The document is a cover letter and resume for Hollie Wilson applying for a human resources or recruitment position. It summarizes her experience over 15 years in various HR, recruitment, and administrative roles in Australia and overseas. Her most recent role was as an HR Coordinator for ISS Facility Services in Western Australia.

1. Hollie Wilson
27 Maynard Way, Karrinyup, Perth 6018
h_wilson84@yahoo.co.uk
0469 316 484
I’m a highly motivated individual with proven expertise in liaising with people at all levels. I excel in customer service
and employee relations and am passionate about people. I’m a good communicator and believe that my ability to
empathise well with others is what helps me to succeed in my job. I’ve just been made redundant from ISS Facility
Services where I was hired as an HR Coordinator overseeing all aspects of recruitment and HR for 5 sites in the
Pilbara. During this time I completed my Cert IV in Human Resources. I like to think that I have a fair and honest
approach to my work and believe that there is a job out there for everyone!
PROFESSIONAL EXPERIENCE
March 2013 – June 2015
Human Resources Coordinator
ISS Facility Services
ISS is the global leader in facility services and currently manage 16 mining villages across WA
• Employee engagement
• Injury and risk management
• Induction and training of all new starters
• Indigenous recruitment and cultural awareness
• Promoting employee recognition as well as internal transfer opportunities
• Acting as main point of contact for all things HR and Recruitment related
• Chasing and seeking opportunities for wage subsidy and traineeship funding
• Developing and implementing strategies to minimise staff turnover with management
• Maintenance of job descriptions and person specifications for all positions on the site
• Support the sites and managers to appraise staff performance, utilising the ISS Facility Services performance review
system
• Sourcing staff that are technically skilled to fill vacant positions whilst adhering to scope and varying manning levels
• Local hire advertising through means of newspaper adverts, online job boards and through conducting open days in
remote areas
Oct 2012 - Jan 2013
Bluestone Recruitment, Western Australia - City of Stirling
Recruitment Administrator - Blue and White Collar (Temporary and Permanent)
This temp assignment for local government was extended from 4 weeks to 4 months. I was called upon to assist the
HR, Recruitment and OH&S Teams
May 2012 - October 2012
Duff Recruitment, Western Australia - Recruitment Consultant
Blue & White Collar (Temporary and Permanent Desks)
Duff Recruitment is a family run recruitment company managed by its directors
• Conducting references
• Interviewing candidates face to face
• Pre-screening candidates over the phone
• Uploading relevant correspondence onto the database
• Sourcing potential candidates to fill job vacancies using Seek
• Liaising with various clients in regards to their job vacancies and staff needs
• Liaising with Directors and members of my team in relation to status of current job vacancies
• Providing a professional recruitment service to clients and candidates alike by finding that perfect match and culture fit
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2. Apr 2012 - May 2012
11 Recruitment, Western Australia - Morris Corporation
HR Administrator - Blue Collar (Temporary Assignment)
Morris Corporation specialise in providing quality industry catering, cleaning, accommodation and facilities
management solutions.
Apr 2012 - May 2012
Integrity Staffing, Western Australia - Birchman Group
Recruitment Coordinator - White Collar (Temporary)
The Birchman Group is an international organisation providing management consulting to many of the world’s leading
companies.
Feb 2012 - Apr 2012
Marble Group, Western Australia - Decmil Australia
Recruitment Officer - Blue Collar (Temporary Assignment)
Decmil Australia has delivered specialist building and civil construction services to the oil, gas and
resources industry for more than 30 years.
Jan 2012 - Feb 2012
Integrity Staffing, Western Australia - PathWest Pathology, Charlie Gardener Hospital
Administration Officer (Temporary Assignment)
PathWest, Laboratory Medicine WA, is the single public pathology service in Western Australia.
