
Organising the Data Lake - Information Management in a Big Data World
Organising the Data Lake - Information Management in a Big Data WorldOrganising the Data Lake - Information Management in a Big Data World
Organising the Data Lake - Information Management in a Big Data World
 
Using Big Data to Drive Customer 360
Using Big Data to Drive Customer 360Using Big Data to Drive Customer 360
Using Big Data to Drive Customer 360
 
How to launch a customer loyalty program that boosts your bottom line
How to launch a customer loyalty program that boosts your bottom lineHow to launch a customer loyalty program that boosts your bottom line
How to launch a customer loyalty program that boosts your bottom line
 
What is Product Management?
What is Product Management?What is Product Management?
What is Product Management?
 

Similar to How Gamification Can Help You Generate Ideas, Improve Product Design and Increase Sales

Improve Product Design and Increase Sales Through Gamification
Improve Product Design and Increase Sales Through GamificationImprove Product Design and Increase Sales Through Gamification
Improve Product Design and Increase Sales Through Gamification
AIPMM Administration
 
Gamification of User Engagement Process
Gamification of User Engagement ProcessGamification of User Engagement Process
Gamification of User Engagement Process
Touseef Ikram
 
Gamification: A New Way of Marketing
Gamification:  A New Way of Marketing Gamification:  A New Way of Marketing
Gamification: A New Way of Marketing Matmi
 
Gamification Intro for Content Strategy
Gamification Intro for Content StrategyGamification Intro for Content Strategy
Gamification Intro for Content Strategy
Corinne Schmid, MBA, ECMm
 
Whitepaper - Understanding Gamification
Whitepaper - Understanding GamificationWhitepaper - Understanding Gamification
Whitepaper - Understanding Gamification
BRIDGEi2i Analytics Solutions
 
Funifier human_focused_funification_2018
Funifier human_focused_funification_2018 Funifier human_focused_funification_2018
Funifier human_focused_funification_2018
Ercan Altuğ YILMAZ
 
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
Digital Affairs
 
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
Impulse Digital
 
Gamification – Stefano Besana
Gamification – Stefano BesanaGamification – Stefano Besana
Gamification – Stefano BesanaYoung Digital Lab
 
Human Focused Gamification - A Funifier Whitepaper
Human Focused Gamification - A Funifier WhitepaperHuman Focused Gamification - A Funifier Whitepaper
Human Focused Gamification - A Funifier Whitepaper
Angelo Embuldeniya
 
Gamification - Are you a player in the brand engagement game?
Gamification - Are you a player in the brand engagement game?Gamification - Are you a player in the brand engagement game?
Gamification - Are you a player in the brand engagement game?
Jean-Pierre Lacroix, R.G.D.
 
Stefano Besana YDL - 9 maggio 2012 - Gamification
Stefano Besana  YDL - 9 maggio 2012 - GamificationStefano Besana  YDL - 9 maggio 2012 - Gamification
Stefano Besana YDL - 9 maggio 2012 - GamificationStefano Besana
 
Gamification and-game design-lowres-upload
Gamification and-game design-lowres-uploadGamification and-game design-lowres-upload
Gamification and-game design-lowres-uploadIdeasriot
 
Gamification 101: Learn the Basics of Gamification Strategy
Gamification 101: Learn the Basics of Gamification StrategyGamification 101: Learn the Basics of Gamification Strategy
Gamification 101: Learn the Basics of Gamification Strategy
TechnologyAdvice
 
The Game of Gamification
The Game of GamificationThe Game of Gamification
The Game of Gamification
Signal
 
Gamification and-game design-shared
Gamification and-game design-sharedGamification and-game design-shared
Gamification and-game design-shared
Ideasriot
 
Social Business Transformation through Gamification
Social Business Transformation through GamificationSocial Business Transformation through Gamification
Social Business Transformation through Gamification
IJMIT JOURNAL
 
Enterprise gamification
Enterprise gamificationEnterprise gamification
Enterprise gamification
Ahmed Hossam
 
Can business win with Gamification?
Can business win with Gamification?Can business win with Gamification?
Can business win with Gamification?
Pomegranate Media
 
