The document discusses the types of catering services, legal considerations for starting a catering business, and procedures for obtaining permits. It covers three main types of catering: on-premise catering which occurs on the venue's premises; off-premise catering which involves food production off-site; and accommodation services which provide lodging. Legal matters that must be addressed include zoning, licensing, and insurance. The process for securing permits involves obtaining clearance from the barangay and various city departments related to building, health, fire safety, and the environment before the business license is issued.
This document discusses different styles of catering operations, including restaurants, hotels, catering halls, independent caterers, and private clubs. It covers key aspects of catering operations like customer profiles, facilities, cuisine/menus, on-site and off-site catering options. Some of the main points made are that customer profiles, available facilities, and location are major factors that influence the catering market for different operation types. It also discusses considerations like menu duplication and take-out services.
The document provides an overview of the hotel industry and food & beverage service industry. It discusses the definition and origin of the hotel industry, noting that the earliest inns provided food, drink, and shelter. It then covers the growth and development of the modern hotel industry. The document also outlines the various departments in a hotel and their functions, including front office, food & beverage, housekeeping, kitchen, and administrative departments. Finally, it provides a brief introduction to the food & beverage service industry, describing its goal of satisfying customer needs through various service methods depending on establishment type and other factors.
This document discusses the catering industry and different types of catering establishments. It begins by defining catering as the food service industry that provides meals away from home, including restaurants, cafeterias, and catering operations. It then describes the main segments of the catering industry as commercial, non-commercial, and military. The key types of catering establishments mentioned include restaurants, transport catering like airline, railway, ship, and surface catering, outdoor catering, retail store catering, club catering, welfare catering, industrial catering, and leisure-linked catering. The document also distinguishes between on-premise and off-premise catering.
This document provides an overview of food and beverage service for a hospitality training program. It includes definitions of hotels and the origin of the hotel industry. It describes the key departments in a hotel and their functions, including front office, food and beverage service, housekeeping, food production, and maintenance. It also briefly outlines administrative departments like accounting, human resources, and marketing. The document serves as a study guide and reference for the hospitality training program.
- Ancient Egyptian tombs were filled with food and depicted scenes of food preparation and dining customs according to social hierarchy. Greeks focused on food consumption rather than nutrition and dined lying down. Romans hosted extravagant banquets to impress guests with fine food, decor, and entertainment.
- Through the Middle Ages, guilds controlled food production but an innkeeper challenged rules by offering choices to customers. The French Revolution abolished guilds. Modern catering involves both on-site and off-site food service for corporate events, weddings, and other private functions. Trends include interactive stations and global, seasonal, and vegetarian/vegan options.
1) Food and beverage functions are an important part of most meetings and generate significant revenue for hotels. Meeting planners consider food quality very important in choosing facilities.
2) Hotels are moving toward more customized and restaurant-quality dining experiences at banquets, including choice menus, action stations, and upscale presentation. There is also a trend toward healthier, locally-sourced options.
3) Food and beverage has high profit margins of 35-40% and often generates more revenue than hotel restaurants. However, it requires strict controls over guarantees, attendance numbers, and beverage inventory.
This document defines and describes banquets. It begins by stating that a banquet is a large meal or feast that usually serves a purpose such as a celebration or event. It then lists different types of banqueting occasions such as weddings, conferences, and social functions. The document continues by explaining that banquets are usually part of hotels but some facilities are dedicated conference/banquet centers. It provides details on banquet facilities and operations, including the roles of banquet managers and staff. It concludes by outlining the banquet sales and booking procedures.
The document discusses the types of catering services, legal considerations for starting a catering business, and procedures for obtaining permits. It covers three main types of catering: on-premise catering which occurs on the venue's premises; off-premise catering which involves food production off-site; and accommodation services which provide lodging. Legal matters that must be addressed include zoning, licensing, and insurance. The process for securing permits involves obtaining clearance from the barangay and various city departments related to building, health, fire safety, and the environment before the business license is issued.
This document discusses different styles of catering operations, including restaurants, hotels, catering halls, independent caterers, and private clubs. It covers key aspects of catering operations like customer profiles, facilities, cuisine/menus, on-site and off-site catering options. Some of the main points made are that customer profiles, available facilities, and location are major factors that influence the catering market for different operation types. It also discusses considerations like menu duplication and take-out services.
The document provides an overview of the hotel industry and food & beverage service industry. It discusses the definition and origin of the hotel industry, noting that the earliest inns provided food, drink, and shelter. It then covers the growth and development of the modern hotel industry. The document also outlines the various departments in a hotel and their functions, including front office, food & beverage, housekeeping, kitchen, and administrative departments. Finally, it provides a brief introduction to the food & beverage service industry, describing its goal of satisfying customer needs through various service methods depending on establishment type and other factors.