Sept 2011 - Jan 2012
Integrity Staffing, Western Australia - Department of Commerce
Human Resources Officer (Temporary)
The Department of Commerce works with the community to ensure high standards of safety and protection for workers
and consumers
•Recruitment & Payroll enquiries for all commerce employees
•Creating adverts, sourcing and inducting of all new starters
•Liaising with Managers’ regarding Recruitment processes & procedures
•Maintaining intranet profiles of all Commerce staff for security purposes
•Letters of offer, variation to contracts, and acting allowances for all staff within Commerce
•Preparing new starter paperwork and ensuring all employee files were compliant with employee law and company
policies
•Assisting in the roll out of Shared Services by looking into new methods & processes for Payroll & Recruitment
departments
July 2011 - Sept 2011
Hays Recruitment, Western Australia
Recruitment Consultant - Blue Collar - (Mobile Plant Operators)
Hays specialise in recruiting qualified, professional and skilled people across a wide range of specialised industries
and professions.
•Hitting sales targets and trying to win new business
•Sourcing, interviewing, referencing potential employees
•Liaising with various clients to source skilled professionals
•Answering any queries in relation to tax, pay and superannuation
Feb 2011 - Jun 2011
Integrity Staffing, Western Australia (Temporary Administration Assignments)
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3. I completed many sporadic assignments for various organisations through Integrity Staffing Recruitment
Aug 2009 - Jan 2011
Resource Ltd. Ireland
Site Manager / Hygiene Services Committee Member - St. John’s Hospital, Limerick, Ireland
Resource Group is an international supplier of technical services and operational to the Aerospace, Aviation and
Defence sectors
•Sourcing, recruiting, training and performance management of all staff
•Conducting & documenting daily audits of the hospital
•Processing timesheets and dealing with payroll queries
•Liaising with Infection control, Dept. Heads & Director of Nursing
•Running refresher courses such as ‘’Handwashing’’ and ‘’Blood Spillage’’ training
•Managing my monthly budget scope by trialing new products and keeping within the scope
•Ensuring that both the staff and I were kept up to date with Health & Quality Authority guidelines
•Attending Hygiene services meetings, liaising with ‘’The Patient Partnership’’ to discuss any issues
•Travelling to other sites to increase knowledge and understanding of hospital hygiene legislation and protocol
•Sourcing, managing and training of all staff (Hand hygiene, colour coding, infection prevention, deep cleaning, machine
operation and maintenance, HIQA, handling chemicals and dilution rates, Importance of PPE)
Nov 2008 - Aug 2009 - Bar work / Car Service Switchboard, Ireland
Oct 2007- Nov 2008
Adecco Premier Recruitment Solutions, UK
Recruitment Consultant - Temporary and Permanent Desks
• Chasing client debt within our branch
•Managing and training our receptionist
•Sourcing as well acting upon all new business leads
•Inputting weekly payroll for over 200+ temporary staff
•Payroll and tax queries using Max, Oracle and Lotus notes
•General maintenance, audits and facility management for the office
•Interviewing candidates both over the phone and face to face
•Sourcing candidates and filling job vacancies both temporary and permanent
•Referencing candidates commencing work as well as providing references for previous employees
2014 - ISS Facility Services - MEGT
• Cert IV in Human Resources
May 2006 - Oct 2006 - Lambeth College, London, UK
• G.C.S.E. in English and Maths
• E.C.D.L. European Computer Driver’s Licence
Sep 2001 - Jun 2003 - St, Joseph’s College, Ireland
• Leaving Certificate (G.C.S.E. equivalent) 8 GCSE’s
Sep 1997 - Jun 2000 - St, Mary’s College, Ireland
• Junior Certificate 10 subjects Passed with 7 Honours’
SYSTEMS UTILISED
ERMS, Chris 21, Delegate, Navision, Aurion, Fast Track, MYOB, Jobpac, (Forwood - FMG portal), Citrix Navision,
OSS – Ebusiness Portal, Adecco Web, One Touch, Sharepoint, Alesco, Dataworks, Technology One- ECM, Microsoft
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4. Suite, Cisco, Samsung, Meridian, Oracle, Lotus Notes and Max, Objective and Adapt, AP System, Ad logic.
REFERENCES
Available on request
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