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Careers in
Hospitality and Tourism
Drivers of opportunities
• Increase in Foreign Tourists Coming to
India
• More Indians Travelling Abroad
• Increase in Domestic Tourism
Increase in
Tourism
• More Eating Out
• Increase in Adventure And Sport
Activities
• Concept of Vacation Becoming Popular
Change in
Consumer
Lifestyle
• Rise in Disposable Income
• Ease of Finance
• Increase in Business Travel
Economic
Growth
Players in the Market
Hotels
Resorts
Restaurants
Fast Food
Outlets
Pub, Bars &
Nightclubs
Banquet Halls
Theme/
Amusement Parks
Airlines &
Cruise Ships
Some Hospitality & Tourism
Careers
Chef
Banquet
Manager
Restaurant
Manager
Nightclub
Manager
Theme park
Manager
Tour
Manager
Travel
Consultant
Plan Menus
Create
Recipes
Supervise
Preparation
of Dishes
Ensure Good
Quality of
Food
Who is a Chef?
A Person who Prepares Recipes & Cooks
Dishes as per the Menu in a Restaurant,
Club, Banquet, etc
What does he/she do?
Chef
What’s Exciting.?
Thrill of
Creating
New Dishes
Making
Name for
Yourself
Chances of
Getting
Work
Abroad
Working
With Food
Items of
Other
Countries
Express
Creativity
Through
Recipes
Frequent
Customer
Appreciation
Challenges
Understanding
the Taste
Preferences of
Customers
Consistent
High Quality
Maintaining
Hygiene At All
Times
Irregular
Working Hours
Supervising
Work
ofOothers
Keeping Food
Ingredients
Well Preserved
& Fresh
Career Path
Prep Chef
Head Chef
Sous Chef
Line Chef
Executive Chef
Future Prospects
Growth in
Hospitality
Industry
Increase in
Tourism
Indians are
Exploring
International
Cuisines
Need for
Professional
Chefs
High
Demand for
Chefs
Desired Qualities and Abilities
In Depth Knowledge of Food Ingredients
Knowing Cooking Techniques
Good Memory for Procedures
Creativity in Food Presentation
Passion for Cuisines And Dishes
Ability to Multitask
Experimenting with Preparations
Restaurant Manager
Conceives
Ambience of the
Restaurant
Decides the
Menu
Ensure
Prompt
Customer
Service
Ensures High
Standard of
Food and
Service
Who is a Restaurant Manager?
A Person Who Manages Every Aspect of a
Restaurant or a Food Outlet.
What does he do?
What’s Exciting.?
Creativity in
Designing
the
Ambience
Guiding
Customers
on Dishes &
Drinks
Leading a
Team
Learning
About
Different
Cuisines
Challenges
Ensuring
Prompt
Service
Maintaining
High
Standards of
Food And
Service
Dealing with
Difficult
Customers
Matching
Customer
Expectations
Career Path
Maitre d’ hotel
Trainee/ Assistant
Manager
Future Prospects
Growth in Indian
Restaurant
Industry
Going Out -For-
Dining Trend is
Increasing
Growing
Exposure to the
International
Cultures and
Lifestyles
High
Demand for
Restaurant
Manager
Desired Qualities and Abilities
Strong Oral Communication Skills
Familiarity with Cuisines that will be Served
Creativity for Interior Design and Decoration
Tactfulness in Dealing With People
Calmness in Crisis
Supervisory Skills
Nightclub Manager
Ensures Good
Ambience of The
Club
Assures Quality
Experience Through
Music, Food, etc
Organizes
Promotional Events
Who is a Nightclub Manager?
The One Who is Responsible for the
Upkeep and Operation of a Nightclub or
Pub.
What Does he/she Do?
What’s Exciting.?