This document discusses the catering industry and different types of catering establishments. It begins by defining catering as the food service industry that provides meals away from home, including restaurants, cafeterias, and catering operations. It then describes the main segments of the catering industry as commercial, non-commercial, and military. The key types of catering establishments mentioned include restaurants, transport catering like airline, railway, ship, and surface catering, outdoor catering, retail store catering, club catering, welfare catering, industrial catering, and leisure-linked catering. The document also distinguishes between on-premise and off-premise catering.
This document provides an overview of food and beverage service for a hospitality training program. It includes definitions of hotels and the origin of the hotel industry. It describes the key departments in a hotel and their functions, including front office, food and beverage service, housekeeping, food production, and maintenance. It also briefly outlines administrative departments like accounting, human resources, and marketing. The document serves as a study guide and reference for the hospitality training program.
- Ancient Egyptian tombs were filled with food and depicted scenes of food preparation and dining customs according to social hierarchy. Greeks focused on food consumption rather than nutrition and dined lying down. Romans hosted extravagant banquets to impress guests with fine food, decor, and entertainment.
- Through the Middle Ages, guilds controlled food production but an innkeeper challenged rules by offering choices to customers. The French Revolution abolished guilds. Modern catering involves both on-site and off-site food service for corporate events, weddings, and other private functions. Trends include interactive stations and global, seasonal, and vegetarian/vegan options.
1) Food and beverage functions are an important part of most meetings and generate significant revenue for hotels. Meeting planners consider food quality very important in choosing facilities.
2) Hotels are moving toward more customized and restaurant-quality dining experiences at banquets, including choice menus, action stations, and upscale presentation. There is also a trend toward healthier, locally-sourced options.
3) Food and beverage has high profit margins of 35-40% and often generates more revenue than hotel restaurants. However, it requires strict controls over guarantees, attendance numbers, and beverage inventory.
This document defines and describes banquets. It begins by stating that a banquet is a large meal or feast that usually serves a purpose such as a celebration or event. It then lists different types of banqueting occasions such as weddings, conferences, and social functions. The document continues by explaining that banquets are usually part of hotels but some facilities are dedicated conference/banquet centers. It provides details on banquet facilities and operations, including the roles of banquet managers and staff. It concludes by outlining the banquet sales and booking procedures.
My ability to coordinate efforts of all departments within a hotel, in order to ensure total customer satisfaction, has become the major secret of my success throughout my career. I possess strong leadership qualities to supervise the staff in a manner befitting the hotel’s outlook and image, Moreover, I have extensive knowledge of providing above par guest services by anticipating their needs and striving to fulfill them immediately. I am also proficient in managing the concerns of angry guests by ensuring that they never leave the hotel premises dissatisfied
Fortel Hotel owns and manages a hotel near Egmore Railway Station in Chennai, India. They have experience constructing and managing hotels in Chennai and Tamil Nadu. Fortel Hotel is proposing to manage the clubhouse and cafe at Commanders Court, a residential complex owned by DLF. They will provide Indian, Chinese, and continental cuisine for breakfast, lunch, dinner and snacks. Fortel Hotel is located nearby so they can utilize their centralized kitchen to provide a wide range of cuisines for the clubhouse. They are offering a monthly rental of Rs. 25,000 for six months to operate the cafe and convenience shop, and are ready to launch operations on April 1st, 2015.
Hospitality industry is one of the fastest growing industries in present time. Here is a report that explains about the food and beverage operations management in Hospitality industry.
Francois Giussani is a certified Swiss chef with over 25 years of experience in hospitality. He has worked in roles such as Executive Chef, Food Services Director, and General Manager across Europe, Asia, the Middle East, and Latin America. Currently, he is a Chef Trainer at the International Centre for Culinary Arts in Dubai. He has a strong track record of improving operations through lean management practices and cost reductions.
This chapter discusses food and beverage operations in hotels. It covers the organization and responsibilities of various departments like the kitchen, restaurants, bars, catering, room service and more. Trends in the industry include using branded restaurants instead of hotel-run outlets and making menus more casual and standardized. The chapter provides organizational charts and describes the roles of positions like the executive chef, bar manager, catering director and others in ensuring efficient and profitable food and beverage services.
Dinesh Ramesh Kandalkar is seeking a responsible position utilizing his education and 15 years of experience in food and beverage management. He has managed food and beverage operations for various companies in India and abroad, including as manager for Dish Hospitality Services and food and beverage supervisor on Cunard cruise ships. Kandalkar holds qualifications in food hygiene and completed an apprenticeship in food and beverage service.
