Special Events 101 The blueprint to designing an engaging, compelling and memorable event Presented by Carlita Pitts Assistant Director of Donor Relations & Reunions The Ohio State University, Moritz College of Law
ABOUT ME! Carlita Pitts, B.A. I currently serve as the Assistant Director of Donor Relations and Reunions at The Ohio State University, Moritz College of Law. In my position, I oversee donor relations, stewardship and special events.  The Ohio State University is the largest university in the United States.  We have 425,000 living alumni around the world and boast a global presence through more than 50 alumni societies and 200 clubs throughout the world. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
Events are a critical element in building relationships with clients, alumni, donors and prospects. A great experience creates loyalty and could generate great publicity for your organization. There are many types of special events that can provide an engaging and memorable experience:   Reunions/Homecomings Community Service Capital Campaigns Golf Tournament Groundbreaking ceremonies Wine Tasting Dedications Holiday Events Recognition Events Educational Programs
SCENARIO Your manager informs you that are in charge of planning a golf tournament to raise money for an endowed scholarship.  The scholarship was created by a professional golf player in memory of an alumnus of your institution who was very active in golf. The event facility should be exclusive and upscale because  of the targeted audience. The goal of the event is to raise money, engage current and prospective donors, and generate publicity for the upcoming campaign.  COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
OH NO! WHERE DO I BEGIN? COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
START WITH THE BASICS Create a detailed event strategy The initial step in your planning strategy is to identify how your event can impact the organization’s bottom line and meet your goals.  What is the intended purpose of the event? Define your goal and make sure that it is measurable. Raise money. Cultivate new donor prospects or volunteers. Increase public awareness & bring attention to your cause or mission. Keep in mind that there is a major difference between events that raise money and those that raise awareness. Fundraising events generally raise more money and gain less public awareness and have the following characteristics: High individual cost to participate. Smaller attendance. Administrative & advertising investment could be lower. More donor prospects. Those attending have a greater loyalty to the organization. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
START WITH THE BASICS Public awareness events generally raise visibility but usually require a high investment of time for the return and normally have the following characteristics: Low individual cost to participate. Larger attendance/higher visibility. Higher administrative and advertisement investment. Fewer donor prospects. Less loyalty to the organization by attendees. Based on this information, you need to decide where your event falls within these categories and plan accordingly.
START WITH THE BASICS 2. What is the nature of the activity:  Educational Social Recreational Service Fundraising 3. Who is the prospective audience?   Alumni Donor prospects  Friends of the organization/Current donors Businesses or the local community
WHATS NEXT? Select a date Choosing a date can be very tricky. You will want to put a significant amount of research into selecting a date. Here are some tips that will help with identifying a date for your event. Check the local community calendar. Check for events that may specifically affect your audience/competing events. Don’t schedule events on holidays. Be mindful of religious observances. Double check to make sure that the date is available for staff, key volunteers, and those affected by the event .
Create a Budget Identify the financial arrangements necessary: Some of the most common mistakes made in event planning are undercharging and overspending. Financial problems result because organizers tend to over/under estimate how many people will attend a function.  A safe formula for budgeting is to underestimate attendance by 15-20 percent, and overestimate expenses by 10-15 percent. The following slide is a sample budget, and The figures used are only examples. Your actual costs will vary depending on the specific event. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
BUDGET - EXPENSES
BUDGET – PROFIT/LOSS
RESOURCES Assess your needs:  Identify what arrangements and resources are necessary. Volunteers Staff Media Vendor Relationships Corporate/Business Relationships
VENUE SELECTION Deciding the best event space venue for your event is critical to your program's overall success. The following roadmap will help guide you through steps in choosing event space: Scope out different locations.  The venue must have an appropriate space for the type of event an organization plans to hold. You must also conduct a site visit.  Does the event venue meet the special criteria of your program?  Does the condition of the facility reflect the high standards of your organization?  Can the venue accommodate your production, entertainment, A/V, sound, and other technical needs?  Do they have a variety of seating options (conference style, theatre style, cocktail tables, rounds, etc.) Does the facility have enough restrooms for the number of attendees? Is there adequate parking? Is security provided if necessary? Is it handicap accessible? Is it easy to locate? COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
VENUE SELECTION Catering Does the space have a caterer on site? Can you select your own?  Do they have a list of approved caterers? Buffet, served or pre-set meal. This will depend on the type of event and the timing.  Do any of the attendees have dietary restrictions?  Will the attendees be pleased with what is being offered? Does the food selection fit with the overall theme of the event? Do they provide linen, centerpieces or can you bring your own if necessary? If alcohol is being served, be sure to ask whether or not they have a liquor licence. Consider service and image . A venue's reputation for service is critical. This is often the difference between holding a good event and producing a great event.  What is the tenure of the conference manager, catering manager and executive chef?  Will the management treat you like a VIP client or one of multiple programs?  How much flexibility is the venue willing to extend to you? Be sure to have your legal team or an expert review the contract.