Gamification 2
Gamification 2Gamification 2
Gamification 2
KarnavPopat
 

Similar to How Gamification Can Help You Generate Ideas, Improve Product Design and Increase Sales (20)

Improve Product Design and Increase Sales Through Gamification
Improve Product Design and Increase Sales Through GamificationImprove Product Design and Increase Sales Through Gamification
Improve Product Design and Increase Sales Through Gamification
 
Gamification of User Engagement Process
Gamification of User Engagement ProcessGamification of User Engagement Process
Gamification of User Engagement Process
 
Gamification: A New Way of Marketing
Gamification:  A New Way of Marketing Gamification:  A New Way of Marketing
Gamification: A New Way of Marketing
 
Gamification Intro for Content Strategy
Gamification Intro for Content StrategyGamification Intro for Content Strategy
Gamification Intro for Content Strategy
 
Whitepaper - Understanding Gamification
Whitepaper - Understanding GamificationWhitepaper - Understanding Gamification
Whitepaper - Understanding Gamification
 
Funifier human_focused_funification_2018
Funifier human_focused_funification_2018 Funifier human_focused_funification_2018
Funifier human_focused_funification_2018
 
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
Just a little gimmick? Gamification 2014 - core mechanics, fields of applicat...
 
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
7 Next-Gen Digital Marketing Trends For 2023 Company.pdf
 
Gamification – Stefano Besana
Gamification – Stefano BesanaGamification – Stefano Besana
Gamification – Stefano Besana
 
Human Focused Gamification - A Funifier Whitepaper
Human Focused Gamification - A Funifier WhitepaperHuman Focused Gamification - A Funifier Whitepaper
Human Focused Gamification - A Funifier Whitepaper
 
Gamification - Are you a player in the brand engagement game?
Gamification - Are you a player in the brand engagement game?Gamification - Are you a player in the brand engagement game?
Gamification - Are you a player in the brand engagement game?
 
Stefano Besana YDL - 9 maggio 2012 - Gamification
Stefano Besana  YDL - 9 maggio 2012 - GamificationStefano Besana  YDL - 9 maggio 2012 - Gamification
Stefano Besana YDL - 9 maggio 2012 - Gamification
 
Gamification and-game design-lowres-upload
Gamification and-game design-lowres-uploadGamification and-game design-lowres-upload
Gamification and-game design-lowres-upload
 
Gamification 101: Learn the Basics of Gamification Strategy
Gamification 101: Learn the Basics of Gamification StrategyGamification 101: Learn the Basics of Gamification Strategy
Gamification 101: Learn the Basics of Gamification Strategy
 
The Game of Gamification
The Game of GamificationThe Game of Gamification
The Game of Gamification
 
Gamification and-game design-shared
Gamification and-game design-sharedGamification and-game design-shared
Gamification and-game design-shared
 
Social Business Transformation through Gamification
Social Business Transformation through GamificationSocial Business Transformation through Gamification
Social Business Transformation through Gamification
 
Enterprise gamification
Enterprise gamificationEnterprise gamification
Enterprise gamification
 
Can business win with Gamification?
Can business win with Gamification?Can business win with Gamification?
Can business win with Gamification?
 
Gamification 2
Gamification 2Gamification 2
Gamification 2
 

More from Jose Briones

SPOTS Tracking Systems Investor Presentation 2012.pptx
SPOTS Tracking Systems Investor Presentation 2012.pptxSPOTS Tracking Systems Investor Presentation 2012.pptx
SPOTS Tracking Systems Investor Presentation 2012.pptx
Jose Briones
 
Business Process Management and Flexible Workflow.pptx
Business Process Management and Flexible Workflow.pptxBusiness Process Management and Flexible Workflow.pptx
Business Process Management and Flexible Workflow.pptx
Jose Briones
 
What is the value of your Data v3.0.pptx
What is the value of your Data v3.0.pptxWhat is the value of your Data v3.0.pptx
What is the value of your Data v3.0.pptx
Jose Briones
 
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
Jose Briones
 
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
Jose Briones
 
What is the Benefit of an Open Innovation Process?
What is the Benefit of an Open Innovation Process?What is the Benefit of an Open Innovation Process?
What is the Benefit of an Open Innovation Process?
Jose Briones
 