I am currently pursuing as a Restaurant Manager at The Choix par Pierre Gagnaire, Intercontinental Hotel, after the successful completion as assistant manager at the Reflets par Pierre Gagnaire in Dubai Festival City, Dubai. While being the member of a pre-opening team, I have been actively involved in all major operational and financial aspects like Staffing, Payroll, Training, Forecasting and Budget, setting the Standard Operation Procedures, Supervising and correcting the duties and tasks of the assigned work place and colleagues. I am now looking forward to continue and utilize the essentials of detailing the standards and maintaining the consistency of quality of our product and service which enables me to gain more job exposure and work towards the companies set targets and my career goals within the hospitality industry.
Furthermore, 11 years of fine restaurant and hotel experience especially 8 years with a 3 Michelin star Chef in a French fine dining have raised the bar of my food and beverage knowledge, leadership and showman ship skills with great attention to details and maintaining high standards, More over great pre-opening experience, creating SOP, working with corporate brand standards and implementations, scoring high in brand standards, award winning operations, achieving the matrix and KPO’s, I sincerely believe that I have gained enough confidence and industry exposure to be compatible and prove my worth in the fast growing and challenging field of hospitality business.
I hope that with my sincere dedication and perseverance, I shall be able to prove myself as an asset to your company.
This curriculum vitae summarizes the qualifications and experience of Jayson Ladra Coligado. He has over 15 years of experience in hospitality roles including team leader, trainer, bartender, server, and front office positions. He holds a Bachelor's degree in Hotel and Restaurant Management from Laguna State Polytechnic University. His objective is to obtain a management position where he can utilize his skills in customer service, leadership, project management and hospitality operations.
Melvin Oudia Oduor is seeking a career in the hospitality industry using his qualifications and experience. He has a certificate in food and beverage service from Kenya Utalii College and worked in various roles like waiter, bartender, and order taker at several hotels. He has skills in areas like bar management, coffee making, food and beverage service, computer programs, and languages including Swahili, English, and Italian.
This document provides an overview and summary of Sokha Roth Hotel & Spa in Cambodia. It includes information about the hotel's profile, facilities, room types, rates, and policies. The 57-room hotel has deluxe rooms, family rooms, a restaurant, bar, lounge, outdoor and indoor pools, and fitness center. It also outlines the hotel's organization chart, work hours, rest days, complaint handling procedure, and what to do in case of a fire.
This document is a resume for Adel D. Magsombol summarizing their work experience, skills, education, and references. Magsombol has over 5 years of experience in food service and customer service roles, including as an Assistant Restaurant Manager at Jollibee Foods Corporation and in various crew roles at Goldilocks Bakeshop, BonChon Chicken, and Tutti Frutti Philippines. They have a Bachelor's degree in Hotel and Restaurant Management and certifications in Food and Beverage Services and relevant software skills. The resume lists 3 professional references.
Hazem Osman Azzam is an Egyptian national born in 1979 who is seeking a challenging position to utilize his experience. He has over 15 years of experience in restaurant and food service management in the United States and Egypt. Most recently, he was the Food & Beverage Outlet Manager at Sidra Medical and Research Center in Qatar from 2014 to 2018, where he oversaw multiple outlets and catering operations.
The document provides an introduction to the food and beverage sector, including its objectives, characteristics, and classifications. It discusses the various sectors of the foodservice industry and types of food and beverage services. It also outlines the foodservice operation cycle and performance measures used in foodservice operations.
April Rose Ricablanca is seeking an opportunity in hospitality to provide excellent guest satisfaction and contribute to company growth. She has experience as a restaurant hostess at Kenny Rogers Roasters and as a room attendant and food and beverage server at EUROTEL Hotel. She earned a BS in Hotel and Restaurant Management from Colegio de Calumpit and has certificates in bread and pastry production, food and beverage services, and housekeeping procedures.
Gizelle Garcia Gepila is seeking a position that allows professional and personal growth. She has a Bachelor's degree in Hotel and Restaurant Management from Lyceum of the Philippines University. Her experience includes roles in housekeeping at Mandarin Oriental Singapore, food attendant at Irodori Japanese Restaurant, and her current role as guest services executive at The White Rabbit. She has strong communication skills in English and Tagalog as well as proficiency in Microsoft Office, POS systems, and cooking.
Mohammed Riyaz Khan is an experienced restaurant manager currently working for Al Gosaibi Food Company in Saudi Arabia. He has over 11 years of experience in food and beverage roles at various 5-star hotels, restaurants, and resorts in India, Dubai, and Saudi Arabia. He holds a 3-year diploma in hotel management and is fluent in English, Hindi, French, Urdu, Arabic, and Bengali.
