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By Prateek Malik
Herzberg’s Motivation- Hygiene Theory
(Two Factor Theory)
1
By Prateek Malik
Two Factor Theory
Employee
Dissatisfied &
Demotivated
HygieneFactors
Employee not
dissatisfied but
demotivated
MotivationFactors
Employee Satisfied
& Motivated
2
• Company Policy
• Relationship with supervisor
• Work conditions
• Salary
• Relationship with subordinates
• Achievement
• Recognition
• Work itself
• Responsibility
• Advancement
By Prateek Malik
Herzberg’s Two-Factors
3
Improving the satisfier
(motivator) factors
increases job
satisfaction
Improving the hygiene
factors decreases the
job dissatisfaction
By Prateek Malik
Implications for Management
• Continuous Management Process
– Sufficient challenge to utilise the full ability of employee
– Employees with higher ability to be given higher responsibility
– If employees’ full abilities are not utilised
• Automation of Task
• Replace Employee with one who have lower ability
4

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Herzberg's hygiene & motivation theory

  • 1. By Prateek Malik Herzberg’s Motivation- Hygiene Theory (Two Factor Theory) 1
  • 2. By Prateek Malik Two Factor Theory Employee Dissatisfied & Demotivated HygieneFactors Employee not dissatisfied but demotivated MotivationFactors Employee Satisfied & Motivated 2 • Company Policy • Relationship with supervisor • Work conditions • Salary • Relationship with subordinates • Achievement • Recognition • Work itself • Responsibility • Advancement
  • 3. By Prateek Malik Herzberg’s Two-Factors 3 Improving the satisfier (motivator) factors increases job satisfaction Improving the hygiene factors decreases the job dissatisfaction
  • 4. By Prateek Malik Implications for Management • Continuous Management Process – Sufficient challenge to utilise the full ability of employee – Employees with higher ability to be given higher responsibility – If employees’ full abilities are not utilised • Automation of Task • Replace Employee with one who have lower ability 4