Working in
Fun
Environment
Meeting New
People
You Might
Make Famous
Friends
Learn About
Light and
Sound Effects
Pleasure in
Seeing People
Enjoy
Hearing
Good Music
Challenges
Understanding
the Cultural
Differences
Adhering to the
Statutory
Compliances
Dealing with
Bad Behaviour
of People
Ensuring Safety
of the Guests
Career Path
Beverage Service Executive
Nightclub Manager
Food & Beverage coordinator
Manager
Future Prospects
5 -10 Night
Clubs
Opening
Somewhere in
the Country
Every Month
Young People
has Started
Earning Early
and Want to
Spend on
Entertainment
Dancing and
Drinking
Outside has
Become Socially
Acceptable
Going Out For
Leisure has
Gained
Popularity
High
Demand for
Nightclub
Managers
Desired Qualities and Abilities
Customer Service and People Skills
Creativity for Designing the Look and Feel
Supervisory Skills
Well Versed with the Aspects of the Industry
Ability to Make Last Minute Decisions
Theme Park Manager
Promote the
Park
Ensure Facilities and
Equipment are Well
Maintained
Ensure Safety and
Security
Who is a Theme Park Manager?
The Person Who Runs Theme
Parks/Amusement Parks Effectively.
What does he do?
What’s Exciting.?
Fun and
Pleasant
Surroundings
Interacting
with Many
People
Making the
Popular
Pleasure in
Seeing
People
Enjoy
Challenges
Make Sure
that
Customers
Keep Coming
Back
Managing
Compliance to
Laws &
Regulations
Dealing with
Upset Guests
Ensuring
Safety of the
Rides
Career Path
Ride Supervisor
Theme Park manager
Functional Manager
Manager/Director
Desired Qualities and Abilities
Presenting New Ideas to Make
Improvements in Park
Keeping Abreast of Developments in the
Industry
Know the Technology on Which the Rides
Work
Competitive Streak
Dynamism
Future Prospects
Indian
Amusement Park
is Estimated to
Grow By 10%
Indians
Spending Money
on Leisure
Activities
Global Leaders
Considering on
Investing
Billions of
Dollars in India
Like Universal
Studios, Disney
High
Demand for
Theme Park
Mangers
Banquet Manager
Directs Events &
Facilities at
Banquet
Meeting
Requirements of
The Customers
Ensures Good
Service and
Quality
Who is a Banquet Manager?
The One Who Organizes All Events in a
Banquet Hall Like Wedding, Birthdays,
etc
What Does he/she do?
What’s Exciting.?
Feeling of
Satisfaction
when Events
Go Smoothly
Meet All
Types Of
People
No Scope for
Boredom
Getting
Appreciation
Express
Creativity
Through
Decoration
Challenges
Ensuring that
Each Event
Runs Without
a Hitch
Understand
Customer
Requirements
Dealing With
Difficult
Customers
Service is
Provided to
Meet
Requirements
Career Path
Assistant
Assistant Banquet Manager
Guest Relation executive
Banquet Manger
Future Prospects
Indians Organising
Different Types of
Social And Cultural
Functions.
Growth In
Corporate
Events
Birthday Parties,
Wedding Receptions
and Other Family
Events Require
Catering Services
High
Demand for
Banquet
Managers
Desired Qualities and Abilities
Good Communication Skills
Creativity
Engaging Social Skills
Charming Personality
Well Versed with the Aspects of the Industry
Problem Solving Skills
Patience
Travel Consultant
Help Customers
to Find a
Suitable Holiday
Package
Makes Bookings
Advises Clients on
Travel
Arrangements, like
Visa
Who is a Travel Consultant
The One Who Helps Customer on
Deciding Places to Visit, Stay and Travel
Arrangements .
What Does he/she do?
What’s Exciting.?
Travel
Benefits
Interesting to
Plan Trips to
Exotic
Destinations
Getting
Feedback
from a Happy
Client
Learning
About
Different
Places
Challenges
Being
Constantly
Updated with
the Situations of
the Destination
Can Be Stressful,
Especially
During Peak
Travel Seasons
Understanding
the Customer
Specifications
Planning a Good
Trip in a Given
Budget
Future Prospects
Young Urban
Consumers Start
to Take Up
Travelling as a
Lifestyle Choice
Projected
Increase in
Employment-
58 Million
1.8 Million
Jobs to be
Created Over
3 Years
Increase in
International
Tourists
High
Demand for
Travel
Consultant
Desired Qualities and Abilities
A Genuine Interest In Travel
Ability to Understand Customer Needs
Interest in Knowing about Places
Being Updated at all Times
Strong Sales Focus
Computer Skills
Tour Manager
Plans Tour
Schedule and
Itinerary
Coordinates with
Allied Services
Makes the Trip a
Success
Who is a Tour Manager?