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
Jose Briones
 
Brioneja Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
Brioneja   Probabilistic Decision Analysis For Elastomeric Components Sep 16,...Brioneja   Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
Brioneja Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
Jose Briones
 
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
Jose Briones
 
A New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
A New Framework for Disruptive Innovation Management - Dr. Jose a. BrionesA New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
A New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
Jose Briones
 
The Use of Discovery Driven Planning to Manage High Uncertainty Projects
The Use of Discovery Driven Planning to Manage High Uncertainty ProjectsThe Use of Discovery Driven Planning to Manage High Uncertainty Projects
The Use of Discovery Driven Planning to Manage High Uncertainty Projects
Jose Briones
 
Social Media And Democracy In Mexico
Social Media And Democracy In MexicoSocial Media And Democracy In Mexico
Social Media And Democracy In Mexico
Jose Briones
 
Value in Use Analysis for New Product Introductions
Value in Use Analysis for New Product IntroductionsValue in Use Analysis for New Product Introductions
Value in Use Analysis for New Product Introductions
Jose Briones
 

More from Jose Briones (13)

SPOTS Tracking Systems Investor Presentation 2012.pptx
SPOTS Tracking Systems Investor Presentation 2012.pptxSPOTS Tracking Systems Investor Presentation 2012.pptx
SPOTS Tracking Systems Investor Presentation 2012.pptx
 
Business Process Management and Flexible Workflow.pptx
Business Process Management and Flexible Workflow.pptxBusiness Process Management and Flexible Workflow.pptx
Business Process Management and Flexible Workflow.pptx
 
What is the value of your Data v3.0.pptx
What is the value of your Data v3.0.pptxWhat is the value of your Data v3.0.pptx
What is the value of your Data v3.0.pptx
 
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
Jose A. Briones Tweets Archive 3-29-2009 to 2-19-2013
 
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
The Market for Open Innovation Platforms: Deciding If and Where to Invest - J...
 
What is the Benefit of an Open Innovation Process?
What is the Benefit of an Open Innovation Process?What is the Benefit of an Open Innovation Process?
What is the Benefit of an Open Innovation Process?
 
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
Quantifying and Forecasting Uncertainty in Innovation Project Management - Dr...
 
Brioneja Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
Brioneja   Probabilistic Decision Analysis For Elastomeric Components Sep 16,...Brioneja   Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
Brioneja Probabilistic Decision Analysis For Elastomeric Components Sep 16,...
 
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
Brioneja - Tweet coverage of 2nd Annual Open Innovation Summit, Chicago, Il a...
 
A New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
A New Framework for Disruptive Innovation Management - Dr. Jose a. BrionesA New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
A New Framework for Disruptive Innovation Management - Dr. Jose a. Briones
 
The Use of Discovery Driven Planning to Manage High Uncertainty Projects
The Use of Discovery Driven Planning to Manage High Uncertainty ProjectsThe Use of Discovery Driven Planning to Manage High Uncertainty Projects
The Use of Discovery Driven Planning to Manage High Uncertainty Projects
 
Social Media And Democracy In Mexico
Social Media And Democracy In MexicoSocial Media And Democracy In Mexico
Social Media And Democracy In Mexico
 
Value in Use Analysis for New Product Introductions
Value in Use Analysis for New Product IntroductionsValue in Use Analysis for New Product Introductions
Value in Use Analysis for New Product Introductions
 

Recently uploaded

20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
my Pandit
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
DerekIwanaka1
 
Filing Your Delaware Franchise Tax A Detailed Guide
Filing Your Delaware Franchise Tax A Detailed GuideFiling Your Delaware Franchise Tax A Detailed Guide
Filing Your Delaware Franchise Tax A Detailed Guide
YourLegal Accounting
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop.com LTD
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Jos Voskuil
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
HumanResourceDimensi1
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
PaulBryant58
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
awaisafdar
 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
Erika906060
 

Recently uploaded (20)

20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
 
BeMetals Presentation_May_22_2024 .pdf
BeMetals Presentation_May_22_2024   .pdfBeMetals Presentation_May_22_2024   .pdf
BeMetals Presentation_May_22_2024 .pdf
 