Mike Smith is seeking a new position that can utilize his expertise in food service and customer care. He has over 20 years of experience in roles such as sous-chef, chef, restaurant supervisor, and manager in hotels, pubs, restaurants, and catering across Ireland and the UK. His skills include strong team leadership, organization, customer service, and a thorough understanding of health and hygiene standards.
The document is a resume for Armelyn Montenegro highlighting her 6+ years of experience as a hostess in the foodservice industry in Dubai, UAE. She has expertise in reservations handling, customer service, and ensuring cleanliness and maintenance of dining facilities. Her accomplishments include resolving a difficult reservation issue and receiving hospitality training certifications.
Panagiotis Bourikos is seeking a management position in administration or hospitality. He has over 15 years of experience in food and beverage roles of increasing responsibility. Currently, he is the Assistant Manager of a new Greek restaurant at the Hilton Park Nicosia, where he supervises operations and staff. Previously, he held roles such as Head Waiter and Food and Beverage Supervisor at the same hotel. Bourikos has strong communication, decision-making, and leadership skills developed over his career in multicultural environments.
Chapter 1 profile of tourism and hospitalityzaiadlina_1234
The document provides definitions and background information on tourism and hospitality. It discusses how tourism is defined as travel for leisure purposes, while the tourism industry encompasses transportation, accommodations, and services. The hospitality industry refers to food, beverages, and lodging businesses that serve travelers. Key terms like leisure and recreation are also defined. The document then discusses perspectives from the hotel, food and beverage, and travel and tourism industries. It provides an overview of the characteristics and history of development of the tourism and hospitality industry in both Malaysia and internationally.
This document discusses different types of restaurants. It describes restaurants that are fully automated with vending machines serving hot and cold dishes. It also discusses traditional restaurants that focus on local culture and cuisine. Additionally, it mentions cafeterias which offer quick self-service options, and fast food restaurants which serve meals rapidly at low prices and in disposable packaging. The document stresses the importance of restaurants understanding customer requirements through market research.
My ability to coordinate efforts of all departments within a hotel, in order to ensure total customer satisfaction, has become the major secret of my success throughout my career. I possess strong leadership qualities to supervise the staff in a manner befitting the hotel’s outlook and image, Moreover, I have extensive knowledge of providing above par guest services by anticipating their needs and striving to fulfill them immediately. I am also proficient in managing the concerns of angry guests by ensuring that they never leave the hotel premises dissatisfied
Fortel Hotel owns and manages a hotel near Egmore Railway Station in Chennai, India. They have experience constructing and managing hotels in Chennai and Tamil Nadu. Fortel Hotel is proposing to manage the clubhouse and cafe at Commanders Court, a residential complex owned by DLF. They will provide Indian, Chinese, and continental cuisine for breakfast, lunch, dinner and snacks. Fortel Hotel is located nearby so they can utilize their centralized kitchen to provide a wide range of cuisines for the clubhouse. They are offering a monthly rental of Rs. 25,000 for six months to operate the cafe and convenience shop, and are ready to launch operations on April 1st, 2015.
Hospitality industry is one of the fastest growing industries in present time. Here is a report that explains about the food and beverage operations management in Hospitality industry.
Francois Giussani is a certified Swiss chef with over 25 years of experience in hospitality. He has worked in roles such as Executive Chef, Food Services Director, and General Manager across Europe, Asia, the Middle East, and Latin America. Currently, he is a Chef Trainer at the International Centre for Culinary Arts in Dubai. He has a strong track record of improving operations through lean management practices and cost reductions.
This chapter discusses food and beverage operations in hotels. It covers the organization and responsibilities of various departments like the kitchen, restaurants, bars, catering, room service and more. Trends in the industry include using branded restaurants instead of hotel-run outlets and making menus more casual and standardized. The chapter provides organizational charts and describes the roles of positions like the executive chef, bar manager, catering director and others in ensuring efficient and profitable food and beverage services.
Dinesh Ramesh Kandalkar is seeking a responsible position utilizing his education and 15 years of experience in food and beverage management. He has managed food and beverage operations for various companies in India and abroad, including as manager for Dish Hospitality Services and food and beverage supervisor on Cunard cruise ships. Kandalkar holds qualifications in food hygiene and completed an apprenticeship in food and beverage service.
I am currently pursuing as a Restaurant Manager at The Choix par Pierre Gagnaire, Intercontinental Hotel, after the successful completion as assistant manager at the Reflets par Pierre Gagnaire in Dubai Festival City, Dubai. While being the member of a pre-opening team, I have been actively involved in all major operational and financial aspects like Staffing, Payroll, Training, Forecasting and Budget, setting the Standard Operation Procedures, Supervising and correcting the duties and tasks of the assigned work place and colleagues. I am now looking forward to continue and utilize the essentials of detailing the standards and maintaining the consistency of quality of our product and service which enables me to gain more job exposure and work towards the companies set targets and my career goals within the hospitality industry.