The One Who Organizes and Accompany
People on their Tours ,it can be a Business
Trip or a Holiday.
What does he do?
What’s Exciting.?
It Can Take
You All Over
the World
Meeting
New People
New
Experiences
Every Day
Pleasure in
Making
People
Enjoy
Challenges
Make Sure that
the Tour is
Running
Smoothly
Dealing with
Emergencies
Irregular Work
Schedule
Meeting Diverse
Kinds of
Requirements of
People
Future Prospects
Indians Wants
To Travel
Abroad
Generation of
Additional
Employment of
24.5 Million
(Direct And
Indirecta During
2010 To 2016.
Increase in
International
Tourists
High
Demand for
Tour
Operators
Desired Qualities and Abilities
Passion to Travel
Ability to Get on Well with People of All Ages
and Backgrounds
Polite and Tolerant Approach
Coordination Skills
Knowledge of a Foreign Language can Work
in Favour
Good Interpersonal Skills
Nightclub/
Banquet
Manager
•Degree/Diploma in Hospitality/ Food beverage
management/Catering
•Certificate Course in Food & Beverage Services
Education Needed
Chef
•UG Degree in Culinary Arts/Hotel Management
•Short Term Courses/Certifications
Travel
Consultant/
Tour
Operator
•UG Degree in Travel & tourism/Leisure
Management/Any Subject
•Short Term Courses/Certifications
Education Needed
Theme Park
Manager
•UG Degree in Leisure & Recreation
Management/Hospitality/Any subject
•Short Term Courses/Certifications
• Institute of Hotel Management (Delhi,
Mumbai,Bangalore,Kolkata,etc)
• Oberoi Centre of Learning and
Development,Delhi
• Indian Institute of Hospitality and
Management (IIHM), Mumbai
• Manipal University
• Culinary Academy of India, Hyderabad
• FHRAI Institute of Hospitality and
Management, Greater Noida
• Institute of Hotel & Restaurant
Management, Goa
• GGSIPU, Delhi
• Amity university
Some Colleges to Study
Thank You

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Hospitality & Tourism

  • 2. Drivers of opportunities • Increase in Foreign Tourists Coming to India • More Indians Travelling Abroad • Increase in Domestic Tourism Increase in Tourism • More Eating Out • Increase in Adventure And Sport Activities • Concept of Vacation Becoming Popular Change in Consumer Lifestyle • Rise in Disposable Income • Ease of Finance • Increase in Business Travel Economic Growth
  • 3. Players in the Market Hotels Resorts Restaurants Fast Food Outlets Pub, Bars & Nightclubs Banquet Halls Theme/ Amusement Parks Airlines & Cruise Ships
  • 4. Some Hospitality & Tourism Careers Chef Banquet Manager Restaurant Manager Nightclub Manager Theme park Manager Tour Manager Travel Consultant
  • 5. Plan Menus Create Recipes Supervise Preparation of Dishes Ensure Good Quality of Food Who is a Chef? A Person who Prepares Recipes & Cooks Dishes as per the Menu in a Restaurant, Club, Banquet, etc What does he/she do? Chef
  • 6. What’s Exciting.? Thrill of Creating New Dishes Making Name for Yourself Chances of Getting Work Abroad Working With Food Items of Other Countries Express Creativity Through Recipes Frequent Customer Appreciation
  • 7. Challenges Understanding the Taste Preferences of Customers Consistent High Quality Maintaining Hygiene At All Times Irregular Working Hours Supervising Work ofOothers Keeping Food Ingredients Well Preserved & Fresh
  • 8. Career Path Prep Chef Head Chef Sous Chef Line Chef Executive Chef
  • 9. Future Prospects Growth in Hospitality Industry Increase in Tourism Indians are Exploring International Cuisines Need for Professional Chefs High Demand for Chefs
  • 10. Desired Qualities and Abilities In Depth Knowledge of Food Ingredients Knowing Cooking Techniques Good Memory for Procedures Creativity in Food Presentation Passion for Cuisines And Dishes Ability to Multitask Experimenting with Preparations
  • 11. Restaurant Manager Conceives Ambience of the Restaurant Decides the Menu Ensure Prompt Customer Service Ensures High Standard of Food and Service Who is a Restaurant Manager? A Person Who Manages Every Aspect of a Restaurant or a Food Outlet. What does he do?