Filing Your Delaware Franchise Tax A Detailed Guide
Filing Your Delaware Franchise Tax A Detailed GuideFiling Your Delaware Franchise Tax A Detailed Guide
Filing Your Delaware Franchise Tax A Detailed Guide
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 
PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024PriyoShop Celebration Pohela Falgun Mar 20, 2024
PriyoShop Celebration Pohela Falgun Mar 20, 2024
 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
 
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdfDigital Transformation in PLM - WHAT and HOW - for distribution.pdf
Digital Transformation in PLM - WHAT and HOW - for distribution.pdf
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
 

How Gamification Can Help You Generate Ideas, Improve Product Design and Increase Sales

  • 1. Jose A. Briones, Ph.D. C-Level Advisors Twitter: @Brioneja AIPMM Webinar March 28, 2014
  • 2. Outline  Many people hear about gamification and think that it is not applicable to their work since they do not work in the gaming industry.  However, companies like Dropbox and other have proven that gamification is applicable to any industry, product or service.  This session will discuss how to use gamification in your company to generate ideas, improve product design and increase sales.  Recent examples of successful gamification concepts will be shown. www.Brioneja.com Twitter: @Brioneja
  • 3. What is Gamification?  Gamification, or the use of game elements to promote desired behaviors among customers and employees, has been a popular business strategy for decades.  The always-on mobile age and integration with social networks has vastly expanded opportunities for gamification.  Gamification is design that places the most emphasis on human motivation in the process. In essence, it is Human-Focused Design (as opposed to “function-focused design”). www.Brioneja.com Twitter: @Brioneja
  • 4. Market Size  Market research firms MarketandMarkets and M2, estimate the global market for gamification apps and services in between $400 & $500 million by the end of 2013.  M2 Research projects the market to grow to $2.8 billion by 2016.  An assessment by Gartner estimates that more than 70% of Global 2000 companies will use at least one gamified application by 2014. www.Brioneja.com Twitter: @Brioneja
  • 5. Market Trends  IEEE Experts Predict Gaming Will Be Integrated Into More than 85 Percent of Daily Tasks by 2020  Industries like healthcare, business and education will be integrating gaming elements into standard tasks and activities, making us all gamers.  People will accrue points for regular tasks and each person’s point cache will influence their position in society, and compliment their monetary wealth. www.Brioneja.com Twitter: @Brioneja
  • 6. Market Trends  Gamification represents the intersection of 4 megatrends:  The explosion of social media usage,  The mobile revolution,  The rise of big data  The emergence of wearable computing.  Marketers, enterprises & governments are using gamification to achieve and expand their goals. www.Brioneja.com Twitter: @Brioneja
  • 7. History  Foursquare is the most well- known mobile gamification  Early in its history, Foursquare spurred user acquisition and engagement with its focus on competition and rewards.  But Foursquare has drifted away from this gamification dimension  “The demise of superficial gamification” www.Brioneja.com Twitter: @Brioneja
  • 10. Dropbox History  Dropbox was the first to perfect cloud storage for consumers and reaped the benefits – user numbers leapt from 5m in 2010 to 25m in 2011, reaching 100m last year and 175m today.  Over $500 million in revenues  96% of its customers use the service free  $125/paid customer/yr.  A 2012 US survey by Forrester Research found that 14% of online adults had used back-up or storage services, with Dropbox the most popular claiming more than 25% of the market, followed closely by Apple’s iCloud.  Claims a presence in more than 2 million businesses, including 95 percent of the Fortune 500.  Dropbox raised $250 million at a $4 billion valuation from investors including Index Ventures, Sequoia, Greylock, Benchmark, and Accel, among others www.Brioneja.com Twitter: @Brioneja
  • 11. Storage Pricing Dropbox Google Drive GB $/month $/month 100 $ 9.99 $ 4.99 200 $ 19.99 $ 9.99 400 $ 19.99 500 $ 49.99 1 TB $ 49.99
  • 13.
  • 14. Dropbox Gamification  Dropquest is a game in which you have to complete a series of riddles, tasks and puzzles, and if you manage to do so, you win a 1GB addition to your Dropbox storage space for life.