PUBLICITY Arrange for publicity of the event: Save the date cards Invitations Email blast Website Newsletters Newspaper & Magazines Publications Social Media Facebook Twitter Blogs Event Brite TV & Radio Phone calls COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
THE WEEK/DAY OF THE EVENT Nametags/Place cards Bring blank nametags for those who didn’t rsvp or a nametag printer. Finalize registration list. Confirm final program details/agenda with speakers/emcees. Reminder phone calls/emails. Ensure decorations/linen/equipment is available. Report final count to caterer. Check to make sure sound equipment is working correctly. Prepare any necessary signage. Coordinate volunteers for registration tables or other duties. Inspect the facility. Check to make sure the restrooms, windows, silverware, dishes, and linen are clean Inspect site to make sure the room arrangement is conducive to your event Discuss photos with the photographer to ensure that he captures the images that you want. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
EVENT FOLLOW UP Debrief with staff, volunteers, and others involved for constructive feedback Send a post event follow-up survey to attendees and volunteers Send a thank you note to those who attended Make sure all outstanding invoices are paid Send photos to those who attended. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
THANK YOU Carlita M. Pitts The Ohio State University Moritz College of Law [email_address] www.linkedin.com/in/carlitapitts  www.facebook.com/carlitap COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION

Special events 101

  • 1.
    Special Events 101The blueprint to designing an engaging, compelling and memorable event Presented by Carlita Pitts Assistant Director of Donor Relations & Reunions The Ohio State University, Moritz College of Law
  • 2.
    ABOUT ME! CarlitaPitts, B.A. I currently serve as the Assistant Director of Donor Relations and Reunions at The Ohio State University, Moritz College of Law. In my position, I oversee donor relations, stewardship and special events. The Ohio State University is the largest university in the United States. We have 425,000 living alumni around the world and boast a global presence through more than 50 alumni societies and 200 clubs throughout the world. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 3.
    Events are acritical element in building relationships with clients, alumni, donors and prospects. A great experience creates loyalty and could generate great publicity for your organization. There are many types of special events that can provide an engaging and memorable experience: Reunions/Homecomings Community Service Capital Campaigns Golf Tournament Groundbreaking ceremonies Wine Tasting Dedications Holiday Events Recognition Events Educational Programs
  • 4.
    SCENARIO Your managerinforms you that are in charge of planning a golf tournament to raise money for an endowed scholarship. The scholarship was created by a professional golf player in memory of an alumnus of your institution who was very active in golf. The event facility should be exclusive and upscale because of the targeted audience. The goal of the event is to raise money, engage current and prospective donors, and generate publicity for the upcoming campaign. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 5.
    OH NO! WHEREDO I BEGIN? COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 6.
    START WITH THEBASICS Create a detailed event strategy The initial step in your planning strategy is to identify how your event can impact the organization’s bottom line and meet your goals. What is the intended purpose of the event? Define your goal and make sure that it is measurable. Raise money. Cultivate new donor prospects or volunteers. Increase public awareness & bring attention to your cause or mission. Keep in mind that there is a major difference between events that raise money and those that raise awareness. Fundraising events generally raise more money and gain less public awareness and have the following characteristics: High individual cost to participate. Smaller attendance. Administrative & advertising investment could be lower. More donor prospects. Those attending have a greater loyalty to the organization. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 7.
    START WITH THEBASICS Public awareness events generally raise visibility but usually require a high investment of time for the return and normally have the following characteristics: Low individual cost to participate. Larger attendance/higher visibility. Higher administrative and advertisement investment. Fewer donor prospects. Less loyalty to the organization by attendees. Based on this information, you need to decide where your event falls within these categories and plan accordingly.