  • 12. What’s Exciting.? Creativity in Designing the Ambience Guiding Customers on Dishes & Drinks Leading a Team Learning About Different Cuisines
  • 13. Challenges Ensuring Prompt Service Maintaining High Standards of Food And Service Dealing with Difficult Customers Matching Customer Expectations
  • 14. Career Path Maitre d’ hotel Trainee/ Assistant Manager
  • 15. Future Prospects Growth in Indian Restaurant Industry Going Out -For- Dining Trend is Increasing Growing Exposure to the International Cultures and Lifestyles High Demand for Restaurant Manager
  • 16. Desired Qualities and Abilities Strong Oral Communication Skills Familiarity with Cuisines that will be Served Creativity for Interior Design and Decoration Tactfulness in Dealing With People Calmness in Crisis Supervisory Skills
  • 17. Nightclub Manager Ensures Good Ambience of The Club Assures Quality Experience Through Music, Food, etc Organizes Promotional Events Who is a Nightclub Manager? The One Who is Responsible for the Upkeep and Operation of a Nightclub or Pub. What Does he/she Do?
  • 18. What’s Exciting.? Working in Fun Environment Meeting New People You Might Make Famous Friends Learn About Light and Sound Effects Pleasure in Seeing People Enjoy Hearing Good Music
  • 19. Challenges Understanding the Cultural Differences Adhering to the Statutory Compliances Dealing with Bad Behaviour of People Ensuring Safety of the Guests
  • 20. Career Path Beverage Service Executive Nightclub Manager Food & Beverage coordinator Manager
  • 21. Future Prospects 5 -10 Night Clubs Opening Somewhere in the Country Every Month Young People has Started Earning Early and Want to Spend on Entertainment Dancing and Drinking Outside has Become Socially Acceptable Going Out For Leisure has Gained Popularity High Demand for Nightclub Managers
  • 22. Desired Qualities and Abilities Customer Service and People Skills Creativity for Designing the Look and Feel Supervisory Skills Well Versed with the Aspects of the Industry Ability to Make Last Minute Decisions
  • 23. Theme Park Manager Promote the Park Ensure Facilities and Equipment are Well Maintained Ensure Safety and Security Who is a Theme Park Manager? The Person Who Runs Theme Parks/Amusement Parks Effectively. What does he do?
  • 24. What’s Exciting.? Fun and Pleasant Surroundings Interacting with Many People Making the Popular Pleasure in Seeing People Enjoy
  • 25. Challenges Make Sure that Customers Keep Coming Back Managing Compliance to Laws & Regulations Dealing with Upset Guests Ensuring Safety of the Rides
  • 26. Career Path Ride Supervisor Theme Park manager Functional Manager Manager/Director
  • 27. Desired Qualities and Abilities Presenting New Ideas to Make Improvements in Park Keeping Abreast of Developments in the Industry Know the Technology on Which the Rides Work Competitive Streak Dynamism
  • 28. Future Prospects Indian Amusement Park is Estimated to Grow By 10% Indians Spending Money on Leisure Activities Global Leaders Considering on Investing Billions of Dollars in India Like Universal Studios, Disney High Demand for Theme Park Mangers
  • 29. Banquet Manager Directs Events & Facilities at Banquet Meeting Requirements of The Customers Ensures Good Service and Quality Who is a Banquet Manager? The One Who Organizes All Events in a Banquet Hall Like Wedding, Birthdays, etc What Does he/she do?