  • 16. Box.net Promotions In mid-2012, Box raised $125 million from General Atlantic and some of the company's previous backers, valuing Box at between $1.2 to 1.5 billion
  • 17. Yesware  Yesware is another good example of growth through gamification and word of mouth.  It is a G-mail add on for customer management and tracking. Grew to 100,000 users the first year via a Freemium model that had a limited number of tracking events for free users, but awarded you more if you invited new users.
  • 19. Candy Crush Social Gamification  Candy Crush Saga was the most lucrative iOS game in the world in May, and the second most lucrative on Android, according to analytics firm App Annie.  It has helped King reach more than 70m daily active players on Facebook and mobile devices across all its games.  Why are people playing (and paying) for Candy Crush Saga, a game that looks to be an unoriginal clone of many other games? ○ Candy Crush Android installs 50,000,000 - 100,000,000 ○ Bejeweled Blitz Android installs: 1,000,000 - 5,000,000  If social games had an Academy Awards, Candy Crush Saga would deserve an Oscar for “Best Level Design in a Freemium Game”
  • 20. Social Inventory  iTrackMine (Web, Mobile Web)  Mine (iPhone, Web)  Mine (Google plus/Android)  Delicious (Web App for Mac)
  • 21. Siemens Gamification Case Study  In March of 2011, the Siemens team launched Plantville. This online game simulates the experience of being a plant manager. Players are challenged to maintain operation of their plant while improving productivity, efficiency and facility health.  23,000 engineering professionals have spent approximately 14 minutes with the game every time they visit the site.  Build brand awareness  Engage customers and prospects  Help employees better understand the scope of the organization  Recruit future engineers (there is a dearth in the manufacturing industry)  Showcase thought leadership in sustainability and productivity, as well as the breadth and depth of products and services www.Brioneja.com Twitter: @Brioneja
  • 22. CRM Adoption Case Study  Users of Customer Relationship Management (CRM) systems face an adoption and usage challenge.  50% of all CRM implementations fail.  Badgeville implemented a “Big Game Hunter” program for Salesforce.com to increase usage and engagement with the system.  Sales people started out at “Chicken Hunters” and worked their way up to bigger and bigger game statuses, as they utilized more and more of the CRM system’s features.  For one customer, compliance increased over 40%. www.Brioneja.com Twitter: @Brioneja
  • 23. www.Brioneja.com Twitter: @Brioneja Gamification Do’s and Don’ts – Scot Harris Don’t: Do: • Throw badges and points at an existing program and say its “gamified” • Gamification requires strategy, thoughtful planning and really knowing your player • Isolate your player’s experience • Social is critical to gamification success • Assign the gamification task to your B team • Gamification is hard – it requires smart, driven people to make it work • Give short shrift to the design • All elements (Mechanics, Dynamics and Aesthetics) need to come together for gamification success
  • 24. Mechanics-Dynamics-Aesthetics (MDA) Framework  Tool used to analyze games.  It formalizes the consumption of games by breaking them down into three components:  Mechanics: Base components of the game - its rules, every basic action the player can take in the game, the algorithms and data structures in the game engine  Dynamics: Run-time behavior of the mechanics acting on player input and "cooperating" with other mechanics  Aesthetics: Emotional responses evoked in the player - joy, frustration, fantasy, fellowship www.Brioneja.com Twitter: @Brioneja
  • 25. Octalysis Framework – Yu Kai Chou  8 Core Drives of Gamification
  • 26. Summary  Consumers are no longer attracted by the novelty of competing for virtual badges and intangible rewards.  Gamified experiences must add real value to the user's experience, or they will fail to take hold  The right gamification tactics can be used to help with user acquisition, engagement, behavior modification and management, commerce and loyalty, and business learning and innovation on the enterprise level.  The key critical elements of any winning gaming strategy include  Intuitive design,  Behavioral sensibility  Balanced design  Alignment with core business objectives.  Social component
  • 27. References  Master Gamification: Customer Engagement in 30 Days  Scot Harris  Kevin O’Gorman www.Brioneja.com Twitter: @Brioneja
  • 28. Contact Information  Jose A. Briones, Ph.D.  Brioneja@SpyroTek.com  www.Brioneja.com  Twitter: @Brioneja www.Brioneja.com Twitter: @Brioneja