Furthermore, 11 years of fine restaurant and hotel experience especially 8 years with a 3 Michelin star Chef in a French fine dining have raised the bar of my food and beverage knowledge, leadership and showman ship skills with great attention to details and maintaining high standards, More over great pre-opening experience, creating SOP, working with corporate brand standards and implementations, scoring high in brand standards, award winning operations, achieving the matrix and KPO’s, I sincerely believe that I have gained enough confidence and industry exposure to be compatible and prove my worth in the fast growing and challenging field of hospitality business.
I hope that with my sincere dedication and perseverance, I shall be able to prove myself as an asset to your company.
This curriculum vitae summarizes the qualifications and experience of Jayson Ladra Coligado. He has over 15 years of experience in hospitality roles including team leader, trainer, bartender, server, and front office positions. He holds a Bachelor's degree in Hotel and Restaurant Management from Laguna State Polytechnic University. His objective is to obtain a management position where he can utilize his skills in customer service, leadership, project management and hospitality operations.
Melvin Oudia Oduor is seeking a career in the hospitality industry using his qualifications and experience. He has a certificate in food and beverage service from Kenya Utalii College and worked in various roles like waiter, bartender, and order taker at several hotels. He has skills in areas like bar management, coffee making, food and beverage service, computer programs, and languages including Swahili, English, and Italian.
This document provides an overview and summary of Sokha Roth Hotel & Spa in Cambodia. It includes information about the hotel's profile, facilities, room types, rates, and policies. The 57-room hotel has deluxe rooms, family rooms, a restaurant, bar, lounge, outdoor and indoor pools, and fitness center. It also outlines the hotel's organization chart, work hours, rest days, complaint handling procedure, and what to do in case of a fire.
This document is a resume for Adel D. Magsombol summarizing their work experience, skills, education, and references. Magsombol has over 5 years of experience in food service and customer service roles, including as an Assistant Restaurant Manager at Jollibee Foods Corporation and in various crew roles at Goldilocks Bakeshop, BonChon Chicken, and Tutti Frutti Philippines. They have a Bachelor's degree in Hotel and Restaurant Management and certifications in Food and Beverage Services and relevant software skills. The resume lists 3 professional references.
Hazem Osman Azzam is an Egyptian national born in 1979 who is seeking a challenging position to utilize his experience. He has over 15 years of experience in restaurant and food service management in the United States and Egypt. Most recently, he was the Food & Beverage Outlet Manager at Sidra Medical and Research Center in Qatar from 2014 to 2018, where he oversaw multiple outlets and catering operations.
The document provides an introduction to the food and beverage sector, including its objectives, characteristics, and classifications. It discusses the various sectors of the foodservice industry and types of food and beverage services. It also outlines the foodservice operation cycle and performance measures used in foodservice operations.
April Rose Ricablanca is seeking an opportunity in hospitality to provide excellent guest satisfaction and contribute to company growth. She has experience as a restaurant hostess at Kenny Rogers Roasters and as a room attendant and food and beverage server at EUROTEL Hotel. She earned a BS in Hotel and Restaurant Management from Colegio de Calumpit and has certificates in bread and pastry production, food and beverage services, and housekeeping procedures.
Gizelle Garcia Gepila is seeking a position that allows professional and personal growth. She has a Bachelor's degree in Hotel and Restaurant Management from Lyceum of the Philippines University. Her experience includes roles in housekeeping at Mandarin Oriental Singapore, food attendant at Irodori Japanese Restaurant, and her current role as guest services executive at The White Rabbit. She has strong communication skills in English and Tagalog as well as proficiency in Microsoft Office, POS systems, and cooking.
Mohammed Riyaz Khan is an experienced restaurant manager currently working for Al Gosaibi Food Company in Saudi Arabia. He has over 11 years of experience in food and beverage roles at various 5-star hotels, restaurants, and resorts in India, Dubai, and Saudi Arabia. He holds a 3-year diploma in hotel management and is fluent in English, Hindi, French, Urdu, Arabic, and Bengali.
Mike Smith is seeking a new position that can utilize his expertise in food service and customer care. He has over 20 years of experience in roles such as sous-chef, chef, restaurant supervisor, and manager in hotels, pubs, restaurants, and catering across Ireland and the UK. His skills include strong team leadership, organization, customer service, and a thorough understanding of health and hygiene standards.