  • 8.
    START WITH THEBASICS 2. What is the nature of the activity: Educational Social Recreational Service Fundraising 3. Who is the prospective audience? Alumni Donor prospects Friends of the organization/Current donors Businesses or the local community
  • 9.
    WHATS NEXT? Selecta date Choosing a date can be very tricky. You will want to put a significant amount of research into selecting a date. Here are some tips that will help with identifying a date for your event. Check the local community calendar. Check for events that may specifically affect your audience/competing events. Don’t schedule events on holidays. Be mindful of religious observances. Double check to make sure that the date is available for staff, key volunteers, and those affected by the event .
  • 10.
    Create a BudgetIdentify the financial arrangements necessary: Some of the most common mistakes made in event planning are undercharging and overspending. Financial problems result because organizers tend to over/under estimate how many people will attend a function. A safe formula for budgeting is to underestimate attendance by 15-20 percent, and overestimate expenses by 10-15 percent. The following slide is a sample budget, and The figures used are only examples. Your actual costs will vary depending on the specific event. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 11.
  • 12.
  • 13.
    RESOURCES Assess yourneeds: Identify what arrangements and resources are necessary. Volunteers Staff Media Vendor Relationships Corporate/Business Relationships
  • 14.
    VENUE SELECTION Decidingthe best event space venue for your event is critical to your program's overall success. The following roadmap will help guide you through steps in choosing event space: Scope out different locations. The venue must have an appropriate space for the type of event an organization plans to hold. You must also conduct a site visit. Does the event venue meet the special criteria of your program? Does the condition of the facility reflect the high standards of your organization? Can the venue accommodate your production, entertainment, A/V, sound, and other technical needs? Do they have a variety of seating options (conference style, theatre style, cocktail tables, rounds, etc.) Does the facility have enough restrooms for the number of attendees? Is there adequate parking? Is security provided if necessary? Is it handicap accessible? Is it easy to locate? COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 15.
    VENUE SELECTION CateringDoes the space have a caterer on site? Can you select your own? Do they have a list of approved caterers? Buffet, served or pre-set meal. This will depend on the type of event and the timing. Do any of the attendees have dietary restrictions? Will the attendees be pleased with what is being offered? Does the food selection fit with the overall theme of the event? Do they provide linen, centerpieces or can you bring your own if necessary? If alcohol is being served, be sure to ask whether or not they have a liquor licence. Consider service and image . A venue's reputation for service is critical. This is often the difference between holding a good event and producing a great event. What is the tenure of the conference manager, catering manager and executive chef? Will the management treat you like a VIP client or one of multiple programs? How much flexibility is the venue willing to extend to you? Be sure to have your legal team or an expert review the contract.
  • 16.
    PUBLICITY Arrange forpublicity of the event: Save the date cards Invitations Email blast Website Newsletters Newspaper & Magazines Publications Social Media Facebook Twitter Blogs Event Brite TV & Radio Phone calls COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 17.
    THE WEEK/DAY OFTHE EVENT Nametags/Place cards Bring blank nametags for those who didn’t rsvp or a nametag printer. Finalize registration list. Confirm final program details/agenda with speakers/emcees. Reminder phone calls/emails. Ensure decorations/linen/equipment is available. Report final count to caterer. Check to make sure sound equipment is working correctly. Prepare any necessary signage. Coordinate volunteers for registration tables or other duties. Inspect the facility. Check to make sure the restrooms, windows, silverware, dishes, and linen are clean Inspect site to make sure the room arrangement is conducive to your event Discuss photos with the photographer to ensure that he captures the images that you want. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 18.
    EVENT FOLLOW UPDebrief with staff, volunteers, and others involved for constructive feedback Send a post event follow-up survey to attendees and volunteers Send a thank you note to those who attended Make sure all outstanding invoices are paid Send photos to those who attended. COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION
  • 19.
    THANK YOU CarlitaM. Pitts The Ohio State University Moritz College of Law [email_address] www.linkedin.com/in/carlitapitts www.facebook.com/carlitap COUNCIL FOR ADVANCEMENT AND SUPPORT OF EDUCATION