Gizelle Garcia Gepila is seeking a position that allows professional and personal growth. She has a Bachelor's degree in Hotel and Restaurant Management from Lyceum of the Philippines University. Her experience includes roles in housekeeping at Mandarin Oriental Singapore, food attendant at Irodori Japanese Restaurant, and her current role as guest services executive at The White Rabbit. She has strong communication skills in English and Tagalog as well as proficiency in Microsoft Office, POS systems, and cooking.

1. GIZELLE MARIE GARCIA GEPILA
7 Lorong 42 Geylang
#01-04 Aston Mansions S398028
+6598520857
G5060310K
gizelle_gepila@ymail.com
OBJECTIVE: To achieve professional and personal fulfillment while working in a
prestigious company and become a future asset of the establishment where I intend to
build a profitable, long-term career.
AN EXCELLENT SERVICE SILVER 2016 AWARDEE
EDUCATIONAL BACKGROUND
Tertiary Bachelor Of Science In Hotel And Restaurant Management
LYCEUM OF THE PHILIPPINES UNIVERSITY
Muralla cor. Real St. Intramuros Manila
June 2007- April 2011
Secondary St. Emilene Academe
167 Gen. Satorre St. Imus, Cavite
Primary St. Emilene Academe
167 Gen. Satorre St. Imus, Cavite
INTERNSHIP
Housekeeping Mandarin Oriental, Singapore
5 Raffles Ave. Marina Square, Singapore
November 10, 2010- May 08, 2011
 Responsible for collecting and delivering guest’s laundry and taking care
of my colleague’s set of uniforms.
February 2011 Banquet Floor Staff
Banquet Operations
Mandarin Oriental, Singapore
February 2011 Floor Staff
Melt the World Café

2. Mandarin Oriental, Singapore
WORK EXPERIENCE
Food Attendant Irodori Japanese Restaurant Pte. Ltd. Singapore
September 21, 2011- March 29, 2012
 Food attendants are doing multi-tasking in this restaurant. We are
responsible for reservations, handling phone calls, taking orders, serving
guest's ordered food and drinks, cashier and inventory.
Restaurant Cashier / Bar Pancake House SM Southmall, Las Piñas
September 26, 2012- February 17, 2013
 Cashiers are responsible for the money in the cash register and must
account for it at the end of their shift.
 Prepares ordered drinks and desserts.
Receptionist EastWest Banking Corporation
April 1, 2013- February 27, 2014
 Welcomes and greets guests, visitors and/or applicants
 Answers inquiries, in person or over the phone, and assisting them by providing
instructions.
 Handling meeting room reservations.
Customer Service Representative Eton Properties Philippines Inc.
September 22, 2014- January 26, 2015
 The position is responsible for assisting customer’s inquiries, requests or
complaints via phone.
 Monitor and track inbound IRC’s and provide daily/weekly and monthly reports.
Guest Services Executive- Captain The White Rabbit Pte. Ltd.
February 11, 2015- Present
 Receive and greets guests; assist in seating.
 Taking the orders of various kinds of dishes wanted by the customers sitting at
the tables located inside or outside the restaurant.
 Communicating with the customers to assure them of good quality and tasty
food availablein the restaurant.
 Taking the feedback and complaints from the customers and informing the
manager of the restaurant about it.
 Recommend particular wine pairings for a specific food items, decant bottles and
serve the wine.

3. SEMINARS/ TRAINING ATTENDED
August 20, 2008 Butchery, Meat fabrication and Meat processing seminar
January 2012 Point of Sales System (Special training)
March 3, 2014 Passenger and Baggage Handling (Philippine Airlines
Learning Center)
KEYSKILLS
 Adept Communication Skills in English & Tagalog
 Computer Literate : Microsoft Office – all applications, PowerPoint, Excel
 Knowledge in Point of Sales System
 Knowledge in Chope System
 Housekeeping Skills
 Knowledge in Cooking and Pastry Baking
 Basic Bartending Skills
PERSONAL BACKGROUND
DATE OF BIRTH: May 29, 1991
GENDER: Female
CIVIL STATUS: Single
I hereby certify that the above information is true and correct.
GIZELLE MARIE G. GEPILA