The document is a resume for Armelyn Montenegro highlighting her 6+ years of experience as a hostess in the foodservice industry in Dubai, UAE. She has expertise in reservations handling, customer service, and ensuring cleanliness and maintenance of dining facilities. Her accomplishments include resolving a difficult reservation issue and receiving hospitality training certifications.
Panagiotis Bourikos is seeking a management position in administration or hospitality. He has over 15 years of experience in food and beverage roles of increasing responsibility. Currently, he is the Assistant Manager of a new Greek restaurant at the Hilton Park Nicosia, where he supervises operations and staff. Previously, he held roles such as Head Waiter and Food and Beverage Supervisor at the same hotel. Bourikos has strong communication, decision-making, and leadership skills developed over his career in multicultural environments.
Chapter 1 profile of tourism and hospitalityzaiadlina_1234
The document provides definitions and background information on tourism and hospitality. It discusses how tourism is defined as travel for leisure purposes, while the tourism industry encompasses transportation, accommodations, and services. The hospitality industry refers to food, beverages, and lodging businesses that serve travelers. Key terms like leisure and recreation are also defined. The document then discusses perspectives from the hotel, food and beverage, and travel and tourism industries. It provides an overview of the characteristics and history of development of the tourism and hospitality industry in both Malaysia and internationally.
This document discusses different types of restaurants. It describes restaurants that are fully automated with vending machines serving hot and cold dishes. It also discusses traditional restaurants that focus on local culture and cuisine. Additionally, it mentions cafeterias which offer quick self-service options, and fast food restaurants which serve meals rapidly at low prices and in disposable packaging. The document stresses the importance of restaurants understanding customer requirements through market research.
This document provides an overview of a hotel management system project. It discusses the motivation for the project which is to computerize the system to reduce paperwork. It then introduces the hotel industry, describing hotel services, facilities, and departments. Challenges in the hotel business such as market forces and labor are also reviewed. The conclusion emphasizes that computerization makes the system more reliable, efficient and fast compared to a manual system.
The document provides an overview of the hospitality and tourism industry. It discusses key aspects of the hospitality industry including hotels, restaurants, and bars. It outlines different types of hotels from luxury to economy/limited service. It also discusses restaurants like coffee shops, night clubs, pubs, and full service restaurants. Finally, it provides a definition and background on tourism and international tourism trends.
Types of food service establishments include restaurants, cafes, coffeehouses, bistros, brasseries, cafeterias, pubs, fine dining establishments, fast food restaurants, diners, barbecue restaurants, ice cream parlors, hotels and more. Each type has distinct characteristics around the types of foods served, service style, atmosphere and customer experience provided. Hotels can also be categorized as conference centers, motels, extended stay, serviced apartments, resorts or transit hotels depending on their facilities and customer base.
This document discusses hotel restaurant strategies across various hotel brands within the Accor hotel group in Europe. It analyzes how each brand approaches their restaurant offerings to meet objectives around customer satisfaction, brand image, and profitability. Sofitel focuses on fine dining partnerships with Michelin star chefs to project an image of excellence. Pullman emphasizes flexibility and a sense of community. MGallery aims for unique authentic experiences fitting each property. Standardized concepts balance local flavors and economies of scale for brands like Novotel, Mercure, and Ibis. Limited service brands like Etap and Formule 1 outsource food to focus on lodging.
The document provides an overview of the hospitality industry. It discusses that the hospitality industry consists of 5 major sub-sectors: accommodation, food and beverage, events, tourism, and entertainment. It then describes the top four sectors in more detail: lodging, food and beverage, travel and tourism, and entertainment. It also discusses some of the sub-sectors within food service such as restaurants, hotels, catering, bars, and cafes. Finally, it outlines some of the major departments within hotels, including front office, housekeeping, food and beverage, kitchen, engineering, accounts, and human resources.
The document provides an overview of the history and development of the food and beverage service industry. It discusses how the first inns evolved from basic shelters for travelers to include amenities like privacy and sanitation. Major hotels in the 18th-19th centuries further improved standards of service and facilities. The food and beverage industry now encompasses over 100 million meals served daily across various sectors like hotels, restaurants, hospitals, and transportation. Catering establishments specifically prepare and provide food and drinks to meet the needs of clients across different settings from offices to prisons.
The main kitchen handles basic cooking and preparation of stocks, sauces and soups in large quantities to supply the various food and beverage outlets of the hotel, helping to save time and simplify operations for satellite kitchens. It caters directly to banquet functions and room service.