  • 30. What’s Exciting.? Feeling of Satisfaction when Events Go Smoothly Meet All Types Of People No Scope for Boredom Getting Appreciation Express Creativity Through Decoration
  • 31. Challenges Ensuring that Each Event Runs Without a Hitch Understand Customer Requirements Dealing With Difficult Customers Service is Provided to Meet Requirements
  • 32. Career Path Assistant Assistant Banquet Manager Guest Relation executive Banquet Manger
  • 33. Future Prospects Indians Organising Different Types of Social And Cultural Functions. Growth In Corporate Events Birthday Parties, Wedding Receptions and Other Family Events Require Catering Services High Demand for Banquet Managers
  • 34. Desired Qualities and Abilities Good Communication Skills Creativity Engaging Social Skills Charming Personality Well Versed with the Aspects of the Industry Problem Solving Skills Patience
  • 35. Travel Consultant Help Customers to Find a Suitable Holiday Package Makes Bookings Advises Clients on Travel Arrangements, like Visa Who is a Travel Consultant The One Who Helps Customer on Deciding Places to Visit, Stay and Travel Arrangements . What Does he/she do?
  • 36. What’s Exciting.? Travel Benefits Interesting to Plan Trips to Exotic Destinations Getting Feedback from a Happy Client Learning About Different Places
  • 37. Challenges Being Constantly Updated with the Situations of the Destination Can Be Stressful, Especially During Peak Travel Seasons Understanding the Customer Specifications Planning a Good Trip in a Given Budget
  • 38. Future Prospects Young Urban Consumers Start to Take Up Travelling as a Lifestyle Choice Projected Increase in Employment- 58 Million 1.8 Million Jobs to be Created Over 3 Years Increase in International Tourists High Demand for Travel Consultant
  • 39. Desired Qualities and Abilities A Genuine Interest In Travel Ability to Understand Customer Needs Interest in Knowing about Places Being Updated at all Times Strong Sales Focus Computer Skills
  • 40. Tour Manager Plans Tour Schedule and Itinerary Coordinates with Allied Services Makes the Trip a Success Who is a Tour Manager? The One Who Organizes and Accompany People on their Tours ,it can be a Business Trip or a Holiday. What does he do?
  • 41. What’s Exciting.? It Can Take You All Over the World Meeting New People New Experiences Every Day Pleasure in Making People Enjoy
  • 42. Challenges Make Sure that the Tour is Running Smoothly Dealing with Emergencies Irregular Work Schedule Meeting Diverse Kinds of Requirements of People
  • 43. Future Prospects Indians Wants To Travel Abroad Generation of Additional Employment of 24.5 Million (Direct And Indirecta During 2010 To 2016. Increase in International Tourists High Demand for Tour Operators
  • 44. Desired Qualities and Abilities Passion to Travel Ability to Get on Well with People of All Ages and Backgrounds Polite and Tolerant Approach Coordination Skills Knowledge of a Foreign Language can Work in Favour Good Interpersonal Skills
  • 45. Nightclub/ Banquet Manager •Degree/Diploma in Hospitality/ Food beverage management/Catering •Certificate Course in Food & Beverage Services Education Needed Chef •UG Degree in Culinary Arts/Hotel Management •Short Term Courses/Certifications
  • 46. Travel Consultant/ Tour Operator •UG Degree in Travel & tourism/Leisure Management/Any Subject •Short Term Courses/Certifications Education Needed Theme Park Manager •UG Degree in Leisure & Recreation Management/Hospitality/Any subject •Short Term Courses/Certifications
  • 47. • Institute of Hotel Management (Delhi, Mumbai,Bangalore,Kolkata,etc) • Oberoi Centre of Learning and Development,Delhi • Indian Institute of Hospitality and Management (IIHM), Mumbai • Manipal University • Culinary Academy of India, Hyderabad • FHRAI Institute of Hospitality and Management, Greater Noida • Institute of Hotel & Restaurant Management, Goa • GGSIPU, Delhi • Amity university Some Colleges to Study

Editor's Notes

  1. Meeting new people is a great fun. Certain trips are made by having social interaction on mind.
  2. deal with emergencies like loss of passports or money, illness or difficulties with accommodation.
  3. mostly young, urban professionals with expendable income who want to spend their holidays and relaxation time on something other than spas or famous historical sites. But as India’s demographics change – the country is expected to become the youngest in the world by 2020, the travel preferences of its massive, and increasingly moneyed, middle class are evolving. International tourists – 65,78,000 in 2012-2013
  4. Coordination Skills are required to coordinate with the the travel agent, Hotel manager, Sightseeing Manager,etc