This document discusses different types of catering establishments. It classifies catering into commercial, transport, and welfare categories. Commercial catering is further divided into residential and non-residential. Non-residential establishments include hotels, motels, resorts, restaurants, bars, fast food outlets, and discotheques. Transport catering covers railways, roadways, and cruise lines. Each category is described, focusing on their key features and services provided. Customer satisfaction and profitability are identified as the main priorities for commercial establishments.
This document discusses different types of catering establishments. It classifies catering into commercial, transport, and welfare categories. Commercial catering is further divided into residential and non-residential. Non-residential establishments include hotels, motels, resorts, guest houses, restaurants, bars, fast food outlets, discotheques, and pastry shops. Transport catering serves passengers and includes railways, roadways, and cruise line catering. The document provides details on the salient features and classification of these various catering establishments.
This document discusses the concepts of hotels and motels. It defines a hotel as an establishment that provides boarding and lodging services to paying customers on a temporary basis, acting as a temporary home away from home. A motel specifically caters to motorists and travelers, providing parking, restaurants, and rooms accessible directly from a vehicle. The document then outlines different types of hotels, including residential hotels that function like apartments, commercial hotels located near business areas, resort hotels with recreational amenities, and international luxury hotels classified by star ratings. It also mentions floating hotels located on water. Hotels are classified as approved if they meet official standards, or unapproved if they lack this recognition but still aim to deliver quality service.
1. The document discusses the hotel and catering industry, noting factors that have contributed to its growth such as advances in transportation and communication technologies.
2. It provides definitions and classifications of different types of hotels including residential, commercial, resort, international, and floating hotels. Hotels can also be classified based on star ratings and approval standards.
3. The concept of hotel marketing is introduced, noting key differences from other industries like perishability of unsold rooms. Marketing involves understanding customer needs and building brand loyalty through the complete marketing process.
Amedeo Vallati is a creator of foods that taste great executed with a strategic approach and a practical mind. He is an active member of the Canadian Culinary Federation and is passionate about supporting Saskatoon through participating charitable and community events.
The document provides an overview of the restaurant and foodservice industry. It discusses the history and etymology of the word "restaurant" and outlines the scope of the hospitality and tourism industries. It then describes the various career paths and jobs in the front-of-house and back-of-house of a restaurant. These include hosts, servers, dishwashers, chefs, and managers. It also outlines the different types of foodservice establishments like commercial restaurants, catering, retail stores, stadiums, airlines, and cruise ships. Finally, it discusses non-commercial foodservice providers in schools, hospitals, businesses, and clubs.
Role of private sector in the philippine tourismJavan Ferry
This document discusses the role of the private sector in the Philippine tourism industry. It identifies six major tourism-related industries: 1) transportation sector, which includes air, land, and sea transportation providers; 2) oil companies that fuel transportation; 3) lodging industry including various types of hotels, motels, and condominium rentals; 4) food and beverage industry including restaurants, travel food services, and institutional food services; 5) attractions and activities industry including recreation, shopping, and cultural and natural attractions; and 6) travel trade and marketing services that promote tourism. Each sector plays an important role in facilitating tourism and travel.
The document discusses various departments in hotel operations including security, guest services, food and beverage, housekeeping, catering, and more. It describes the roles and responsibilities of different positions like the director of food and beverage who oversees budgets, staffing, and profitability. It also outlines the types of restaurants a hotel may have and different food and beverage roles such as chefs, bar managers, and stewards who maintain cleanliness.
Hotel management involves overseeing all aspects of a hotel's operations to ensure smooth functioning and exceptional guest experiences. This multifaceted role includes tasks such as managing staff, handling reservations, maintaining facilities, overseeing finances, and implementing marketing strategies to attract guests. Effective hotel management requires strong leadership, communication, organizational, and problem-solving skills to navigate the complexities of the hospitality industry and ensure guest satisfaction while maximizing profitability.
The document discusses the hospitality industry and hospitality management. It defines hospitality as the relationship between guests and hosts, involving the reception and entertainment of guests. The hospitality industry consists of fields like lodging, restaurants, transportation, and tourism. Hospitality management refers to managing operations like hotels, resorts, and cruise ships. An individual in hospitality management may oversee an entire enterprise or a division within an organization.
Similar to Hotel and Catering Management Institute (20)
The simplified electron and muon model, Oscillating Spacetime: The Foundation...RitikBhardwaj56
Discover the Simplified Electron and Muon Model: A New Wave-Based Approach to Understanding Particles delves into a groundbreaking theory that presents electrons and muons as rotating soliton waves within oscillating spacetime. Geared towards students, researchers, and science buffs, this book breaks down complex ideas into simple explanations. It covers topics such as electron waves, temporal dynamics, and the implications of this model on particle physics. With clear illustrations and easy-to-follow explanations, readers will gain a new outlook on the universe's fundamental nature.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
How to Manage Your Lost Opportunities in Odoo 17 CRMCeline George
Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
-------------------------------------------------------------------------------
Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
-------------------------------------------------------------------------------
For more information about PECB:
Website: https://pecb.com/
LinkedIn: https://www.linkedin.com/company/pecb/
Facebook: https://www.facebook.com/PECBInternational/
Slideshare: http://www.slideshare.net/PECBCERTIFICATION
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
2. A hotel is an establishment that provides paid
lodging on a short-term basis. The provision of
basic accommodation in times past, consisting
only of a room with a bed, a cupboard a small
table and a washstand has largely , been replaced
by rooms with modern facilities, including
En-suite-bathrooms and air-conditioning or
Climate-around. Additional common features
found in hotel rooms are a telephone, an alarm
clock, a television, a safe, a mini-bar with snack
foods and drinks, and facilities for making tea
and coffee. Luxury features include bathrobes
and slippers, a pillow-menu, twin-sink vanities,
and Jacuzzi bathtubs. Larger hotels may provide
additional guest facilities such as a restaurant,
swimming pool, fitness center, business center,
childcare, conference facilities and social function
services. Hotel rooms are usually numbered
to allow guests to identify their room.
3. The Prospects :
The Indian tourism industry is growing at a fast
pace. This growth has immensely benefited
another sector – the hotel industry. You can
pursue a career in hotel management if you
are a sociable person with good
communication and interpersonal skills. The
hospitality industry has grown by leaps and
bounds in the past decade. Demand for
trained manpower in this industry is immense.
Students who have successfully passed their
12th standard examination can pursue
certificate, diploma or bachelors in hotel
management.
4. Career & Future in Hotel Management
-The Managers -Club Management/Recreation & Health
-The Front Office centre management
-F&B (Food and Beverage) -Cruise Ship Hotel Management
This department includes: -Hospital Administration and Catering
-Culinary Unit -Institutional and Industrial Catering
-Steward Department -Airline Catering and Cabin Services
-Food Service Department -Manufacturers and Suppliers of Hotel and
-Restaurant and Food Service Managers restaurant Equipment and Services
-Housekeeping -Hotel and Tourism Associations
-Executive Housekeepers -Catering Departments in banks and insurance
-Marketing Department houses
-Human Resources -With government owned catering
-F & B (Production) departments, for example railway, armed
forces, ministerial conventions, etc.
In food, confectionery, beverage production
industries.
5. A cruise ship or cruise liner is a passengers
Ship used for pleasure voyages, where the
voyage itself and the ship's amenities are part
of the experience, as well as the different
destinations along the way. Transportation is
not the prime purpose, as cruise ships operate
mostly on routes that return passengers to
their originating port, so the ports of call are
usually in a specified region of a continent.
6. A restaurant is an establishment which
prepares and serves food and drink to
customers in return for money. meals are
generally served and eaten on premises,
but many restaurants also offer take-out
and food delivery services. Restaurants vary
greatly in appearance and offerings,
including a wide variety of the main chef's
cuisines and service models. While inns and
taverns were known from antiquity, these
were establishments aimed at travelers,
and in general locals would rarely eat there.
Modern restaurants are dedicated to the
serving of food, where specific dishes are
ordered by guests and are prepared to their
request. The modern restaurant originated
in 18th century France, although precursors
can be traced back to Roman times.
7. Housekeeping is the department that deals
essentially with cleanliness and all ancillary
service attached to that. Accommodation
in hotels tend to be the largest part of the
hotel, it is the most revenue generating
Department, the housekeeping department
takes care of all rooms is often largest
Department in hotels.
8. A hotel receptionist is the person or persons
who work at the front desk of a hotel, greeting
guests upon arrival and assisting them with
any problems during their stay. A hotel
receptionist may also be referred to as a desk
clerk. Most hotels simply require their
receptionists to have a high school diploma or
equivalent, though some may have an
associate's degree in an area such as business
or hotel management.
9. A kitchen is a part of a Hotel, used for cooking
and food preparation. In the West, a modern
residential kitchen is typically equipped with a
stove, a sink with hot and cold running water, a
refrigerator and kitchen cabinets arranged
according to a modular design. Many
households have a microwave oven a
dishwasher and other electric appliances. The
main function of a kitchen is cooking or
preparing food but it may also be used for
dinning and entertaining.
10. An airline provides air transport services for
travelling passengers and/or freight. Airlines
lease or own their aircraft with which to
supply these services and may form partnerships
or alliances with other airlines for mutual benefit.
Generally, airline companies are recognized with
an air operating services or license issued by a
governmental aviation body.